Our weekly fees are based on dependency level and are determined after a full assessment of person's needs. We accommodate for residential care, residential care with dementia and depending on assessment, palliative care/end of life care & support.
Brimington Care Home has a Review Score of 9.9 (9.876) out of 10, based on 21 reviews in the last 2 years. Over all time Brimington Care Home has 68 reviews.
Review from L R (Daughter of Resident) published on 17 April 2023
Submitted via Postal Card •
Report
Reply from clare bates, Manager at Brimington Care Home
Thank you so much for your kind comments. I will make sure I pass this on to the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Lynn G (Daughter of Resident) published on 15 March 2023
Submitted via Website •
Report
Reply from clare bates, Manager at Brimington Care Home
Thank you so much for the lovely comment and so pleased you are happy. I will make sure I pass it onto the team.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Michelle L (Daughter of Resident) published on 15 March 2022
Submitted via Website •
Report
Reply from clare bates, Manager at Brimington Care Home
Thank you so much for your kind feedback, it is so valued. I will make sure I inform the team of this. Again, thank you so much.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from M W (Daughter of Resident) published on 19 January 2022
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sally H (Daughter of Resident) published on 17 November 2021
Submitted via Website •
Report
Reply from Clare Bates, Manager at Brimington Care Home
Thank you for the wonderful comment and it is a pleasure looking after your Mum, I will pass the feedback onto the staff.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from G T (Daughter of Resident) published on 19 August 2021
Submitted via Website •
Report
Reply from clare bates, Manager at Brimington Care Home
Thank you for your lovely comments I will ensure I pass this onto the staff, again thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon L (Daughter of Resident) published on 6 May 2021
Submitted via Website •
Report
Reply from clare bates, Manager at Brimington Care Home
Thank you so much for spending the time to review the home and thank you for such kind words, I will ensure the team are informed of the feedback, thank you.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Kay P (Daughter of Resident) published on 13 January 2021
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John T (Son of Resident) published on 23 December 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from P B (Wife of Resident) published on 9 September 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A D (Daughter of Resident) published on 12 August 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Frances A (Wife of Resident) published on 11 August 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Christine N (Daughter of Resident) published on 9 August 2020
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Clare V (Daughter of Resident) published on 5 March 2020
Submitted via Postal Card •
Report
Reply from Olivia Shields, Marketing Assistant at Brimington Care Home
Thank you, Clare, for letting us know how we are doing at Brimington Care Home. The care and wellbeing of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D C (Daughter of Resident) published on 7 February 2020
Submitted via Postal Card •
Report
Reply from Olivia Shields, Marketing Assistant at Brimington Care Home
Thank you, D C, for your comments about your recent experience at Brimington Care Home. Our residents’ wellbeing is our main priority and it is great to hear that you were so pleased with the quality of our care. We always appreciate individuals taking the time to give their feedback and we are very pleased to hear that you had a positive experience. All of our staff are committed to providing the best possible care experience for all of our residents and it is very rewarding to have their efforts recognised.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R W (Son of Resident) published on 18 December 2019
Submitted via Postal Card •
Report
Reply from Olivia Shields, Marketing Assistant at Brimington Care Home
Thank you for letting us know how we are doing at Brimington Care Home. The care and well-being of every resident is our number one priority, and it is rewarding to have such positive feedback about how we are doing.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V H (Daughter of Resident) published on 13 December 2019
Submitted via Postal Card •
Report
Reply from Jasmine Bracken, Marketing Administrator at Brimington Care Home
Thank you for letting us know how we are doing at Brimington Care Home. The care and wellbeing of every resident is our number one priority and it is rewarding to have such positive feedback about how we are doing.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Margaret T (Daughter of Resident) published on 3 October 2019
Submitted via Website •
Report
Reply from Jasmine Bracken, Marketing Administrator at Brimington Care Home
Thank you Margaret, for your kind comments about our Care team. We appreciate you taking the time to leave feedback for Brimington Care Home. We understand how upsetting it must have been, and are so pleased you felt that our team lived up to expectation and treated your dad with dignity and the compassion he deserved during his time at our home. We hope that his time at Brimington did see some friendships flourish with both the Care team and residents. Thank you again Margaret and if there is anything more we can do please do not hesitate to reach out.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from V H (Daughter-in-law of Resident) published on 17 June 2019
Submitted via Postal Card •
Report
Reply from Ronnie Cavanagh, Marketing at Brimington Care Home
Thank you for your feedback following your recent experience at our home. We are happy to learn it has been a positive one. We appreciate you taking the time to let us know how we are doing. Have a wonderful day.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L J (Daughter of Resident) published on 22 March 2019
Submitted via Postal Card •
Report
Reply from Ronnie Cavanagh, Marketing at Brimington Care Home
Thank you for your wonderful feedback about our home. We are pleased to hear that your experience has been positive and appreciate all of your kind comments about our team. We hope to see you again soon.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.876) out of 10 for Brimington Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 21 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 21 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.876 for Brimington Care Home is calculated as follows: ( (220 Excellents x 5) + (29 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 250 Ratings = 4.876
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Brimington Care Home is based on 21 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 21 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 10 Jun 2022
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Home Manager
Joined: 2013
Clare Bates, the dedicated Home Manager at Brimington, brings an impressive 38 years of experience in the care sector, having embarked on her journey at the age of 16 through a youth training scheme. With a career deeply rooted in compassion and a commitment to person-centred care, Clare’s passion for enhancing the lives of those she serves is evident in her day-to-day leadership.
Over her 15 years at Brimington, Clare has progressed from Carer to Senior Carer, Deputy Manager, and now Home Manager, embodying the values of dedication and empathy that are the cornerstone of Aurem Care. Clare’s commitment is not only professional but also personal, as a mother of two who values the importance of family and creating a home-like environment for residents. Her wealth of experience and genuine care make her an invaluable asset to the Brimington community and a reassuring presence for residents and their families.
Clare’s approach to leadership is rooted in a supportive and hands-on style, making her an inspiring figure for her team and a pillar of strength for residents and their families. She believes in nurturing a collaborative environment where every team member feels valued and empowered to deliver the highest standard of care. Clare takes time to work alongside her team on the floor, ensuring she remains closely connected with residents’ daily lives and needs. This hands-on approach reinforces her commitment to person-centred care, creating a warm, home-like atmosphere at Brimington that prioritises individual well-being and dignity.
Her dedication goes beyond simply managing; Clare strives to make a meaningful difference in each resident’s life, treating every person in her care with respect, compassion, and empathy. By fostering strong relationships and maintaining an open-door policy, she encourages residents and their families to share their thoughts, ensuring they feel heard and supported. Clare’s unwavering dedication to her team and residents at Brimington makes her not just a manager, but a true advocate for quality, compassionate care.
Job Title: Administrator
Joined: 2018
Mandy Linacre has been the welcoming face of Brimington Care Home since joining as the Administrator in August 2018. With her bubbly and happy nature, Mandy ensures that every visitor is greeted with a warm smile, creating a positive and inviting atmosphere from the moment they arrive.
Mandy is dedicated to providing excellent administrative support, helping to ensure the smooth running of the home. Her approachable and friendly demeanour makes her an integral part of the Brimington team, offering both residents and staff the support they need.
Outside of work, Mandy enjoys spending quality time with her family and loves holidaying in Benidorm, where she recharges and relaxes.
Mandy’s cheerful personality and dedication to her role make her a key figure at Brimington, reflecting Aurem Care’s values of creating a warm and welcoming environment.
Job Title: Well-being Coordinator
Joined: 2020
Chloe Hutchinson joined Brimington Care Home as the Wellbeing Coordinator in July 2020. Known for her kind and caring nature, Chloe is dedicated to ensuring the well-being of residents through thoughtful and engaging activities. She gives immense effort and time to create a positive and fulfilling environment, helping to make cherished memories for residents.
As a true "Memory Maker," Chloe’s passion lies in improving the quality of life for the residents, going above and beyond in her role. Her commitment to resident well-being shines through in everything she does.
Outside of work, Chloe enjoys spending time with her son, Joey, as well as dog walking and staying active with Clubbercise.
Chloe’s dedication and positive energy make her a valued member of the Brimington Care Home team, fully aligned with Aurem Care’s mission of providing compassionate, person-centred care.
Job Title: Chef/Senior Care Assistant
Joined: 2023
Marija Prince joined Brimington Care Home in July 2023, taking on the unique dual roles of Chef and Senior Care Assistant. Her passion for both caregiving and cooking makes her a valuable and versatile member of the team.
As a Chef, Marija loves preparing delicious meals for the residents, putting immense effort into creating menus that are both nutritious and exciting. She especially enjoys baking birthday cakes, making sure each resident feels celebrated and special on their big day. Her creativity in the kitchen brings a fresh and delightful variety to the dining experience.
In her role as Senior Care Assistant, Marija supports the well-being of residents with the same dedication and compassion she brings to her cooking. Her ability to balance both roles showcases her commitment to ensuring residents enjoy a fulfilling and comfortable life at Brimington.
Outside of work, Marija enjoys DJing and Northern Soul music, adding even more energy and enthusiasm to her already dynamic personality.
Marija’s contributions to both the kitchen and the care team reflect Aurem Care’s values of providing a holistic, person-centred approach to resident care. Her passion for both roles makes her an integral part of the Brimington community.
Job Title: Senior Care Assistant
Joined: 2016
Terri Booker has been a dedicated Senior Care Assistant at Brimington Care Home since August 2016. In her role, Terri is responsible for managing the medication side of the home, overseeing the day-to-day operations, and supporting the team to ensure everything runs smoothly.
Her leadership and expertise are essential in maintaining the high standard of care that Brimington provides. Terri’s commitment to the well-being of the residents and her ability to manage the care team effectively make her an invaluable part of the home’s daily operations.
Terri’s role goes beyond caregiving—she ensures that the home is organised and that residents receive the best possible support, reflecting Aurem Care’s values of excellence and compassion.
Job Title: Senior Care Assistant
Joined: 2019
Lauren Dawes has been a dedicated Senior Care Assistant at Brimington Care Home since April 2019.
Known for her patience, empathy, and attention to detail, Lauren excels in her role, ensuring that residents receive the highest standard of care. Her commitment to the well-being of each resident makes her an invaluable part of the care team.
Outside of work, Lauren enjoys spending time with her children, going for walks, baking, and, when she gets the chance, catching up on sleep! Her balanced approach to work and family life reflects her caring and thoughtful nature.
Lauren’s dedication and compassionate approach aligns perfectly with Aurem Care’s values, making her a trusted and respected member of the Brimington team.
Job Title: Care Assistant
Joined: 2013
Neil Pointon has been a dedicated Care Assistant at Brimington Care Home since July 2013. Known for his fun-loving nature and positive energy, Neil is a valued member of the team who truly values each and every resident, making their days brighter with his warm interactions.
Outside of work, Neil enjoys football, going to the gym, and taking part in quizzes. He takes great pride in his marriage to his wife, Jo, which he considers his greatest achievement.
Neil’s brother also works at Brimington, making the care home feel like a family both for the staff and the residents. His genuine care and commitment to the residents reflect Aurem Care’s core values of compassion and joy in caregiving.
Job Title: Care Assistant
Joined: 2001
Matt Pointon has been a dedicated Care Assistant at Brimington Care Home since May 2001. With over 23 years of experience, Matt is considered the heart of the home. His extensive knowledge and calm approach ensure that there’s no situation he hasn’t dealt with, and his experience has touched every role within the home.
Known for his calming presence and the positive effect he has on both residents and colleagues, Matt’s steady and supportive nature makes him a beloved member of the team. His brother Neil also works at Brimington, adding to the family-like atmosphere of the home.
Outside of work, Matt enjoys going to the gym, watching sports, and socialising. His commitment to the well-being of the residents and his easygoing manner reflect the values of Aurem Care, making him an invaluable part of the Brimington community.
Job Title: Care Assistant
Joined: 2018
Tom McDonough has been a valued Care Assistant at Brimington Care Home since October 2018. Known for his efficiency, conscientiousness, and hard work, Tom is a kind and dedicated member of the team who truly makes a difference in the lives of the residents. His caring nature and commitment have earned him the admiration of both his colleagues and the residents, who think the world of him.
Outside of work, Tom enjoys football, attending music festivals, and going to concerts—bringing his vibrant energy and love for life to everything he does.
Tom’s dedication and the positive impact he has on the residents reflect Aurem Care’s core values of compassionate, person-centred care. He is a vital part of the Brimington community, ensuring that each resident feels valued and supported every day.