Normanton Lodge

75 Mansfield Road, South Normanton, Alfreton DE55 2EF
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27 Reviews
  • Normanton Lodge, Alfreton
Situated on the outskirts of Mansfield, Normanton Lodge has been providing high quality care since 1971. A fine period building, the original home has been modified and extended sympathetically so that it can now offer accommodation for up to 43 residents. The home aims to provide a caring and comfortable environment, whilst recognising that everyone is an individual with their own needs, wishes and interests. Getting to the home is easy as it has excellent access to both the M1 and the A38 and is only a few hundred yards from all the amenities offered by the East Midlands Designer Outlet shopping centre and food court.

Normanton Lodge has a dedicated staff team. They are committed to making everyone’s time at the home as happy as possible, and the residents’ wellbeing is their top priority. All the care staff have considerable experience in providing excellent care, no matter what the level of need, and they always complement a professional attitude with warmth and compassion so that people are looked after with dignity and respect.

Part of recognising everyone as an individual is working out exactly what care is right for them. The staff take time to talk to residents, and their families, in order to create a personalised care plan that reflects not only their needs but also their personality and lifestyle. Staff regularly review these plans to ensure that all the residents are receiving the care that they need, want and deserve.

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Care Provided by Normanton Lodge

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 67 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Emma Lee (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (7)
  • Care Home Design/Build
    • Last Refurbishment: 2016

Funding & Fees Guide for Normanton Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Normanton Lodge Reviews (27)

Total of 27, showing 1-20

Over all time Normanton Lodge has 27 reviews.

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  • 21
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Review from Michael K (Wife of Resident) published on 13 July 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are fantastic. Always there when you need them. Nothing is too much trouble, the home is always clean and tidy as meals always good. Have recommended this home to friends and they have family now living there. Great place.

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Review from S B (Son of Resident) published on 16 July 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff are friendly and helpful while booking my weekly visit to see my mum, obviously, access to the building is restricted due to Covid, so we use the visitor room and outside space.

Reply from MARTIN FOX-SMITH, Regional Manager at Normanton Lodge

Thank you for your kind review; our team are so pleased your visit went well.
Many thanks.


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Review from J M (Daughter of Resident) published on 3 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I find all the staff willing to help no matter what you ask. They care for my mum very well. Would recommend to anyone, very homely.

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Review from Gordon W (Brother of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A good visit. We were made extremely welcome and the Covid test was very easy and efficient. Pleasant and very helpful staff also made the visit as good as possible.

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Review from Lloyd S (Son of Resident) published on 1 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother and her family have nothing but praise for staff and accommodation at Normanton Lodge. The support provided and environment has had a positive effect on my mother and the family feel more relaxed now about her situation. May we send a heartfelt thanks to all involved in her care.

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Review from Diane G (Daughter-in-law of Resident) published on 10 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

This care home is very friendly, clean and welcoming. Our parents are very settled here. The staff are all helpful and friendly. We would recommend the home very highly.

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Review from J K (Daughter-in-law of Resident) published on 10 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent handling of the current crisis.
Always helpful, nothing too much trouble.

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Review from M C (Sister of Resident) published on 7 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very clean. Staff very helpful. Finding my sister well looked after.

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Review from N G (Son of Resident) published on 7 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad is very content and well cared for, which gives the family great peace of mind.

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Review from J G (Relative of Resident) published on 7 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A lovely, clean, family feel care home. All staff are friendly and professional and always keep us up to date with any relevant information. The food is of a high standard. Overall, our family member couldn't be happier.

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Review from J B (Daughter of Resident) published on 7 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in here for over two years. The staff are all very friendly and caring, putting on a lot of varied activities for the residents. The rooms and home as a whole have a high standard of cleanliness. I would recommend this care home.

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Review from A H (Son of Resident) published on 7 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very friendly atmosphere.

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Review from K R (Son of Resident) published on 7 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so pleased with the care being given to my mum following a bad experience in a previous home. The care and professionalism given by all the staff are, in my opinion, second to none. She has many demands, but the staff deal with these with total care and professionalism. We would not want her to
be anywhere else. Always give us a "cuppa".

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Review from D K (Son of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

A very good home for my mum who is extremely well looked after and cared for. The environment and staff are so friendly and it's like a home away from home.

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Review from J M (Grandson of Resident) published on 6 August 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really friendly staff who genuinely care for the residents. Exceptional standards in all areas particularly during the pandemic where all have been kept safe.

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Review from G T (Son of Resident) published on 25 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Normanton Lodge is a very nice, homely and friendly place.
All the staff are good and helpful.
Very relaxed to be there.

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Review from Ian H (Son of Resident) published on 14 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum's only been here a few weeks, but the help she's received is first class. Couldn't fault it staff are all first class.

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Review from Betty C (Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I love it here, they do my shopping and let me sing.

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Review from A L (Resident) published on 5 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are nice, been living her a long time.

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Review from Sheila F (Friend of Resident) published on 29 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely 102nd birthday party didn't expect anything like it was. Enjoyed by family and friends - Thank you.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jul 2024

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Normanton Lodge

What types of Care is Normanton Lodge registered for?

Older Person Care, Dementia, Respite Care, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Normanton Lodge provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Normanton Lodge have?

There are 53 Single Rooms and 7 Couples/Companion Rooms.

What are the Facilities & Services at Normanton Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Normanton Lodge to the centre of Alfreton?

3.1 mile(s) as the crow flies, distance by road may be significantly further.