Perth House

Athlone Close, Chaddesden, Derby DE21 4BP
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7.5 3 Reviews
  • Perth House, Derby
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Care Provided by Perth House

  • Type of Service
    • Residential Home
  • Local Authority Owned
  • For a maximum of 39 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability

Good to Know

  • Person in charge
  • Cathy Keenan (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (39)

Facilities

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Perth House Reviews (3)

7.5

Perth House has a Review Score of 7.5 (7.506) out of 10, based on 3 reviews in the last 2 years. Over all time Perth House has 3 reviews.

Overall Experience

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Date Published

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Review from W B (Son of Resident) published on 18 March 2025
Submitted via Website • Report

Overall Experience  Overall Experience 2.0 out of 5

My 94year old mother spent just over a week there in that time 40 pounds was taken from her purse, I complained to the home, on investigation the 40 pounds was accounted for on her admission to the facility, obviously wasn't there on departure the room was checked I was told after several discussions
by phone with the home manager i was told this was taken very seriously staff were briefed ect , but was then told there is no policy in place to return this, which I found pretty disgusting, they have admitted guilt but now won't pay back the money so just a warning to others who admit elderly relatives ect please make sure they have no cash or valuables on entry as obviously there is chance other things might go missing too, it has left a very bitter taste tbh.

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Review from Janette H (Daughter of Resident) published on 18 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At first I thought the Perth House was bare no pictures art work, very sterile in its interior. But that is insignificant in light of the superb care and individual attention a resident recieves whilst staying there. It was spotlessly clean. The meals provided were amazing thanks to the chef and kitchen
team. The care given to my mum was excellent. She was there for 2 weeks following a hospital admission /discharge for a broken pelvis as well as several other health needs. My mum was treated with the utmost dignity and all of her needs addressed. Including rehabilitation getting her walking again and enabling her to develop self worth. A big thank you to all who work there.

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Review from John O (Son of Resident) published on 29 February 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was placed here for rehabilitation after leaving the hospital. She had a fractured pelvis and needed support to become independent again. She spent only three days here. The care and support she received here was excellent. The staff were very friendly and attentive. They were always ready to
help. Catering is done on-site, and the food was very good, she said. A very pleasant experience for her, which helped reduce her anxiety about care homes. It would be nice if they were all like this. A very big thank you to all the staff there.

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Current Review Score: 7.5 (7.506)

Overview of Review Score

The Review Score of 7.5 (7.506) out of 10 for Perth House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.1 out of 5 from 3 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 3.4 out of 5 from 2 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.125 for Perth House is calculated as follows: ( (20 Excellents x 5) + (2 Goods x 4) + (5 Satisfactorys x 3) + (4 Poors x 2) + (1 Very Poors x 1) ) ÷ 32 Ratings = 4.125

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 3.381 Points relating to the number of positive Reviews for Perth House is based on 2 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 = 3.125

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 39 registered maximum number of service users is 7.8. 2 Positive Reviews ÷ 7.8 = 0.256

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Frequently Asked Questions about Perth House

What types of Care is Perth House registered for?

Older Person Care & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Perth House have?

There are 39 Single Rooms.

How far is Perth House to the centre of Derby?

1.6 mile(s) as the crow flies, distance by road may be significantly further.