Everything is included in the weekly price, except from Hairdressing, Chiropody and Newspapers etc.
Visitors welcome between 10-12 and 2-4pm and evenings.
There is a large carpark with plenty of space.
Wheathills House has a Review Score of 9.8 (9.835) out of 10, based on 19 reviews in the last 2 years. Over all time Wheathills House has 59 reviews.
Review from Paula R (Daughter of Resident) published on 28 January 2025
Submitted via Website •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thank you for your wonderful review. Your positive comments and observations are much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Anne B (Daughter of Resident) published on 23 January 2025
Submitted via Website •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thank you for the lovely review and positive feedback, we are very happy Dad feels content and happy at Wheathills House. Nice to see the staff's hard work is well received and appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Iain B (Son of Resident) published on 16 January 2025
Submitted via Website •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thank you for your review. Our entire staff team are so pleased that your Dad has settled in and feels safe and secure and that the care he receives is acknowledged in your review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from L W (Aunt of Resident) published on 22 October 2024
Submitted via Website •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thank you for taking the time to leave a review. Your positive comments and observations are much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jo F (Daughter of Resident) published on 18 October 2024
Submitted via Website •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thank you for your wonderful review. Our entire team are so pleased that your Mum and Dad have settled in and that the care they receive is acknowledged.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Deborah P (Niece of Resident) published on 15 October 2024
Submitted via Website •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thank you for taking the time to leave a review. Your positive comments and observations are much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Robert S (Son of Resident) published on 17 June 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Catherine I (Resident) assisted by family/friend published on 22 April 2024
Submitted via Postal Card •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Mark B (Son of Resident) published on 17 April 2024
Submitted via Website •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thank you for your wonderful review. Our entire staff team are so pleased that your Mum has settled in and feels safe and secure and that the care she receives is acknowledged in your review
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John W (Son of Resident) published on 12 April 2024
Submitted via Website •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thank you for taking the time to leave a review. Your positive comments and observations are much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from R B (Resident) published on 21 February 2024
Submitted via Postal Card •
Report
Reply from Richard Whitehouse, Registered Manager at Wheathills House
Thank you for taking the time to leave a review. Your positive comments and observations are much appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from S M (Friend of Resident) published on 6 February 2024
Submitted via Website •
Report
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Heather M (Niece of Resident) published on 17 November 2023
Submitted via Website •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thank you for your wonderful review. Our entire staff team are so pleased that your aunt has settled in and feels safe and secure and that the care she receives is acknowledged in your review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J N (Daughter of Resident) published on 17 November 2023
Submitted via Postal Card •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thank you for taking the time to leave a review. Your positive comments and observations are much appreciated. We are so happy dad has settled in so well.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Julie D (Daughter of Resident) published on 10 November 2023
Submitted via Website •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thank you for leaving a review. Your positive comments and observations are much appreciated. We are pleased mum has settled in well.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Alison D (Daughter of Resident) published on 30 October 2023
Submitted via Postal Card •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thank you for the review. We're really pleased that Mum has settled in so well and that she is enjoying being at Wheathills House
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Matthew W (Son of Resident) published on 22 September 2023
Submitted via Website •
Report
Reply from Richard Whitehouse, Registered Manager at Wheathills House
Thanks for the review.
We're really pleased that Mum has settled in so well and that she is enjoying being at Wheathills House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Simon W (Son of Resident) published on 12 September 2023
Submitted via Website •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thank you for the lovely review and positive feedback, we are very happy Mum feels content and happy at Wheathills House.
Nice to see the staff's hard work is well received and appreciated.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Barbara H (Respite Resident) published on 19 April 2023
Submitted via Website •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thank you for the review Barbara, I am so pleased you enjoyed your stay here. It is reassuring to know the hard work of the staff is recognised and commended.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D S (Son of Resident) published on 19 December 2022
Submitted via Website •
Report
Reply from Rebecca Whitehouse, Marketing at Wheathills House
Thanks for the review. Our entire staff team are so pleased that your mum feels safe and secure and that the care she receives is acknowledged in the review.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.8 (9.835) out of 10 for Wheathills House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 19 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 19 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.835 for Wheathills House is calculated as follows: ( (188 Excellents x 5) + (35 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 224 Ratings = 4.835
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Wheathills House is based on 19 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 30 registered maximum number of service users is 6, which has been reached with 19 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 24 Jul 2021
Caring
Effective
Responsive
Safe
Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest ReportPlease Contact Us for Latest Vacancies
Loading
Loading events
Job Title: Registered Manager
Joined: 1984
Richard is the Registered Manager at Wheathills House.
Job Title: Manager
Joined: 2002
As the Manager, Rebecca runs the day-to-day running of the home.
Job Title: Care Manager
Joined: 1997
April as the Care Manager is responsible for all aspects of day-to-day operations within the Care Home. She focuses on the care of each resident and the transition between different treatments and stages of care.
April has been part of the team for 25 Years!
Job Title: Supervisor
Joined: 2014
Rachel has been a Supervisor for 8 years, her role is to manage the Team of Care workers, Administrating medication, reporting to Management.
Job Title: Supervisor
Joined: 2018
Emma has been at Wheathills House for 5 Years and as a Supervisor for 2 Years. Her role is to manage the team of care workers, administrating medication and reporting to Management.