The Risings

Primrose Lane, Simmondley, Glossop SK13 6LW
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9.5 33 Reviews
  • The Risings, Glossop
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Care Provided by The Risings

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 17 Service Users
  • Privately Owned
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • The Risings Care Company Ltd
  • Person in charge
  • Charlotte Hanson (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (11)
    • Couples/Companion Rooms (3)
    • Single Rooms with ensuite Wet Room (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2022

Funding & Fees Guide for The Risings

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,249
  • (these prices are only a guideline, please contact The Risings to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
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The Risings Reviews (33)

Total of 33, showing 1-20
9.5

The Risings has a Review Score of 9.5 (9.503) out of 10, based on 6 reviews in the last 2 years. Over all time The Risings has 33 reviews.

Overall Experience

  • 31
  • 2
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Date Published

33
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6
27

Review from Sandra H (Wife of Resident) published on 19 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband is receiving daycare 3 days a week, has also been for 2 weeks respite recently. He benefits from the communication of staff all who are professional, caring, friendly, and helpful. The kitchen staff take note of their food preferences and allergies. It is a very structured Care Home but not
regimental as the residents have visitors who bring little treats to share. The management are very helpful and caring always ready to listen and help, nothing too much trouble. I don't have any issues, it is very much a home-from-home ambience.

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Review from John D (Husband of Resident) published on 16 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I find the ownership and staff at The Risings to be efficient, pleasant and above all caring to the residents. My wife has been a resident for 6 months now and after a difficult settling-in period, she has responded well to the kindness and attention from the staff, I am now able to relax in the knowledge
that she is happy at The Risings, and I can now take her out for meals and coffee and visits to relatives, safe in the knowledge that she is happy to be taken back without the anxiousness she showed during her settling in period. Alzheimer's is a trauma for both the patient and their families but I believe the manager, her parents and her team of carers are doing a fine job and I sincerely thank them for the care they show my wife.

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Review from Deborah C (Daughter of Resident) published on 11 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum went to daycare at The Risings. Even though she only went 3/4 times she enjoyed it there. Unfortunately, my mum had a fall in February and was in hospital for some time. I had Mum's name on the waiting list to live there permanently but when Mum came out of hospital there were no rooms, that
were suitable, available. I have spoken to staff recently and can't praise them enough. They are professional, caring, thoughtful, friendly and helpful. The kitchen staff take time to speak to the individual to ask about food preferences. The manager was so helpful, nothing too much trouble. On the whole, it is a home-from-home atmosphere and a huge thank you for making my mum's days there enjoyable.

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Review from Lorraine H (Daughter-in-law of Resident) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law is in a nice clean care home and is well looked after. The staff are brilliant with her I have no issues at all, she is happy in there, would highly recommend the care home to anyone who needs to place their relatives there.

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Review from Michael B (Husband of Resident) published on 13 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

This relates to many months during which my wife has been a regular user where she attends for daycare. She has vascular dementia. Our experience has been truly excellent. I love it when I collect her and hear things like "It has been brilliant. I have had a lovely time". The home does not seem at all
typical of such premises and care is consistently excellent. Altogether our experience has been as good as what we have to live through can be. Thank you.

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Review from J J (Daughter of Resident) published on 13 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are just wonderful-kind, and caring and compassion shines through every single member of staff. The team are knowledgeable and supportive of the individual and the family alike. They go above and beyond every day.

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Review from Denise J (Daughter of Resident) published on 28 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We couldn't be happier with The Risings. My Mum settled in really well from day one and the staff could not be more welcoming and caring. My Mum has dementia and we are more than confident that her needs are being met and the staff are extremely approachable if we have any questions or queries. We are
kept very well informed at all times too. There is always something going on to keep the residents entertained and it's lovely to see Mum so happy.

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Review from Debra W (Daughter of Resident) published on 23 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff and management are caring, well organised, professional people. They are compassionate and will help in every way they can, they listen to anything you have to say and will offer advice that could help. Very clean, friendly home.

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Review from Simon C (Son of Resident) published on 23 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers who look after my mother are polite, responsive and seem to have a good rapport with her. The home is always very clean and runs efficiently. They respond to any inputs from me and they are happy to take on any suggestions which will add to my mother's experience of her stay.

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Review from B B (Son of Resident) published on 23 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Incredibly thoughtful and attentive in caring for my mum. Spotted and acted on a physical illness really quickly recently. Very good communication with the manager and the whole team. Such a wonderful care home with amazing staff.

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Review from Martin B (Husband of Resident) published on 23 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife was diagnosed with Alzheimer's Disease in January and it soon became clear that she would require residential care. My son (a director of a Hospital Trust) and my daughter (a GP with responsibility for care homes in Portsmouth) helped me investigate all homes within a 25-mile radius. We found
only two that we considered to be acceptable with The Risings having the edge. My wife and I first went to The Risings on 4th May when we were given a guided tour of the whole premises by the Manager. We were both impressed by the ambience which resembled a spotless, well-run, happy upmarket hotel. There was a clear distinctive positive energy - going in my wife was terrified, referring to it as "the kennels" but, on leaving, said, "it's a really wonderful place". She began as a day resident on 23rd May, becoming "full-time" on 29th July. The whole family is grateful for the professional, loving care that she is receiving. Thank you to the wonderful team at The Risings.
'

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Review from Helen B (Daughter of Resident) published on 22 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum entered The Risings a few months ago after struggling to manage living on her own. The staff were incredibly helpful and supportive in helping her to adjust to the change. Mum always looks clean and well cared for, and her room and the home, in general, are always immaculate. There are a wide range
of activities, which mum was gently encouraged to participate in. The food looks tasty with suitable portions for the residents, but mum has still managed to put on over a stone. We suspected that she wasn't eating properly before she went in. Friends and family are welcome to visit as long as it doesn't interfere with mealtimes etc. and staff are always happy to discuss any concerns and provide updates. Current Covid-19 guidelines are followed, and the home feels clean and safe. Overall, this is a happy, friendly place which feels like a 'real' home, and I'd be happy to live there myself.

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Review from Ross D (Son of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident at the Risings for 2 years now, and we couldn't be happier with how she has been treated since she first arrived there. It is such a friendly welcoming care home, and the staff are lovely and very approachable. Mum has advanced dementia and gets very confused a lot of the time.
The staff members treat her with such patience and compassion. We feel very privileged to have found her such a warm welcoming place in which to spend her final years, and I along with other members of the family, would not hesitate in recommending the Risings to anyone seeking a place for their elderly relative.

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Review from Nigel D (Son of Resident) published on 18 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at the Risings now for 2 years. She's always been cared for above and beyond. It has given myself and my family total peace of mind as she is being given all the attention and expert care she needs. Nothing is too much trouble for the staff who are all excellent and friendly.

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Review from A J (Daughter of Resident) published on 17 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Risings provide a home-from-home experience for the residents, well balanced with the security features that are necessary when caring for those with memory problems. The place is spotless and the food provided is of an excellent home-cooked standard. I have found communication with all members
of staff very easy and feel I can ask anything I feel to be relevant. My mother is aware that she is in a well-run place and is not reluctant to tell anyone who cares to listen.

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Review from E C (Daughter of Resident) published on 15 November 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

During my mother's time in The Risings, she has been treated extremely well. Her individual needs have been catered for, including different coloured plates due to poor sight, lighter cups, etc. Mum is always clean and well looked after, and she never has dirty clothes on, and if I take her out, the
carers make sure that she looks nice. Mum, although sometimes difficult, is treated with respect and dignity, and whenever I need to chat with the carers or management, there is always complete openness and honesty. I would 100% recommend The Risings.

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Review from Tim H (Son of Resident) published on 5 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

In my 28 years in the fire service, I saw excellent examples of best practice alongside some of the worst. After each inspection it was commonplace for the inspecting team to ask each other "would you want to stay there?" If I'd been on the team inspecting The Risings, that response would have been
a very definite yes. The care I have witnessed given to my mother, since her arrival, has been exceptional, especially as the reason for transferring there was to create a safe haven that was sadly missing from the previous venue. The care and attention to Mum's needs, with individual staff doing way above and beyond what would be regarded as "the call of duty" has been heartwarming and has reduced the stress of such a big life-changing move for an octogenarian. Communications with the team at every level has been clear, proactive and honest. The efforts by all parties I have come into contact with to provide a safe and happy environment for a vulnerable senior citizen has been marvelous.

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Review from Jackie B (Daughter-in-law of Resident) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Can’t speak highly enough of the Risings. Staff have gone out of their way to help our family member settle in and have shown great support and empathy. The residence has a homely feel and communication has been excellent. Food is varied, and great to hear about the daily activities.

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Review from Karen P (Daughter of Resident) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It is an amazing home. The management and staff are all so caring and treat the residents as their own family and with respect. In fact, that’s what they have been to them for the last year - one big happy family. During the pandemic, the staff have done their utmost to interact with the residents’
families in the best way possible and kept them updated regularly with zoom, phone calls, FaceTime or WhatsApp messages etc (depending on which suits each resident the best). I cannot fault them in any way. They put the happiness and welfare of the residents at the forefront of whatever they do. They do their best to encourage independence and personal well-being. It is a small family-run home with good staff retention, some have worked there for well over 20 years. My grandmother was a resident and now my mother. If I need care in later life, The Risings (as it is now) would be the place I’d like to spend my final years. They are a committed, caring team. Thank you.

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Review from Cath E (Daughter of Resident) published on 3 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Deciding your relative should move into a Care Home is an incredibly difficult decision to make. Finding the right one can be tough. Choosing The Risings makes the decision easier. Our Mother, who has dementia, has been cared for by The Risings team for 3 years. Their professionalism, efficiency but
more importantly, their care, is exemplary. They treat the residents as individuals and care for them with respect so as to retain their dignity. The highest compliment I can pay is saying how we, as a family, can relax in the knowledge that our Mother is safe, well and cared for. The Risings is small and cosy but has lots of activities to entertain and stimulate the Residents. The culture of properly caring is integral to the whole team.

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Current Review Score: 9.5 (9.503)

Overview of Review Score

The Review Score of 9.5 (9.503) out of 10 for The Risings is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.903 for The Risings is calculated as follows: ( (65 Excellents x 5) + (7 Goods x 4) ) ÷ 72 Ratings = 4.903

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for The Risings is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 1 May 2019

Overall
Outstanding

  • Caring

    Outstanding

  • Effective

    Outstanding

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Outstanding

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Frequently Asked Questions about The Risings

What types of Care is The Risings registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Risings provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does The Risings have?

There are 11 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at The Risings?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Risings to the centre of Glossop?

0.5 mile(s) as the crow flies, distance by road may be significantly further.