Holly Tree Lodge

2 Thornhill Road, Kingsway, Derby DE22 3LX
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8.1 10 Reviews
  • Holly Tree Lodge, Derby
Holly Tree Lodge is a purpose-built environment that is ideal for older people's care needs. The home employs skilled and friendly care workers who are able to specialise in dementia nursing care and sensory impairments.

The home's policy is to support independent living, while making sure that dignity and respect for the individual and central in all decisions made and care planned.

This spacious accommodation has scenic surroundings, a nurse call system in place and a number of adaptations to assist mobility. Meals are prepared with individual likes and dislikes in mind.

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Care Provided by Holly Tree Lodge

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 27 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • Challenging Behaviour/Psychosis
  • Speech Impairment
  • Other Care Provided
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Owner
  • Holly Tree Lodge Ltd
  • Person in charge
  • Katie Difrancesco (Manager)
  • Admission Criteria
    • Residential Dementia
    • Ages 65+
  • Room Information
    • Single Rooms (17)
    • Couples/Companion Rooms (5)
    • Single Rooms with ensuite Wet Room (11)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2020
    • Number of floors: 2

Funding & Fees Guide for Holly Tree Lodge

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £725 – £725
    • Self-Funded Residential Dementia Care £725 – £725
    • RESPITE Self-Funded Residential Care £725 – £725
    • RESPITE Self-Funded Residential Dementia Care £725 – £725

  • Hairdressing & chiropody not included
  • (these prices are only a guideline, please contact Holly Tree Lodge to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Always open


  • Parking

  • Parking available


Holly Tree Lodge Reviews (10)

8.1

Holly Tree Lodge has a Review Score of 8.1 (8.094) out of 10, based on 1 reviews in the last 2 years. Over all time Holly Tree Lodge has 10 reviews.

Overall Experience

  • 7
  • 3
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Review from Suzanne S (Daughter of Resident) published on 14 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has spent six years at Holly Tree Lodge, due to her advanced Alzheimer's. During her stay she received excellent and the home also took good care of my father when he visited. They communicated well with us and ensured Mum was always comfortable and clean. They cared for my mother up to her
peaceful death, ensuring my brother and father were present as she passed. I would recommend this home for anyone suffering with dementia.

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Review from Jill M (Daughter of Resident) published on 19 November 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Although my dad has only been there a very short time (up to now) we think he's landed on his feet, so to speak. The staff have been polite, patient, nothing is too much trouble. Completely understanding and always willing to listen. Long may it last, we are all breathing a big sigh of relief. They
are doing an amazing job with (challenging) residents in these unprecedented times. Many, many thanks from our family to them all.

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Review from Debbie B (Daughter of Resident) published on 27 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother’s dementia became so severe that she needed to go into a home, my sisters and I investigated many care homes in Derby. Our choice was unanimous and we opted for Holly Tree. When we visited the home we were even more convinced of our choice and have been really pleased ever since. Our
mother resided at Holly Tree for 3 years before she sadly died there. Staff seemed genuinely fond of the residents and were always kind and caring. They kept in close communication with us and when my mum finally required end of life care they couldn’t have been better. Unfortunately, she died during COVID, which could have made visiting her at the end very difficult but the staff were brilliant! Mum was moved to a special room that we could enter directly from outside and staff ensured that her needs were met immediately. They were unobtrusive when we were there, yet kind and caring and sat with her at night so Mum was not alone. I couldn’t recommend the home and staff highly enough.

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Review from Rhona O (Daughter of Resident) published on 10 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother went into Holly Tree in May 2018 due to having a stroke and dementia which was hard for us as a family to do. But I cannot fault the care that was given to my Mother. All the staff in the home were just great, couldn’t do enough for my mother and when I visited, I could see that she was being
looked after so well. My mother took seriously ill in November 2019 and she was put onto End of Life Care and looked after in her room. The staff were amazing during her final days, they were there for my mother and her family, popping in all day long to say Hello and check on my mum, getting the District Nurses in when she needed them. When my mum passed, the home was amazing. All of the staff in Holly Tree deserve a medal. The care they gave and are still giving is just fantastic. Again, my family and I cannot thank you all enough, you helped so much in my Mum’s final months of life and she had a giggle with you all, so carry on the good work.

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Review from Micky F (Son of Resident) published on 13 September 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely little home, very caring attitude. Can't fault the staff, always there to help with even the most minor things.

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Review from Dave M (Great-Nephew of Resident) published on 26 July 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

There is a lovely atmosphere at the home, very warm and welcoming. Staff treat the residents (and even visitors) very well, with lots of care and attention. I really cannot speak highly enough of the staff and manager.
My Auntie is always clean and tidy, always well cared for, even though she is very
challenging at times.
Would recommend this home to everybody with no hesitation at all.

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Review from Carolyn S (Daughter of Resident) published on 16 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The home itself is light and bright. My mums room is very nice and spotlessly clean. Her clothes are always clean and ironed well. The meals seem nice and my mum has put weight back on. All of the staff seem genuinely fond of residents and very patient. My only criticism would be that there are not
enough activities to keep residents engaged and occupied although this may be due to lack of resources.

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Review from Allan W (Nephew of Resident) published on 16 December 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father spent 3 years at Holly Tree Lodge with Dementia, and sadly now also my Auntie has the same condition.
I had no hesitation in placing my Auntie at Holly Tree Lodge due to the loving care and attention given to my father by all of the staff during his life there.
My Auntie is very happy and
is very well looked after again by all of the staff which is evident when I visit her most weekends.
Holly Tree Lodge is only as good as the staff that are employed, and with the staff that the owners employ you can not wish or ask for any better care, time and consideration which is shown to all residents.

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Review from Jill D (Daughter of Resident) published on 6 November 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum has been in Holly Tree Lodge for over 2 years now. Throughout this time I have been pleased with the care my mum receives. All the staff I have encountered over this time have always been kind and considerate to both my mum and other residents. Recently I have noticed a few new members of staff
and hopefully they will be just as professional as the previous members. The home is always clean and my mum's bedroom is always clean and fresh bedding is supplied daily.

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Review from Clair P (Daughter of Resident) published on 29 October 2015
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

When my dad was diagnosed with dementia and unable to care for himself it was a massive challenge to find suitable care - Holly Tree Lodge was the place that accepted dad for who he was and not just the difficulties he had and faced in the future. As his daughter living abroad the staff at Holly Tree
Lodge are wonderful. I ring a couple of times a week and they always answer any questions and freely give accounts of what has been happening. I have trust in everything they do for dad and other people in their care. Would 100+10% recommend them.

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Current Review Score: 8.1 (8.094)

Overview of Review Score

The Review Score of 8.1 (8.094) out of 10 for Holly Tree Lodge is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.2 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.909 for Holly Tree Lodge is calculated as follows: ( (10 Excellents x 5) + (1 Goods x 4) ) ÷ 11 Ratings = 4.909

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.185 Points relating to the number of positive Reviews for Holly Tree Lodge is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4. 1 Positive Reviews ÷ 5.4 = 0.185

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 5 Feb 2020

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Holly Tree Lodge

What types of Care is Holly Tree Lodge registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Holly Tree Lodge provide?

Palliative Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Holly Tree Lodge have?

There are 17 Single Rooms and 5 Couples/Companion Rooms.

What are the Facilities & Services at Holly Tree Lodge?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens & Television point in own room are some of the Facilities & Services.

How far is Holly Tree Lodge to the centre of Derby?

1.1 mile(s) as the crow flies, distance by road may be significantly further.