Southover

397 Burton Road, Derby DE23 6AN
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1 Review
  • Southover, Derby
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Care Provided by Southover

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 22 Service Users
  • Primary Care Categories
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Other Care Provided
  • Own GP if required

Good to Know

  • Owner
  • White Doves Residential Homes Ltd
  • Person in charge
  • Chris Hanrahan (Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (16)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2009

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Television point in own room
  • Wheelchair Access
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Southover Reviews (1)

Over all time Southover has 1 review.

Overall Experience

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Date Published

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Review from Sheena C (Regular Volunteer) published on 30 August 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I had an occasion to visit the above care home and these are my comments:


1. As soon as I walked into the home I was struck by the friendliness of staff and how they loved and cared for residents.
2. The vast amount of photographs of residents taking part in activities, not just the usual of craft

etc but outings to restaurants and even sightseeing.
3. The brightness of the immaculate rooms and decor.
4. The happiness and laughter of residents.
5. Staff who so obviously loved caring for the residents.
6. A well-equipped building suiting the variety of needs.
7. A varied set of menus catering for the requests and needs of residents.
8. A pleasant garden area where a few of residents were enjoying
9. This care home would be my first choice if ever needed.


Thank you for the privilege of being part of my time with you all.


Reply from Chrisdina Hanrahan, Manager at Southover

Thank you for your lovely comments. Our staff team work hard to ensure the residents living at Southover have a good quality of life and are able to enjoy the outdoors as well as the indoors. It is important that contact from family, friends and the community are maintained we, therefore, welcome any guest into our home and thank you for taking the time to visit us.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Overview of Review Score

Performance

Care Quality Commission (CQC) Rating

Date: 5 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Southover

What types of Care is Southover registered for?

Older Person Care, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Southover provide?

Own GP if required is an additional type of care provided.

How many Rooms does Southover have?

There are 16 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Southover?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Southover to the centre of Derby?

1.2 mile(s) as the crow flies, distance by road may be significantly further.