Third party services including chiropody, hairdressing and newspaper provision is charged on top of the weekly care fee.
We accept Local Authority funded placements with third party top up to the total value of the private weekly room fee.
Visiting is unrestricted at Springwood House. The home ask that if you wish to drop by before 8:30am or after 8:00pm, you let them know in advance to expect you.
Ample parking is available at Springwood House.
Springwood House Residential Care Home has a Review Score of 8.7 (8.739) out of 10, based on 3 reviews in the last 2 years. Over all time Springwood House Residential Care Home has 63 reviews.
Review from Kim A (Daughter of Resident) published on 19 June 2018
Submitted via Postal Card •
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Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barry J (Son of Resident) published on 7 December 2017
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
-The carers, some very young, are extremely compassionate and gentle with all residents. They are well informed and helpful.
- the information system which is a record of actions, behaviour
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
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Value for Money
Review from Mary S (Resident) published on 27 June 2016
Submitted via Postal Card •
Report
Overall Experience
5.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 8.7 (8.739) out of 10 for Springwood House Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 5.0 out of 5 from 3 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 3.8 out of 5 from 3 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.972 for Springwood House Residential Care Home is calculated as follows: ( (35 Excellents x 5) + (1 Goods x 4) ) ÷ 36 Ratings = 4.972
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 3.767 Points relating to the number of positive Reviews for Springwood House Residential Care Home is based on 3 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 = 3.25
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 29 registered maximum number of service users is 5.8. 3 Positive Reviews ÷ 5.8 = 0.517
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Feb 2023
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 17 Mar 2025
1 x standard room
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Job Title: Registered Manager
Joined: 2021
My name is Jessica, I have been a part of Springwood House Residential Home since 2021, my first role being a Care Assistant, and working my way up to the Registered Manager position in July 2024.
I enjoy spending time with my partner, family and friends, walking in the Peak District and baking!
At Springwood, I am committed to ensure our residents are happy, encouraging their independence where possible, and that they thrive in achieving their personalised goals.
I aim to provide my team with resources and training, to help with their learning and development, and always ensure they feel supported and valued in their roles.
I take pride in supporting individuals and their loved ones at Springwood, and creating and maintaining a home from home environment for everyone.
Job Title: Deputy Manager
Joined: 2008
Hi my name is Deborah, I have worked at Springwood House Residential Home since 2008, working my way up from the positions of carer, senior carer, team leader, quality assurance manager, mental health first aider to my present role as deputy manager.
Every position I have worked within, has helped me learn and understand what a pleasure every position brings to our residents and the importance of all the roles.
Outside of work I enjoy spending time with family, including my two grandsons and one granddaughter. I enjoy swimming and meeting up with friends.
I have a passion when it comes to caring for our residents, making sure they are cared for to a high standard, encouraging independence, joy and laughter. Within my role, I am responsible for teaching new carers and senior carers. I hope to help them to achieve their own personal goals and to support and practice what great team work can achieve together.
