Normanton Lodge

75 Mansfield Road, South Normanton, Alfreton DE55 2EF
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27 Reviews
  • Normanton Lodge, Alfreton
Situated on the outskirts of Mansfield, Normanton Lodge has been providing high quality care since 1971. A fine period building, the original home has been modified and extended sympathetically so that it can now offer accommodation for up to 43 residents. The home aims to provide a caring and comfortable environment, whilst recognising that everyone is an individual with their own needs, wishes and interests. Getting to the home is easy as it has excellent access to both the M1 and the A38 and is only a few hundred yards from all the amenities offered by the East Midlands Designer Outlet shopping centre and food court.

Normanton Lodge has a dedicated staff team. They are committed to making everyone’s time at the home as happy as possible, and the residents’ wellbeing is their top priority. All the care staff have considerable experience in providing excellent care, no matter what the level of need, and they always complement a professional attitude with warmth and compassion so that people are looked after with dignity and respect.

Part of recognising everyone as an individual is working out exactly what care is right for them. The staff take time to talk to residents, and their families, in order to create a personalised care plan that reflects not only their needs but also their personality and lifestyle. Staff regularly review these plans to ensure that all the residents are receiving the care that they need, want and deserve.

Care Provided by Normanton Lodge

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 67 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Emma Lee (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (53)
    • Couples/Companion Rooms (7)
  • Care Home Design/Build
    • Last Refurbishment: 2016

Funding & Fees Guide for Normanton Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding

Facilities

  • Close to Local shops
  • Gardens
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Normanton Lodge Reviews (27)

Total of 27, showing 21-27

Over all time Normanton Lodge has 27 reviews.

Overall Experience

  • 21
  • 6
  • 0
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  • 0

Date Published

27
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27
Overall Experience  Overall Experience 5.0 out of 5

My father has been residing at your care home since 6/3/18. From the first day, I have seen nothing but kindness, great care and commitment from all the staff, both managers, carers and domestics. The home is beautifully clean, as are the residents. My father's room is just the same each time I have
been in. I am very, very impressed with this establishment. You are all superstars. Thank you for making this extremely life-changing move for both my dad and myself as stress-free as possible.

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Overall Experience  Overall Experience 5.0 out of 5

I am writing this as the wife of a resident and I would willingly recommend this care home. All the staff and everything about it.

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Overall Experience  Overall Experience 5.0 out of 5

Find the staff very helpful. Most people are very friendly. I enjoy most of all the company with other residents. We have a sing son with the staff and a laugh.

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Overall Experience  Overall Experience 4.0 out of 5

In one word - excellent.

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Overall Experience  Overall Experience 4.0 out of 5

My mother said today "It's nice here isn't it?" All staff seem to know individual residents and what they need. I don't usually visit at meal times to see food but kitchen staff always give me anything I ask for if I go to door. Sometimes there are not enough staff- if there are only three on shift
and two are taking resident to loo/bed etc. The remaining one cannot be everywhere to make sure the more confused residents are OK. Staff I have seen mostly work as a team and if they are doing paperwork will jump up and say "I'll do that".

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Overall Experience  Overall Experience 5.0 out of 5

A well organised home with very caring staff who respect the resident's needs. An older property whose main rooms have been recently refurbished giving a light and modern feel. I feel very confident that my mother who suffers from dementia is well looked after and safe at Normanton Lodge. There
are regular entertainment activities provided plus hairdresser, chiropodist and doctor/nurse visits.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident in Normanton Lodge for seventeen months. She is really happy and this is because of the amazing staff, who genuinely care for the residents. The standard of care is excellent and nothing is too much trouble. I visit at least three times a week and have always been welcomed
and am still overwhelmed by the friendliness and hard work of the staff. The activities and entertainment for the residents is also brilliant, from singers, bingo and exercises to music to hand massages. Cleanliness and food standards are also extremely high. I would highly recommend everything about the home.

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Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 18 Jul 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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