Wheathills House

Brun Lane, Kirk Langley, Derby DE6 4LU
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9.8 59 Reviews
  • Wheathills House, Derby
Wheathills House provides residential care in a warm and friendly atmosphere where staff get to know residents to ensure their needs and wishes are continually met. The care team is dedicated to providing a high standard of care that is tailored to each resident. Day care is also available for members of the community.

Residents are encouraged to personalise their rooms as they wish. All rooms are ensuite and have TV points and call systems, plus there is a good mobile network plus Wifi available.The home has various communal areas including a light and airy conservatory, and coffee lounge where residents can relax with family and friends.

Meals at Wheathills are all home cooked and can be tailored to meet any dietary requirements.

Residents can take part in a range of activities at the home, which are designed to stimulate residents and help to improve their quality of life. Activities are carefully chosen to meet the needs and interests of individual residents. The home also benefits from visiting healthcare professionals and a local clergy.

Care Provided by Wheathills House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 30 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Orthopaedic
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Owner
  • Richard and Rebecca Whitehouse
  • Person in charge
  • Richard Whitehouse (Owner/Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (30)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (5)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021
    • Number of floors: 1

Funding & Fees Guide for Wheathills House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,350
    • Self-Funded Residential Dementia Care £1,150 – £1,350
    • RESPITE Self-Funded Residential Care £1,150 – £1,350
    • RESPITE Self-Funded Residential Dementia Care £1,150 – £1,350
  • Everything is included in the weekly price, except from Hairdressing, Chiropody and Newspapers etc.


  • (these prices are only a guideline, please contact Wheathills House to find out the exact price for your requirements)

Facilities

  • Gardens
  • Ground Floor Accommodation only
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting
  • Visitors welcome between 10-12 and 2-4pm and evenings.


  • Parking
  • There is a large carpark with plenty of space.


Total of 59, showing 1-20
9.8

Wheathills House has a Review Score of 9.8 (9.835) out of 10, based on 19 reviews in the last 2 years. Over all time Wheathills House has 59 reviews.

Overall Experience

  • 50
  • 8
  • 1
  • 0
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Date Published

59
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Overall Experience  Overall Experience 5.0 out of 5

Wheathills are an exceptional care home. All the staff take the time to get to know the residents and go above and beyond in their care. My father is not the easiest resident to look after and has some behavioural issues, again the staff have so much patience with him. I cannot fault them at all, the
standard of care is exceptional. The food is amazing my father constantly comments how good the food is and he can put in a request for a "fry up" for his breakfast the following morning and they will accommodate this. Again I think the staff and Wheathills are so good and it's such a brilliant nursing home I would heavily recommend anybody looking for a caring home from home for their loved one, to seriously look at Wheathills as they would get looked after and cared for extremely well.
Wheathills is the best thing that could have happened to my Dad. Thank you to all the staff you are exceptional.

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thank you for your wonderful review. Your positive comments and observations are much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Our dad has been a resident at Wheathills for just over two years now. In his 97th year, me and all my brothers and sisters are really pleased with everything about his care and stay there, especially as we know he isn't always the easiest of customers to deal with and remains in firm denial about his
age and abilities! The property feels more like a country house hotel with beautiful gardens and extensive views over the surrounding countryside but it is most definitely an efficient and effectively run, caring environment. Dad has shared how much he enjoys the food and drink and comments how well the place is managed. Nothing seems too much trouble whenever any of us make contact with the office team, which is every month as we take it in turns to come over and take him out for lunch, a drive or join him for a chat in the extensive conservatory. A huge thank you to all the team for keeping Dad safe and cared for.

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thank you for the lovely review and positive feedback, we are very happy Dad feels content and happy at Wheathills House. Nice to see the staff's hard work is well received and appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Dad has been in Wheathills now for over two years, the staff are excellent and caring, nothing too much trouble, (not sure he fully appreciates how good his life is in there!)
The food is good and varied, it's a safe and harmonious home with plenty of interaction and events to occupy the residents,
and a lot of hard work put in by the team. No hesitation in recommending it to all I meet. Thanks.

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thank you for your review. Our entire staff team are so pleased that your Dad has settled in and feels safe and secure and that the care he receives is acknowledged in your review.


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Overall Experience  Overall Experience 5.0 out of 5

Auntie has been in Wheathills for the last 6/7 years and she has thrived being looked after and cared for. Lovely environment and staff very caring and helpful and very dedicated. Well looked after. Nice place to visit. Would recommend.

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thank you for taking the time to leave a review. Your positive comments and observations are much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

The transition between living independently and living in care can be a tough one but in most cases it's a necessity. This was the case for my parents. We'd had an experience at another residential home before finding Wheathills. The first home was obviously not right for my parents. Luckily we found
Wheathills and they transferred as soon as was possible. Wheathills has been a completely different experience. The management team is well structured, very accessible and well connected to external services that are essential for the residents. The staff work brilliantly with the residents, connecting with each person individually, nothing is too much trouble, and they are always responsive to individual needs. Inhouse chefs cook fresh food daily, and menu is varied. The location is fabulous. Accommodation is comfortable and clean, with good-sized ensuite rooms. We are so pleased we found Wheathills. We thank the full team for their work and the care and support they give our Mum and Dad.

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thank you for your wonderful review. Our entire team are so pleased that your Mum and Dad have settled in and that the care they receive is acknowledged.


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Overall Experience  Overall Experience 4.0 out of 5

Thank you to all the team of staff at Wheathills, my Aunty always said how kind you were even while she resented her own physical limitations at the grand age of 98. Your particular kindness and help in her last few weeks was appreciated by my Aunty and also by myself.

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thank you for taking the time to leave a review. Your positive comments and observations are much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Warmly welcomed every time we visit.
Clean and safe environment.
Efficient and caring staff.
My mother was happy and well cared for during her stay.

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Overall Experience  Overall Experience 5.0 out of 5

I have lived at Wheathills House Care Home for approximately 6 months. My experience is as follows:
My room is warm and comfortable and well-maintained. Having panoramic views of the countryside, which gives me a great deal of pleasure. The staff I have found to be caring, pleasant and supportive.
and treat me with dignity. But like every care environment, Wheathills could do with more staff to reduce work pressure. The food choices and quality are very good. The management is friendly and supportive. However, on occasions, requests have been promised but forgotten e.g. replacement of light bulbs, hanging of pictures, curtains coming off the rails, purchase of some favourite food items. Overall I'm very happy with the the choice I've made to live permanently here.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been looked after at Wheathills, for about 7 months, mum has had no regrets about leaving her home and moving into Wheathills, only for a respite at first, but now does not want to leave. The staff are a credit to their profession. The staff have been caring and kind throughout, looking after
her day and night. We are pleased to say that we are safe in the knowledge that this standard of care will continue. Thank you.

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thank you for your wonderful review. Our entire staff team are so pleased that your Mum has settled in and feels safe and secure and that the care she receives is acknowledged in your review


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Overall Experience  Overall Experience 5.0 out of 5

Superb care home. Caring and well-managed. My mother is extremely happy here. There are regular activities. The staff are approachable and keep me well informed. Visiting is never a problem. I could not have chosen a better place for her to be looked after.

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thank you for taking the time to leave a review. Your positive comments and observations are much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Well cared for.

Reply from Richard Whitehouse, Registered Manager at Wheathills House

Thank you for taking the time to leave a review. Your positive comments and observations are much appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

Lovely residential care home. Senior staff really know the residents well. Rooms feel homely but always fresh and clean. Pleasant communal spaces. Setting has beautiful outdoor space and far-ranging country views.

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Overall Experience  Overall Experience 5.0 out of 5

I am delighted with how well my aunt has settled into Wheathills House. The staff are caring, friendly, endlessly patient and accommodating of residents' individual needs and preferences. It is a real 'home from home'. Concerns are dealt with promptly and efficiently. After a recent hospital stay, my
aunt was most relieved to be returning to Wheathills, rather than her own home, because the staff made her feel safe and well cared for. That speaks volumes and indeed the ambulance staff remarked how nice (and unusual) it was to hear that a patient was happy to be returning to their care home! Visitors are welcomed, everywhere is spotlessly clean and there are several areas, separate from the residents' main lounge, in which to enjoy a cosy chat (a small sitting room, a very extensive conservatory and a patio area when the weather permits). The icing on the cake is that Wheathills is a country house, with extensive grounds, with magnificent views of the surrounding Derbyshire countryside.

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thank you for your wonderful review. Our entire staff team are so pleased that your aunt has settled in and feels safe and secure and that the care she receives is acknowledged in your review.


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Overall Experience  Overall Experience 5.0 out of 5

Our father's previous care home closed down at very short notice and we were recommended Wheathill House as somewhere they thought he would settle and be happy. From the very start, we were impressed by the cleanliness, the food, the general atmosphere of loving care and excellent staff. No one places
a parent in a home lightly and in the ten months he has been at Wheathills House both he and us are completely happy with our choice.

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thank you for taking the time to leave a review. Your positive comments and observations are much appreciated. We are so happy dad has settled in so well.


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Overall Experience  Overall Experience 5.0 out of 5

The home staff show a genuine caring attitude. The house is well run and clean. The staff are also very respectful towards the residents. Mum is happy and feels safe. She is always clean and well fed, the meals are excellent. Importantly to us and her she does not smell. The activities are varied and
enjoyed.

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thank you for leaving a review. Your positive comments and observations are much appreciated. We are pleased mum has settled in well.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Wheathills for just over 6 months now and has settled in well. The staff are attentive and caring and Mum seems happy enough. The home itself is decorated and furnished to a high standard. The atmosphere is friendly and relaxed, it is set in beautiful surroundings with views of the countryside.
Management are always friendly and inform me of any problems with Mum. Overall an excellent care home.

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thank you for the review. We're really pleased that Mum has settled in so well and that she is enjoying being at Wheathills House


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident of Wheathills House for just over a year now, and settled in really well, which means so much to us. The staff are very friendly and caring towards Mum, and put Mum at ease. Visiting Mum is always met with a friendly face from all staff, and made welcome. It’s nice that Wheathills
put on family days such as garden parties, tea mornings, where you get to meet other residents' families. Overall we are pleased we chose Wheathills for Mum.

Reply from Richard Whitehouse, Registered Manager at Wheathills House

Thanks for the review.
We're really pleased that Mum has settled in so well and that she is enjoying being at Wheathills House.


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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident at Wheathills House for just over a year now. After looking at a number of different residential homes, Wheathills came out at the top of our list. We are so glad that we got that decision right. The staff are very caring and professional, and there isn't anything that is
too much trouble. There is always a family-like atmosphere around the place with plenty of smiles and laughter, which I think is important. Mum is very settled and contented at Wheathills which is so nice to see, a huge thank you to all the staff for the fantastic job you all do!

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thank you for the lovely review and positive feedback, we are very happy Mum feels content and happy at Wheathills House.
Nice to see the staff's hard work is well received and appreciated.


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Overall Experience  Overall Experience 5.0 out of 5

I cannot praise the care I have received at Wheathills House over the past 4 weeks enough. Without exception the staff have been caring, considerate and nothing has been too much trouble.
From the day I was admitted my care included being seen by a local GP and arrangements for district nurses to
visit, also a provision of a special bed which was here in less than 24hrs.
My dog was even allowed to visit me several times.
While I am obviously pleased to be going home I shall miss the staff who have all become friends.

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thank you for the review Barbara, I am so pleased you enjoyed your stay here. It is reassuring to know the hard work of the staff is recognised and commended.


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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Wheathills for over 5 years during which her care has been maintained at the highest standard. It is such a comfort knowing she is being looked after in such a lovely setting and being encouraged to engage with staff and other residents.

Reply from Rebecca Whitehouse, Marketing at Wheathills House

Thanks for the review. Our entire staff team are so pleased that your mum feels safe and secure and that the care she receives is acknowledged in the review.


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Current Review Score: 9.8 (9.835)

Overview of Review Score

The Review Score of 9.8 (9.835) out of 10 for Wheathills House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.835 for Wheathills House is calculated as follows: ( (188 Excellents x 5) + (35 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 224 Ratings = 4.835

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Wheathills House is based on 19 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 19 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 24 Jul 2021

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Requires improvement
  • Safe

    Good
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Meet the Team (5)

Richard

Richard Whitehouse

Job Title: Registered Manager

Joined: 1984

Richard is the Registered Manager at Wheathills House.


Rebecca

Rebecca Whitehouse

Job Title: Manager

Joined: 2002

As the Manager, Rebecca runs the day-to-day running of the home.


April

April Albone

Job Title: Care Manager

Joined: 1997

April as the Care Manager is responsible for all aspects of day-to-day operations within the Care Home. She focuses on the care of each resident and the transition between different treatments and stages of care.


April has been part of the team for 25 Years!


Rachel

Rachel Upchurch

Job Title: Supervisor

Joined: 2014

Rachel has been a Supervisor for 8 years, her role is to manage the Team of Care workers, Administrating medication, reporting to Management.


Emma

Emma Allen

Job Title: Supervisor

Joined: 2018

Emma has been at Wheathills House for 5 Years and as a Supervisor for 2 Years. Her role is to manage the team of care workers, administrating medication and reporting to Management.


Frequently Asked Questions about Wheathills House

What types of Care is Wheathills House registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Wheathills House provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Wheathills House have?

There are 30 Single Rooms.

What are the Facilities & Services at Wheathills House?

Own Furniture if required, Smoking not permitted, Near Public Transport, Lift, Stairlift, Wheelchair Access, Ground Floor Accommodation only, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Wheathills House to the centre of Derby?

3.7 mile(s) as the crow flies, distance by road may be significantly further.