King William Residential Home

Lowes Hill, Ripley DE5 3DW
Submit a Review
9.7 51 Reviews
  • King William Residential Home, Ripley
King William Residential Home is bursting with character, having once been a public house. Now transformed into a 28 bed residential home, it benefits from some truly unique and individual bedrooms. A number of residents have pets and your pets will always be considered. The standard of the bedroom accommodation means that you will have to go a long way to find better.

There are fantastic communal facilities with a large comfortable lounge where residents socialise and regular entertainment is staged. There is a further, newly decorated garden lounge with access to a lovely spacious garden, with raised beds for those who like to potter. There is also a fully equipped craft room to pursue all kinds of hobbies from arts and crafts, to painting and model making. This home is very active with regular trips to the shops and local attractions, live entertainment, access to centralised facilities and exercise classes, there is a whole lot to keep you busy at King William.

An onsite hairdressing salon means you will be looking your best and with regular visits from a chiropodist, dentist, physiotherapist and GP when required, you can feel very well looked after indeed. Staff are well trained and committed, they go out of their way to ensure you have everything you need.

Show King William Residential Home on the Map

Care Provided by King William Residential Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 28 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Rachel Lacey (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (24)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 2

Funding & Fees Guide for King William Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,260 – £1,480
    • Self-Funded Residential Dementia Care £1,400 – £1,620
    • RESPITE Self-Funded Residential Care £1,260 – £1,480
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,620

  • All fees include: weekly hairdressing, activities and days out, bed linen, towels & toiletries and 24 hour care. Socially funded residents top-up to weekly private rate.
  • (these prices are only a guideline, please contact King William Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available


King William Residential Home Reviews (51)

Total of 51, showing 21-40
9.7

King William Residential Home has a Review Score of 9.7 (9.713) out of 10, based on 10 reviews in the last 2 years. Over all time King William Residential Home has 51 reviews.

Overall Experience

  • 35
  • 15
  • 1
  • 0
  • 0

Date Published

51
4
6
10
41

Review from Martin G (Brother of Resident) published on 1 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is clean and well heated. All meals are well cooked, varied and good quality. The staff are very conscientious, kind-hearted and cheerful. The home has lots of activities and events and provide good entertainment and retain the interest of residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter R (Son-in-law of Resident) published on 28 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mother-in-law was admitted into the King William Residential Home we, my wife and I have been most impressed with the care afforded to her, she, my mother-in-law is well looked after and nothing is too much trouble for the staff.

Reply from Sarah Dixon, Community Relations Manager at King William Residential Home

Thank you for taking the time to review West Hallam- part of the Ashmere family.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tim C (Son of Resident) published on 18 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad has had a great 3 years at the King William. The staff have been excellent and were very caring. They were also very supportive to the famaily when he became ill.

Reply from Sarah Dixon, Community Relations Manager at King William Residential Home

Thank you for your feedback and we are really pleased you have had a great experience.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peggy M (Resident) assisted by family/friend published on 12 July 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Made to feel welcome, nice and clean in the room and sunny. Very comfy bed and very nice food it's a lovely place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J G (Daughter of Resident) published on 29 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad has been resident since December 2015 and in all that time we have been impressed with every aspect of the King William's care, dedication and constant cheerfulness. Dad is in his 100th year and is very happy and grateful for everything they do to meet his needs. Catering is excellent and the activities
are varied and imaginative.

Reply from Sarah Dixon, Community Relations Manager at King William Residential Home

Thank you for taking the time to review King William.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zoe H (Sister of Resident) published on 8 March 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Every time I visit, the home is always clean and tidy. Residents are dressed and well cared for. I have seen the meals served at lunchtime and they are wholesome home cooking. My sister always says the food is good and there is a choice.

Reply from Sarah Dixon, Community Relations Manager at King William Residential Home

Thank you so much for taking the time to review King William, your feedback means so much to us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Susan F (Daughter of Resident) published on 7 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very nice and friendly place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Zelda R (Daughter-in-law of Resident) published on 5 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A fantastic team with a brilliant manager and events organiser. It is beautifully decorated and tastefully finished to a very high standard.


The care and relationships that the staff form with the residents and family is to be commended. As a family, we are very grateful.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jan S (Daughter of Resident) published on 4 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff/carers always helpful and caring, making dad as comfortable and happy as can be in his condition.


Thank you to all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jacqueline M (Daughter of Resident) published on 22 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The general care of my mother has been exceptional. All the staff seem to care genuinely, however, incidents like clothes, shoes and especially underwear and her hearing aids going missing have made some visits stressful, and some useless.
The room is lovely that she sleeps in and her hair and nails
are always immaculate. She has always been a smart attractive woman and this carries on at 91.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jean S (Sister of Resident) published on 20 September 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

From what I can see of the home when I visit my sister, it seems to be well run. I think sometimes, it would better to see their regular GP rather than the home's GP as they know the patients better. My sister seems to be well cared for and we have no serious complaints. The layout of the lounge could
be better planned out and those with mobility issues may sometimes struggle.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D F (Son of Resident) published on 29 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am quite happy with King William as a care home for my mother. Good food, clean bedroom, friendly staff and good care. If anything I would like to see more use made of the good outside garden when the weather is suitable, a nice conservatory would be good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C G (Daughter of Resident) published on 18 August 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Through my personal experience with King William of Ripley, I would not hesitate to recommend the care home highly enough. The staff were totally professional in all manners from the care staff to the manager and domestics. They all went above and beyond the call of duty. I was always greeted with a
smile and a welcoming attitude. They supported me right to the end. I could not have wished for better care for my mother. Please don't hesitate to use their services.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian J (Son of Resident) published on 10 July 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Caring management and staff. Clean well run home. Residents seem very happy. Staff are very friendly always willing to help residents. Good selection of meals.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Claire K (Granddaughter of Resident) published on 20 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Grandad is very happy at King William. He is always clean and tidy and is always joining in with activities. Staff are always friendly and polite and are always happy to help.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Maureen C (Daughter of Resident) published on 8 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the home for 6 months and has really settled in well.
All the staff are really caring and provide excellent one to one support for mum. Mum really feels at home and now looks at the staff as part of her extended family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G P (Son of Resident) published on 6 June 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at the Kind William do their job very professionally and cut no corners.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Roy H (Son of Resident) published on 23 May 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We have no problems. Staff are very friendly, the meals are excellent and management is brill.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy B (Granddaughter of Resident) published on 26 April 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

After a number of different care homes which we reviewed, we visited the King William. We were bowled over by the warmth and care we received on a spot visit. My grandmother has lived there since October 2016. She looks so well cared for, the entertainment which is daily gets everyone involved, not
to mention the hairdresser who comes on site to the house salon. I popped in the other day for a chat and catch up, was offered a cuppa and biscuits whilst my nan had her nails done. We chatted about the upcoming social event at an Easter fair and was shown pictures of my nan doing crafts the previous week. The staff are caring thoughtful and the manager is always around for advice along with her key worker.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marianne H (Friend of Resident) published on 15 March 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My friend is full of praise for the care she receives, the standard of food and the caring attitude of the staff. I have found everyone very friendly and welcoming on my weekly visits to my friend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.713)

Overview of Review Score

The Review Score of 9.7 (9.713) out of 10 for King William Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 10 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.713 for King William Residential Home is calculated as follows: ( (86 Excellents x 5) + (25 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 115 Ratings = 4.713

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for King William Residential Home is based on 10 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6, which has been reached with 10 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Aug 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

2021 National Care Awards

Recipient: Ashmere Derbyshire Ltd

Date: Sunday 06 Jun 2021 More details

2020 National Care Awards

Recipient: Ashmere Derbyshire Ltd

Date: Wednesday 15 Jan 2020 More details

2017 British Care Awards Regional Winner East Midlands

Recipient: Ashmere Derbyshire Ltd

Date: Friday 17 Nov 2017 More details

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (6)

Rachel

Rachel Lacey

Job Title: Registered Manager

Joined: 2024

My top priority ensure that Codnor Park delivers exceptional care to every resident. I especially love providing support to elderly individuals living with dementia.


No image found

Rachel Lacey

Job Title: Registered Manager

Joined: 2024

My top priority ensure that Codnor Park delivers exceptional care to every resident. I especially love providing support to elderly individuals living with dementia.


No image found

Rachel Lacey

Job Title: Registered Manager

Joined: 2024

My top priority ensure that Codnor Park delivers exceptional care to every resident. I especially love providing support to elderly individuals living with dementia.


No image found

Rachel Lacey

Job Title: Registered Manager

Joined: 2024

My top priority ensure that Codnor Park delivers exceptional care to every resident. I especially love providing support to elderly individuals living with dementia.


No image found

Rachel Lacey

Job Title: Registered Manager

Joined: 2024

My top priority ensure that Codnor Park delivers exceptional care to every resident. I especially love providing support to elderly individuals living with dementia.


No image found

Rachel Lacey

Job Title: Registered Manager

Joined: 2024

My top priority ensure that Codnor Park delivers exceptional care to every resident. I especially love providing support to elderly individuals living with dementia.