Pennine Care Centre

Turnlee Road, Glossop SK13 6JW
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9.5 29 Reviews
  • Pennine Care Centre, Glossop
Nestled amidst the hills in the verdant Peak District town of Glossop, Pennine Care Centre is a residential care home that provides 24-hour person-centred quality care in a warm and welcoming setting for all those living in the home. The home is easily accessible by major road networks from Manchester and Sheffield, making visits convenient for loved ones, while still giving residents the luxury of peace and tranquillity afforded by the picturesque landscape.

Pennine Care Centre has two fully secure accommodation suites, each with lift access, Pennine and Moorland. Moorland is a male-only unit for residents with special requirements; while Pennine is a lively mixed unit which caters to all other needs. The home has undergone modernisation projects since 2020 and now has sixty bedrooms of varying configurations such as large bedrooms, several ensuite rooms and a number of communal areas, keeping residents cosy and happy in an atmosphere that feels just like being at home.

Smiles, tears and laughter are a huge feature of the home, and the team always endeavour to share experiences and comfort residents and their families in every situation. The well-qualified and dedicated care team is always on hand, providing personalised care to every need a resident has. They are attentive and happy to spend time with residents and their families to ensure that they learn as much as possible about each person’s life story and what makes them content at home.

Residents are encouraged to lead a lifestyle of their choosing and are treated with respect and dignity. Care planning, nutrition planning and room decor is tailored to the individual preferences of residents. All meals are freshly cooked in the kitchen, and they offer a wide range at every mealtime to satisfy everyone’s tastes and dietary requirements.

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Care Provided by Pennine Care Centre

  • Primary Care Categories
  • Dementia
  • Detention Under Mental Health Act
  • Mental Health Condition
  • No Medical Intervention
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Substance Misuse
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 64 Service Users
  • Privately Owned
  • Dementia Care Types
  • What are the different dementia care types?
  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia
  • This is a home that cares for residents with different stages of dementia. They have a separate unit for residents with verbally or physically aggressive behaviours.
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Independent Living Training
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • NYMS Services Ltd
  • Person in charge
  • Deborah Wilson (Registered Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (60)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2023
    • Number of floors: 1

Funding & Fees Guide for Pennine Care Centre

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £722
    • Self-Funded Residential Dementia Care from £722
    • RESPITE Self-Funded Residential Care from £722
    • RESPITE Self-Funded Residential Dementia Care from £722

  • fees for extra services such as chiropody, haircuts, hospital escorts, etc are not included in the weekly rates
  • (these prices are only a guideline, please contact Pennine Care Centre to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Please refer to Tour Availability Info


  • Parking

  • Parking is available on site for all relatives and visiting professionals.


Pennine Care Centre Reviews (29)

Total of 29, showing 21-29
9.5

Pennine Care Centre has a Review Score of 9.5 (9.452) out of 10, based on 14 reviews in the last 2 years. Over all time Pennine Care Centre has 29 reviews.

Overall Experience

  • 18
  • 8
  • 2
  • 0
  • 1

Date Published

29
0
4
14
15

Review from Neville L (Resident) published on 5 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I really enjoy at Pennine Care Centre the staff are very accomplished.

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Review from Roy C (Nephew of Resident) published on 4 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My uncle is well cared for and the care home has his best interests and well-being at the forefront of his care.

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Review from Julie M (Daughter of Resident) published on 4 October 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A very positive experience. The staff are amazing and go above and beyond with their care of the residents. Good, varied meals and plenty of it. The meals always have vegetables. The managers are really approachable and keep you well informed.

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Review from Vernon P (Son of Resident) published on 17 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A caring and considerate care home.
Attentive staff and responsible management.
Excellent rooms - they listen to any issues.
Food and drink - good quality/variety.
Responsive to any concerns raised.
Welcoming home.

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Review from Noel H (Daughter-in-law of Resident) published on 4 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care all the staff are giving to my mother-in-law.

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Review from Sarah H (Granddaughter of Resident) published on 4 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very pleased with the level of care given to my nana. Her dignity has been of high priority and I have no concerns. The staff work hard at maintaining a clean, safe, warm and friendly environment. I would definitely recommend it.

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Review from Jane H (Daughter of Resident) published on 4 August 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Very good at looking after my mum. All the staff are very good and happy.

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Review from Karen C (Mother of Resident) published on 3 June 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Staff are very pleasant and caring. Nice to have a joke with the resident instead of being like military. It is nice to see them laugh and smile. But, to be honest, the food isn't very good, very unappetising. The rooms could be cleaner and in need of decoration. The electric socket behind my son's
bed needs attention and I have asked more than once about it.

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Review from Michal C (Husband of Resident) published on 19 April 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I bring my wife here three times a week during the day for day care and she enjoys her short stay (6hr days) at the care centre as she has dementia and may need additional help. Staff are very helpful and caring no problems.

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Current Review Score: 9.5 (9.452)

Overview of Review Score

The Review Score of 9.5 (9.452) out of 10 for Pennine Care Centre is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 14 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.452 for Pennine Care Centre is calculated as follows: ( (109 Excellents x 5) + (39 Goods x 4) + (8 Satisfactorys x 3) + (4 Poors x 2) + (6 Very Poors x 1) ) ÷ 166 Ratings = 4.452

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Pennine Care Centre is based on 13 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 64 registered maximum number of service users is 12.8, which has been reached with 13 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jul 2024

Overall
Requires improvement

  • Caring

    Requires improvement

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

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Awards / Recognitions (0)

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