Elm Lodge Care Home

Stand Road, Newbold, Chesterfield S41 8SJ
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9.6 53 Reviews
  • Elm Lodge Care Home, Chesterfield
Elm Lodge is a modern, purpose-built Care Home that was built in the mid-1990s offering personal care. It was purchased by its present owners, Reason Care Ltd, a small family run business, in December 2012.

An experienced Manager runs the Care Home, supported by a Deputy Manager, a team of Senior Care Assistants, Care Assistants and Ancillary staff, many who have achieved or are working towards NVQ qualifications and are experienced in working with the elderly.

Elm Lodge is registered with the Care Quality Commission service and provides temporary or long-term care for a maximum of 46 male and female Service Users over the age of 55 years with residential care and/or dementia care.

The home is always open to visitors, the only restrictions are during meal times unless you wish to eat with a family member. Social gatherings and companionship are encouraged, thereby providing a warm, friendly relaxed environment.

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Care Provided by Elm Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Bariatric Care/Obesity
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Lara Beardshaw (Manager)
  • Admission Criteria
    • Private/local authority and D2A
    • Ages 55+
  • Room Information
    • Single Rooms (46)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 1995
    • Last Refurbishment: 2023
    • Number of floors: 2

Funding & Fees Guide for Elm Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,000
    • Self-Funded Residential Dementia Care £1,000 – £1,000
    • RESPITE Self-Funded Residential Care £1,000 – £1,000
    • RESPITE Self-Funded Residential Dementia Care £1,000 – £1,000

  • Local authority funded beds are subject to a £100 per week 3rd party top up
  • (these prices are only a guideline, please contact Elm Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The home operate a protected mealtime policy -
    Breakfast - 8am-10am
    Lunch - 1230pm-2pm
    Evening Meal - 430pm-6pm


  • Parking

  • Parking on site


Elm Lodge Care Home Reviews (53)

Total of 53, showing 21-40
9.6

Elm Lodge Care Home has a Review Score of 9.6 (9.644) out of 10, based on 34 reviews in the last 2 years. Over all time Elm Lodge Care Home has 53 reviews.

Overall Experience

  • 41
  • 11
  • 1
  • 0
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Date Published

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Review from P H (Son of Resident) published on 7 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really pleased with every aspect of care. Good communication with management. Excellent staff. Dad is very happy here.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for your review, it's much appreciated.


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Review from B F (Daughter of Resident) published on 31 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Elm Lodge Care Home is a lovely, calm place. I'm really happy with my mum's care. She is very well looked after. All the staff are lovely and compassionate. Nothing is too much trouble for them.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for your kind review; I will pass this on to all our staff.


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Review from Sandra R (Sister-in-law of Resident) published on 3 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister-in-law went for respite in Elm Lodge Care Home about six years ago but I wasn't very impressed but she needed a place to stay while her bungalow was being adapted so I thought try Elm Lodge Care Home once more but this time, it is so different. In fact, she is so happy, I think she will opt
to stay. The decor is lovely, food is so good and think people should know just how nice it is. A big thank you for making the residents so happy.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you for your review. I will pass this on to our staff.


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Review from Lynn G (Daughter of Resident) published on 5 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Thank you to all the staff at Elm Lodge. You've all shown so much care and understanding to Mum and to her family. The atmosphere is cheerful and welcoming. Although Mum struggles sometimes to settle, she says people are really kind to her and she's not unhappy. For Mum to say that is huge, as realistically
of course she'd rather be fit healthy and at home. Very many thanks for all your hard work. As a family, we so appreciate it.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for your kind words, I will ensure this is passed on to all our staff.


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Review from A C (Daughter of Resident) published on 4 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum is well cared for. The staff are kind and understand her needs. I live far away, so I am not able to visit in person often. I do, however, communicate with her via video call, which the staff are always willing to facilitate.

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Review from G W (Son of Resident) published on 29 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful place Elm Lodge is. During a very difficult time, the staff were sympathetic and understanding of both of my parents' needs. The environment is calm and comforting, with a fantastic, friendly feeling. For anyone concerned about their parents' wellbeing, I would without hesitation recommend
Elm Lodge Care Home.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you very much for the lovely review, I will ensure your review is shared with all our staff. It was a pleasure to get to know your mum and wider family.


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Review from C T (Daughter of Resident) published on 28 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am always welcomed and they answer all my questions. My mother has been looked after very well. She loved the care home and it's staff. Staff always inform me if she has a fall. I am welcome to come anytime to see her. They inform me about if a doctor has been and explain well if anything changes
in her care. The staff go above and beyond to ensure she is happy and cared for. I think this care home would be hard to beat, with the friendly staff and the way they care about their residents.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you so much for your kind review. I will pass on your compliments to all staff, who will truly appreciate your kind words.


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Review from Audrey W (Respite Resident) assisted by family/friend published on 27 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Made very welcome when I arrived. Well looked after. Food good.

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Review from Fred R (Husband of Resident) published on 26 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good team. Excellent lodge, very pleased.

Reply from Lara Beardshaw, Manager at Elm Lodge Care Home

Thank you for taking the time to complete a review for us.


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Review from Stu M (Son of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I can't thank the staff enough for what they've done and accomplished with my mum. She came in a shy, confused lady and is leaving with a new lease of life. From day one, they've been attentive and helpful to my Mum's and our needs.

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Review from C T (Daughter of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled in really well over the last eight months since moving in. It's nice to know she feels happy and supported.

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Review from P R (Son of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff do a good job and look after people. Mum is happy and safe here.

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Review from G F (Daughter of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Find all the staff very pleasant, and helpful, good sense of humour, kind to the residents. Always has a nice atmosphere, happy for my mother to be staying there and would recommend it to anybody.

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Review from G W (Son of Resident) published on 19 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff care and everyone seems happy and content.

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Review from Paul L (Son of Resident) published on 3 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the care of these people for close to 7 years. She was badly affected by Dementia. I can only give the highest praise to the staff, their care and understanding of my mum's wishes on a daily basis can only be commended. All the time that Mum was in their care, I could not find fault,
the end-of-life care at Mum's end was amazing. Not only to Mum but also to the family. I have nothing but the highest respect for their excellent care.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you so much for your review of both the home and the care of your late mum, our thoughts are with you and your family. I will ensure the whole staff team are aware of your kind words and praise. Please keep safe and well.


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Review from Gary B (Son of Resident) published on 16 August 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident for 6-weeks, and despite the Covid procedures, I can’t praise the staff enough. The kindness they have shown to myself and my family has been outstanding, each and every one of them has shown us care and compassion far beyond anything that could have been expected.
My mum, even
though we did not get to see her much, was happy, settled and extremely clean each time we did manage to see her.
From my experience, albeit it was only very limited, I would advise people to try with everything they have got to get their loved ones in this care home.
I hope my personal thanks and gratitude are passed on to the staff because each and every one of them really does deserve it.
A massive thank you.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you for your review; the staff work so hard, and I assure you, I will pass on your kind words.
Please keep yourself and your loved ones safe.


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Review from Vicki P (Resident) published on 25 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been here on respite care for nearly 6 weeks now. On my first night here, I was upset as I didn't know how long I would be here for. The staff that night explained to me that I wouldn't be here that long, just until I was ready to go home, this was very reassuring, and from then I settled in
well. I have enjoyed it here because all the staff from the management to the cleaners and all in-between have been marvellous. It has been enjoyable to be here. If I ever need to be in respite again, I wouldn't go anywhere else, only Elm Lodge.

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Review from Stephen F (Son of Resident) published on 4 June 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Amazing staff, always ready to go above and beyond the call of duty. Very caring and loving, some even buy my mum things out of their own pocket. The activities are great, they have organised outside visits for shopping etc.
A fantastic team with no changes to staff, all seem happy and hopefully will
stay here.

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Review from V S (Daughter of Resident) published on 22 May 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are friendly and welcoming. Mum is settled, happy, and engaged. The staff is not changing regularly so it is like visiting family. I trust them and have huge respect for the job they do. Mum loves the food and has put weight on - she would let me know if she didn't like it! Just little "normal"
things - seeing Mum and her friends sat in the garden with an ice lolly.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you for your review, I will ensure the team at Elm Lodge are aware.
Take care, keep safe.


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Review from Peter T (Son of Resident) published on 22 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Elm Lodge is a welcoming home and has kept me in touch with my father even during this time. Nothing seems too much effort for the staff and management. I looked around a lot of homes before my father left the hospital and this one was by far the best. My father has never been a social person, but that
doesn't stop the staff trying to include him in the daily activities. He says he's happy here and well looked after. So thank you to all for all you do.

Reply from Jill Andrew, Operations Manager at Elm Lodge Care Home

Thank you so much for your review about the team at Elm Lodge, I will make sure they are aware. Keep safe and Well.
Jill Andrew.


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Current Review Score: 9.6 (9.644)

Overview of Review Score

The Review Score of 9.6 (9.644) out of 10 for Elm Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 34 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.644 for Elm Lodge Care Home is calculated as follows: ( (282 Excellents x 5) + (104 Goods x 4) + (15 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 404 Ratings = 4.644

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Elm Lodge Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 33 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 11 Oct 2022

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (2)

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Meet the Team (1)

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Lara Beardshaw

Job Title: Registered Home Manager

Joined: 2022

I have worked in the health and social care sector since 2012 a complete career change. I started out in community care working my way up to senior care assistant.


I then transferred to a nursing home where I was fortunate enough to be able to complete my NVQ Levels 2, 3 & 5 in health and social care and management.


Having had close family who lived with dementia it was important to me to be able to help others who have dementia but also support the families.


I have extensive experience, training and qualifications in delivering care for dementia, elderly care, acquired brain injury, cerebral palsy and other diagnosis.


I have completed and published research into dementia and sundowning. I am proud to be a registered National Dignity Champion and continue to push forward for positive changes in the social care sector - to promote living well with dementia.


My aim - supported by my team is for Elm Lodge to be a home from home for everyone who passes through our doors, for everyone to feel, safe, respected, empowered, cared for, to smile every day but most of all happy.