The Risings has a Review Score of 9.5 (9.503) out of 10, based on 6 reviews in the last 2 years. Over all time The Risings has 33 reviews.
Review from Kim C (Daughter of Resident) published on 3 June 2021
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Review from Dave M (Son of Resident) published on 3 June 2021
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Review from Ann R (Daughter of Resident) published on 3 June 2021
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Review from Jean P (Daughter-in-law of Resident) published on 28 September 2018
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Review from A B (Son of Resident) published on 14 February 2018
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Review from Sylvia B (Wife of Resident) published on 14 February 2018
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Review from Fiona D (Friend of Resident) published on 6 February 2018
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Review from Philip W (Son of Resident) published on 30 January 2018
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Review from A J (Daughter of Resident) published on 17 January 2018
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Review from Geoff G (Son of Resident) published on 12 January 2018
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Review from Melissa C (Niece of Resident) published on 10 January 2018
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The home itself is lovely, decorated to the taste of the elderly which I think brings comfort to the residents. The staff have always been extremely polite and friendly with me and are always able to provide the adequate information I require in relation to my relative.
I appreciate care homes come with a cost but for my own peace of mind and knowing my loved one is as well looked after as she is, money is irrelevant and you have to remember this. I always see a variety of activities/entertainment, meals. I now go on holiday without having that awful daunting feeling of guilt and worry.
The care home is extremely clean and the personal touches make all the difference.
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Review from Gill B (Daughter of Resident) published on 4 January 2018
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Review from Alyson D (Daughter of Resident) published on 3 January 2018
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The Review Score of 9.5 (9.503) out of 10 for The Risings is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.903 for The Risings is calculated as follows: ( (65 Excellents x 5) + (7 Goods x 4) ) ÷ 72 Ratings = 4.903
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.6 Points relating to the number of positive Reviews for The Risings is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 17 registered maximum number of service users is 3.4, which has been reached with 6 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 1 May 2019
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