Woodville Residential Care Home

145 Burton Road, Woodville, Swadlincote DE11 7JW
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9.3 14 Reviews
  • Woodville Residential Care Home, Swadlincote
Woodville Residential Care Home offers its residents adaptive facilities spread across two floors and a rear garden.

Residents benefit from the two lounge rooms, dining area and dining room, as well as a conservatory.

The staff listens to residents' needs to ensure the support they receive and how they receive it is provided in their preferred way.

Residents enjoy a balanced diet produced with locally sourced ingredients, meeting their nutritional requirements and preferences.

Care Provided by Woodville Residential Care Home

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 46 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Person in charge
  • Jo-Anne Jammeli (Manager)
  • Admission Criteria
    • No Smoking Residential Clients
    • Ages 65+
  • Room Information
    • Single Rooms (46)
    • Couples/Companion Rooms (0)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2007

Funding & Fees Guide for Woodville Residential Care Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care from £1,183
    • RESPITE Self-Funded Residential Care from £1,183
  • (these prices are only a guideline, please contact Woodville Residential Care Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access

Woodville Residential Care Home Reviews (14)

9.3

Woodville Residential Care Home has a Review Score of 9.3 (9.340) out of 10, based on 9 reviews in the last 2 years. Over all time Woodville Residential Care Home has 14 reviews.

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Overall Experience  Overall Experience 4.0 out of 5

Staff try to be very helpful and cheerful.

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Overall Experience  Overall Experience 4.0 out of 5

The best feature of this care home is the quality of the staff and their positivity.

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Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy at the home with very friendly staff. The accommodation is clean and the food is good. Management are very good and attentive.

Reply from diane Smith, Director at Woodville Residential Care Home

Thank you for your kind words and for taking the time to complete this review.


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Overall Experience  Overall Experience 5.0 out of 5

I have power of attorney for a close friend of mine who has been at Woodville for approximately 18 months. I have always found the home to offer excellent quality of care. The management and staff are very professional and ensure a warm friendly atmosphere exists within the home. They have always responded
quickly and professionally to a number of medical situations ensuring the best possible outcome for my friend. I cannot recommend this care home enough.

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Overall Experience  Overall Experience 5.0 out of 5

As a regular visitor to my parent, I have always found the staff friendly and approachable. They treat my parent very well and are dedicated not only to her personal care but also to her morale making sure she keeps her spirits up, her laundry is also kept to a very high standard.

Reply from diane Smith, Director at Woodville Residential Care Home

Thank you for taking the time to complete this review and for your kind words.


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Overall Experience  Overall Experience 5.0 out of 5

The home is very clean and tidy. The staff are always on hand and will help as and when needed. The food is excellent but not always hot. I find the staff very friendly and always have a smile for everyone. Mom is self-funding and feels the prices are very high but is happy to stay here and would not
be able to cope on her own at home. We as a family are very pleased with the home.

Reply from diane Smith, Director at Woodville Residential Care Home

Thank you for your kind words and for taking the time to complete this review.


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Overall Experience  Overall Experience 5.0 out of 5

Excellent welcome to Mum's new home. Mum has settled well with the support and help from all of the staff, not easy when Mum is deaf. Food is excellent and drinks are always on hand. We as a family are extremely happy with the management and all the friendly staff. Any concerns are listened to and acted
on.

Reply from diane Smith, Director at Woodville Residential Care Home

Thank you for taking the time to complete this review and for your kind words.


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Overall Experience  Overall Experience 4.0 out of 5

Always clean. Nice ensuite room. Nice dining room. Dirty chairs in the lounge. Nice garden.

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Overall Experience  Overall Experience 5.0 out of 5

I write on behalf of my 83-year-old dad. The management team at Woodville Care Home are some of the most professional I have had the pleasure to encounter, as I plot my way through the complex area of caring for my dad. Our family will remain eternally grateful for all the kindness and flexibility demonstrated
during dad's 'last minute' respite placement. Dad thinks of Woodville Care Home as a very special place, full of wonderful staff looking after people with respect and kindness. Woodville is a place I like to visit because it is full of lovely staff and lovely residents, many I think of as my friends.

Reply from Kate Tipper, Sales co ordinator at Woodville Residential Care Home

Thank you for taking the time to leave us a review. We appreciate your feedback and we are delighted to see the star rating.


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Overall Experience  Overall Experience 4.0 out of 5

My mother, who has vascular dementia plus numerous other medical needs is happy and well cared for. The staff have been excellent over the last 12-months, and we, as a family, very pleased with the care and attention shown to our mother and us also.

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Overall Experience  Overall Experience 5.0 out of 5

My mum has been a resident for 4 years. I used to teach Health and Social Care and do the placement visits. This home has a fabulous warm and welcoming atmosphere, the staff are amazing. They treat everyone with respect, kindness, warmth and humour. The home feels like home, every event, Easter, Christmas,
Halloween etc it is decorated in a professional style. The food is great, the rooms are cosy and they feel like family and my mum is very happy!

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Overall Experience  Overall Experience 3.0 out of 5

At this very difficult time for us all, it has been a concern for the whole family that Mum is happy and well cared for. We have all missed being able to pop in and see her. Today the Manager and I organised a video call with my Mum. It was a really wonderful experience for me and for Mum. It was a
great reassurance and I was so pleased to see she looked so happy and well. Our family can't thank you enough for what you all do for our Mum and for all the others in your care. Please pass on our thanks to all the staff at Woodville and take care of yourselves.

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Overall Experience  Overall Experience 5.0 out of 5

My father-in-law went to Woodville for two weeks of respite care. Initially very wary, after two weeks, he told us he wished to stay permanently. He felt safe and enjoyed the company. We found everyone to be courteous, friendly and helpful. The care was excellent, and my father-in-law's needs were taken
into consideration. Sadly his stay was short due to illness, however, the home was able to have him back from the hospital at very short notice and provide end of life care in a calm dignified way.

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Overall Experience  Overall Experience 4.0 out of 5

The staff organised a 'pub' afternoon for Halloween - the dining room was decorated and set out like a pub, staff wore fancy dress, and we had a really lovely time singing old-time songs. The residents that were there had a wonderful time, so lovely to see them joining in with all the songs. Many thanks
to the staff - those who organised this, and those who came in on their day off to support it!

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Current Review Score: 9.3 (9.340)

Overview of Review Score

The Review Score of 9.3 (9.340) out of 10 for Woodville Residential Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 9 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.462 for Woodville Residential Care Home is calculated as follows: ( (62 Excellents x 5) + (31 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 106 Ratings = 4.462

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.878 Points relating to the number of positive Reviews for Woodville Residential Care Home is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 46 registered maximum number of service users is 9.2. 9 Positive Reviews ÷ 9.2 = 0.978

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Mar 2024

Overall
Requires improvement

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Requires improvement
  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (0)

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Frequently Asked Questions about Woodville Residential Care Home

What types of Care is Woodville Residential Care Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Woodville Residential Care Home provide?

Palliative Care, Day Care, Convalescent Care & Own GP if required are other types of care provided.

How many Rooms does Woodville Residential Care Home have?

There are 46 Single Rooms.

What are the Facilities & Services at Woodville Residential Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Woodville Residential Care Home to the centre of Swadlincote?

0.9 mile(s) as the crow flies, distance by road may be significantly further.