Visitors are welcome at Landemere.
Onsite parking is available, including disabled spaces.
Landemere has a Review Score of 9.9 (9.910) out of 10, based on 13 reviews in the last 2 years. Over all time Landemere has 51 reviews.
Review from Michelle G (Granddaughter of Resident) published on 21 June 2021
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Review from Diane W (Daughter of Resident) published on 21 June 2021
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Review from Peter R (Son of Resident) published on 7 May 2021
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Review from Viv M (Daughter of Resident) published on 28 April 2021
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Review from Sandra K (Daughter of Resident) published on 19 March 2021
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Review from Michael F (Son of Resident) published on 19 March 2021
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Review from Christopher W (Son of Resident) published on 19 March 2021
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Reply from Louise Andrew, Manager at Landemere
Thank you for taking the time to review Landemere and we are pleased you rate our care/ support as very good. We apologise that our communication did not met our normal high standards. We have put measures in place to ensure that you are kept up to date with your mother’s appointments and care and we are happy to discuss this further at a mutually convenient time.
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Review from Jeanette C (Sister of Resident) published on 18 March 2021
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Review from Shirley A (Resident) published on 18 February 2021
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Reply from Louise Andrew, Manager at Landemere
Thank you for your review. We are pleased that you rate our overall standards as excellent and it was our pleasure to care for you. Green vegetables have recently been harder to source due to recent extreme weather conditions in Europe, however, we are assured that this will be quickly resolved. We will highlight your comments regarding our bacon to our catering team.
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Review from Mary S (Resident) published on 17 February 2021
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Review from Eileen H (Resident) published on 17 February 2021
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Review from Kathleen B (Respite Resident) published on 17 February 2021
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Review from Lesley C (Daughter of Resident) published on 9 October 2020
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Review from J F (Sister of Resident) published on 6 October 2020
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Review from Caroline F (Granddaughter of Resident) published on 14 January 2020
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Review from J N (Daughter of Resident) published on 10 July 2019
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Review from W M (Wife of Resident) published on 1 July 2019
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Review from George M (Respite Resident) published on 1 July 2019
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Review from S T (Daughter of Resident) published on 1 July 2019
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Review from George S (Day Care) published on 14 June 2019
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We come here every two weeks to enjoy a meal at reasonable rates.
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The Review Score of 9.9 (9.910) out of 10 for Landemere is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 13 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 13 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.910 for Landemere is calculated as follows: ( (144 Excellents x 5) + (10 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 156 Ratings = 4.91
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Landemere is based on 13 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 13 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 11 May 2023
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
View Latest Reportposted 03 Mar 2025
We currently have two vacancies for care. Please contact Landemere directly for further details.
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