The Gables

161 Morley Road, Oakwood, Derby DE21 4QY
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9.0 9 Reviews
  • The Gables, Derby
The Gables is a provider of residential care in Oakwood in Derby.

The home is close by to many local amenities and has good local transport links.

Person-centred care is offered to residents by a highly motivated staff team to help support them live their lives to the full.

The resident chef provides a daily menu of nutritious and tasty food. Any special dietary requirements can be taken into account.

Care Provided by The Gables

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 28 Service Users
  • Primary Care Categories
  • Older Person Care
  • Respite Care
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Margaret Morris and Jayne Hollins
  • Person in charge
  • Margaret Morris and Jayne Hollins (Owner/Manager/Partner)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (28)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2015

Funding & Fees Guide for The Gables

  • Weekly Charges per Person
    • Self-Funded Residential Care £810 – £870
  • (these prices are only a guideline, please contact The Gables to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
9.0

The Gables has a Review Score of 9.0 (8.961) out of 10, based on 4 reviews in the last 2 years. Over all time The Gables has 9 reviews.

Overall Experience

  • 5
  • 4
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Date Published

9
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4
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5
Overall Experience  Overall Experience 5.0 out of 5

My mum lived at The Gables for the last 7 years of her life. This could have been a sad time, as she had lived a happy and vibrant life before her health dictated that she needed to move into a Residential Home. However, living at The Gables meant that the last chapter of her life was full of love,
laughter and fun. She was treated with such kindness and care by everyone and they became more like family. Mum always loved her garden and she was able to look after The Gable's garden - you would always find her outside - pottering away or talking to the birds with a cup of tea in hand. She loved her room and having all of her special things around her. I feel very lucky that Mum was in good health for most of the time and it was only in the last couple of months that she was unwell and when the time came, the love and support that was given to us by everyone at The Gables will never be forgotten or repaid. The owner/manager and the team are simply wonderful.

Reply from Jayne Hollins, Manager at The Gables

Thank you so much David for the lovely review. We really appreciate it. Your mum was a such a lovely presence around the home, we've such fond memories of her participation in activities, and of course her gardening. We all certainly miss her a lot.


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Overall Experience  Overall Experience 5.0 out of 5

The Gables is an excellent care home with a first-rate care team that looked after my mother during a four-month recuperation stay. The location is quiet but easily reachable from Derby City, and the facilities were good. There were regular healthcare visits from the appointed GP's surgery who gave
me clear updates. The Gables team were kind and patient with my mother with whom she had a good rapport, I can't praise them highly enough. My mother became more social during her stay and enjoyed the company of other residents. She is not generally interested in food but became very fond of the kitchen and even left with a gift of her favourite dessert. Thank you to the Gables team.

Reply from Jayne Hollins, Owner/Manager at The Gables

Thank you for your very kind words and lovely review. We're delighted your mother blossomed during her stay here and that she enjoyed the food and the company of her fellow residents so much. It was a pleasure to care for her.


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Overall Experience  Overall Experience 4.0 out of 5

My mum moved into the Gable in June 2023. The home is warm and inviting, with a pleasant garden space. The staff are very friendly. They look after my mum's medication requirements ensuring she takes them as required, and all her other needs. The home provides weekly hairdressing, a chiropodist visits
regularly, and there are weekly visits by a district nurse. The home holds a variety of activities for residents, including quizzes, exercises and other activities to encourage mental stimulus. The home is clean, with two lounge areas, a conservatory and lovely dining space. Meals are very good with residents being offered a choice of food, at breakfast, dinner and tea. Cups of Tea and coffee are available throughout the day. The Gables is well worth considering if you are looking for a caring residential home for a loved one.

Reply from Jayne Hollins, Owner at The Gables

Thank you so much for your kind review! We're thrilled to hear that your mum feels comfortable and well cared for at The Gable. Our team strives to create a welcoming and supportive environment, and it's wonderful to know we're meeting your expectations for your mum's care.


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Overall Experience  Overall Experience 5.0 out of 5

My dear Mum passed away recently and for the last couple of years she was resident at The Gables.
I would like to take this opportunity on behalf of myself and my brother to thank the management and staff for their truly wonderful caring and respectful care given to Mum at her end of life. They are
consummate professionals and have that rare quality of making a person feel loved and treasured.
Heartfelt thanks.

Reply from Jayne Hollins, Home Manager at The Gables

Thank you so much for your kind words during this difficult time. We are deeply sorry for your loss and are honored to have cared for your Mum. Our team strives to provide compassionate and respectful care, and your appreciation means a lot to us. We will always remember your Mum and are glad we could make her feel loved. Please accept our heartfelt condolences to you and your family.


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Overall Experience  Overall Experience 5.0 out of 5

My mum was a resident at The Gables for over seven years, and in all that time, it was warm and clean, and she always commented on how much she enjoyed the meals. The management and staff were always open and helpful to any concerns we had. At the end of her life, we can not thank them enough for the
care she received. The staff went above and beyond anything we could have expected, and I and my brother and sister would like to thank them for all they did.

Reply from Jayne Hollins, Owner/Manager at The Gables at The Gables

Thank you so much for your lovely review. We really appreciate it. Mum was a pleasure to look after and we were very fortunate to get to know her over the years she was with us. She will always be remembered and be very sorely missed.


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Overall Experience  Overall Experience 4.0 out of 5

My experience of The Gables has been a positive one. The staff are very caring and did their best to protect residents from covid. My mother enjoys the food and has put on weight as a result. She seems very settled and happy at the home. My only criticism is there is poor communication around visits,
outside appointments and items Mum needs.

Reply from Jayne Hollins, Owner/Manager at The Gables at The Gables

Thank you very much for your review. We're so glad your mother is thriving here and enjoying life. She's a delight to care for. We also appreciate your feedback regarding communication and will ensure this is addressed.


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Overall Experience  Overall Experience 5.0 out of 5

All managers and carers are very helpful, do a great job and nothing is too much trouble. The home is warm, friendly and nice and comfortable for the residents. The dining room is lovely with excellent food and kitchen staff. Overall, there is like a holiday feel to the place, where they take the time
to do the rooms up for the appropriate occasions. A great job is done by all.

Reply from Jayne Hollins, Owner/Manager at The Gables at The Gables

Thank you for your kind words and feedback. We'll pass your comments on to our staff who will be delighted, as they try very hard to provide a homely atmosphere with great food and a relaxed feel.


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Overall Experience  Overall Experience 4.0 out of 5

We feel a lot more settled in our own minds since my brother became a resident at The Gables Care Home. Knowing he is being supervised to take his medication regularly, as prescribed and also knowing he is having wholesome food every mealtime. However, due to the covid restrictions, we have not been
able to view most of the care home, but the bits we have seen are all clean and tidy.

Reply from Jayne Hollins, Owner/Manager at The Gables at The Gables

We're delighted to have your brother with us and that your mind is now at rest, knowing he's being well looked after. We also look forward to welcoming you to the home as soon as covid restrictions are lifted and will be delighted to give you a full tour.


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Overall Experience  Overall Experience 4.0 out of 5

My Mum had respite care at The Gables in February 2020. The care, kindness and excellent food provided, had her back to good health within the 4 weeks. In July 2021 it became apparent that Mum was in need of additional support 24/7 and agreed to try The Gables (although Mum was sure she didn’t need
a care home!). Within 2 weeks, she had decided to make it her permanent home. The staff provide a caring, kind and happy place to live. She is a new, happy woman. Thank you all.

Reply from Jayne Hollins, Owner/Manager at The Gables

Thank you very much for your kind words. They are very much appreciated and we'll pass them on to the team, who will really appreciate the recognition of their hard work.


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Current Review Score: 9.0 (8.961)

Overview of Review Score

The Review Score of 9.0 (8.961) out of 10 for The Gables is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 4 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.1 out of 5 from 4 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.872 for The Gables is calculated as follows: ( (41 Excellents x 5) + (6 Goods x 4) ) ÷ 47 Ratings = 4.872

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.089 Points relating to the number of positive Reviews for The Gables is based on 4 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 = 3.375

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 28 registered maximum number of service users is 5.6. 4 Positive Reviews ÷ 5.6 = 0.714

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 22 Jun 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about The Gables

What types of Care is The Gables registered for?

Older Person Care & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does The Gables provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does The Gables have?

There are 28 Single Rooms.

What are the Facilities & Services at The Gables?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is The Gables to the centre of Derby?

2.6 mile(s) as the crow flies, distance by road may be significantly further.