Overseal Residential Home

Woodville Road, Overseal, Swadlincote DE12 6LU
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9.9 40 Reviews
  • Overseal Residential Home, Swadlincote
Overseal Residential Care Home provides residential care for up to 30 residents.

CQC Rating GOOD (August 2016).

At Overseal residential care home, they do everything in their power to support their residents and ensure they maintain the quality of life they are used to. They pride themselves in delivering the finest, tailored residential services to all individuals who choose to live at the home.

The care home is focused on providing the very best support for residents living with dementia and all carers complete dementia care training to offer specialist support. Their priority is to see residents as an individual and to treat them with respect, so they maintain their dignity. The care home comes with a personalised care plan for each resident, and the team prioritise getting to know each person and their families so they can offer the best support.

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Care Provided by Overseal Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Cancer Care
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Hearing Impairment
  • Multiple Sclerosis
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Ahavah Healthcare Ltd
  • Person in charge
  • Kerry Eyley (Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (20)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (19)
    • Couples/Companion Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2018

Funding & Fees Guide for Overseal Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,200
    • Self-Funded Residential Dementia Care £1,150 – £1,200
    • RESPITE Self-Funded Residential Care £1,150 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,250 – £1,300
  • (these prices are only a guideline, please contact Overseal Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Overseal care home welcomes visitors at all times and has no set visiting time and the dedicated team are always available to greet visitors with a smile


  • Parking

  • Overseal care home offers on site parking


Overseal Residential Home Reviews (40)

Total of 40, showing 21-40
9.9

Overseal Residential Home has a Review Score of 9.9 (9.851) out of 10, based on 15 reviews in the last 2 years. Over all time Overseal Residential Home has 40 reviews.

Overall Experience

  • 32
  • 8
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Review from Andrew E (Son of Resident) published on 5 July 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father has been there since January 21 and the care he has received as been exceptional and caring above and beyond. Sadly he passed away this week and the staff have been dignified and professional and I pass my thanks to them all for such an amazing and wonderful place. The manager is a wonderful
person and took all the time needed to help us out

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Review from Richard E (Son of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The manager and her team have looked after my father since December 2020. I can't fault their care, friendship, support and commitment to making my father's time there as enjoyable and comfortable as can be. I had visited a number of times post lockdown and was always met with a professional and competent
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Review from Helen Z (Daughter of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum is being cared for at Overseal Care Home. She has dementia. I am so grateful to them for the care they give my mum. The staff are friendly and supportive and are always available to chat to. I live in London so my mum is far away from me but I feel like she is being cared for by lovely caring
people and she is so happy there. She is definitely at home at Overseal and is comfortable surrounded by professional carers who treat her like she is their own family. I would specifically like to thank her carers who have an amazing bond with mum. Thank you so much Overseal for making my mum's final years happy ones.

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Review from Karen C (Daughter of Resident) published on 29 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum is a resident at Overseal Care Home. I live in South Africa so it's important to me and my sister that mum is in a place she is happy. The home, the staff, the carers are the most amazing people. I never have to worry about being so far away that mum is ok. Mum is so happy since she has been
there. The staff treat her like she is their own mother. Thank you everyone at Overseal for the care and love you show Mum. Truly an amazing care home.

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Review from Karen M (Daughter of Resident) published on 20 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Dad was resident for nine months until he sadly passed away in January 2020.
I cannot fault the care and support he was given by all members of the team from day one. His needs were closely monitored and all requirements for his health and wellbeing acted upon as necessary. There is a lovely feeling
and atmosphere about the home which is noticeable as soon as you become a visitor and part of the wider Overseal family. Any questions or concerns are immediately addressed. The staff always make time to be available for you and nothing is too much trouble. The care, respect and dignity Dad was given as he neared the end of life was second to none as was the comfort and support given to us at a very difficult time. As a family, we will always have the utmost gratitude for everything that was done for Dad during his time there and I have no hesitation whatsoever in recommending this home to others.

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Review from Deb F (Granddaughter of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I would like to give thanks and praise to all the staff at Overseal Care Home for doing an exceptional job of caring for our beloved Mum, Nana and Gran Gran. They treated us all with the upmost respect from day one and could not have done any more than they did for her or us.
I would definitely recommend
Overseal Care Home to other family and friends as I feel we are blessed to live in a community that has these amazing people looking after them. I wish you all well for the future.

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Review from Denise K (Daughter of Resident) published on 6 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A wonderful place! My lovely Mum was so happy and at home there in the last 2 years of her life! She recently passed away and the staff that work there couldn't do enough for her! Their kindness and care knew no bounds!

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Review from S T (Daughter of Resident) published on 25 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Woodville Residential Care Home is clean, smells nice, homely, has nice food, drinks are provided regularly through the day, as well as snacks. The carers all seem friendly and always willing to help. My mum has been there a year now, and after a few teething problems is now settled nicely. The manager
is always there to help if I have any problems or questions.

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Review from Jenny W (Daughter of Resident) published on 11 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot commend the team enough for the love and care they given to my dear Mother. She had three weeks with the team before I lost her. The team under the wonderful care home manager gave mum and the family the love and support during her short time there. I will always be grateful and won't lose
touch with you all. Much love.

Reply from Kerry Eyley, Manager at Overseal Residential Home

Thank you so much, Jenny, for your commendable comments. We aim to treat every Mum as our Mum and every Dad as our Dad. That is what makes it like a real family. A true Home Away From Home. However, suffice to say it is the residents, the families and the staff that make it all happen. So, as a manager, I am truly obliged to you all. Please keep in touch and do drop in for a cup of tea!


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Review from John W (Brother of Resident) published on 4 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Please commend all staff for the care given to my sister during her short time [3 weeks] before her end of life. The compassion and professional attitude is to be applauded during this difficult family time. Friendships were forged, not only with staff but also with residents who will not be forgotten.

Reply from Kerry Eyley, Manager at Overseal Residential Home

Thank you so much for such commendable words of the Overseal. We miss your sister as every resident to us is like a family of our own. The Home's asset as you say is the hard working staff and management who treat all residents as family - a Home away from Home. Many thanks.


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Review from Suzanne D (Daughter-in-law of Resident) published on 22 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always helpful and pleasant. Mother in Law (service user) says the food is wonderful. Staff always have time for you.

Reply from Prashik Mamtora, Director at Overseal Residential Home

We are deeply obliged with your review and are proud that the staff and service are to your mother-in-law's satisfaction. We are always striving for a Home Away From Home. Many thanks.


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Review from Lisa H (Daughter of Resident) published on 27 March 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Overseal Residential is a brilliant home with a dedicated manager and wonderful caring staff. My Mum has been here for a few years now and is very well looked after, all her needs are met and she is treated with dignity and respect. The care staff are very attentive and they are always looking out for
the residents, most of the time with big smiles on their faces which in turn makes the residents more relaxed and happy. The new manager can not do enough for you, she is very welcoming and easy to talk to. Nothing is too much trouble and she puts you at ease straight away, which is what you need when you are leaving your loved one in the care of someone else.

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Review from Andrew B (Son of Resident) published on 21 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care is genuine and my mother is happy. The food and cleanliness are excellent. Well managed home.

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Review from M E (Son of Resident) published on 9 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff that looked after my dad on respite. My dad said he would love to come again.

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Review from E B (Daughter of Resident) published on 8 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother came to the home for respite. The staff were very welcoming and were very professional.
Overseal was a homely home where staff and resident have a good rapport.

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Review from Colin B (Nephew of Resident) published on 16 January 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Some areas of decor are a little tired but the new owners are on top of this.


More importantly the care the residents receive is excellent. The staff manage to get the right balance between professional and caring.


My uncle went in for a temporary stay and wanted to stay long term. I think that

says everything you need to know.

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Review from Chris P (Nephew of Resident) published on 13 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Overall, the care home carries out its role very well. It is not pretentious. Staff work well with our relative. She is well cared for across all the important areas - personal care, medication, comfort, professional inputs ie nurses when dressings required. Communication with relative and family is
excellent.

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Review from Joyce G (Friend of Resident) published on 6 December 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

What has been seen has been good in attention to the residents' needs and making visitors welcome.

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Review from Paul D (Son of Resident) published on 29 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

"They look after me very well in here" is what my 93-year-old mother regularly says.

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Review from Gerald W (Son-in-law of Resident) published on 15 November 2017
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been in the care home now for nine months. She has settled in well and made some friends.
When there have been any problems they have soon got sorted out by the management. The staff are very friendly and helpful.

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Current Review Score: 9.9 (9.851)

Overview of Review Score

The Review Score of 9.9 (9.851) out of 10 for Overseal Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.851 for Overseal Residential Home is calculated as follows: ( (148 Excellents x 5) + (26 Goods x 4) ) ÷ 174 Ratings = 4.851

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Overseal Residential Home is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 14 Nov 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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Meet the Team (1)

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Kerry Eyley

Job Title: Care Home Manager

Joined: 2014

I have been in care for a number of years and this is a roll that I really enjoy to the point that I can't ever see myself doing anything else as our residents are like my family.


I have my level 3 in health and social care and my level 5 in management


Along with 18 different units of specialist training for the care sector, covering everything from safeguarding to equality diversity and inclusion, Parkinson's and the mental capacity act to name but a few.