Seale Pastures House

Burton Road, Acresford, Swadlincote DE12 8AP
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9.7 80 Reviews
  • Seale Pastures House, Swadlincote
Seale Pastures House Care Home is situated in south Derbyshire, between Swadlincote and Ashby de la Zouch.

The building itself is quite imposing, unlike the staff, who always extend a warm welcome to visitors – in fact, people often comment on how approachable and friendly they are.

The aim at Seale Pastures House is to make residents feel that they are in a ‘home-from-home’. Staff relate to the residents with care, compassion and genuine friendship, whether it’s having a natter, being a shoulder to cry on or enjoying a bit of good humoured banter.

Residents are encouraged to stay as active as possible, mentally and physically. They have bingo, quizzes, and trips out in their minibus. There are events with a 50s diner theme, where people dress up and listen to 50s music. Various local organisations visit, including a church group, who recently did a make-over of the garden.

Occasionally there are shopping events, when local businesses give less mobile residents a chance to do some shopping. There’s even a hairdressing salon.

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Care Provided by Seale Pastures House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Own GP if required

Good to Know

  • Person in charge
  • Kirstie Draper (Home Manager)
  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (38)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2009

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access

Seale Pastures House Reviews (80)

Total of 80, showing 41-60
9.7

Seale Pastures House has a Review Score of 9.7 (9.727) out of 10, based on 36 reviews in the last 2 years. Over all time Seale Pastures House has 80 reviews.

Overall Experience

  • 61
  • 17
  • 1
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  • 0

Date Published

80
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15
36
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Review from Jayne H (Wife of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care my husband received at Seale Pastures was outstanding. All staff were so nice to him and made sure all his needs were met; they all went above and beyond to make his respite as comfortable as possible. He has commented that the staff were lovely and couldn't say enough about how homely Seale
Pastures felt.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely review of our home; this will certainly be shared with all or team at Seale Pastures.


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Review from Barry H (Son of Resident) published on 7 December 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father had to come into the home for respite whilst my mum had an operation. He was very nervous as he had never been in a care home before and has Huntington's and Lewy Body Dementia. All the staff have been amazing at settling him in and making him welcome and comfortable. The care he has received
has been second to none, and I cannot thank the staff enough. Nothing is too much trouble for the staff, and I can not recommend the home enough.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you so much for this wonderful review of our home; this will be shared with all our team at Seale Pastures.


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Review from J C (Daughter of Resident) published on 22 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother initially went into Seale Pastures House for an assessment after spending 5 weeks in hospital. My mum had a fall and also has vascular dementia. All of her life she had said she would 'never' go to a Care Home, so I was very nervous about how she would react to spending time there. I needn't
have worried. From the very beginning, the staff made her very welcome and treated her with the utmost dignity. She was deemed to need 24 hour care and is now living at Seale Pastures House and I have to say is thriving. She is happy, relaxed and has already made several friends. Everything about Seale Pastures House is 5 star, from the amazing staff to the lovely food and cleanliness. It always feels fresh and clean and all the staff really pay attention to each resident's needs and care. They have all now been trained to administer my mum's insulin too. Mum is happy and I'm happy.

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Review from Tracey M (Daughter of Resident) published on 8 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mum has been a resident here for almost 2-weeks. From the moment she arrived, she was made to feel welcome and was immediately involved in the denim for dementia cake decorating activity. She was a little reluctant to be left, but my sister called the home later, and Mum had settled in well and
was really happy. After a recent visit yesterday, she'd had her nails painted and was very happy and chatty. Thank you to you all for taking care of our precious mum.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely review. We will pass on your kind words to our Seale Pastures care team.


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Review from Carol D (Daughter of Resident) published on 31 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been here around 2-months now. I cannot fault anything. The staff are
excellent with the standard of care. They are very friendly and polite. My mum has settled very well. The atmosphere there is home from home. They keep me well informed as to medical issues with Mum and also her general
wellbeing. You are always made welcome and feel you are involved with everything. I just can't thank them enough.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely review - your positive feedback is fantastic to hear and will be passed on to our Seale Pastures team.


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Review from D L (Cousin of Resident) published on 26 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I can’t praise all the team at Seale Pastures House enough for all her help, knowledge and persistence in sorting out my cousin after being discharged too soon from the hospital. It is much appreciated.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your kind words and support, which I will pass on to our care team - we are more than happy to help!


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Review from S M (Granddaughter of Resident) published on 26 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I'm absolutely shocked at the difference in my nan since being a resident here for only one week. Eating and drinking well, socialising with others, which she hasn't done in such a long time! The managers and staff are absolutely phenomenal and are working wonders with her.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

This is amazing to hear, and we are so happy to hear how well your nan is doing. Thank you for your fantastic review. I will pass your lovely feedback on to the team at Seale Pastures.


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Review from Ellie H (Daughter of Resident) published on 20 May 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Seale Pastures for 3-years and has been very happy there, although she was reluctant at first. She now calls it home, and I class all the wonderful staff as my extended family.
The staff have always been very caring, respectful and welcoming. Over the recent few weeks,
I have seen Seale Pastures improve up to another level in many ways. One of these is that the residents are engaged in many activities, including games and music, gardening and pampering sessions - (my mum loves having her nails painted). All of this, and more, in a place with a happy, welcoming atmosphere where staff and residents have smiling faces. If staff and residents are happy, then so am I.
Thank you; you are all wonderful! Onwards and upwards.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your lovely review - your positive words and support are fantastic to receive. I will pass your wonderful feedback to our Seale Pastures team.


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Review from R P (Daughter of Resident) published on 17 May 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 2.0 out of 5

This home is just recruiting its eighth manager and fourth administrator in five years! There also seems to be more agency staff than employees. I've had reason to make several complaints.

Reply from Francesca MacDuff-Varley, Marketing Manager at Seale Pastures House

Thank you for your review, as always, we value your continued support and feedback.


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Review from J P (Niece of Resident) published on 9 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All the staff are lovely and very caring. The residents are treated with respect and dignity. Keep up the good work.

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Review from Leonard S (Son of Resident) published on 3 March 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

We can't thank the staff at Seale Pastures enough for looking after my mother, who was a reluctant resident at first. With respect, care, patience and a happy atmosphere, she soon came to call it home. Her final days were made so much easier by the understanding staff, especially with family members
coming and going on a regular basis. The family thank you from the bottom of our hearts.

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Review from D F (Son of Resident) published on 6 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother enjoyed three years of loving care and attention during her stay at Seale Pastures, during the final days of her life the team was exemplary in looking after and easing her through. I cannot speak highly enough of the attention to detail and thought that was ever-present including the parties
for her 101st, 102nd and 103rd Birthdays, she was always warm, comfortable and made to feel at home - thank you.

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Review from K C (Son of Resident) published on 8 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My experience of Seal Pastures is generally good, but I do feel at times they seem to be understaffed. Also, I would like to see a more hands-on approach with the residents as they spend many hours with no conversation at all.

Reply from Sam Firth, EA at Seale Pastures House

Thank you for your comments.
Further to our meeting at Seale Pastures House where your concerns were all addressed with the Home Manager we understand that you are more than happy with the care that we are providing. If you do need to speak to the Home Manager again about anything at all, please do not hesitate to contact her.
Many thanks.


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Review from Alan O (Friend of Resident) published on 1 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic.

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Review from S P (Daughter of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Dad is settled at Seale Pastures, he is comfortable in his surroundings and enjoys the food. He has a good relationship with the carers. It seems to me that they care for him and they want the best for him. I appreciate that he is part of a home/family that includes residents and staff and the visitors.

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Review from Alison B (Daughter of Resident) published on 18 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Wonderful staff, home from home atmosphere. My mum has only recently moved in but already we have seen her do a range of stimulating activities. Thank you Seale Pastures.

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Review from A B (Daughter of Resident) published on 15 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

A beautiful residential care home in a rural setting. Wonderful garden to sit in with a shop and hairdressers. The staff are genuine people, caring for the older generation, with each individuals best interests at heart. My mum was transformed in three weeks respite and came home happier and healthier.
Seale is a clean, attractive,'homely' home, great cooking and not in anyway austere or intimidating.

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Review from Michelle P (Daughter-in-law of Resident) published on 28 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I contacted the manager for initially emergency respite after my father-in-law took ill. They came into our lives when we needed them the most. From initially walking in and the following care was excellent, unfortunately, he wasn't with them long and needed palliative care for his end of life care.
Everyone took time to support us a family as much as my father-in-law, and he was able to experience one of his happiest days in many years when the home had a tea dance afternoon. To everyone, thank you!

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Review from Alan C (Son of Resident) published on 26 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I would like to comment on the vast improvement of late. The facilities are very good. The staff and management are excellent and seem to be of good spirits. Nothing is too much trouble.

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Review from Eileen W (Niece of Resident) published on 22 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt is ok here,m sometimes she gets fed up. I would be in an old folks home! The care is great, sometimes she doesn't like to be told she can do things like getting herself out of bed when she feels week and needs assistance. The meals are ok, but sometimes they look the same colour and unappetizing.
Overall, she is well looked after and is very happy here.

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Current Review Score: 9.7 (9.727)

Overview of Review Score

The Review Score of 9.7 (9.727) out of 10 for Seale Pastures House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 36 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 36 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.727 for Seale Pastures House is calculated as follows: ( (303 Excellents x 5) + (102 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 410 Ratings = 4.727

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Seale Pastures House is based on 36 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 36 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Apr 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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