Bramble Lodge Residential & Dementia Care Home

82 High Lane West, West Hallam, Ilkeston DE7 6HQ
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9.6 54 Reviews
  • Bramble Lodge Residential & Dementia Care Home, Ilkeston
Celebrating 23 years of operation, Bramble Lodge is a charming home situated in scenic surroundings, but with convenient transport routes, which is dedicated to the highest quality of residential and dementia care.

Bramble Lodge holds the following major awards:

Derbyshire Country Council - ‘Derbyshire Premium Award’ awarded in 2016 in recognition of the performance and delivery of Dementia Care to achieve the 15 Dementia Care Standards.

Derbyshire County Council - ‘Derbyshire Dignity Award’ in 2019 in recognition of work to promote dignity and respect.

Passionate about maintaining a residence that is ideal for the practice of modern care, Bramble Lodge now has three purpose-built extensions that offer en-suite bedrooms, while residents also have access to four comfortable lounges, spacious open areas, patios and gardens.

A spacious activities room allows residents to support a versatile lifestyle and personal interests, while the home also has its own hairdressing salon, nail bar, reminiscence lounge, activity area, sensory area and library.

Day care packages are available, as well as a dedicated respite care, with the home looking to make a positive difference to community life in as many ways as possible.

The home operates a Public Service Vehicle licensed minibus for day care transportation and trips out. Drivers are fully trained and qualified to transport staff and residents in comfort and safety.

All staff are trained to the highest standards, whatever their role. This enables them to deliver high standards of care with understanding and dignity.

Words and reviews cannot adequately show the warmth of the atmosphere at Bramble Lodge. Staff welcome you to pay a visit to experience this for yourself.

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Care Provided by Bramble Lodge Residential & Dementia Care Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 65 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care

Good to Know

  • Person in charge
  • Jacqueline Hamilton (Operations Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (59)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2011

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is at any time


  • Parking

  • Plenty of on site parking available


Bramble Lodge Residential & Dementia Care Home Reviews (54)

Total of 54, showing 21-40
9.6

Bramble Lodge Residential & Dementia Care Home has a Review Score of 9.6 (9.621) out of 10, based on 19 reviews in the last 2 years. Over all time Bramble Lodge Residential & Dementia Care Home has 54 reviews.

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  • 15
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Review from D W (Husband of Resident) published on 24 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife seems to be settled now, and well looked after. All the staff are very caring and often a helpful hand in arranging visits, despite the outbreaks of covid.

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you very much for your positive feedback, and every effort is always made to facilitate family visits.


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Review from Peter S (Son of Resident) published on 10 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Because of covid, I haven't been able to see mum for a long time. I've always found the staff here caring and compassionate in what must be a difficult and probably poorly paid job. Mum looks well and well cared for. I haven't been for such a while, I can't answer the questions as accurately as I'd
like.

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you for your review, and we look forward to your visit as and when you are able to.


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Review from P W (Sister-in-law of Resident) published on 4 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Every time I visit (once a week) my sister-in-law seems very happy, well dressed in her own clothes. The staff are always very friendly, polite and helpful. I am very happy with the checks they carry out for the safety of residents and staff. I would be very happy to recommend Bramble Lodge. Many thanks
to the staff for their kindness and care.

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you very much for your positive feedback and encouraging words about our staffing team.


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Review from A C (Daughter-in-law of Resident) published on 27 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been a resident at Bramble Lodge since April 2021. She took a while to settle in but now appears to be happy, is cared for and looks well. Unfortunately due to covid restrictions, I have yet to see her room or any other rooms in the home, apart from virtually and I cannot visit
as often as I would like to. However, I have found all the staff to be extremely friendly and welcoming, including the managers.

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you for your review and kind words of appreciation for our team.


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Review from J C (Daughter of Resident) published on 8 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When I arrived I was greeted with lots of friendly faces. The COVID test was taken efficiently. My mother was brought to me in the coffee room. All the staff were very helpful coffee/tea were offered to me with a quick chat with a service member of staff updating me on my mother's overall health and
well being. I have total confidence in their ability to look after her. Thank you.

Reply from Deepak Kannan, Regional Operations Manager at Bramble Lodge Residential & Dementia Care Home

Thank you for your review and we are happy to note that you have received excellent support from our staff team.


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Review from M W (Son of Resident) published on 31 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been at Bramble Lodge for three years now. She enjoys her time here, although her sight and mobility cause issues for her to joining in activities. Her room is very nice, and the care she received is attentive as requested from time to time and always dignified. She enjoys the food available,
although she can be fussy about certain things.

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Review from Jeremy T (Son of Resident) published on 29 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our visit was organised and felt safe that my mum was looked after and cared for perfectly. It makes life easier for us knowing she is safe. Thanks to everyone.

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Review from Philip T (Son of Resident) published on 29 December 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great care so grateful for the help and support of all of the staff. You are the best.

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Review from Sarah W (Daughter of Resident) published on 8 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care and staff. I feel Mum is well cared for.

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Review from David B (Son of Resident) published on 7 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It's been quite emotional seeing my mum today but it's been lovely. I'd like to thank the staff for this visit, having not seen her for around five months. So once again, thank you and keep up the amazing work you do.

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Review from Phillip N (Son of Resident) published on 5 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On my visit to Bramble Lodge, it was during the presence of Covid-19. I thought the staff were very professional and courteous in their approach to the situation and followed the government guidelines/directives to PPE and social distancing throughout my stay.

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Review from S B (Husband of Resident) published on 2 October 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very nice care home and very nice staff.

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Review from C M (Grandson of Resident) published on 30 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My Nan is well cared for and likes the staff. Everyone is polite and they delay with COVID pandemic well. Closing early and being careful opening slowly.

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Review from R L (Husband of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are so helpful and caring, and you know that your relative is being well looked after.

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Review from Ann L (Partner of Resident) published on 29 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find Bramble Lodge to be a caring and proactive environment. Staff are friendly and helpful. I couldn't wish for him to be in a better environment.

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Review from Teresa T (Daughter of Resident) published on 22 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff were very diligent about keeping our surroundings Covid-safe and hygienic. Later in the visit, I was able to discuss my mother's health with the assistant manager and we have established a good relationship.

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Review from Adelle S (Daughter of Resident) published on 18 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Our family are very pleased with our mum's care. The staff are amazing.

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Review from M W (Sister of Resident) published on 17 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All the staff are friendly and helpful, and my sister has settled in very well since she arrived in September 2019. She is well looked after and well cared for. She has her hair done nice and nails painted, which keeps her happy. She always looks nice, tidy and cared for as she always took care of her
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Review from R M (Husband of Resident) published on 4 September 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Extremely pleasant staff at all levels.

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Review from Deborah P (Daughter of Resident) published on 25 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum settled really well with the help of all the staff and they do all they can to make it feel like her home. We have found that we are kept informed and any concerns are dealt with.

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Current Review Score: 9.6 (9.621)

Overview of Review Score

The Review Score of 9.6 (9.621) out of 10 for Bramble Lodge Residential & Dementia Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 18 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.621 for Bramble Lodge Residential & Dementia Care Home is calculated as follows: ( (149 Excellents x 5) + (72 Goods x 4) + (4 Satisfactorys x 3) + (2 Poors x 2) ) ÷ 227 Ratings = 4.621

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Bramble Lodge Residential & Dementia Care Home is based on 18 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 65 registered maximum number of service users is 13, which has been reached with 18 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 20 Jan 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (2)

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