Seale Pastures House

Burton Road, Acresford, Swadlincote DE12 8AP
Submit a Review
9.7 80 Reviews
  • Seale Pastures House, Swadlincote
Seale Pastures House Care Home is situated in south Derbyshire, between Swadlincote and Ashby de la Zouch.

The building itself is quite imposing, unlike the staff, who always extend a warm welcome to visitors – in fact, people often comment on how approachable and friendly they are.

The aim at Seale Pastures House is to make residents feel that they are in a ‘home-from-home’. Staff relate to the residents with care, compassion and genuine friendship, whether it’s having a natter, being a shoulder to cry on or enjoying a bit of good humoured banter.

Residents are encouraged to stay as active as possible, mentally and physically. They have bingo, quizzes, and trips out in their minibus. There are events with a 50s diner theme, where people dress up and listen to 50s music. Various local organisations visit, including a church group, who recently did a make-over of the garden.

Occasionally there are shopping events, when local businesses give less mobile residents a chance to do some shopping. There’s even a hairdressing salon.

Show Seale Pastures House on the Map

Care Provided by Seale Pastures House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Kirstie Draper (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Seale Pastures House Reviews (80)

Total of 80, showing 21-40
9.7

Seale Pastures House has a Review Score of 9.7 (9.727) out of 10, based on 36 reviews in the last 2 years. Over all time Seale Pastures House has 80 reviews.

Overall Experience

  • 61
  • 17
  • 1
  • 1
  • 0

Date Published

80
5
15
36
44

Review from W M (Daughter of Resident) published on 23 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum lived at Seale Pastures House for just over two years until her death. She was always happy there and the staff were very good and friendly, some of them going above and beyond their duties. On the day that my mum passed away the staff were amazing and so caring towards the family.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Please accept our sincerest condolences for your loss. Thank you for your lovely words at this time, your wonderful feedback will be passed on to all the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Margaret B (Daughter of Resident) published on 18 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum always received good care and attention. She was very comfortable and always commented on how good the meals were and always plenty of it. Seale Pastures House go above and beyond with residents' families too!

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your wonderful review, your kind words and positive feedback will be passed to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bev F (Daughter of Resident) published on 17 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

These ladies who work there went above and beyond the call of duty to look after my mum in her final weeks. She had been there for nearly three years and was cared for very well up until her passing. We were always made to feel welcome.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your kind words in this difficult time; your lovely feedback will be passed to the team for you and will be very appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S B (Daughter of Resident) published on 25 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad was made really welcome when he first arrived on 23rd December 2022. I'd gone previously, on 21st December 2022, to look around and felt completely comfortable when I walked in the door. My dad never asked when he was going home. The staff really cared about him, I liked the way the staff got
everyone up and they sat together in the lounge, had breakfast and lunch at dining tables (not just left them in bedrooms) and all sat comfortably in the lounge for sandwiches at tea time.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your wonderful, five-star review of Seale Pastures, your fantastic feedback will be passed to all our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K S (Daughter of Resident) published on 18 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum, who has dementia, has lived at Seale Pastures House for eight months. She never wanted to live in a care home, but necessity intervened and she was discharged there straight from hospital. She settled in immediately, due in no small part to the care and compassion shown by every member of staff
we have met. Sadly, Mum's condition means that she is not the easiest of residents to deal with, but I have never been made to feel that anything is too much trouble for anyone - including my endless questions! Until recently, I always thought that the care Mum received was excellent - now I know it's absolutely brilliant! After a couple of medical emergencies, Mum was admitted to hospital, and not only was everyone kind and supportive of Mum, both pre-admission and on her return, but they also supported me throughout a very traumatic period. I really cannot thank them enough for their kindness and understanding, which has meant so much to me and my family.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

What a wonderful review of Seale Pastures and our team, thank you so much for sharing this with us and your fantastic feedback will be passed to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John E (Son-in-law of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law always said she never wanted to go into a care home. We don't always have any safer options, so when she was hospitalised following a fall she, I think, realised how vulnerable she has become at her great age and suggested that a care home might be a better option for her.
Unfortunately,
she varies in her perception of things and has bad days as well as good days. Sometimes I don't know which of the things she says are true and which are imagined, especially about food.
My son and I believe she is in the best place and is receiving very good care from the staff, both carers and management. She has only been there for a couple of months, but the home has taken a great weight off my shoulders and have enabled me to continue with my life, free from worrying about her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Julie E (Daughter of Resident) published on 4 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent staff. Nursing and care staff are very caring and helpful. Personal care is good with additional hair and nails pampering provided. Mum is happy and has made some new friends. Rooms are good and good cleaning standard. Activities available for residents. Overall a good service.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your great review and wonderful scores - your comments will be shared with the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Natasha S (Granddaughter of Resident) published on 18 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well what can I say, only that we wish we’d have found this home sooner, after trying previous homes my grandad wasn’t settling. We decided to try Seale Pastures and never looked back. As soon as you enter you become part of their family and immediately my grandad was happy and content. He was unfortunately
only there 6 months but we take pleasure in the fact he lived out his last days as happy as could be. He especially loved all the music sessions the home put on. This is just one of the things this home does, they go above and beyond not only for the patients but their families also. They are at the heart of dementia and understand exactly what this complex disease can create and how to deal with it. I would not hesitate to recommend this care home
Even after Grandad's passing the carers are still a part of our family as the way they cared for him they became as one to us and we will always support the care home going forwards in any way we can.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

What a wonderful review, your amazingly kind words and feedback will be passed on to all the Seale Pastures team. Thank you for all your support, it is very much appreciated.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from G L (Son of Resident) published on 12 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Management and care staff are all very attentive and very friendly.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your kind words. We will ensure this is passed over to the team at Seale Pastures.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Sue F (Daughter of Resident) published on 11 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and dad moved into Seale in May. The rooms are lovely and kept clean and tidy. From the first meeting, we have found the staff to be friendly and helpful. The home is so light and airy inside. We are kept informed of any issues that arise. As visitors, we are always welcome, children and dogs
too, and feel very comfortable visiting inside or outside in the courtyard garden.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your wonderful review - your lovely comments will be passed on to our Seale Pastures team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janis H (Friend of Resident) published on 10 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited my friend twice now, and he looks well cared for. The staff seem very pleasant and caring. Everywhere seems well cared for and clean. The garden is well kept and ice for him to get some fresh air.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your wonderful 5-star review; your lovely comments will be passed on to our Seale Pastures team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Lynn P (Daughter of Resident) published on 3 July 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very happy and friendly staff.
A good ratio of staff to residents.
Made to feel very welcome when I visit.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your kind words and lovely feedback.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Melanie R (Daughter of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dad is treated with respect at all times. The care team are amazing, and it shines through how much they care. I am happy in the knowledge my precious dad is well looked after and safe. I have always been made welcome whenever I visit.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your fantastic five-star review - your feedback will be passed on to the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Janet R (Daughter of Resident) published on 29 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Seale Pastures House for over three years. The home has improved beyond recognition in every way with new management and staff during the last year.
All staff are thoughtful and kind and even find time to take into account residents' family problems outside the care
home when families may be struggling to maintain visits; it really is a home-from-home for residents.
Any concerns I have about my mother’s care and health issues are discussed, and the staff can always find time for us so any concerns can be addressed satisfactorily. If an accident/illness occurs, we are contacted and kept updated on any issues - this is a comfort to family members.
I would like to thank all staff for their care and hard work.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely review; your fantastic feedback and praise will be passed on to our Seale Pastures team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Donna C (Daughter of Resident) published on 12 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my mother receives is excellent. The staff are always very pleasant, and my mother is very happy in their care.
My mother had a haematoma in January, and the care home basically saved her life by their prompt action and administering antibiotics.
Very pleased with the care she receives.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your wonderful review of our home and team - your lovely feedback will be passed on to them all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Wendy I (Daughter of Resident) published on 18 April 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

We found the staff very helpful and understanding. My dad found the care good but was not settled, as besides staff most of the other residents did not converse, this making the days very long.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your kind comments and feedback, these will be passed to our team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from E H (Wife of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We are very happy with the care he receives. His room and ensuite are always clean. He is always clean and tidy, although sometimes he refuses to have a shave. The staff are very patient with him when he becomes agitated. The food is excellent, and if he has a fall or is ill, he is well cared for, and
we are informed immediately.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely review - your kind words and feedback will be passed on to all of the team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S G (Daughter of Resident) published on 24 February 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother was in the home from April 2022 till she passed away in December 2022. You could not wish for any more love and care that all the staff gave to her. Nothing was too much trouble if you asked them to do anything for her. She really settled at the home, and the home gave a warm and caring feel.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely review - your amazing feedback will be passed on to the Seale Pastures team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathleen F (Daughter of Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for over three years, the staff have been really good, cannot fault them. It has improved a lot just lately and I can’t thank them enough for looking after her, they are all very friendly and nice.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely review - your kind words and feedback will be passed on to the Seale Pastures team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kerry C (Daughter of Resident) published on 10 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum had to come for respite for two weeks. What can I say, the staff go above and beyond, and my mum was looked after. The staff work very hard and are on the go at all times, but their time and care are excellent. Thank you to all staff who have taken care of my mum these past two weeks.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely review and kind words about the care team at Seale Pastures; your compliments and feedback will be passed on to them all.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Seale Pastures House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Seale Pastures House is calculated as follows: ( (303 Excellents x 5) + (102 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 410 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Seale Pastures House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet