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The fees include 24-hour care and accommodation. The following services are not included in the fees: hairdressing, chiropody, and incontinence products above NHS allocation. We require a top-up fee for all Local Authority placements. We provide free-of-charge well-being therapies like relaxing massages, hands-and-foot spas, and mini facials.
Recommended visiting hours are anywhere between 10:00 am -6:00 pm, outside of the protected meal times - (Diner, tea time and supper)
On-site car parking is available.
Langdale Lodge Care Home has a Review Score of 9.6 (9.639) out of 10, based on 8 reviews in the last 2 years. Over all time Langdale Lodge Care Home has 41 reviews.
Review from T H (Daughter of Resident) published on 12 February 2024
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Lodge Care Home
Thank you for sharing your positive review and kind words about our dedicated and compassionate team at Langdale Lodge. Our caring teams prioritise providing exceptional care, ensuring our residents' needs are fully met. We understand that this can be an emotional time for families, and we are committed to creating a supportive and welcoming environment for our residents and their loved ones. We strive to make every visit memorable with warm greetings and friendly interactions, as we believe in fostering a sense of belonging and connection. We are honoured by your high recommendation of our care home. Our dedicated team members consistently go above and beyond to exceed expectations, demonstrating their skill, compassion, and dedication to providing the best possible care for our residents. Thank you once again for your kind words. We feel privileged to have the opportunity to care for your loved one and support your family during this important chapter of their lives.
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Review from L M (Daughter of Resident) published on 29 January 2024
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Lodge Care Home
We are delighted to hear that your mum had a wonderful birthday celebration at Langdale Lodge. Our caring teams take great pride in creating memorable experiences for our residents, and it warms our hearts to know that your mum thoroughly enjoyed the attention and felt so cherished. The dedication and skill of our staff, from the warm welcome by our team to the specially made cake prepared by our kitchen staff, reflect their commitment to making every moment special. The outpouring of love and care, not only on special occasions but in the daily support provided, is a true testament to the exceptional team at Langdale Lodge. We are honoured to be a part of your mum's life and will continue to strive to provide the highest standard of care and love.
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Review from Joy T (Daughter-in-law of Resident) published on 22 January 2024
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Lodge Care Home
We are delighted to receive your positive review of your father-in-law's experience at Langdale Lodge. It brings us immense joy to hear that he has been very happy and his health has noticeably improved. Our dedicated team is committed to providing exceptional care, and we are happy that your family is pleased with his care level. We take great pride in creating a warm and inviting environment at Langdale Lodge, and we are glad that it has been reflected in your father-in-law's experience. Our staff is known for their friendly and helpful nature. We understand the importance of effective communication in ensuring peace of mind for families, and we are pleased to hear that our communication with your family has been exceptional. Thank you for taking the time to share your feedback with us. We greatly appreciate your trust in our care and are honoured to be a part of your father-in-law's journey to improved health and happiness.
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Review from Steve C (Husband of Resident) published on 18 January 2024
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Lodge Care Home
Thank you so much for taking the time to share your lovely experience at Langdale Lodge. We appreciate your kind words and are glad you found our nursing home well-managed. At Langdale Lodge, our dedicated staff is committed to providing exceptional care and support to our residents. We strive to create a warm and nurturing environment where all our resident's needs are met with compassion and respect. We take great pride in offering a wide range of services to enhance our residents' quality of life. From personalised care plans to engaging activities and nutritious meals, we aim to ensure their comfort and happiness. Thank you once again for your kind review. Your feedback is incredibly important to us and motivates us to continue providing exceptional care for our residents.
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Review from A S (Friend of Resident) published on 17 January 2024
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Lodge Care Home
Thank you so much for taking the time to share your kind words about Langdale Lodge. We truly appreciate your feedback and are delighted to hear that you have had such a positive experience with our care staff. At Langdale Lodge, we strive to create a warm and welcoming environment for both our residents and their loved ones. It is wonderful to hear that our staff's kindness and politeness have made an impression on you. We believe that these qualities are crucial in providing the highest level of care, and we are proud to have a team that embodies them. It is their passion and dedication that make our care home such a special place. Once again, thank you for your glowing review. We truly value your support and will continue to strive for excellence in delivering the highest quality care to our residents. We look forward to welcoming you back to Langdale Lodge in the future.
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Review from Barry G (Husband of Resident) published on 27 October 2023
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Lodge Care Home
Thank you for your lovely review. At Langdale Lodge, we deeply value the well-being and happiness of our residents above all else. We're truly moved to know that your wife, despite the significant advancement of her condition over the past three years, continues to experience exemplary care in our hands. Our dedicated team is fully committed to providing compassionate and personalised care that meets the evolving needs of our residents. We strongly believe in creating an environment that ensures your wife receives optimal medical care and prioritises her emotional happiness and comfort. Your words affirm our mission and inspire us to continue striving for excellence in what we do. On behalf of the entire Langdale Lodge family, we extend our heartfelt gratitude for entrusting us with the care of your wife. Rest assured, we will continue to ensure that her stay with us remains marked by warmth, respect, and top-notch service.
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Review from J T (Son of Resident) published on 8 June 2023
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Lodge Care Home
Thank you for your very thoughtful and kind review of our care team at Langdale Lodge. We understand what a difficult transition this can be for your dad and the family, and our entire team is committed to providing the best care possible. It is important to us to completely understand every resident's condition, care requirements, and treatment plan so that we can deliver top-quality care tailored to meet each person's unique needs with love, kindness, and compassion. We will always champion for residents experiencing challenging mental impairments to live with dignity and love in our homes. We are glad to be able to give you the comfort and reassurance that your father will receive the best care possible here at Langdale Lodge and that all his needs will be met. Thank you again for your kind words which will genuinely make the staff happy and inspire us to do even better.
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Review from S N (Son of Resident) published on 5 June 2023
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Lodge Care Home
Thank you for taking the time to leave a review of your experience with Langdale Lodge. We are committed to creating a supportive community where our residents can thrive, and their families feel supported and can take comfort in the knowledge that their loved one is in capable, caring, and loving hands. It is always a pleasure to hear that our staff is doing a good job. Our staff are extremely dedicated, passionate, and kind which ensures that each resident receives the individualized care and attention he or she deserves. It is heartening to read such kind words of recognition for the care team's commitment and understanding and this will truly make them smile!
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Review from J P (Daughter of Resident) published on 18 March 2023
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Lodge Care Home
We truly appreciate your very gracious words about our amazing staff and management at Langdale Lodge. We genuinely understand how difficult the transition from one’s own home to a care facility can be and we are dedicated to providing compassionate, high-quality care. Our team strives to provide a warm, friendly environment where each resident is valued and respected. We make sure their dignity is maintained at all costs and our amazing staff is patient, kind, and understanding. Our residents are not just charges under our care, but important members of our family and we work tirelessly to ensure that they feel loved, appreciated, and cared for at all times. Your mum adds so much vitality to our home and we feel very lucky to have her with us.
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Review from Tom D (Brother of Resident) published on 10 January 2023
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Lodge Care Home
Thank you for taking the time to leave a review of your experience with Langdale Lodge. As a regular visitor to our home, we highly appreciate your fantastic praise of the home, and we are delighted to hear how you noticed all the ways in which your brother is happy and thriving! He adds so much vitality to our family here at Langdale Lodge and we thank you for the privilege of looking after him. Thank you for highlighting some of the key areas that differentiate our staff and our service, specifically their attention to detail and genuine interest in each individual resident. We also believe it is essential to maintain an open dialogue between the residents, family members, and management team. This allows us to better address the needs and concerns of all parties involved and enable our resident's families to be a part of our family at the home. Again, thank you for your kind words and were looking forward to your lovely visits.
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Review from Bev M (Daughter of Resident) published on 11 October 2022
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Lodge Care Home
Thank you for your most gracious words about our caring staff at Langdale Lodge. We were honoured to provide your mum with the best possible care throughout her final days. Our goal is always to help residents at this sensitive time, to ease their pain and suffering, to provide love and support, and help them leave this world with dignity. We are truly sorry for your loss and know that this can be a challenging time for you and your family. We are deeply saddened by the passing of your mum and know that she will be missed and fondly remembered by many. Please know that our staff and managers at Langdale Lodge will always be there for guidance and support. They will be heart-warmed to hear your warm praise as they all go above and beyond to provide exceptional care.
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Review from Jo T (Friend of Resident) published on 6 October 2022
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Lodge Care Home
We highly appreciate your fantastic praise of the quality of care and cleanliness of our home at Langdale Lodge. Our staff and management work tirelessly to ensure that each and every resident receives the highest level of professional care, compassion, caring and respect, and this resonates with our ethos of what is truly meant by dignified care and inspired living. We want each resident to feel that they are not just existing in a home - but in their own home with warm, clean and comfortable living spaces; delicious meals catered to their specific needs and wants, and surrounded by not only professional but also, truly kind and loving people. We are very proud of the exemplary work our team does and will be sure to pass on your warm praise to the care team. We look forward to visiting with you again soon.
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Review from G H (Son of Resident) published on 24 August 2022
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5.0 out of 5
Reply from Nina Kassam, Social Media Marketing Manager at Langdale Lodge Care Home
Thank you for the marvelous feedback on our staff at Langdale Lodge Care Home. We aim to provide an atmosphere which is always friendly, loving, and joyful and we are very proud of the hard work and dedication of our staff and management in striving to deliver an outstanding level of care and support. It is heartening to read such kind words of recognition for the care team's commitment and understanding and this will truly make them smile. We are so pleased that you chose the Langdale family and can take comfort that your dad is in capable, caring and loving hands.
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Review from Shane C (Son of Resident) published on 3 August 2022
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5.0 out of 5
Reply from Andrew Smith, Trainee Executive Manager at Langdale Lodge Care Home
Thank you for taking the time out to review the care your mum has received. We are happy to hear that she is happy and engaged and responding well to the interactions our staff are having with her.
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Review from Susan W (Wife of Resident) published on 27 May 2022
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5.0 out of 5
Reply from Andrew Smith, Trainee Executive Manager at Langdale Lodge Care Home
Thank you for your lovely feedback. I am so please that your first impressions of our home meet your expectations. I will personally pass on this information to the management and staff at the home.
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Review from G O (Daughter of Resident) published on 13 April 2022
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4.0 out of 5
Reply from Amaan Sadiq, Junior Director at Langdale Lodge Care Home
Thank you for your review. We are pleased that your mum has settled in really well. Regarding the concern about the hearing aid and glasses, please let us know if this has been resolved, and if not, the team can sort this out. At Langdale, we strive to deliver the best care and provide an inspired living for the residents. We thank you for your very kind praise!
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Review from P A (Wife of Resident) published on 10 March 2022
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4.0 out of 5
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Review from M D (Son of Resident) published on 10 June 2021
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5.0 out of 5
Reply from Amaan Sadiq, Junior Director at Langdale Lodge Care Home
Thank you for your review! At Langdale we ensure that our residents are made to feel as comfortable as possible, bettering their welfare and wellbeing. Our staff are trained to always go above and beyond for the residents and the home. We are pleased that you are impressed by the range of activities! Thank you once again for your kind praise written in this review.
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Review from Jennifer W (Wife of Resident) published on 21 May 2021
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4.0 out of 5
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Review from Yvonne K (Daughter of Resident) published on 7 May 2021
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5.0 out of 5
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The Review Score of 9.6 (9.639) out of 10 for Langdale Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.839 for Langdale Lodge Care Home is calculated as follows: ( (78 Excellents x 5) + (15 Goods x 4) ) ÷ 93 Ratings = 4.839
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.8 Points relating to the number of positive Reviews for Langdale Lodge Care Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 8 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Feb 2023
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