Watford House

Watford Road, High Peak SK22 4EJ
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9.7 62 Reviews
  • Watford House, High Peak
Watford House provides residential and respite care and support for the elderly. Specialising in the care of people living with any type of Dementia, challenging behaviour and those with sensory or physical impairments they really can meet the needs of everyone.

There are 36 single rooms of which 24 have en-suite facilities. There are vast outdoor areas to enjoy and communal spaces to spend time with likeminded people.

All of the staff are highly trained in every aspect of person-centred care and all care provided is planned with the individual and their families to create a tailor-made package of care to suit every need.

Watford House is an extraordinary home with exceptional standards, a visit is highly recommended to anyone who is considering a stay in a care home.

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Care Provided by Watford House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 40 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Parkinson's Disease
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Joyce Strachan (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (36)
    • Couples/Companion Rooms (2)
    • Single Rooms with ensuite Wet Room (24)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2019

Funding & Fees Guide for Watford House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,267 – £1,360
    • Self-Funded Residential Dementia Care £1,267 – £1,360
    • RESPITE Self-Funded Residential Care £1,393 – £1,496
    • RESPITE Self-Funded Residential Dementia Care £1,393 – £1,496

  • Fees include 24/7 care and support, food and beverages, laundry services, and access to clinical support.
  • (these prices are only a guideline, please contact Watford House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Car Park available within grounds.


Watford House Reviews (62)

Total of 62, showing 61-62
9.7

Watford House has a Review Score of 9.7 (9.738) out of 10, based on 15 reviews in the last 2 years. Over all time Watford House has 62 reviews.

Overall Experience

  • 42
  • 18
  • 0
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  • 2

Date Published

62
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15
47

Review from Jeanette T (Niece of Resident) published on 13 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

My Auntie has spent just short of a year in this care home. The best thing we did for her was to move her to a different care home. The things we have seen and had to go through was awful. I would not recommend that anyone puts their loved ones in here.

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Review from C T (Next of Kin) published on 13 November 2019
Submitted via Website • Report

Overall Experience  Overall Experience 1.0 out of 5

I had to remove my parent from this care home due to a number of negative experiences and far too many issues. While some aspects of the home were good (i.e. the food is of good quality and a few carers are actually caring), overall the service is not as good as the specialist nature being advertised,
in my opinion. For anyone considering a placement here I absolutely advise you to do plenty of research. Things are not always as they seem and you must trust the findings of the latest CQC report and ensure you do multiple inspections. Talk to the residents and their families, wander around the home and get a sense of the place. Ask for their complaints statistics, not just for the past month but for the past year or more. If you do decide to place a relative here, please be vigilant and monitor your relatives at all times. Keep your eyes and ears open - don't assume anything. I am now so grateful to have found a wonderful and truly dementia specialist care home for my parent.

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Current Review Score: 9.7 (9.738)

Overview of Review Score

The Review Score of 9.7 (9.738) out of 10 for Watford House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.738 for Watford House is calculated as follows: ( (126 Excellents x 5) + (40 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 168 Ratings = 4.738

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Watford House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 27 Feb 2024

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

5 Bed Vacancies

posted 04 Mar 2025

Offering residential, nursing and dementia care we welcome enquiries to our beautiful, purpose built luxury care home.


Awards / Recognitions (2)

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Meet the Team (2)

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Carinna Mycock

Job Title: Registered Manager

Joined: 2014

Hi, I am Carinna, the CQC Registered Manager at Watford House. I have worked here since 2014 starting my career as a care assistant. I became a Senior Carer and then a Team leader and gained the qualifications to progress further.


In July 2018, I completed my Level 5 Leadership and Management NVQ in Health and Social Care and became the manager of Watford House. One of my proudest moments was being registered by the CQC!


Many of the staff who I started my training with are still here today, which makes for a really good, supportive team who know how one another work, and know the home inside out. Lots of the residents have lived here happily for longer than I have worked here which is a true testament to the care and dedication they receive from every staff member in every department, every day.


I truly could not imagine working anywhere but Watford House.


Valerie

Valerie Mills

Job Title: Team Leader

Joined: 1990

Hi, I'm Val. I have worked at Watford House for almost 30 years! I have been in every department at one time or another and consider Watford House my second home.
I have been a Senior Care Assistant for a very long time and became Team Leader in 2018. I support all staff to fulfil their duties to the best of their abilities and have a wealth of knowledge of the home.