Wallfield House Residential Home

87 Doles Lane, Findern, Derby DE65 6BA
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8.3 19 Reviews
  • Wallfield House Residential Home, Derby
Previous winner of the "East Midlands Best Small Care Home" under the Best Care Home Awards, Wallfield House assists residents to live comfortably in a calm and relaxing environment. Trained carers are available to support residents round-the-clock, each resident is helped to live as independently as possible.

The core values are based around recognising that it is, first and foremost, the home of all the residents. Staff provide support and care, whilst always respecting that they are visiting the residents’ home, rather than residents living in a workplace.

The home has a warm, homely and caring environment to ensure that each resident feels secure, happy and safe in the knowledge that well trained, friendly, caring staff are there to support and enable each resident to live a fulfilled and happy life.

The home has been tastefully decorated and each bedroom can be personalised by residents using their own furniture and belongings if they prefer.

Wallfield House will never move to a policy of buying pre-made ready meals. The home understands the importance of excellent home-made, nutritious meals and the positive impact this has on Residents. Fresh, local, nutritional food is served everyday which is adapted to suit the requirements of each individual.

Wallfield House has an excellent relationship with the GP and District Nurse service. Weekly reviews of each resident are carried out by either community matron or GP.

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Care Provided by Wallfield House Residential Home

  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Sensory Impairment
  • Care Types Provided
  • Residential Care
  • For a maximum of 15 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Own GP if required

Good to Know

  • Owner
  • Baxter and Hill Ltd
  • Person in charge
  • Romany Baxter (Owner/ Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (15)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2025
    • Number of floors: 2

Funding & Fees Guide for Wallfield House Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,000 – £1,300
    • RESPITE Self-Funded Residential Care £1,000 – £1,300

  • Room rates vary depending on the room type and facilities. We accept local authority funding with top-ups.
  • (these prices are only a guideline, please contact Wallfield House Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visitors always welcome


  • Parking

  • The home has a private car park with free parking for visitors


Wallfield House Residential Home Reviews (19)

8.3

Wallfield House Residential Home has a Review Score of 8.3 (8.250) out of 10, based on 2 reviews in the last 2 years. Over all time Wallfield House Residential Home has 19 reviews.

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Review from C N (Son of Resident) published on 16 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been a resident for a few months now. As soon as she moved in it felt like home. She's made so many new friends with the staff. She's well fed and looked after, spending so long on her own, she wishes she'd made the decision to move into Wallfield House years ago. The place does need some fresh
decoration but overall the value for money is excellent.

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Review from I B (Son-in-law of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Wallfield is a large airy Edwardian home in a small country town. The rooms are spacious and light. The dining room area is large enough for residents to gather together. The stairs and lift access to first-floor bedrooms which have integral toilets, showering is elsewhere. The kitchen areas are large,
and the staff very friendly and welcoming (despite our arrival at the end of the pandemic) but, in particular, very caring, so it's a fine roomy house with great caring staff.

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Review from H B (Daughter of Resident) published on 17 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although at times, being overstretched, the staff do their best to be friendly, helpful and available to answer any questions I may have. My dad's call alarm is always answered promptly. Wallfield's has the feel of a family home rather than a residents home. Emails are sent to inform relatives of any
changes, alerts for fee payments or pocket money as required. Attention from the local GP surgery and district nurse is good, with podiatry and hairdressing regularly available.

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Review from J R (Daughter of Resident) published on 1 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident of Wallfield Care Home for over two years. She is very happy there. The staff are very kind and caring. As it is a small home, she gets to know the staff well, and they know her well too. The home is welcoming, clean and bright and the food is excellent. My mother now eats
very well and her tastes are catered for. She is kept well hydrated. There is a lot of attention to detail, such as china teacups and tempting food. Communication is good, staff are never too busy to answer queries and give advice. Residents are treated as individuals. Any medical needs are dealt with promptly and the community matron visits regularly. My mother is a dog lover and a therapy dog visits her once a week much to her delight. Thanks to all the staff for their care and attention to detail.

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Review from Peter B (Respite Resident) published on 16 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Went to this care home to recuperate after spinal problems, and I found the experience very good.
The staff were professional, well trained, but most of all caring and empathetic.
Often kitchen and housekeeping are overlooked, but in this home they are definitely part of the team and keep the house
very clean and turn out delicious well cooked fresh food.
I cannot speak too highly of Wallfield House Residential Home which is well managed and like a home from home

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Review from L J (Niece of Resident) published on 9 December 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My auntie lived here and was so well cared for, the staff are all lovely and caring. It is very homely and we were always made to feel welcome. We couldn't be happier with the care my auntie received.

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Review from J C (Daughter of Resident) published on 2 December 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Wallfield for nearly 3 years. The atmosphere is one of an extended family, with many of the staff living locally. They have always tried to be very accommodating to my mother's wishes, even when she has been very demanding. It is a testament to the quality of the food
and care she has received, that when she had pneumonia recently and given only hours to live by the hospital, that she was able to fight off the infection and return to Wallfield in a couple of weeks. It's a relief to know that she is being cared for by people who know her, in a safe environment.

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Review from Broderick S (Stepson of Resident) published on 15 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

This home is ideal for my stepfather. It is conveniently situated and is very comfortable. The owners have only been running this home for a relatively short period of time, so improvements are taking some time but ongoing.

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Review from L F (Daughter of Resident) published on 7 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

My mother has been at Wallfield House for nearly 3 years.
The staff seem to be quite caring and seem to care for my mum quite well. My mum has dementia so I suppose it is quite difficult to keep her entertained.
The building is old and really need redecorating in quite a few areas, some rooms have
been refurbished but my mum's in not one of them. Only one room for residents to sit, so sometimes can be a bit squashed and outside space is poor but overall care I think is good.

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Review from Andrew T (Son of Resident) published on 23 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have no complaints at all about Wallfield House. I have always found the staff very helpful and caring towards both my father and anyone who visits him there, there is always a cup of tea and a biscuit and we are greeted warmly whenever we call. I know that dad can be a bit grumpy at times but the
staff and owners go out of their way to make sure he is alright, I couldn't wish for better.

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Review from C H (Niece of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt has lived in three care homes. This home is by far the best. She settled here very quickly and is happy here. The staff are always on hand to discuss any needs and concerns and know my aunt very well. Staff are very caring and respectful.
The food is good and the rooms are clean, bright and
comfortable. We have visited many homes over the last five years. I feel this is one of the better ones and I would thoroughly recommend this one.
We are very happy with my aunt's care and comforts. She is happy and has lived here for a year. She loved the visit from the local playgroup and enjoyed making poppies recently.

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Review from Heather M (Daughter of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the outset of her time at Wallfield House, Mum was treated with respect, dignity and care from all the members of the team. Whatever she needed was provided and any issues were resolved straight away.
Her room was comfortable and homely, with her own familiar things around her.
All the team went
the extra mile to make Mum feel at home and cherished. WONDERFUL!

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Review from C T (Daughter of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been cared for at Wallfield House Residential Home for the past fifteen months. Mum has settled well to dependent living, she is content and has benefitted from the home from home approach and personal care and support given by both management and staff.
I and my family are always made
to feel welcome when visiting Mum and they keep me totally informed as to Mum's welfare, giving further confidence that she is safe and receiving exceptional care.

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Review from Simon C (Son of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident for two and a half years and in all her time she has been treated with respect and dignity in a friendly, caring environment.
As my mother's condition has changed the staff have gone above and beyond our expectations to meet her more challenging needs, for which her family
are extremely grateful.

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Review from Pippa D (Daughter of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has resided at Wallfield House for over a year. She is so happy there. she feels safe, well cared for and no longer lonely.
Her room is spacious with several pieces of her own furniture to make it feel just like home.
The staff are caring, friendly and always have time to chat. The food
is excellent with good choices.
Activities are planned every day and the residents are stimulated and encouraged to pursue their hobbies.
There are regular medical checks, access to chiropody, optician and hairdresser and visits to and from the local community.
There is always a lovely, homely welcome.

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Review from M E (Resident) assisted by family/friend published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The kindness from the staff was wonderful, it felt like a true home. The staff were well trained and caring, who would go the extra mile to meet the needs of the residents.
The room was comfortable and meals were flexible, according to my likes and dislikes.
The team were led by an attentive and committed
individual.
I was very happy and would recommend this home.

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Review from Catherine G (Daughter of Resident) published on 8 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Vary caring.
Lots of one to one attention.
Attentive.
Never smells.
Mum always looks well.
Staff try to hard to meet her needs.
Would like keypad entry for relatives so staff can stay with residents.
Changes to garden underway, which will help enormously on visits.
Ramped access could be better.

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Review from George S (Friend of Resident) published on 9 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All residents seem to be happy and looked after. The person we visited was much improved since she has been living at this care home, she is now getting regular meals which is a big help and is being cared for.

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Review from S M (Daughter of Resident) published on 8 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My family has been very happy with the support my dad has received. He is content and well looked after. The staff are excellent.

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Current Review Score: 8.3 (8.250)

Overview of Review Score

The Review Score of 8.3 (8.250) out of 10 for Wallfield House Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 2 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.8 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.458 for Wallfield House Residential Home is calculated as follows: ( (13 Excellents x 5) + (10 Goods x 4) + (1 Poors x 2) ) ÷ 24 Ratings = 4.458

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.792 Points relating to the number of positive Reviews for Wallfield House Residential Home is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 15 registered maximum number of service users is 3. 2 Positive Reviews ÷ 3 = 0.667

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Nov 2018

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

2 Bed Vacancies

posted 14 Feb 2025

We currently have 2 lovely bedrooms available.


Awards / Recognitions (1)

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Meet the Team (2)

Romany

Romany Baxter

Job Title: Registered Manager

Joined: 2017

I have been the Registered Manager at Wallfield House for over 5 years. My passion is making sure the Residents who live at Wallfield House are as happy as they can be, receiving excellent care from a dedicated and fantastic team.


Toni

Toni Norbury

Job Title: Deputy Manager

Joined: 2000

I have worked at Wallfield House for over 22 years, starting as a Care Assistant and working my way to becoming a Deputy Manager which I have now been doing for over 10 years. My passion is making a difference in the Resident's lives, whether it be just a nice chat with them or liaising with external healthcare professionals in order to contribute towards better health and care outcomes.


Frequently Asked Questions about Wallfield House Residential Home

What types of Care is Wallfield House Residential Home registered for?

Older Person Care, Respite Care & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wallfield House Residential Home provide?

Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Wallfield House Residential Home have?

There are 15 Single Rooms.

What are the Facilities & Services at Wallfield House Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wallfield House Residential Home to the centre of Derby?

4.1 mile(s) as the crow flies, distance by road may be significantly further.