Seale Pastures House

Burton Road, Acresford, Swadlincote DE12 8AP
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9.7 80 Reviews
  • Seale Pastures House, Swadlincote
Seale Pastures House Care Home is situated in south Derbyshire, between Swadlincote and Ashby de la Zouch.

The building itself is quite imposing, unlike the staff, who always extend a warm welcome to visitors – in fact, people often comment on how approachable and friendly they are.

The aim at Seale Pastures House is to make residents feel that they are in a ‘home-from-home’. Staff relate to the residents with care, compassion and genuine friendship, whether it’s having a natter, being a shoulder to cry on or enjoying a bit of good humoured banter.

Residents are encouraged to stay as active as possible, mentally and physically. They have bingo, quizzes, and trips out in their minibus. There are events with a 50s diner theme, where people dress up and listen to 50s music. Various local organisations visit, including a church group, who recently did a make-over of the garden.

Occasionally there are shopping events, when local businesses give less mobile residents a chance to do some shopping. There’s even a hairdressing salon.

Care Provided by Seale Pastures House

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Kirstie Draper (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
Total of 80, showing 1-20
9.7

Seale Pastures House has a Review Score of 9.7 (9.727) out of 10, based on 36 reviews in the last 2 years. Over all time Seale Pastures House has 80 reviews.

Overall Experience

  • 61
  • 17
  • 1
  • 1
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Date Published

80
5
15
36
44
Overall Experience  Overall Experience 5.0 out of 5

Always met with a friendly greeting by staff. My friend always looks well cared for and the staff seem to be very attentive. I have noticed they seem the same to the other residents too. They arranged for my friend and another resident to visit a church carol service and look the trouble to take photos
of her with friends and laminated them for her. They do a good job.

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Overall Experience  Overall Experience 5.0 out of 5

The care from all staff at the home is exceptional. Very friendly and always helpful.
I like the monthly telephone calls requesting if the family are happy with Dad's care and needs. Dad is always smiling and contented. This means a lot to us.
I couldn't score the activities any higher as I haven't
witnessed many take place.

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Overall Experience  Overall Experience 5.0 out of 5

Since arriving in October 2023 Mum has always been treated with care, respect, and kindness. Her needs have been met and requirements adapted as her condition progresses so that she can still maintain her independence as far as possible.
Mum enjoys being at Seale Pastures and it is obvious that she
is well cared for.

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Overall Experience  Overall Experience 5.0 out of 5

My Mum has been residing at Seale Pastures since July 2022 and is very well settled.
The care is second to none and I never worry that she isn't being looked after properly. That peace of mind is priceless.
In the lead-up to Christmas, there's been a lovely atmosphere. The Christmas Party was fabulous
and a few days later a local Choir entertained everyone with their Carol Singing. Well done to all, I'll never get tired of singing your praises.

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Overall Experience  Overall Experience 4.0 out of 5

Mum has been in Seale Pastures House since June of this year. All the staff from cleaners, carers, admin etc are really helpful and friendly and welcoming. Mum receives excellent care and is always well-presented and clean. One staff member in particular always lets us know when there is an issue with
Mum's health and gets advice from doctors. Home is well managed by the home manager and all the team. I feel reassured that Mum is being well looked after.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your wonderful review, your lovely feedback will be shared with all our team.


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Overall Experience  Overall Experience 5.0 out of 5

I found all the staff friendly, hospitable and professional. When I pointed out my cousin's needs they were addressed the same day by securing a physio to address his needs. He has been well looked after during his stay, engaging in activities and games.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your fantastic 5-star review and feedback about the team; this will be shared with them all.


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Overall Experience  Overall Experience 5.0 out of 5

All of the staff are friendly and helpful. They are always on top of any health issues. The staff all enjoy their caring for the clients and their family! All of the staff employed by Seale Pastures are good at and enjoy what they do.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely feedback, we will share this with all our Seale Pastures team.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for almost a year now. She has settled in really well with help from the lovely staff. I am always made very welcome when I visit and any small issues that arise are dealt with promptly. I would recommend this care home to anyone.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your kind words and positive feedback about our home and fantastic team.


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Overall Experience  Overall Experience 5.0 out of 5

Mother-in-law was in for respite for two and a half weeks - the staff went above and beyond in looking after her, always smiling and friendly. The home itself is nicely situated and we were always welcomed when visiting. I would recommend this place to others and the staff are the real jewel in the
crown.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely review and kind words about our home, your feedback will be passed to the team.


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Overall Experience  Overall Experience 4.0 out of 5

Whenever I visit my friend the carers have been helpful to me and appear to be kind and compassionate towards the residents. They seem to be busy but aware of whatever is going on around them.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has resided here for nearly 2 years and as a family we can't fault the care and support she receives. The staff go above and beyond to maintain the care and safety of those in their care. Most importantly, Mum is happy. We have always been treated with kindness and made to feel welcome. This is
a lovely home. Thank you.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your wonderful words and fantastic feedback that will be passed to all our team.


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Overall Experience  Overall Experience 5.0 out of 5

My dad was taken to Seal Pastures House for respite care. When we arrived, being upset as we really didn't want him in a care home but we could no longer keep him safe.
We were greeted by a lovely, caring staff, we instantly knew we were doing the right thing.
Dad has been there for four weeks now
and we have decided it's the best for Dad, he is so happy, they are all cared for with respect and in a lovely, caring way. The staff are tremendous, I feel like part of a large family, they make you so welcome when we visit.
Before Dad went into the home, he slept most of the time now, he is chatting and enjoying life saying how nice it is and likes being there. Dad wouldn't go to bed hence his legs were extremely swollen and breaking out, they got him to bed, his legs are amazing. This is a wonderful home with absolutely wonderful staff, we can not thank them enough for what they have done for our dad.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your wonderful review and feedback, your lovely words will be passed to the team.


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Overall Experience  Overall Experience 5.0 out of 5

My grandma was recently moved here from the hospital. It all happened very quickly, and it's hard to stress how difficult these times can be. We were swiftly contacted by the staff at Seale Pastures (actually even before the hospital), I can honestly say that I feel so lucky that my grandma has been
brought here as the level of empathy, care and humanity is amazing. I have visited almost every day for the best part of two weeks now, and it is so comforting to see that each and every time that I have visited, every single member of staff is tending to, caring for and looking after every resident's needs to make them feel as comfortable as possible. (My grandma included) 100% genuine, caring staff that go above and beyond. By chance she was moved here from the hospital, but if I could hand-pick, I would have chosen here, especially all of the staff!

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely review and kind words about our home; your feedback that will be passed on to the team.


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Overall Experience  Overall Experience 5.0 out of 5

Dad arrived at the care home and we could feel the friendliness, kindness, and compassion of everyone. Dad settled in well and that is down to the lovely staff, very clean, and enjoys his food. We feel that he is being well cared for and cannot thank all the staff enough.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your wonderful 5-star review and fantastic feedback that will be passed to the team.


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Overall Experience  Overall Experience 5.0 out of 5

We have been very pleased with the care my mother has received at Seale Pastures House. It is never easy to decide to use a residential home for an elderly parent but my mother settled in quickly and the interaction with staff and other residents has been a positive benefit for her. The staff, without
exception, have been attentive and helpful and quick to respond to my mother's needs.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your wonderful review; your fantastic feedback words will be passed on to all of our team.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has had a lot of problems and the staff have been so patient and helpful with his needs and also by keeping me informed every step of the way.

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Overall Experience  Overall Experience 5.0 out of 5

Very friendly staff on arrival. Very helpful and very clean. Always on hand to help if needed. It feels welcoming.

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Overall Experience  Overall Experience 5.0 out of 5

I have been visiting regularly for the last three weeks and have been present for virtually all meal times and the periods in between. I have never seen any reason to worry about staff behaviour to residents or visitors. My opinion of the home is that all staff, from the manager down to the cares and
cleaners, deserve medals.

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Overall Experience  Overall Experience 5.0 out of 5

We brought my aunt to the home on Wednesday the 22nd of November 2023. Our first impressions of the meet and greet were excellent. Her room was welcoming with her pyjamas and slippers on the bed for her. The staff came in and introduced themselves to her. The bed was so comfy that she is sleeping a
lot better. She is enjoying group activities and eating well.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely review and amazing 5-star feedback - this will be passed to all our team.


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Overall Experience  Overall Experience 4.0 out of 5

Everyone was very helpful and friendly and was happy to help in any way they could.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely review and kind words; we will pass these on to all our Seale Pastures team.


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Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Seale Pastures House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Seale Pastures House is calculated as follows: ( (303 Excellents x 5) + (102 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 410 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Seale Pastures House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Apr 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Seale Pastures House

What types of Care is Seale Pastures House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Seale Pastures House provide?

Own GP if required is an additional type of care provided.

How many Rooms does Seale Pastures House have?

There are 38 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Seale Pastures House?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Seale Pastures House to the centre of Swadlincote?

3.8 mile(s) as the crow flies, distance by road may be significantly further.