Holbrook Hall

Makeney Road, Holbrook, Belper DE56 0TF
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9.8 114 Reviews
  • Holbrook Hall, Belper
Holbrook Hall is a highly regarded care home in Holbrook, Belper. It is a splendid William and Mary period country house set in 4 acres of beautiful, well-stocked gardens.

In 1985 it was converted to a residential care home for the elderly containing 35 fine individual bedrooms, the majority with en-suite facilities/wet rooms and superb views across the adjacent gardens and beautiful countryside.

Holbrook Hall has had the pleasure to care for many people, from short-term respite care and daytime care to full-time residents.

Keeping their residents happy is of prime concern and as their Facebook page will vouch; they are forever thinking of different ways to entertain their guests.

The home has a well-earned reputation for conforming to the highest standards of care, safety, comfort and cuisine and has the testimonials to prove it!

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Care Provided by Holbrook Hall

  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Care Types Provided
  • Residential Care
  • For a maximum of 36 Service Users
  • Privately Owned
  • Care Offered
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Fairway Homes (Derby) Ltd
  • Person in charge
  • Rebecca Wass (Registered Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (1)
    • Single Rooms with ensuite Wet Room (12)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Holbrook Hall

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,100 – £1,300
    • RESPITE Self-Funded Residential Care £1,350 – £1,350

  • Hairdressing, chiropody and personal toiletries not included.
  • (these prices are only a guideline, please contact Holbrook Hall to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Holbrook Hall is flexible with visiting times, after all, it is the residents' home. Please call the home if intending to visit very early or late in the evening so the staff can be made aware of the visit.


  • Parking

  • There is ample on-site, free parking at the front of Holbrook Hall.


Holbrook Hall Reviews (114)

Total of 114, showing 101-114
9.8

Holbrook Hall has a Review Score of 9.8 (9.753) out of 10, based on 31 reviews in the last 2 years. Over all time Holbrook Hall has 114 reviews.

Overall Experience

  • 105
  • 7
  • 1
  • 0
  • 1

Date Published

114
17
26
31
83

Review from Ian (Son-in-law of Resident) published on 17 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The loving care shown to my mother-in-law throughout her stay at Holbrook Hall has been exceptional, including her end-of-life care. During her stay she thoroughly enjoyed the regular trips out, organised by the management, particularly her Christmas lunch.
Although she was unable to join in some
of the activities organised, she really enjoyed the ones she did participate in, even having a dance with the staff on occasion. She formed a lovely bond with some of her carers, especially towards the end of her life, sharing a laugh and a joke with them on many occasions.

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Review from Martin B (Son of Resident) published on 9 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Holbrook Hall has proven to be the perfect place for my Mum to recover from a serious illness. Hopefully, she will remain as a long-term resident. She has settled in extremely well as a result of the extremely friendly and professional managers and staff. Her bedroom is modern with excellent facilities
and the two lounges and conservatory are warm and comfortable. The meals are varied and home cooked to a high standard. Knowing that my Mum is comfortable and receiving excellent care has given me confidence in the service that Holbrook Hall provides.

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Review from Chantal A (Niece of Resident) published on 9 May 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The care and help given is second to none. I would recommend this establishment without hesitation. Every member of staff treats the residents with the same care and consideration with no task too much trouble for them. The communication from the staff is targeted at the right level. The building
and grounds are well maintained and bear more resemblance to a country hotel than a care home. In summary, an excellent place to live and be cared for.

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Review from T A (Son of Resident) published on 21 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was a resident for 6.5years. The care she received during her stay and particularly during her final, difficult days was beyond praise.
She was always happy, clean and well nourished. The staff organised events, including outings, designed with great success at stimulating the residents and
awakening their interests.
I would recommend Holbrook Hall to anyone seeking top class residential care.

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Review from Chas H (Son of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have nothing but praise for the staff. The service they provide and the facilities. My father is very comfortable and never has anything to complain about. The events they put on are varied and frequent. It is a shame some are not better supported.

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Review from Debbie O (Daughter of Resident) published on 15 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have complete trust in the care that my Mum receives and am very grateful that she is cared for so well and more than anything is happy. She loves living here and myself and all the family enjoy visiting.

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Review from Elizabeth B (Resident) published on 12 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I enjoy living here. The staff are very caring, even during the night. The food is very good - simple but well cooked and presented. My room is always kept clean. If I need anything I have only to ask for it at the office. My visitors are always welcomed, given refreshments etc. We are often offered
outings and activities. We often have people who come to entertain us. We have film shows also.

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Review from Jill B (Daughter of Resident) published on 2 March 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Compared with other local homes, our initial reaction to Holbrook Hall and it's surroundings made us think that Holbrook would be out of our price range and therefore unavailable to us. It was a pleasant surprise to find that the price was very competitive and luckily a room was available too.
Mum
has now been a resident for just over three years and we could not be more pleased with the care she has received during this period. The care is of the very highest standard available and the management and staff share the same vision of what a quality care home should offer. There has been a fairly large turnover of staff during this period, but new staff are integrated quickly and the 'family' atmosphere is not adversely affected by this. Mum suffers from Alzheimer's disease and as her condition has worsened the amount of care and support offered has increased to meet her changing needs, which is a welcome comfort to relatives at a difficult time coping with this truly devastating disease. Thank-you.

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Review from I W (Son of Resident) published on 1 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Holbrook Hall offers a high standard of care and provides residents with a varied diary of events, including days out.
The food is excellent, extra portions are offered if requested and visitors are always presented with tea and biscuits.
Care seems to be first-class from a visitors point of view
as my father seems very content at Holbrook Hall - a highly recommended home.

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Review from Paul S (Son of Resident) published on 11 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Most definitely thrilled that after 3 years at this residence staff are still as compassionate, kind and sincere as the first day. My mother is receiving immaculate care, this is all round a 5 star facility.

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Review from Irene B (Daughter of Resident) published on 29 March 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum passed away on 5th February 2016 aged 92. Mum had lived at Holbrook Hall care home for 3 and half years and during that time was settled and happy. I particularly want to focus my recommendation on the last week of mums life. When l look back on that very emotional plus difficult time, I can honestly
say that the staff of Holbrook Hall supported mum, my sister and I to the very highest standard - we cannot thank them enough.

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Review from Guy N (Son of Resident) published on 17 March 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father lived at this home for nearly three years until his death aged 91 years. He was extremely happy and settled in very well. Holbrook has a very high staff/resident ratio and many of the staff have worked there for many years. There is low staff turnover. We visited every week for nearly three
years and were always struck by the clean and well cared for. The elderly of course can be difficult but the patience and care of the staff was excellent. The hal is in a beautiful setting with nice gardens. The palliative care my father received at the end of his life was excellent. We were lucky to find this place.

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Review from Mick K (Son of Resident) published on 26 February 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My parents went to Holbrook in 2013 following an accident to my mum, and a worsening of my father's condition.
My father passed away (at Holbrook) later that year, I cannot fault the care and compassion by everyone at Holbrook.
My mother is still there, very frail but extremely well looked after by
all the staff.
It is a safe, secure, clean place for mum to be.

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Review from Linda A (Daughter of Resident) published on 8 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was made to feel very welcome, carers are extremely caring. Well managed organisation, manager very approachable, communicate and information plentiful. Very clean residence, lots of activities, beautiful gardens. It's more like a hotel rather than a care home. I would book myself in if I
could.

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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Holbrook Hall is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 31 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.753 for Holbrook Hall is calculated as follows: ( (282 Excellents x 5) + (71 Goods x 4) + (5 Satisfactorys x 3) + (2 Very Poors x 1) ) ÷ 360 Ratings = 4.753

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Holbrook Hall is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2, which has been reached with 30 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Sep 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 17 Mar 2025

We currently have two bedrooms available for viewing within the listed part of Holbrook Hall.


Awards / Recognitions (2)

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Meet the Team (2)

Jaspal

Jaspal Swalli

Job Title: Registered Provider & Medical Director

Joined: 2022

Dr Jaspal Swalli is the Registered Provider and Medical Director for Fairway Homes (Derby) Ltd. He is a Registered Medical Doctor with the General Medical Council and a Consultant Psychiatrist. He has been a member of the Royal College of Psychiatrists since 2012.


He comes with values of integrity, care, compassion and ethics. He is a specialist in acute and urgent care pathways within adult mental health services and has expertise in the management of mentally disordered offenders, substance misuse, personality disorder, dual diagnosis and dementia. At the heart of Dr Swalli ‘s work is to provide psychoeducation to service users, carers and families to tackle the stigma and discrimination around mental health issues. He is an expert in applying Mental Health and Mental Capacity Act Laws.


Rebecca

Rebecca Wass

Job Title: Home Manager

Joined: 2023

I’m Rebecca, the Home Manager at Holbrook Hall. I've been in the Health and Social Care sector for almost six years now. I have progressed up the ranks due to my drive, determination, and dedication to providing service users with person-centred care and ensuring that they are treated with dignity, equality, and respect throughout their time at a service. I’m very proud of the collaborative relationships that I have built with service users, their families, fellow employees, and healthcare professionals during my career. I am constantly looking for ways to improve my knowledge of the industry and over the past three years, I have completed over sixteen level two/three qualifications independently as well as NVQ 2, and NVQ 3 and I am currently partway through my NVQ5. I am passionate about compliance and implementing positive change in services.