Longmoor Lodge Care Home

114 Longmoor Lane, Sandiacre, Nottingham NG10 5JP
Submit a Review
9.5 26 Reviews
  • Longmoor Lodge Care Home, Nottingham
Longmoor Lodge Care Home is a purpose-built care home that is ideal for residential and dementia care, allowing residents to pursue a satisfying and independent lifestyle while having access to talented professionals.

Carers offer residents and their families the support they need during what many find some of the most trying times of their lives. Families are truly grateful for the personal support they receive, when faced with one of life's very difficult decisions and the team pride themselves on continuing that support to residents and their families from the moment they contact the home throughout the whole of their stay and beyond.

The approach to care is simple - look after the person and not the ailment/condition alone - Carers want to get to know their residents and their families, thus enabling them to look after the whole person and not just to concentrate on the task in hand. Staff get to know their clients, who they are, who they were and how they have come to be at the home. Carers get to know their families too and like to understand the dynamics within the family setting and how best they can support these as they build a relationship of trust. They understand that choosing a care home is not just about excellent amenities, but about a true and real understanding of relationships being nurtured, trust being built and a life being lived. Professionals believe in true, real and honest care and keep this at the heart of their approach.

The home welcomes long stay residents but also those wanting a shorter stay, perhaps for rehabilitation or convalescence or to build confidence after a fall. Has also offered respite care and support to those suffering from nervous conditions following a break in at their home.

Hill Care have are well respected in the North of England for a homely range of care accommodations that incorporate the latest sector technology and recognised good practice.

Show Longmoor Lodge Care Home on the Map

Care Provided by Longmoor Lodge Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 46 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy
  • Separate Specialist Dementia Care Unit

Good to Know

  • Person in charge
  • Michelle King (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (40)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2012
    • Number of floors: 2

Funding & Fees Guide for Longmoor Lodge Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,198
    • Self-Funded Residential Dementia Care from £1,198
    • RESPITE Self-Funded Residential Care from £1,198
    • RESPITE Self-Funded Residential Dementia Care from £1,198
  • (these prices are only a guideline, please contact Longmoor Lodge Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Longmoor Lodge Care Home Reviews (26)

Total of 26, showing 1-20
9.5

Longmoor Lodge Care Home has a Review Score of 9.5 (9.539) out of 10, based on 11 reviews in the last 2 years. Over all time Longmoor Lodge Care Home has 26 reviews.

Overall Experience

  • 14
  • 10
  • 2
  • 0
  • 0

Date Published

26
2
4
10
16

Review from Sarah R (Daughter of Resident) published on 9 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been a resident at Longmoor Lodge Care Home for over 2 years. We are very happy with the service he has. Everyone is very friendly and welcoming. The manager is very friendly and approachable. Longmoor feels like home to me and my family which is a good vibe for my dad. I feel that when I
walk away and go home I know my dad is very well looked after.

Reply from Michelle King, Manager at Longmoor Lodge Care Home

Thank you for your lovely comments, these will be shared with the care team. We have just recruited a new activity coordinator and we hope that your dad will be able to enjoy the new activity program.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Daniele V (Daughter of Resident) published on 21 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been living at Longmoor Lodge for the past few years. He is well cared for and his daily care needs are well met. He is not a "joiner" and prefers to be left alone to read and watch TV. He finds the staff very friendly and polite and some of the staff take an interest in his life and achievements
and will have a chat with him which he enjoys. The manager has been very helpful in keeping my dad in touch with his family who live in another country and she is always on hand to answer my emails and queries.

Reply from Michelle King, Manager at Longmoor Lodge Care Home

Thank you for taking the time to leave such a lovely review in relation to the care of your dad at Longmoor Lodge. I will share your positive comments with the care team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Tracy G (Daughter of Resident) published on 9 September 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad has been going to Longmoor Lodge for 2 and a half years for respite and now has been a permanent resident for 5 months. As most people who go into a residential home want to go home as they are away from their home and family. My dad said if he can't be at home there is nowhere else he would
rather be. The food is lovely and freshly made, the place is clean and lovely decorated and the staff, well what can I say, they are amazing! So caring and friendly and that's not only to my dad but to us all as a family. We take our dog and all the residents and staff love her!
This was a very hard decision for my mum and the rest of the family but we are very happy that he is being well cared for and safe.

Reply from Michelle King, Manager at Longmoor Lodge Care Home

Thank you for taking the time to leave such a lovely review in relation to the care of your dad at Longmoor Lodge and that he would not wish to be anywhere else if he is unable to go home. Your dog brightens up the day for all staff and other residents. I will ensure your positive comments are shared with the care team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from D H (Daughter of Resident) published on 6 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are amazing. The home could do with being decorated with some bright colour and the bedrooms need some care as they are a bit dull. When the lady who does the entertainment is in she is brilliant but when she is off they don't do anything other than sit around going to sleep. I think something
needs to happen when she is off.

Reply from Michelle King, Manager at Longmoor Lodge Care Home

Thank you for taking the time to review Longmoor Lodge. I will ensure that your positive comments are fed back to the staff team in the home, who I would agree are amazing. Thank you for the feedback on the decoration and activity. I am pleased to inform you that our maintenance team are starting a program of redecoration and I hope you will soon notice and be pleased with the improvements. In regard to activity, you may have noticed that we have now set up an activity area in the home with resources that can be easily accessed at all times. We are also allocating a carer daily to be responsible for activity both to support the activity coordinator when she is in the home and to promote activity when she is not.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from M H (Brother of Resident) published on 8 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience has been very nice visiting my sister considering the problem she has, the carers are all very nice and caring towards the residents.

Reply from Michelle King, Manager at Longmoor Lodge Care Home

Thank you for taking the time to leave such a lovely review in relation to the care of your sister at Longmoor Lodge. We are pleased to hear that your visits to the home have been a positive experience. Your positive comments will be shared with the care team


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from L S (Daughter of Resident) published on 30 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the staff extremely caring and supportive. My mother often complimented various members of staff for their help and kindness.
Whilst some of the facilities required updating or replacing e.g. washbasin taps and carpets, the facilities provided were more than adequate.
The care given to my
mum by both the day and night staff during her final days was faultless.
The overall care provided to my mum was very good.

Reply from Michelle King, Manager at Longmoor Lodge Care Home

Thank you for taking the time to leave such a lovely review in relation to the care of your mum at Longmoor Lodge. We are pleased to hear that your visits to the home have been a positive experience. Your positive comments will be shared with the care team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from B Y (Partner of Resident) published on 20 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff is always pleasant and informative with the condition of the resident on every visit. The care of the residents was always foremost with all the staff.

Reply from Michelle King, Manager at Longmoor Lodge Care Home

Thank you for taking the time to leave such a lovely review in relation to the care of your partner at Longmoor Lodge. We are pleased to hear that your visits to the home have been a positive experience for you. We will make sure your positive comments are passed on to the staff in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P B (Daughter of Resident) published on 1 November 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum entered Longmoor Lodge feeling angry and abandoned. The dedicated staff loved her, fed her, they spoke in a very gentle way and encouraged conversation and making new memories. Longmoor Lodge became her "happy place" and gave her back the big family she once had. Thank you to the manager and your
wonderful staff, you gave her dignity, and self-worth and made every day worth living for. Thank you for the warm and friendly interaction with the family and the big hugs when the tears flowed. We are truly grateful.

Reply from Michelle King, Manager at Longmoor Lodge Care Home

Thank you for taking the time to leave such a lovely review in relation to the care of your mum at Longmoor Lodge. We are very pleased to hear that your visits to the home was a happy and positive experience for you. Your positive comments will be shared with the care team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn T (Daughter of Resident) published on 26 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Longmoor Lodge Care Home in December 2019 after a short stay in hospital. From the onset, she was made to feel welcome, just like one big family. Apart from Covid, we have been able to visit at any time with no appointment needed. All staff have the caring ability that is needed
in this profession, not just to residents but their families. My mother was prone to falls and had Covid twice, I was informed at all times of any medical care needed. Unfortunately, after another short stay in hospital, she went back to the Lodge for palliative care. The staff were exceptionally caring to her and myself and I was welcome to stay as long and as often as I needed to. All the care she received was documented and available for me to read. I can not praise this care home high enough. They are always pleasant and attentive to all residents and try to make them feel relaxed and settled.

Reply from Michelle King, Manager at Longmoor Lodge Care Home

Thank you for taking the time to leave such a lovely review in relation to the care of your mum at Longmoor Lodge. We are pleased to hear that your visits to the home are a happy, positive experience for you. We will make sure your positive comments are passed on to the staff in the home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A R (Son of Resident) published on 23 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was referred to Longmoor Lodge Care Home in an assessment bed after being discharged from Hospital. He spent nearly 10 weeks at Longmoor Lodge and the staff welcomed him from day one.
Every member of staff went out of their way to look after him during his stay and to keep me informed and
welcome me on my frequent visits.
He had his 100th Birthday during his stay and the staff made that a very special day for him with an afternoon tea for all residents, a lovely birthday cake, banners and presents from the Lodge and residents. This was especially touching, as he hadn't been a resident for long at that point.
We were very satisfied with the level of care Dad received. Thank you.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Mary T (Daughter of Resident) published on 20 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother became a resident at Longmoor Lodge in January 2022 following a short spell in hospital and has settled in and become quite content there after some initial doubt. The staff have all been very supportive and a great comfort to me and my mum after what has been a very unsettling time. I was
especially pleased at how quickly they all came to know Mum and also me every time I called or visited. It was really nice to always get to speak to someone when necessary and also that they knew how Mum was without having to go and consult with someone else. The staff are always very caring and attentive to Mum and this gives us great peace of mind knowing Mum is being cared for.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from C B (Daughter of Resident) published on 27 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The most amazing place... I can sleep at night knowing my dad is safe and cared for. He isn't just a number... A bloke in room whatever. He's a person to the staff... A person who is loved and deeply cared for. Its his extended family. The staff work so hard but they never fail to drop in and talk to
him... Anticipate his needs... Go the extra mile to accommodate him. Its our second home and we are truly grateful for the care he receives as well as the care and support we receive too. Its a lovely cheerful place... I'm very happy.

Reply from Louise Spooner, Regional Manager at Longmoor Lodge Care Home

Thank you for taking the time to leave such a lovely review in relation to the Care of your dad at Longmoor Lodge. We are pleased to hear that your visits to the home are a happy positive experience for you. We will make sure your positive comments are passed on to the staff in the Home.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J F (Daughter of Resident) published on 17 November 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Not only did they look after mom in her last few weeks retaining her dignity, but they also looked after me and my sister too. The staff really care about the residents and that made a huge difference to us knowing she was being cared for when we were not there. They all work so hard every shift.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A W (Niece of Resident) published on 26 January 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very pleased with how the resident I was visiting was feeling and what was said regarding care and making the resident feel comfortable and doesn't want to be anywhere else! The family feel relieved to know this, as have concerns of resident coping on their own ability, and are overall really pleased
with the care bring received and a weight off their shoulders.

Reply from Jennifer Sheehy, Manager at Longmoor Lodge Care Home

Thank you for your kind review. We are pleased to hear your family member is feeling settled and happy. That is what makes our job so special.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Liz W (Resident) published on 9 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly and professional care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Simon H (Son of Resident) published on 8 February 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic first class service. Cannot thank the staff enough. My father loved it there and the attention he received. Would imagine he'll be greatly missed. Very welcoming all the time. Greeted with a lovely smile and treated the same. Cannot recommend this care home enough. Thank you so very much.
Love to you all.

Reply from Barbara Parkinson, Home Manager at Longmoor Lodge Care Home

Thank you so much for your lovely review, it has touched our hearts. We will share it with our staff team as we know they will be just as deeply moved. Take care and keep safe.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Elaine G (Daughter of Resident) published on 12 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has spent a short time in Longmoor Lodge whilst her bathroom was converted to a wet room/walk-in shower. She had never been in a care home before so she was very nervous. She is 91 years of age with early memory loss and doubly incontinent. She uses a zimmer frame to get around. The staff
were very friendly and made her feel welcome, trying to make her integrate with some of the other residents, of which she did. She had a lovely bedroom with ensuite toilet/basin. The rooms, dining/lounge leisure room and bedrooms were clean and little odours throughout. A good home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lesley W (Niece of Resident) published on 12 June 2018
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My uncle was well cared for by excellent care staff. With good food and a welcoming feeling of home to home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from A T (Son of Resident) published on 13 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

There general standard of cleanliness is good. I find the carers very good. They look after the residents with care and respect.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Linda J (Daughter of Resident) published on 26 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The review for my mother was very informative regarding her care and needs. The staff are polite, friendly and very good in their positions.
They act promptly with any concerns and keep us very well updated.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.5 (9.539)

Overview of Review Score

The Review Score of 9.5 (9.539) out of 10 for Longmoor Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 11 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 11 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.539 for Longmoor Lodge Care Home is calculated as follows: ( (78 Excellents x 5) + (41 Goods x 4) + (9 Satisfactorys x 3) ) ÷ 128 Ratings = 4.539

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Longmoor Lodge Care Home is based on 11 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2, which has been reached with 11 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Jan 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (1)

No image found

Michelle King

Job Title: Home Manager

Joined: 2023

I have 9 years’ experience as a registered manager, in dementia care, and learning disabilities. Before this a care home administrator and an ICT administrator.


- NVQ Level 5 leadership health and social care
- HNC level 5 Software engineering


I aim to provide the best quality of care to our residents and to make a difference in their emotional well-being.


Hobbies: sewing, baking and a good movie.


Frequently Asked Questions about Longmoor Lodge Care Home

What types of Care is Longmoor Lodge Care Home registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Longmoor Lodge Care Home provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Separate Specialist Dementia Care Unit, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Longmoor Lodge Care Home have?

There are 40 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Longmoor Lodge Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Longmoor Lodge Care Home to the centre of Nottingham?

6.2 mile(s) as the crow flies, distance by road may be significantly further.