Riverdale Care Home

Sheffield Road, Chesterfield S41 7LL
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9.1 38 Reviews
  • Riverdale Care Home, Chesterfield
Riverdale Care Home in Chesterfield provides residential dementia care, dementia nursing care and short-term respite care.

Rated 'Good' by CQC (January 2018), residents can engage in various activities like church visits, bingo, painting, and swimming, facilitated by their dedicated Activity Co-Ordinator. The in-house catering team, highly praised with a 5-star rating by FSA (January 2024), prepares nutritious meals tailored to the dietary needs of their residents.

The Derbyshire care home is friendly, welcoming and open 24/7 for visitors. From individualised, person-centred care plans to fun events, Riverdale Care Home is the perfect choice for your loved one!

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Care Provided by Riverdale Care Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Nursing Care
  • Dementia Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Person in charge
  • Denise West (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (40)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Riverdale Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Dementia Care from £1,159
    • Self-Funded Nursing Dementia Care from £1,373
  • (these prices are only a guideline, please contact Riverdale Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No restrictions.


  • Parking

  • Free parking.


Riverdale Care Home Reviews (38)

Total of 38, showing 1-20
9.1

Riverdale Care Home has a Review Score of 9.1 (9.136) out of 10, based on 7 reviews in the last 2 years. Over all time Riverdale Care Home has 38 reviews.

Overall Experience

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Review from P G (Wife of Resident) published on 25 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The Unit Manager invited me to Riverdale to review my husband's care plan. I was very pleased with the thoroughness of the review and how well she knew my husband. I was able to cover a small number of concerns I had and the care plan was updated accordingly. I went to see my husband immediately afterward
and saw some of the updates being put into action.
I was pleased to hear about their plans to introduce new activities and I met the new activities leader.
There has been a big improvement in my husband's care over the past 12 months owing to the positive changes the new management has driven forward.

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Review from Debs N (Daughter of Resident) published on 23 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff are amazing and give a good standard of care to all residents. Good recreation and activities are available. Recent improvement in good communication and involvement in care for relatives is fantastic. I can't thank everyone enough for the care of Mum, it puts my mind at ease that she is so
well looked after and her best interests are taken care of when she is now unable to do these things for herself. Many, many thanks.

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Review from Donna D (Granddaughter of Resident) published on 27 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home provides a holistic approach to the care they provide. There is always a friendly atmosphere with plenty of activities to join in with. The staff are lovely and very approachable. There is good communication between the management team and us and any problems or concerns are dealt with quickly
and efficiently. It's always a pleasure to visit my grandma at Riverdale. We would highly recommend every aspect of life there.

Reply from Michelle Rose, Manager at Riverdale Care Home

Thank you for your most welcome review it is lovely to receive such a review.


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Review from Ann W (Wife of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff do their best.

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Review from Dean B (Son of Resident) published on 19 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In my experience, I feel Riverdale Care Home looked after my mum with great care.

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Review from Andy S (Son of Resident) published on 7 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The care my mother receives is excellent. The staff encourage all the residents to participate in the programme of activities. They appreciate the care she requires and treat all the residents with respect.

Reply from Michelle Rose, Manager at Riverdale Care Home

Thank you for taking the time to submit a review, it is a pleasure to support your mum.


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Review from Jaqulyn O (Daughter of Resident) published on 31 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am glad we chose this care home. All the staff are friendly and caring. In the previous care home, there were issues with Mum. Here at Riverdale Care Home, the care is much better.

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Review from Karen S (Daughter of Resident) published on 15 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely caring staff and management are always there to listen and help and I am kept informed of any issues promptly. Mum's individual needs are catered for e.g. washing clothes in her own powder. The residents are entertained on a very regular basis by lovely activity coordinators. Birthdays and special
occasions are celebrated and the residents are all made to feel special and at home. The home has recently been renovated inside making a clean, fresh and modern home for everyone to enjoy. Thank you everyone at Riverdale!

Reply from Angus Matthew, Marketing Manager at Riverdale Care Home

Thank you so much for your support. We will make sure that the relevant people are informed as your comments make a big difference to them.


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Review from J L (Daughter of Resident) published on 10 January 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are caring and very friendly. The food always looks good.

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Review from M S (Son of Resident) published on 6 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home is always clean and everyone is so pleasant and nothing ever seems too much.

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Review from Emma D (Granddaughter of Resident) published on 7 September 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly staff and informative, although some more informative than others. The resident I was visiting has also said they are friendly and care for them well. Overall, pleased with the care home.

Reply from Lynn Elliott, Home Manager at Riverdale Care Home

Dear Emma, thank you for your review. Please feel free to come and see me if you have any concerns or questions regarding your grandparent. Kind Regards, Lynn


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Review from Greville P (Brother of Resident) published on 23 June 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Friendly caring staff who go the extra mile to try to make life as pleasant as possible under what are sometimes very trying circumstances.

Reply from Lynn Elliott, Acting Manager at Riverdale Care Home

Thank you so much for your kind words regarding friendly caring staff going the extra mile, it is very much appreciated. I will pass your message over to the care team.
Kind Regards, Lynn Elliott


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Review from Hazel M (Daughter of Resident) published on 28 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Dad is very happy here and very well cared for. When we visit, he is always happy, clean and tidy. The food is excellent as are all the staff.

Reply from Lynn Elliott, Acting Manager at Riverdale Care Home

It was a pleasure looking after your dad and getting to know him. He will be sadly missed by all the staff and residents at Riverdale.


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Review from Diane C (Daughter of Resident) published on 26 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Going into Riverdale care home in January 2020 was the best thing that could have happened to Dad for his own health and safety. We never want our loved one to have to leave their families, but this decision, hard as it was, was definitely the right one. The staff are very caring and friendly, and they
have the residents best interests at heart. Dad is looking so much better since being in Riverdale, and he is eating really well now. We couldn't ask for better care and wouldn't hesitate to recommend Riverdale care home. Thank you for keeping our loved one safe in a year that has been so horrendous.

Reply from Lynn Elliott, Acting Manager at Riverdale Care Home

Hi Diane, Thank you for your review. Your dad is a very friendly and entertaining, He always joins in with our activities and adds to the atmosphere of the events. It’s a pleasure to have your dad in our home. I will pass your kind comments to all the team. Kind Regards, Lynn Elliot.


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Review from Yvonne H (Wife of Resident) published on 15 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very good with my husband. I feel that he is well looked after. I have no concerns. The home is very accommodating.

Reply from Lynn Elliott, Acting Manager at Riverdale Care Home

Dear Yvonne, it is a pleasure to look after your husband. I will pass your kind comments over to the team. Kind regards, Lynn


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Review from Lynne T (Daughter of Resident) published on 13 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Riverdale since March this year, just before the first lockdown. In all of this time, I haven't been able to visit inside, so can't comment on some of the ratings. It has been a relief to me how well my mum has settled, and it is thanks to the management and staff. When
I speak to her, she always sats how well she is treated, and often tells me how good the food it. Thank you for everything you do. I will be so happy when we can visit properly, hopefully soon.

Reply from Lynn Elliott, Home Manager at Riverdale Care Home

Hi Lynne, thank you for your kind comments and response, it was a pleasure looking after your mum, she always had a laugh and a joke with staff. She always interacted in daily activities, and always enjoyed a sing-along with other residents and staff. Your mum will always be remembered here at Riverdale. Kind regards, Lynn


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Review from James S (Brother of Resident) published on 11 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are all very hard working and treat all the residents with care and kindness. Due to covid, I cannot visits as often as I would like to, but hopefully, this will improve. The home is spacious, clean and a calm place to live in and visit, and I am always made welcome with a cup of tea. I know
I could not have chosen a better care home for my brother.

Reply from Lynn Elliott, Acting Manager at Riverdale Care Home

Thank you James for your kind words in regards to the quality of care received by your brother at Riverdale. We all do really appreciate how hard it is for family members and residents at this time not being able to visit as often as they would like to. Staff at the home will be really pleased with the positive comments from yourself and others during this difficult time. Kind Regards, Lynn.


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Review from Linda J (Daughter of Resident) published on 5 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been a resident in Riverdale for just over a year now as she has Alzheimer's. I was very apprehensive about her going into a care home and wondered how or if she would settle. However, although she has her "ups and downs" she has settled as well as she possibly could and is as comfortable
with the staff as she is her own family. All the staff treat her with kindness and care. They also seem a very stable and supportive team with a good manager who keeps family informed of any concerns. This review has been given during covid 19 and when I last spoke to the manager there were no cases in the home and the staff were pulling together and coping well. I am so thankful to all the staff at Riverdale for their hard work, under what must be very difficult circumstances, and the care they give to my mum and all the residents, with skill, kindness and good humour.

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Review from John J (Son of Resident) published on 14 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It was necessary to move my ageing parents into a care home in May 2019 due to their increasing inability to care for themselves. I visited several care homes in the Chesterfield area including Riverdale. I was impressed with the welcome that I received during my visit, the friendliness of the staff
and the positive and relaxed atmosphere in the care home. One of the main requirements that my parents had was for them to be together and Riverdale was able to provide two single rooms next to each other which was ideal. I have never regretted selecting Riverdale because my parents have been well cared for and well-fed in a safe environment by a friendly but professional team who genuinely care about their residents. Sadly my father passed away in October and the Riverdale team have been extremely supportive to my mother, my brother and myself during this painful period. Thank you for everything that you have done for my parents and continue to do for my mother.

Reply from Beth Owen, Home Manager at Riverdale Care Home

Many thanks for taking the time to leave a review for Riverdale Care Home, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am pleased to hear that you were impressed with your welcome into our home and by the friendliness of our team. We very much enjoyed getting to know father and we would like to once again offer our sincere condolences to you all.
Kind regards, Beth Owen, Home Manager.


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Review from L W (Granddaughter of Resident) published on 14 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Whenever I go and visit my grandma I found the staff very friendly and helpful. The rooms are very clean and have a pleasant smell. Grandmas room is always very clean and tidy. The only complaint I would have is that sometimes clothes and slippers go missing or grandma is wearing wrong clothes.

Reply from Beth Owen, Home Manager at Riverdale Care Home

Many thanks for taking the time to leave a review for Riverdale Care Home, your positive feedback is greatly appreciated and I will most certainly pass your comments on to the team. As a team, we strive to provide the best care possible for our residents and I am very pleased to hear that you find our hardworking staff to be friendly and helpful. If you would like to discuss any concerns you may have in person, my door is always open.
Kind regards Beth Owen, Home Manager.


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Current Review Score: 9.1 (9.136)

Overview of Review Score

The Review Score of 9.1 (9.136) out of 10 for Riverdale Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.561 for Riverdale Care Home is calculated as follows: ( (52 Excellents x 5) + (24 Goods x 4) + (6 Satisfactorys x 3) ) ÷ 82 Ratings = 4.561

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.575 Points relating to the number of positive Reviews for Riverdale Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 7 Positive Reviews ÷ 8 = 0.875

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 29 May 2024

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

Trudy

Trudy Godley

Job Title: Home Manager

Joined: 2023

Hello, my name is Trudy Godley and I am the Home Manager at Riverdale Care Home. I have worked in the care sector since 1989 starting as a care assistant before qualifying as a nurse. I worked as both a nursing manager and a registered manager for several years before joining the Orchard Care Homes team in 2016!


Frequently Asked Questions about Riverdale Care Home

What types of Care is Riverdale Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Riverdale Care Home provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Riverdale Care Home have?

There are 40 Single Rooms.

What are the Facilities & Services at Riverdale Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Riverdale Care Home to the centre of Chesterfield?

0.3 mile(s) as the crow flies, distance by road may be significantly further.