Smalley Hall Residential Home

Main Road, Smalley, Ilkeston DE7 6DS
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9.3 41 Reviews
  • Smalley Hall Residential Home, Ilkeston
Smalley Hall Residential Home has grounds with lovely views. Residents can make good use of the pretty courtyard garden in the summer months. The trees and planting in the garden encourages wildlife and birds to visit. This garden is used for summer fetes and BBQs with family and friends. In fact the summer fayre is usually a massive hit, drawing in local residents to enjoy the day.

With only 27 residents when full you can be sure that the attention to detail at Smalley Hall is second to none. Well trained staff feel more like family as they are such a close knit team. The lovely manager even brings her dog Monty to work every day to keep everyone entertained.

There are lots of things to keep you busy at Smalley, from arts and crafts, quizzes and games, to trips out and live entertainment. Cooking club is a favourite amongst the residents where snacks are made by residents and family recipes are shared with the cooks so everyone can try them!

Also with regular visits to the onsite hairdressing salon you will be looking your best, and with regular visits from a chiropodist, dentist, physiotherapist and GP when required, you can feel very well looked after indeed.

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Care Provided by Smalley Hall Residential Home

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 26 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Asperger Syndrome
  • Autism/ASD
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Down Syndrome
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Profound & Multiple Learning Disabilities
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Gina Smith (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (22)
    • Couples/Companion Rooms (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2024
    • Number of floors: 2

Funding & Fees Guide for Smalley Hall Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,260 – £1,480
    • Self-Funded Residential Dementia Care £1,400 – £1,620
    • RESPITE Self-Funded Residential Care £1,260 – £1,480
    • RESPITE Self-Funded Residential Dementia Care £1,400 – £1,620

  • All fees include: weekly hairdressing, activities and days out, bed linen, towels & toiletries and 24 hour care. Socially funded residents top-up to weekly private rate.
  • (these prices are only a guideline, please contact Smalley Hall Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • On-site parking available


Smalley Hall Residential Home Reviews (41)

Total of 41, showing 41-41
9.3

Smalley Hall Residential Home has a Review Score of 9.3 (9.323) out of 10, based on 9 reviews in the last 2 years. Over all time Smalley Hall Residential Home has 41 reviews.

Overall Experience

  • 33
  • 6
  • 2
  • 0
  • 0

Date Published

41
1
5
9
32

Review from Deanna-Lee B (Friend of Resident) published on 15 February 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Visited the home in a professional capacity. It was very welcoming, friendly, inviting. Staff very kind, offering drinks, relaxed, peaceful environment.
The manager is very helpful, kind and knowledgeable. Very calm and relaxed.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.3 (9.323)

Overview of Review Score

The Review Score of 9.3 (9.323) out of 10 for Smalley Hall Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.8 out of 5 from 8 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.523 for Smalley Hall Residential Home is calculated as follows: ( (68 Excellents x 5) + (30 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (1 Very Poors x 1) ) ÷ 107 Ratings = 4.523

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.8 Points relating to the number of positive Reviews for Smalley Hall Residential Home is based on 8 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 = 3.8

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 26 registered maximum number of service users is 5.2, which has been reached with 8 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Jun 2018

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (4)

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Meet the Team (1)

Gina

Gina Smith

Job Title: Registered Manager

Joined: 2022

I have worked for the Poxton family and Ashmere for 30 years, working in various roles within the company. I am honoured to have been supported by Ashmere to enable my career to progress, doing what I love the most.
Throughout my length of service, I have moved throughout times implementing new guidance, policy and procedures to ensure the safety of both staff and residents.


I acknowledge each resident's dignity and have empathy for every person's life situation. I am open, honest and transparent, providing staff and residents to gain trust and guidance.