Elm Lodge Care Home

Stand Road, Newbold, Chesterfield S41 8SJ
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9.6 53 Reviews
  • Elm Lodge Care Home, Chesterfield
Elm Lodge is a modern, purpose-built Care Home that was built in the mid-1990s offering personal care. It was purchased by its present owners, Reason Care Ltd, a small family run business, in December 2012.

An experienced Manager runs the Care Home, supported by a Deputy Manager, a team of Senior Care Assistants, Care Assistants and Ancillary staff, many who have achieved or are working towards NVQ qualifications and are experienced in working with the elderly.

Elm Lodge is registered with the Care Quality Commission service and provides temporary or long-term care for a maximum of 46 male and female Service Users over the age of 55 years with residential care and/or dementia care.

The home is always open to visitors, the only restrictions are during meal times unless you wish to eat with a family member. Social gatherings and companionship are encouraged, thereby providing a warm, friendly relaxed environment.

Care Provided by Elm Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lara Beardshaw (Manager)
  • Admission Criteria
    • Private/local authority and D2A
    • Ages 55+
  • Room Information
    • Single Rooms (46)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1995
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Elm Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,000
    • Self-Funded Residential Dementia Care £1,000 – £1,000
    • RESPITE Self-Funded Residential Care £1,000 – £1,000
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,000
  • Local authority funded beds are subject to a £100 per week 3rd party top up


  • (these prices are only a guideline, please contact Elm Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • The home operate a protected mealtime policy -
    Breakfast - 8am-10am
    Lunch - 1230pm-2pm
    Evening Meal - 430pm-6pm


  • Parking
  • Parking on site


Total of 53, showing 1-20
9.6

Elm Lodge Care Home has a Review Score of 9.6 (9.644) out of 10, based on 34 reviews in the last 2 years. Over all time Elm Lodge Care Home has 53 reviews.

Overall Experience

  • 41
  • 11
  • 1
  • 0
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Date Published

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Overall Experience  Overall Experience 5.0 out of 5

The manager has gone above and beyond reassuring our family about my Nan's care since she arrived. She even emailed out of hours to put us at ease. The staff answer any questions we have and we are welcomed as visitors.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for your kind review. I will share this with our team.


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Overall Experience  Overall Experience 4.0 out of 5

Very good care from all the staff. Kind and respectful towards the residents. Clean and tidy in most areas. Good wholesome food. Washing is done by family but some items have gone to the laundry. Helpful senior staff when asked about mum.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for your kind review, I will ensure your compliments are shared with our team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Elm lodge for around two months now, and is very happy. The home seems very well run. The facilities are good, and it always looks clean. Most importantly, the staff are brilliant, and they always seem attentive, friendly and helpful. It is really reassuring, to know that mum is being
well cared for. Very satisfied.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you so much for your kind review. It's our pleasure to support your mum and see her happy with new-found friendships.


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Overall Experience  Overall Experience 5.0 out of 5

Dad was so happy from day one, all the staff are friendly and helpful could not ask for more.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

It was an absolute pleasure looking after your dad. Thank you for sharing your kind words, I will share them with the team.


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Overall Experience  Overall Experience 5.0 out of 5

I have been here for 3 weeks they are wonderful. The staff are good to talk to and most very friendly and good at things they have to do. I would recommend it to anyone.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for your kind review, we are so happy you have enjoyed your stay.


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Overall Experience  Overall Experience 5.0 out of 5

My wife has now been at Elm Lodge for six months. The care she has received is beyond expectations. When admitted she was often violent and uncooperative but with the dedication and patience of the manager, supported by her equally dedicated staff and doctor, she has become calmer and cooperative with
requests. She is still confused but my family and I can relax knowing that she is safe and being cared for properly.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you so much for your very kind review, our doors are always open to you should you need us and we will continue to build on the support we offer not just to our residents but their families also I will ensure your kind words are shared with all the team.


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Overall Experience  Overall Experience 4.0 out of 5

Our mother was discharged from the hospital and moved into Elm Lodge care facility in March 2022. The manager of Elm Lodge at that time was excellent; they worked with us to help our mother settle in with a non-judgmental and approachable attitude. Overall, we have been very happy with the care our
mother has received from the day-to-day staff at Elm Lodge. We understand that working in such an environment, especially in dementia care, is not easy, but we feel that our mother has been well taken care of, and we are grateful to the care staff for that. Thank you.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for taking the time to leave a review, this will be shared with all staff and it was a pleasure to care for your mum.


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Overall Experience  Overall Experience 4.0 out of 5

Mum has had a lovely stay in respite. Staff and management are friendly and approachable, just like a big family unit. She enjoyed the activities groups and having a good natter with the service users. Going back one day a week, daycare, to keep in touch with friends she has made.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for your kind review; I will share your feedback with all our team.


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Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care my dad has received since moving into Elm Lodge care home. He has been well looked after by all these staff so much so he has put on weight and settled in really well.

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Overall Experience  Overall Experience 4.0 out of 5

For the most part I have been happy with the care my Dad has received. Vast majority of staff are friendly and supportive. My Dad is usually clean and well-presented. I’ve only had a couple of times when this was not the case and I raised this at the time. Areas I feel could be improved:
The hairdresser
could be better. My Dads hair has been hacked at and I’ve heard some residents say they don’t like having theirs done. I’ve raised the issue of name badges for staff before as I do think this is important but I appreciate for safety/infection control etc they are not deemed appropriate. As an alternative, I think it would be nice to have a staff photo board displayed so that residents and visitors could see who’s who. I would like to thank you for the care my Dad receives. I know how challenging the demands of dementia care can be so thank you for all that you do.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been in Elm Lodge for two years this September. He wasn't in the best place when he arrived there after being hospitalised for quite a while. But the staff looked after him so well. So caring and with dignity and respect. He wouldn't join in with any of the daily activities, but just sit
and watch.
To see him now is unbelievable, I would never have believed him to be healthwise where he is now.
He will take part in everything. I can also see an improvement within Elm Lodge over the time dad has been there. The activities have increased and outings for the residents too. Thank you to all for the care, and love you all give to my dad and all the other residents too.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you so much for your review. we just love seeing your dad now and thinking back to how he was when he arrived. he truly is `the captain` I will ensure your kind words are shared with all our staff


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Overall Experience  Overall Experience 5.0 out of 5

My Father received the very best of care at Elm Lodge and was treated with such respect and dignity during his stay. All the staff made a special bond with him and made his stay here a memorable one for me too knowing he was loved. I cannot thank all the staff enough for their hard work and appreciate
everything they did for Dad!

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you so much for a lovely review. I will make sure this is shared with all the staff. It was such a pleasure caring for your dad.


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Overall Experience  Overall Experience 5.0 out of 5

My mother seems very content and happy, looks well cared for. Happy to participate in most of the activities provided by the care home, apparently especially the dancing when they have live entertainment’ considering she is coming up for 102 in July.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you so much for your kind review, its an absolute pleasure spending time with your mum. I will ensure your compliments are shared with all staff.


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Overall Experience  Overall Experience 5.0 out of 5

I would like to thank the staff for the wonderful care given to my mother during her time in the home. On each of my visits, I saw hard-working and caring people doing their best to ensure my mum was happy rested, loved and healthy. I truly believe that they made the final year of her life the happiest
in the five years since my dad passed away. I would highly recommend this home to any family who needs to place a loved one in care.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you so much for your kind words. I will ensure this is passed on to all our staff. It was our pleasure to be able to take care of your mum, she is sadly missed by us all but her words, humour and smile lives on in our memories.


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Overall Experience  Overall Experience 5.0 out of 5

My mother was very happy in the months she spent in Elm Lodge. The manager and all the staff were very good with mum she loved them all, it was a relief to me she was being so well looked after as I live so far away from Chesterfield. When mum passed away we went to see all the staff and the manager,
they were all so respectful and consoling and they were all telling us of the love and support they gave her which we knew was genuine as mum said she loved every one of them. I couldn't have wished for mum final months to be so loved.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you so much for your kind review, your mum was such a wonderful lady that we all miss very much, her sparkle, wit and sayings will live on in all our memories.


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Overall Experience  Overall Experience 4.0 out of 5

On the whole I feel Elm Lodge is one of the better care homes, the majority of the staff are very pleasant, helpful and polite, the food is good, the residents are seen regularly by medical staff and reviewed and the management are helpful.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for your kind review, I will ensure that your review is shared with our staff.


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Overall Experience  Overall Experience 3.0 out of 5

Firstly I will not criticise the staff. They are probably underpaid and appear to be understaffed and for those I have encountered, care about their residents. For the amount of money being paid for my mother to stay in this facility I find the place to be very uninviting. The decor is basic. The bedrooms
are basic. I appreciate for health and safety reasons carpets, rugs etc are not there but I’m sure there are more things that can be done to make the place feel more homely. I am not aware of any activities and on the times I’ve visited and all residents just seem to be sitting in their chairs in the communal room with just a TV and again the communal rooms are very uninspiring. I also think the garden could be made more user-friendly and ensure the residents living upstairs have access in summer.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you for your review - I would like to take this opportunity to respond to the comments left if I may.


Staff pay - I am sure we could all agree that no matter how much healthcare staff are paid it is never enough for the wonderful job they do. In relation to staffing levels - we always have above the required dependency levels than required. The care fee rates are set by the local authority and not the home itself and all residents receive a financial assessment by social services who decide on how much they pay towards the cost of care. In respect of the decor in bedrooms, all residents and families are invited to personalise bedrooms etc to suit. Activities are delivered and these are evidenced on our social media site for those who wish to take part and granted permission for photos to be taken. Sadly there is little we can do to level out the garden fully as this is our local Derbyshire landscape. If there is anything you do wish to raise you are always welcome to visit.


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Overall Experience  Overall Experience 5.0 out of 5

My father went into Elm Lodge after much family discussion, on arrival he was impressed that the staff were so kind and helpful, all his requests were met with a smile, and he settled immediately. At all times staff and managers were hardworking but always approachable, everyone always went above and
beyond. Although he was only there for a couple of months as he sadly passed away. We could not have asked for a better place for him and his happiness and was always a priority to us and them. At Elm Lodge, this was met.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you for your review, it was a pleasure to get to know your dad and he will be sadly missed by us all.


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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law came here in April due to being unable to cope alone at home.
Best thing ever, he is a lot happier and more back to the man we knew.
Staff are more than happy to help with anything needed.
All very pleasant.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you for your review.
I will pass your feed back on to the staff.


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Overall Experience  Overall Experience 5.0 out of 5

Absolutely wonderful! My dad has been brilliantly looked after since starting here in June! All staff are caring and down to earth and they give their all when caring for my dad.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you so much for your kind review, I will ensure this is passed on to all our staff.


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Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Elm Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.644 for Elm Lodge Care Home is calculated as follows: ( (282 Excellents x 5) + (104 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 404 Ratings = 4.644

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Elm Lodge Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2022

Overall
Requires improvement

  • Caring

    Requires improvement
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

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Lara Beardshaw

Job Title: Registered Home Manager

Joined: 2022

I have worked in the health and social care sector since 2012 a complete career change. I started out in community care working my way up to senior care assistant.


I then transferred to a nursing home where I was fortunate enough to be able to complete my NVQ Levels 2, 3 & 5 in health and social care and management.


Having had close family who lived with dementia it was important to me to be able to help others who have dementia but also support the families.


I have extensive experience, training and qualifications in delivering care for dementia, elderly care, acquired brain injury, cerebral palsy and other diagnosis.


I have completed and published research into dementia and sundowning. I am proud to be a registered National Dignity Champion and continue to push forward for positive changes in the social care sector - to promote living well with dementia.


My aim - supported by my team is for Elm Lodge to be a home from home for everyone who passes through our doors, for everyone to feel, safe, respected, empowered, cared for, to smile every day but most of all happy.


Frequently Asked Questions about Elm Lodge Care Home

What types of Care is Elm Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability, Sensory Impairment, Detention Under Mental Health Act & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Elm Lodge Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Elm Lodge Care Home have?

There are 46 Single Rooms.

What are the Facilities & Services at Elm Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Elm Lodge Care Home to the centre of Chesterfield?

1.5 mile(s) as the crow flies, distance by road may be significantly further.