Manorfields

47 Farley Road, Derby DE23 6BW
Submit a Review
7.7 22 Reviews
  • Manorfields, Derby
Manorfields is situated less than a ten-minute bus ride away from Derby city centre. It has been offering local people high quality care and accommodation since it opened in 1971, and can now offer warm and attractive surroundings for up to 40 residents. The home supports people with widely differing care needs, from those who want to remain more independent to those who may need a little more care and attention. The philosophy at Manorfields is to provide a caring and comfortable environment for all residents, while maintaining their privacy and individuality.

The residents’ wellbeing is the top priority of all the staff and they are committed to making everyone’s time at Manorfields as happy as possible. The team has considerable experience in providing excellent care, no matter what the level of need, and they always complement a professional attitude with warmth and compassion so that people are looked after with dignity and respect.

The home is proud to be very much part of the local community and looks forward to continuing to care for its residents for many years to come.

Show Manorfields on the Map

Care Provided by Manorfields

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 40 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Cindy Holler (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (34)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2019

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room

Manorfields Reviews (22)

Total of 22, showing 1-20
7.7

Manorfields has a Review Score of 7.7 (7.708) out of 10, based on 1 reviews in the last 2 years. Over all time Manorfields has 22 reviews.

Overall Experience

  • 11
  • 10
  • 1
  • 0
  • 0

Date Published

22
1
1
1
21

Review from Tracey W (Sister of Resident) published on 19 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My sister is settling in really well here, she's on respite at this moment in time but hoping to keep her in here, the staff are amazing and very friendly and nothing to much trouble, my sister was living with our mum, but mum passed recently and so my sister could no longer stay at mums address she
was diagnosed with Meduim/Advanced Alzheimer's disease and certainly she needs 24/7 care at the sad age of 59 years, I Live Lincoln area but I am prepared to travel to see my sister, as it's a very nice care home, and proper cooked Food, a lady who works here is incredibly helpful, a must if you want reassurance I recommend Manorfields Care Home

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Peter H (Husband of Resident) published on 14 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Under difficult circumstances, I have nothing but praise and thanks to all the staff for their overall care of my wife. The care home is very well organised and clean. My wife has been a resident since July 2020. Due to COVID restrictions, I cannot provide ratings for all areas because I have not seen.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Brian T (Partner of Resident) published on 13 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent service. Seen to do all they can for the welfare of residents. Very good.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jane C (Daughter of Resident) published on 11 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum and auntie are both residents. They've both settled in well. I have been able to visit more recently and this has gone very well. Staff are very good and the home seems to be well run. It's very difficult for everyone at present with all the restrictions but I feel confident that my mum and auntie
are being cared for well and I'm kept informed and updated. It's very reassuring.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Vanessa P (Daughter of Resident) published on 6 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum came into Manorfields for respite care originally but has ended up staying permanently. The staff were very good with her and encouraged us to call regularly for updates on her progress. It's difficult with current restrictions, but Mum seems happy, well cared for and settled. The staff are lovely,
always very friendly and approachable and very good with Mum.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R H (Daughter of Resident) published on 2 May 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I am very happy with the care my dad is receiving. He has settled in well and is happy there. We have been fortunate to find such a good care home!

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Deborah E (Daughter of Resident) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is very happy.
She loves the staff and the food.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Robin S (Son of Resident) published on 27 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff keep me informed on any changes. Dad always seems ok. Staff are very friendly and easy to talk to.
My only problem is when you ask about certain things, you don't always get an answer or reply, otherwise, all very good.
A difficult year for everyone under the circumstances. well done to everyone
and thanks.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Richard G (Son of Resident) published on 19 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My experiences of this care home are extremely limited, as I have not yet been inside. I do, however, believe it to be extremely clean, well-run and engaging for residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kay K (Granddaughter of Resident) published on 15 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

They have made my nan feel very welcome. The staff have been very professional, knowledgeable and friendly from the start. I am so grateful for the care they are giving her.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from P E (Son of Resident) published on 14 April 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The home looks very clean and tidy. My mother seems very happy and content and the staff are very helpful and pleasant.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Alan H (Husband of Resident) published on 18 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Very comfortable and caring for the residents. Also, the home is easy to access and all the staff are helpful and friendly.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J S (Son of Resident) published on 2 October 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Ever since day one my son has at all times been treated with dignity and respect. From what I have witnessed all of his needs and catered for. They have endless patience even when at one-time my son threw his dinner at his carer she calmly carried on as normal. Where they get their endless patience
for is beyond me. The entire staff are wonderful and dedicated people and apart from pay each and every one of them deserves a medal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Kathryn K (Daughter of Resident) published on 5 August 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are brilliant. They spend time talking to residents; as individuals with a past, a story to tell, with likes and dislikes. It's a good atmosphere - the staff have a laugh and a sing-song with residents. It's lovely. My Dad is happy here, good food, always someone to talk to or help, a choice
of places to sit, nice garden. It's been a positive move for Dad and our family.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carol W (Daughter of Resident) published on 18 February 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Manorfields for the last 14 months. I have always found the facilities, management and staff are super. This is a very difficult job and the staff and management of Manorfields are always very helpful and efficient. I would definitely recommend.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Dean M (Son of Resident) published on 30 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother came to Manorfields in May of 2018 and myself and my family are very happy with the care and support we receive from the staff. Clothes sometimes go missing and that is to be expected, with 38 residents. Generally Mum is looking well and we are happy.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Michelle T (Daughter of Resident) published on 24 January 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Really helpful - lovely place.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S C (Daughter of Resident) published on 1 June 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Experience of coming to the home has been nice and happy for mum.
Just don't like when she's wet through when I visit sometimes.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Audrey B (Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very friendly and very nice, the service of care sector is very good and I'm happy living at Manorfields Residential Home.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J F (Daughter of Resident) published on 23 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff always friendly and there to answer any questions we have.
Staff do amazing for how many residents they have to look after, although I do think more staff are needed for such a demanding job.
They deserve a medal.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 7.7 (7.708)

Overview of Review Score

The Review Score of 7.7 (7.708) out of 10 for Manorfields is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 1 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.583 for Manorfields is calculated as follows: ( (7 Excellents x 5) + (5 Goods x 4) ) ÷ 12 Ratings = 4.583

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.125 Points relating to the number of positive Reviews for Manorfields is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 40 registered maximum number of service users is 8. 1 Positive Reviews ÷ 8 = 0.125

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 28 Sep 2022

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet

Frequently Asked Questions about Manorfields

What types of Care is Manorfields registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Manorfields provide?

Day Care, Convalescent Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Manorfields have?

There are 34 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Manorfields?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Manorfields to the centre of Derby?

1.2 mile(s) as the crow flies, distance by road may be significantly further.