Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for residential care, residential care with dementia and depending on assessment, palliative care/end of life care & support.
Brimington Care Home has a Review Score of 9.9 (9.876) out of 10, based on 21 reviews in the last 2 years. Over all time Brimington Care Home has 68 reviews.
Review from Jayne L (Daughter of Resident) published on 8 October 2024
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Overall Experience
5.0 out of 5
Reply from Clare Bates, Home Manager at Brimington Care Home
Thank you, Jayne, so much for your lovely kind comments. I will make sure I pass it on to the team.
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Review from Susan R (Daughter of Resident) published on 6 March 2024
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5.0 out of 5
Reply from Clare Bates, Manager at Brimington Care Home
Thank you for your lovely review, I will make sure I feed this back to the team, again thank you
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Review from Vicky C (Granddaughter of Resident) published on 31 January 2024
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Overall Experience
5.0 out of 5
Reply from clare bates, Manager at Brimington Care Home
Thank you so much for your lovely comments; I will make sure to pass them on to the rest of the team.
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Review from Lynda A (Friend of Resident) published on 31 January 2024
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Overall Experience
5.0 out of 5
Reply from Clare Bates, Manager at Brimington Care Home
Thank you for your kind comments; I will make sure I pass them on to the rest of the team.
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Review from Julie D (Daughter of Resident) published on 31 January 2024
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Overall Experience
5.0 out of 5
Reply from Clare Bates, Manager at Brimington Care Home
Thank you for your lovely comments, I will make sure we pass them on to the team.
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Review from Stephen D (Son-in-law of Resident) published on 31 January 2024
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5.0 out of 5
Reply from clare bates, Manager at Brimington Care Home
Thankyou for your lovely comments, I will make sure I pass them onto the team.
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Review from Steve W (Son-in-law of Resident) published on 30 January 2024
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Overall Experience
5.0 out of 5
Reply from Clare Bates, Manager at Brimington Care Home
Thank you for your lovely feedback I will make sure I pass it onto the rest of the team.
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Review from Elizabeth Ann W (Daughter of Resident) published on 25 January 2024
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Overall Experience
5.0 out of 5
Reply from Clare Bates, Manager at Brimington Care Home
Thank you so very much for your lovely kind comments, I will make sure I pass this on to the team.
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Review from Derek C (Son-in-law of Resident) published on 25 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from clare bates, Manager at Brimington Care Home
Thank you for taking the time to complete your review and for your lovely comments. I will of course pass it on to the team.
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Review from Marie C (Daughter of Resident) published on 25 January 2024
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Overall Experience
5.0 out of 5
Reply from clare bates, Manager at Brimington Care Home
Thankyou so much for your kind comments, I will make sure these are passed onto the team. Thank you.
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Review from G J (Son of Resident) published on 24 January 2024
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Overall Experience
5.0 out of 5
Reply from Clare Bates, Manager at Brimington Care Home
Thank you so much for the lovely comments regarding your mum, I will make sure that I pass this on to everyone. Thank you again.
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Review from L J (Daughter-in-law of Resident) published on 24 January 2024
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Overall Experience
5.0 out of 5
Reply from Clare Bates, Manager at Brimington Care Home
Thank you so much for the lovely comments, I will make sure I pass them on to the team. Thank you again.
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Review from P S (Friend of Resident) published on 22 January 2024
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Overall Experience
5.0 out of 5
Reply from Clare Bates, Manager at Brimington Care Home
Thank you so much for these wonderful comments. It really was an honour to be able to support the ladies. I will ensure I pass this on to the team. Once again, thank you so much.
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Review from Janat W (Daughter of Resident) published on 22 January 2024
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5.0 out of 5
Reply from Clare Bates, Manager at Brimington Care Home
Thank you so much for your wonderful comments, I will make sure this is passed on to the team, we love when you visit and it is a pleasure to look after your mum.
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Review from N J (Granddaughter of Resident) published on 22 January 2024
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Overall Experience
5.0 out of 5
Reply from Clare Bates, Manager at Brimington Care Home
Thank you for your kind comments, I will ensure this is passed on to the team.
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Review from Jason N (Son of Resident) published on 22 January 2024
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from Clare Bates, Manager at Brimington Care Home
Thank you so much for taking the time to review. I will make sure I pass this on to the rest of the team.
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Review from Carl W (Son of Resident) published on 19 December 2023
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Overall Experience
5.0 out of 5
Reply from clare bates, Manager at Brimington Care Home
Thank you so much for taking the time and the lovely comments, it really is a pleasure to hear such lovely feedback.
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Review from L H (Partner of Resident) published on 21 September 2023
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Overall Experience
5.0 out of 5
Reply from clare bates, Manager at Brimington Care Home
Thank you for your kind comments, I will ensure I pass this on to the team and also a special thank you to our activity therapist. Thank you.
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Review from Elizabeth H (Daughter of Resident) published on 28 June 2023
Submitted via Postal Card •
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Overall Experience
5.0 out of 5
Reply from clare bates, Manager at Brimington Care Home
Thank you for the lovely comments, it really was a pleasure to get to know you and how quickly you became one of the family, thank you for the lovely visit.
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Review from Stephen John H (Stepson of Resident) published on 12 May 2023
Submitted via Website •
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Overall Experience
5.0 out of 5
Reply from clare bates, Manager at Brimington Care Home
Thank you for the lovely comments. I will make sure the team are all aware.
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The Review Score of 9.9 (9.876) out of 10 for Brimington Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.876 for Brimington Care Home is calculated as follows: ( (220 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 250 Ratings = 4.876
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Brimington Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Jun 2022
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Job Title: Home Manager
Joined: 2013
Clare Bates, the dedicated Home Manager at Brimington, brings an impressive 38 years of experience in the care sector, having embarked on her journey at the age of 16 through a youth training scheme. With a career deeply rooted in compassion and a commitment to person-centred care, Clare’s passion for enhancing the lives of those she serves is evident in her day-to-day leadership.
Over her 15 years at Brimington, Clare has progressed from Carer to Senior Carer, Deputy Manager, and now Home Manager, embodying the values of dedication and empathy that are the cornerstone of Aurem Care. Clare’s commitment is not only professional but also personal, as a mother of two who values the importance of family and creating a home-like environment for residents. Her wealth of experience and genuine care make her an invaluable asset to the Brimington community and a reassuring presence for residents and their families.
Clare’s approach to leadership is rooted in a supportive and hands-on style, making her an inspiring figure for her team and a pillar of strength for residents and their families. She believes in nurturing a collaborative environment where every team member feels valued and empowered to deliver the highest standard of care. Clare takes time to work alongside her team on the floor, ensuring she remains closely connected with residents’ daily lives and needs. This hands-on approach reinforces her commitment to person-centred care, creating a warm, home-like atmosphere at Brimington that prioritises individual well-being and dignity.
Her dedication goes beyond simply managing; Clare strives to make a meaningful difference in each resident’s life, treating every person in her care with respect, compassion, and empathy. By fostering strong relationships and maintaining an open-door policy, she encourages residents and their families to share their thoughts, ensuring they feel heard and supported. Clare’s unwavering dedication to her team and residents at Brimington makes her not just a manager, but a true advocate for quality, compassionate care.
Job Title: Administrator
Joined: 2018
Mandy Linacre has been the welcoming face of Brimington Care Home since joining as the Administrator in August 2018. With her bubbly and happy nature, Mandy ensures that every visitor is greeted with a warm smile, creating a positive and inviting atmosphere from the moment they arrive.
Mandy is dedicated to providing excellent administrative support, helping to ensure the smooth running of the home. Her approachable and friendly demeanour makes her an integral part of the Brimington team, offering both residents and staff the support they need.
Outside of work, Mandy enjoys spending quality time with her family and loves holidaying in Benidorm, where she recharges and relaxes.
Mandy’s cheerful personality and dedication to her role make her a key figure at Brimington, reflecting Aurem Care’s values of creating a warm and welcoming environment.
Job Title: Well-being Coordinator
Joined: 2020
Chloe Hutchinson joined Brimington Care Home as the Wellbeing Coordinator in July 2020. Known for her kind and caring nature, Chloe is dedicated to ensuring the well-being of residents through thoughtful and engaging activities. She gives immense effort and time to create a positive and fulfilling environment, helping to make cherished memories for residents.
As a true "Memory Maker," Chloe’s passion lies in improving the quality of life for the residents, going above and beyond in her role. Her commitment to resident well-being shines through in everything she does.
Outside of work, Chloe enjoys spending time with her son, Joey, as well as dog walking and staying active with Clubbercise.
Chloe’s dedication and positive energy make her a valued member of the Brimington Care Home team, fully aligned with Aurem Care’s mission of providing compassionate, person-centred care.
Job Title: Chef/Senior Care Assistant
Joined: 2023
Marija Prince joined Brimington Care Home in July 2023, taking on the unique dual roles of Chef and Senior Care Assistant. Her passion for both caregiving and cooking makes her a valuable and versatile member of the team.
As a Chef, Marija loves preparing delicious meals for the residents, putting immense effort into creating menus that are both nutritious and exciting. She especially enjoys baking birthday cakes, making sure each resident feels celebrated and special on their big day. Her creativity in the kitchen brings a fresh and delightful variety to the dining experience.
In her role as Senior Care Assistant, Marija supports the well-being of residents with the same dedication and compassion she brings to her cooking. Her ability to balance both roles showcases her commitment to ensuring residents enjoy a fulfilling and comfortable life at Brimington.
Outside of work, Marija enjoys DJing and Northern Soul music, adding even more energy and enthusiasm to her already dynamic personality.
Marija’s contributions to both the kitchen and the care team reflect Aurem Care’s values of providing a holistic, person-centred approach to resident care. Her passion for both roles makes her an integral part of the Brimington community.
Job Title: Senior Care Assistant
Joined: 2016
Terri Booker has been a dedicated Senior Care Assistant at Brimington Care Home since August 2016. In her role, Terri is responsible for managing the medication side of the home, overseeing the day-to-day operations, and supporting the team to ensure everything runs smoothly.
Her leadership and expertise are essential in maintaining the high standard of care that Brimington provides. Terri’s commitment to the well-being of the residents and her ability to manage the care team effectively make her an invaluable part of the home’s daily operations.
Terri’s role goes beyond caregiving—she ensures that the home is organised and that residents receive the best possible support, reflecting Aurem Care’s values of excellence and compassion.
Job Title: Senior Care Assistant
Joined: 2019
Lauren Dawes has been a dedicated Senior Care Assistant at Brimington Care Home since April 2019.
Known for her patience, empathy, and attention to detail, Lauren excels in her role, ensuring that residents receive the highest standard of care. Her commitment to the well-being of each resident makes her an invaluable part of the care team.
Outside of work, Lauren enjoys spending time with her children, going for walks, baking, and, when she gets the chance, catching up on sleep! Her balanced approach to work and family life reflects her caring and thoughtful nature.
Lauren’s dedication and compassionate approach aligns perfectly with Aurem Care’s values, making her a trusted and respected member of the Brimington team.
Job Title: Care Assistant
Joined: 2013
Neil Pointon has been a dedicated Care Assistant at Brimington Care Home since July 2013. Known for his fun-loving nature and positive energy, Neil is a valued member of the team who truly values each and every resident, making their days brighter with his warm interactions.
Outside of work, Neil enjoys football, going to the gym, and taking part in quizzes. He takes great pride in his marriage to his wife, Jo, which he considers his greatest achievement.
Neil’s brother also works at Brimington, making the care home feel like a family both for the staff and the residents. His genuine care and commitment to the residents reflect Aurem Care’s core values of compassion and joy in caregiving.
Job Title: Care Assistant
Joined: 2001
Matt Pointon has been a dedicated Care Assistant at Brimington Care Home since May 2001. With over 23 years of experience, Matt is considered the heart of the home. His extensive knowledge and calm approach ensure that there’s no situation he hasn’t dealt with, and his experience has touched every role within the home.
Known for his calming presence and the positive effect he has on both residents and colleagues, Matt’s steady and supportive nature makes him a beloved member of the team. His brother Neil also works at Brimington, adding to the family-like atmosphere of the home.
Outside of work, Matt enjoys going to the gym, watching sports, and socialising. His commitment to the well-being of the residents and his easygoing manner reflect the values of Aurem Care, making him an invaluable part of the Brimington community.
Job Title: Care Assistant
Joined: 2018
Tom McDonough has been a valued Care Assistant at Brimington Care Home since October 2018. Known for his efficiency, conscientiousness, and hard work, Tom is a kind and dedicated member of the team who truly makes a difference in the lives of the residents. His caring nature and commitment have earned him the admiration of both his colleagues and the residents, who think the world of him.
Outside of work, Tom enjoys football, attending music festivals, and going to concerts—bringing his vibrant energy and love for life to everything he does.
Tom’s dedication and the positive impact he has on the residents reflect Aurem Care’s core values of compassionate, person-centred care. He is a vital part of the Brimington community, ensuring that each resident feels valued and supported every day.
