Pavilion Care Centre

36 St John's Road, Buxton SK17 6XJ
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9.2 14 Reviews
  • Pavilion Care Centre, Buxton
Pavilion Care Centre is situated in the heart of the Peak District in Buxton and shares its name with the gardens that the four storey house overlooks.

The 29 bedded home has been refurbished and re-decorated to provide a cosy and comfortable environment for residents. It has a combination of single and double rooms many with en-suite bathroom facilities.

The Pavilion also has the latest equipment and facilities to ensure the health and safety of residents with limited mobility.

The home’s activities co-ordinator organises a programme of games and hobbies and residents are regularly visited by entertainers and musicians. It also facilitate outings throughout the year.

In the summer months, one of the most popular destinations is the nearby Pavilion Gardens where residents can relax in amongst the tranquillity of the shrubs, flowers and bushes.

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Care Provided by Pavilion Care Centre

  • Primary Care Categories
  • Dementia
  • Eating Disorders
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alzheimer's
  • Asperger Syndrome
  • Autism/ASD
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Patricia Pearson (Manager)
  • Admission Criteria
    • Pre-Admission Assessment
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (30)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2023
    • Number of floors: 4

Funding & Fees Guide for Pavilion Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £967 – £1,033
    • Self-Funded Residential Dementia Care £967 – £1,033
    • RESPITE Self-Funded Residential Care £967 – £1,033
    • RESPITE Self-Funded Residential Dementia Care £967 – £1,033

  • Fee rates are only an estimate and are subject to care needs of each individual resident, contact and discuss with the Centre Manager for more information.
  • (these prices are only a guideline, please contact Pavilion Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Pavilion have a protected mealtime policy in the home to ensure a dignified and relaxed dining experience and allow visits for those who are receiving palliative care


  • Parking

  • Pavilion have a car park


Pavilion Care Centre Reviews (14)

9.2

Pavilion Care Centre has a Review Score of 9.2 (9.183) out of 10, based on 6 reviews in the last 2 years. Over all time Pavilion Care Centre has 14 reviews.

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Review from L T (Daughter of Resident) published on 10 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been here since July 2024. She was made to feel welcome straight away. She is well cared for, safe and warm. Medical issues are dealt with immediately. She loves the meals and looks so much healthier now.

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Review from L K (Daughter of Resident) published on 24 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with Mum's care at The Pavilion. She is warm and secure and enjoys her time here. Whenever anything medical occurs it is dealt with as soon as possible and I am updated with progress of it. The staff are friendly and are helpful and will help if Mum asks.

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Review from B S (Daughter of Resident) published on 12 February 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been in the Pavilion Care Centre in Buxton since May 2024. The staff have all been supportive in their efforts in looking after her. She is always clean and the food is good. Her dementia is such that she doesn't know where she is or how to get out of a room even. But the staff have been
wonderful. Well done Pavilion Care Centre.

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Review from H B (Daughter of Resident) published on 14 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Obviously I was very nervous about my mum going into a care home but I didn't need to worry. She has had/developed a new quality of life since being there. She loves the residents and the staff like family. She is more awake, reading and interested in all the activities. Her room duplicates her home
with photos, pictures etc. The staff go above and beyond to care. It's a wonderful place and as my mum says she's so happy there.

Reply from Stephanie Brookes-Kent, Recruitetment Manager at Pavilion Care Centre

Thank you so much for your review, we really appreciate the feedback and we will be passing on your comments to the team.


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Review from Alison B (Daughter of Resident) published on 29 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are absolutely excellent, caring, kind and respectful of the dignity of the residents. The management is brilliant at keeping everyone informed and dealing with medical needs as they arise. The residents have regular entertainment sessions, and it is wonderful to see them remembering and becoming
animated and engaged. I have been absolutely thrilled with how well my mum has settled in; it really does feel like a family home, and as a visitor, I always feel welcomed as part of the family.

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Review from Josh J (Son of Resident) published on 18 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother chose this care home for my stepfather, which is why I chose it for her when the time came. The main and lasting experience I have of this care home is the excellent communication I receive from the staff. Thank you all for keeping me as well informed as I would expect and more about my mother's
care. If I had to make any recommendations, it would be to be a little more vigilant about security. Every time I visit I am always made to feel welcome and included.

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Review from G C (Resident) published on 2 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the staff very friendly and helpful, and treated me very well.

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Review from V K (Daughter of Resident) published on 15 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is well cared for and is always clean and dressed nicely. She enjoys her meals and appreciates the fresh fruit provided. I'm really impressed with how quickly any medical conditions are dealt with and how the family are kept informed. The staff are friendly and as a visitor, I always feel
welcome. Mum takes part in the activities and special enlarged bingo cards have been provided as she is unable to see very well which she is very pleased with!

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Review from C J (Daughter of Resident) published on 15 April 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the 18months that my mum has been in the Pavilion I have had no problems. Mum has always received the care she needed, always happy and content. Her appearance clean and tidy. Her room is always clean. All staff are caring and thoughtful. Excellent all round. Thank you.

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Review from J J (Sister of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly, efficient and welcoming staff.
Excellent security.
Personal care tailored to specific needs.
Comfortable and relaxing environment.
Wide choice of food on the menu.
Entertainment and stimulation regularly provided.
Visitors welcome and encouraged.
Information on patients condition
related to next of kin (when necessary).

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Review from Paul M (Son of Resident) published on 28 February 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home always appears clean, tidy and well managed. All the staff are very courteous to my wife and I when we visit. They are respectful and considerate of my father's needs and work in a professional manner. My dad has been at the home now for almost twelve months and he always seems to be happy
and content. On the experience I have witnessed so far, I can strongly recommend the Pavilion Care Centre.

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Review from W S (Son of Resident) published on 19 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother resident for over two years - she is very comfortable and well cared for.

Reply from Juliet Peall, Regional Manager at Pavilion Care Centre

Many thanks for your review. It is lovely to hear your Mother is happy living at Pavilion.


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Review from Graham H (Nephew of Resident) published on 13 September 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is extremely well cared for, he is very happy at The Pavilion Care Home. He has been a resident for five years. He now sees the home and staff there as part of his family. He is loved by all in a very caring and pleasant environment. The home is perfectly situated for outings to the Opera House
and Pavilion Gardens which he enjoys. We are very grateful and would highly recommend.

Reply from Juliet Peall, Regional Manager at Pavilion Care Centre

Thank you for your lovely review, I know the Manager and her team will be pleased to know your uncle is settled and views the staff as his family.


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Review from Geoff W (Son of Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Pavilion Care Centre for nearly four years. In that time, the staff have been excellent in all ways from checking on her needs to just talking to her. The home is always warm and the food is good. If there are any issues with mum, they keep me informed. I could not ask for any
more. Mum is also happy there referring it as "my home".

Reply from Jill Andrew, Regional Manager at Pavilion Care Centre

Dear Geoff, Thank you so much for your review of Pavilion. The manager and her staff will be delighted by your review. We at St Philips are happy that you have entrusted the care of your mum with us and that you are happy with her care.


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Current Review Score: 9.2 (9.183)

Overview of Review Score

The Review Score of 9.2 (9.183) out of 10 for Pavilion Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.583 for Pavilion Care Centre is calculated as follows: ( (48 Excellents x 5) + (18 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 72 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Pavilion Care Centre is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 18 Mar 2023

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Requires improvement

  • Responsive

    Requires improvement

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Patricia

Patricia Pearson

Job Title: Home Manager

Joined: 2023

Trish is a brilliant home manager at Pavilion. She is very experienced and passionate about delivering first-class care to all our residents.


Trish has excellent community links with local health professionals which promotes great health and well-being.


Feel free to get in touch with any questions or queries you may have.


Frequently Asked Questions about Pavilion Care Centre

What types of Care is Pavilion Care Centre registered for?

Older Person Care, Dementia, Respite Care, Eating Disorders, Mental Health Condition, Physical Disability, Sensory Impairment & No Medical Intervention are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Pavilion Care Centre provide?

Palliative Care, Convalescent Care, Independent Living Training, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Pavilion Care Centre have?

There are 30 Single Rooms.

What are the Facilities & Services at Pavilion Care Centre?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Residents Kitchenette, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Pavilion Care Centre to the centre of Buxton?

0.5 mile(s) as the crow flies, distance by road may be significantly further.