The Firs Residential Home

9 Stevens Lane, Breaston, Derby DE72 3BU
Submit a Review
9.9 55 Reviews
  • The Firs Residential Home, Derby
The Firs Residential Home, in Derby, is a specialist home with an interior and staff team that are ideal for helping adults diagnosed with dementia and other mental health conditions.

Staff are well trained and vetted for their suitability to the service's objectives, working to detailed records that allow them to understand the needs of each resident.

Show The Firs Residential Home on the Map

Care Provided by The Firs Residential Home

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • The Firs Care Home Ltd
  • Person in charge
  • Josie Wilson (Manager)
  • Admission Criteria
    • All clients subject to pre-admission assessment
    • Ages 65+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2015
    • Number of floors: 2

Funding & Fees Guide for The Firs Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £950
    • Self-Funded Residential Dementia Care from £948
  • (these prices are only a guideline, please contact The Firs Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting times 9 am to 10 pm.


  • Parking

  • Private car park at the front of the house.


The Firs Residential Home Reviews (55)

Total of 55, showing 41-55
9.9

The Firs Residential Home has a Review Score of 9.9 (9.898) out of 10, based on 25 reviews in the last 2 years. Over all time The Firs Residential Home has 55 reviews.

Overall Experience

  • 49
  • 5
  • 0
  • 1
  • 0

Date Published

55
7
25
25
30

Review from S F (Daughter of Resident) published on 8 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and consideration given to my mother has been excellent in the 4 years she has been in residence. The staff are sympathetic and understanding to all the resident's needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J T (Daughter of Resident) published on 28 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been extremely well looked after during a very difficult time. We are so grateful for everything The Firs have done.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Toni P (Daughter of Resident) published on 6 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has now been living at The Fires for nearly three years, and the care that she receives goes above and beyond what I expected for her.
She is extremely well looked after all of the time, she always appears very happy and settled, the staff are all very attentive and provide lots of stimulation
through activities and positive interaction with her.
Her room is lovely; it has always been bright and clean with a lovely fresh smell.
The food is always of a very high standard.
The staff are always very welcoming when I have visited, and they have managed the Covid situation very professionally throughout the lockdown by following all Government guidelines to the letter.
I would not hesitate in recommending The Firs to any friend/relative who may have to choose a care home for their own loved ones.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A B (Daughter of Resident) published on 3 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at The Firs for 2 years now. I have always found the staff to be friendly and helpful. The management listen and respond to any concerns I have had for my mothers care. They are all approachable. The home is kept spotless and clean, never has a care home 'smell' about it. The food
is home-cooked and varied. Last June my mother feel out of bed, a young member of staff stayed by her side until the ambulance came many hours later. Mum had broken her hip, she was 99 years old. She was welcomed back as soon as she was well enough after the operation to get in and out of a wheelchair. She was 100 years old in October. They put on a spread fit for a queen and entertainment, family were welcome to join in the celebrations. Nothing was too much trouble. Admiration and respect work both ways.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C T (Resident) assisted by family/friend published on 6 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I like going because the staff are very caring and friendly. The food is good and they are very welcoming, even down to the kitchen staff.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G P (Daughter of Resident) published on 2 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Relaxed homely atmosphere - staff are friendly and respectful of residents feelings and needs. Activities are appropriate to the residents needs and abilities - lots of extra care such as massages and pedicures to meet individual needs. All staff are very friendly towards visitors and are always happy
and caring towards all the residents - what every their needs.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathryn C (Daughter of Resident) published on 27 September 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was a resident of The Firs for just over 3 years. She was very happy there and really looked on it as her home. The staff were very kind and caring towards her and she was very well looked after. Mum's dementia advanced rapidly during her last year and the home coped amazingly well with some quite
challenging behaviour. The staff continued to look after mum until her death in the home. We can't praise them enough for their wonderful care for us as well as mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine D (Relative of Resident) published on 20 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff. Very helpful and kind. Lovely greeting as you walk through the door, I feel at home.
Always kept up to date from management.
Looks after my godfather very well.
Couldn't do any more.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C W (Nephew of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having visited many nursing homes in the Nottingham and Derby area, The First is by far the best by a mile. Refreshing when entering, greeted by friendly staff gives a very pleasant and welcoming feeling. Well done to all doing a difficult job, very often in trying circumstances.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Niece of Resident) published on 3 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home was by far the best we visited when looking for a care home for my auntie. It didn't smell when we walked in the door. The staff were friendly. My aunt has been here 3 years and we have been very happy with her care. The staff look after her very well and we are kept informed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lorraine F (Niece of Resident) published on 2 July 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is second to none. The love and care given to my aunt throughout her stay and in her final days were outstanding. Each and everyone who are so dedicated to those in their care deserve a medal.
My aunt was treated with dignity, care and compassion, we as a family will be forever grateful
as they shared in our laughter and tears for this most remarkable woman.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Pat C (Daughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Having had to find a care home at short notice for my mother when my father became too ill to cope with mums deteriorating Dementia I was delighted that I chose The Firs. For the last four years, their care and support has been excellent. All the staff are very caring and helpful in every way with special
mention to the team leader who leads the team in an admiring way. Highly recommended.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alan S (Brother-in-law of Resident) published on 22 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife and I have two relatives in The Firs, one for almost six years and one for 3 1/2 years. Both have received excellent care and attention. Nothing is too much trouble for the staff to assisting residents. Food is of very high standard and family are always welcome to try the food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marita P (Friend of Resident) published on 15 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Firs is a residential care home located in the picturesque village of Breaston, within easy reach of Nottingham and Derby. They offer both personal care and specialist dementia care to male and female residents in their 24 superbly-appointed rooms.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deirdre C (Daughter of Resident) published on 27 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find The Firs Residential Home a homely, friendly place, pretty garden with seating for residents who wish to sit outside. It is in a peaceful location and for visitors who do not drive it is conveniently a short walk to a bus stop, for various routes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.9 (9.898)

Overview of Review Score

The Review Score of 9.9 (9.898) out of 10 for The Firs Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.898 for The Firs Residential Home is calculated as follows: ( (276 Excellents x 5) + (8 Goods x 4) + (6 Satisfactorys x 3) + (2 Poors x 2) + (1 Very Poors x 1) ) ÷ 293 Ratings = 4.898

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for The Firs Residential Home is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 24 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jun 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (2)

Josie

Josie Wilson

Job Title: CQC Registered Manager

Joined: 2024

Josie Wilson brings over 10 years of dedicated experience in the healthcare and residential care sector. She holds a Level 4 NVQ and is a certified Registered Manager, ensuring the highest standards of care are maintained within the facility.


Josie has demonstrated ability to lead and manage a multidisciplinary team effectively, promoting a positive and supportive work environment. She has strong clinical knowledge and understanding of best practices in residential care, ensuring optimal health outcomes for residents. Josie is proficient in ensuring compliance with CQC regulations governing residential care facilities.


Josie has brought with her a proactive approach to identifying and addressing challenges, and implementing innovative solutions to enhance care delivery and resident satisfaction. She has recently introduced many changes to modernise and upgrade the home, including digitising social care records.


Josie is compassionate and empathetic towards the needs of residents, treating each individual with dignity, respect, and kindness. Moreover, she is a strong advocate for resident rights, autonomy, and quality of life, ensuring their voices are heard and their preferences are respected.


She is dedicated to continuous learning and professional development, staying updated with the latest trends and developments in the residential care sector as well as preparing to complete her Level 5 NVQ.


Josie Wilson is committed to creating a nurturing and supportive environment where residents feel valued, safe, and empowered. She believes in fostering a culture of excellence, compassion, and collaboration, striving to enhance the overall well-being and quality of life of each resident under her care. Josie has the full support of both Directors in ensuring we commit to delivering the highest standard of care possible.


No image found

Barbara Hamilton-Silva

Job Title: Team Leader

Joined: 2019

Barbara has a background in hospitality after spending over ten years running a hotel in Sri Lanka. She brings a warm, enthusiastic approach to the home. Barbara is now the medication lead, she will oversee the training and supervision of medication administration. Barbara is very passionate about care and is detail-focused.