King William Residential Home

Lowes Hill, Ripley DE5 3DW
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9.7 51 Reviews
  • King William Residential Home, Ripley
King William Residential Home is bursting with character, having once been a public house. Now transformed into a 28 bed residential home, it benefits from some truly unique and individual bedrooms. A number of residents have pets and your pets will always be considered. The standard of the bedroom accommodation means that you will have to go a long way to find better.

There are fantastic communal facilities with a large comfortable lounge where residents socialise and regular entertainment is staged. There is a further, newly decorated garden lounge with access to a lovely spacious garden, with raised beds for those who like to potter. There is also a fully equipped craft room to pursue all kinds of hobbies from arts and crafts, to painting and model making. This home is very active with regular trips to the shops and local attractions, live entertainment, access to centralised facilities and exercise classes, there is a whole lot to keep you busy at King William.

An onsite hairdressing salon means you will be looking your best and with regular visits from a chiropodist, dentist, physiotherapist and GP when required, you can feel very well looked after indeed. Staff are well trained and committed, they go out of their way to ensure you have everything you need.

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Care Provided by King William Residential Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rachel Lacey (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for King William Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,260 – £1,480
    • Self-Funded Residential Dementia Care £1,400 – £1,620
    • RESPITE Self-Funded Residential Care £1,260 – £1,480
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,620

  • All fees include: weekly hairdressing, activities and days out, bed linen, towels & toiletries and 24 hour care. Socially funded residents top-up to weekly private rate.
  • (these prices are only a guideline, please contact King William Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available


King William Residential Home Reviews (51)

Total of 51, showing 1-20
9.7

King William Residential Home has a Review Score of 9.7 (9.713) out of 10, based on 10 reviews in the last 2 years. Over all time King William Residential Home has 51 reviews.

Overall Experience

  • 35
  • 15
  • 1
  • 0
  • 0

Date Published

51
4
6
10
41

Review from D H (Son of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has received exceptional care since moving to live at King William Residential Home back in 2022, and it has brought me so much peace of mind to see her so well cared for. The staff go above and beyond to make her feel safe, comfortable, and valued - not just for her physical needs, but emotionally
and personally as well. The fact that they're helping her stay connected to her family and friends whilst ensuring she feels part of the King William family is truly special. The activities provided by the team are so varied, and there is always something to do: dancing, flower arranging, cooking, swimming, local farm visits, music, bingo, visiting performers/animals, spa treatments, an onsite salon... the list goes on and on! Mum really enjoys the meals too - it seems every meal is one of her favourites! The care staff always keep me informed and updated on my mum's health and well-being. It is incredibly reassuring for me to see how well she's being looked after! Thank you King William!

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home

Thank you for leaving us such a glowing review, we really value your feedback and will share your kind words with the team!


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Review from J R (Daughter of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The King William residence is a fabulous building, which has been transformed into a homely, cosy, fully equipped residential home. As a family we were drawn to its 'home from home' atmosphere.
All the staff are extremely caring and professional towards our mother, also welcoming and approachable towards
our family. Any queries that we may have are quickly addressed, which is comforting.
The activities provided for residents are well organised and varied with trips out.
Thank you for your dedication.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home

Thank you for taking the time to leave such a lovely review. We are so pleased that you have found our team to be extremely caring! Thank you again!


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Review from A B (Son of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We are happy with our mother's care, but at times could do better. I think our mother has fallen around twelve times and on many occasions damaged herself badly. Our mother doesn't take up a lot of time at the care home, doesn't eat much and isn't any trouble. We are happy with most of the staff but
not all.

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Review from Eirene P (Daughter of Resident) published on 17 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mum went into King William's care home from hospital, she was in a very poor way. I wasn't expecting her to live long. Since she's been in KW, she has made huge progress in every way. This is down to the exemplary care and attention she receives from the staff there. Nothing is too much trouble.
She tells me she feels 'safe' and this is because she knows that someone is looking after her, night and day. The home has a genuine family feel and the staff have made it their concern to know everything they can about my mum - her history, her family, her likes and dislikes, her hobbies and interests. They are even arranging for her to visit her church with support which is more than I could have wished for.
I would certainly recommend this home to anyone looking for a placement in adult care for a loved one. It's a huge step to take for all involved, but King William has made this transition as easy as it could be. I know my mum is safe and she knows it too.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home

Thank you for your kind words! We are delighted to hear about the progress your mum has made at King William's care home. It is heartwarming to know that she feels safe and well-cared for by our dedicated staff. We strive to provide a family-like environment and personalized care for all our residents. Thank you for recommending our home!


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Review from Sue R (Daughter of Resident) published on 24 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came for three weeks respite care in 2023, which she enjoyed so much so decided to move to King William Residential Home permanently.
She said the food was delicious and all the staff were kind, caring and very helpful, nothing was too much trouble. She enjoyed the activities that she was able
to take part in too and was looking forward to being able to spend some time in the lovely garden in the summer.
Unfortunately, Mum became ill and after a stay in hospital she never fully recovered and sadly passed away in March 2024 but I know she enjoyed her time there and knew she was safe and well cared for, which was a weight off our minds.
Would definitely recommend.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home

Thank you for sharing your experience with us. We are deeply saddened to hear about the passing of your mum and our hearts go out to you and your family during this difficult time. It warms our hearts to hear that your mum enjoyed her time at King William Residential Home and felt well cared for by our staff. We strive to create a warm and welcoming environment for all our residents and we are glad to hear that she found the food delicious, the staff kind and caring and the activities enjoyable. Thank you again for taking the time to leave us a review!


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Review from S B (Friend of Resident) published on 24 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Visiting a short-term guest. Arrived to see a lady doing a quiz. Had a nice time helping answer questions. The staff all seemed really nice to residents and the place smelt clean. I've left the ratings that I didn't witness.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home

Thank you got taking the time to leave us a lovely review!


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Review from Laura S (Power of Attorney of Resident) published on 12 March 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving our relative to King William early this year, he is already unrecognisable to the man he had become. He has come alive! The staff are absolutely fantastic! They provide so many activities and trips for residents and clearly love what they do. So much care and nothing is too much trouble.
It brings me to tears each time we visit. A credit to their profession.

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Review from Kathryn B (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The management and the care staff at the home treated Mum like one of their own. They are an asset to your company. Not only did they treat Mum with so much love but they also treated us with the same love and respect. I feel that management is like family now.
Even right from the meeting at the hospital
two members of staff straight away made my mum smile again.
Mum arrived on her first day before we got there, when I entered the room she had the biggest smile and looked so happy.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home

Thank you for your wonderful feedback! We are so pleased to hear about the exceptional care and support your mum received at our home. Our dedicated management and care staff strive to provide a warm and loving environment for all residents and their families. We are glad to hear that your mum felt welcomed and happy from the moment she arrived. Your kind words mean a lot to us, and we truly value your trust in our team. Thank you for sharing your positive experience with us.


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Review from L R (Daughter of Resident) published on 27 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum was very reluctant to go into a care home at first, but she soon settled in. Staff are lovely, warm, friendly and encourage Mum to remain as independent as possible. She really enjoys the food, activities and the companionship of both staff and residents. We are always made welcome when we visit
and kept up to date with Mum's healthcare etc. The building is kept clean and in good order and is always lovely and warm too.

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Review from Q D (Respite Resident) assisted by family/friend published on 11 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On arrival, I was met with a lovely warm welcome and smiles. There was such a homely atmosphere there and it made me feel secure. There was always someone really to help me when I needed this day and night, nothing ever too much trouble. The food and general care were excellent. As a Christian, I was
so happy we have hymn signing on Sundays which lifted my spirits.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home

This is such a lovely review! Thank you for taking the time to leave us such a lovely comment, it is great to hear that you particularly enjoy Sunday's at the home!


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Review from Edwin H (Brother of Resident) published on 23 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am not involved in the finance side, but very impressed with everything else. Well done, keep it up.

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Review from Lynne J (Daughter of Resident) published on 19 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

For the first time ever my mum needed respite care for a few weeks, it was all new to us and we didn't know what to expect, any doubts we had were quickly dispelled, the King William home was absolutely brilliant with her, with lovely staff and a great environment, the activities, good food and friendly
staff worked wonders with her, Mum loved it, you could see her improve every day, the fun the residents have with the staff is great and the activities with fun are a joy to behold.
We cannot think of any negative points. When a loved one goes into care it affects the whole family, we were so relieved to witness first-hand that Mum was enjoying her stay, it put all our minds at ease and that is so important.
We have no hesitation in recommending the King William residential home in Ripley, Derbyshire.
Finally, thank you to all the staff for making this home so good, we all miss you.

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Review from E S (Relative of Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The respite care that was given was exceptional. She was so well looked after and she really settled in and made friends. The carers are angels and work so hard. They are kind and patient and go out of their way to make things nice and cheerful. The food is of a high standard, the home is spotlessly
clean and the entertainment they provide for the residents is uplifting and stimulating. Thank you from all our family for providing the care you gave.

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Review from Richard V (Husband of Resident) published on 16 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife attends daycare on a Tuesday each week, this is her second attendance. I feel very happy and confident when leaving her there because I feel and gave seen how she is looked after by staff, it's a lovely clean residence with helpful people. Nice food and warm atmosphere. Glad I have taken her
there to also gives me a rest and she seems happy, which makes me happy as well.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home

Thank you so much for leaving us this lovely review, I will pass this over to the team at King William.


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Review from Marguerite D (Wife of Resident) published on 16 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are really friendly and supportive. I cannot believe that my husband settled her so quickly. If he is happy then I am happy and more settled in my mind. The home is spotlessly clean and the food is excellent. I cannot praise the activities team enough as they provide a wide selection of activities,
entertainment and outings to keep the residents engaged and happy. The management is efficient and always helpful. Well done to all the team.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home

Thank you so much for taking the time to leave such a wonderful review!


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Review from Julie C (Daughter of Resident) published on 14 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Brillinat staff from kitchen to carers and management team. Residents are treated with dignity and get good stimulation from staff with activities such as reading, singing and one-to-one care. A hard-working, conscientious team that really care not only for residents but also for their family. Dad settled
in quickly when I thought he never would. Well done King William!

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Review from A B (Daughter of Resident) published on 2 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

On entering the home the staff are always welcoming and friendly. Everyone of the staff are helpful and always approachable if you need to ask them any questions. They keep me well informed of my mother's health and care, nothing is too much trouble.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home

Thank you for taking the time to leave such a lovely review!


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Review from Julie O (Daughter of Resident) published on 28 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

I am very satisfied with the level of care my mother receives at King William. All the staff are brilliant and look after her very well. The only negative is top-up fees, these cannot be justified in any way.

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Review from Stephen O (Son-in-law of Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother-in-law has been in King William for a year and a half and she seems fairly happy with the care she receives. Every one of the staff is excellent and really go out of their way to make her feel valued.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home

Thank you for leaving this review, our staff are amazing, and it's great to see that you recognised this!


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Review from Dorothy A (Resident) published on 26 October 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Place is very clean.
Staff are very pleasant.
Like the doors locked so staff have to open them.

Reply from Phoebe Booth, Media and Community Relations Manager at King William Residential Home

Thank you for leaving us a review, we really appreciate you taking the time to share your feedback!


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Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for King William Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.713 for King William Residential Home is calculated as follows: ( (86 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 115 Ratings = 4.713

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for King William Residential Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (6)

Rachel

Rachel Lacey

Job Title: Registered Manager

Joined: 2024

My top priority ensure that Codnor Park delivers exceptional care to every resident. I especially love providing support to elderly individuals living with dementia.


No image found

Rachel Lacey

Job Title: Registered Manager

Joined: 2024

My top priority ensure that Codnor Park delivers exceptional care to every resident. I especially love providing support to elderly individuals living with dementia.


No image found

Rachel Lacey

Job Title: Registered Manager

Joined: 2024

My top priority ensure that Codnor Park delivers exceptional care to every resident. I especially love providing support to elderly individuals living with dementia.


No image found

Rachel Lacey

Job Title: Registered Manager

Joined: 2024

My top priority ensure that Codnor Park delivers exceptional care to every resident. I especially love providing support to elderly individuals living with dementia.


No image found

Rachel Lacey

Job Title: Registered Manager

Joined: 2024

My top priority ensure that Codnor Park delivers exceptional care to every resident. I especially love providing support to elderly individuals living with dementia.


No image found

Rachel Lacey

Job Title: Registered Manager

Joined: 2024

My top priority ensure that Codnor Park delivers exceptional care to every resident. I especially love providing support to elderly individuals living with dementia.


Frequently Asked Questions about King William Residential Home

What types of Care is King William Residential Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does King William Residential Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does King William Residential Home have?

There are 24 Single Rooms and 2 Couples/Companion Rooms.

What are the Facilities & Services at King William Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is King William Residential Home to the centre of Ripley?

0.5 mile(s) as the crow flies, distance by road may be significantly further.