Aigburth

21 Manor Road, Oadby, Leicester LE2 2LL
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9.8 103 Reviews
  • Aigburth, Leicester
MHA Aigburth is a care home designed to provide a welcoming and vibrant environment for all its residents. Located in Oadby, Leicester, the modern, en-suite accommodation spread across three floors, the home caters to a range of needs including advanced dementia and residential care for 56 residents.

The en-suite bedrooms are complemented by comfortable communal lounges, a sensory room, and a coffee bar that doubles as a space for family gatherings and celebrations. Regular visits from a chaplain provide multi-faith services, while one-to-one activities are available for residents who prefer quieter, personalised experiences.

The lovely gardens are much more than just outdoor spaces, they are places to relax, connect, and enjoy nature. Beautifully landscaped and maintained by volunteers, the gardens offer a peaceful haven for residents, complete with vibrant flowerbeds, shady seating areas, and accessible pathways.

Its easy to understand why mealtimes are so important at Aigburth. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

With over 60 years of history and a strong connection to the local community, Aigburth is more than a care home, it’s a place where life is celebrated, memories are made, and residents feel valued and supported. Whether you’re searching for yourself or a loved one, for short stays, nursing or dementia care, the team at Aigburth are here to help.

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Care Provided by Aigburth

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (56)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2005

Funding & Fees Guide for Aigburth

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,272 – £1,415
    • Self-Funded Residential Dementia Care £1,424 – £1,563
  • (these prices are only a guideline, please contact Aigburth to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Aigburth Reviews (103)

Total of 103, showing 1-20
9.8

Aigburth has a Review Score of 9.8 (9.843) out of 10, based on 37 reviews in the last 2 years. Over all time Aigburth has 103 reviews.

Overall Experience

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Review from B T (Resident) published on 30 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Since moving in, I have felt comfortable. My room has been personalised to how I want it. The staff are very nice to me and I feel comfortable talking to them. When I need assistance the staff are always available. If they can't help straight away they come back when they can. They were kind to me when
I was not feeling well.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind words. We are pleased to hear that you are happy with the care provided and hope to continue to provide you with a great service.


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Review from H H (Regular Volunteer) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aigburth is a truly exceptional home, the atmosphere of loving compassion surrounds you as you enter. Caring is the staff's top priority no matter how frail, ill or cognitively impaired each resident is treated respectfully, lovingly and with good humour. This enables residents to function to the best
of their remaining abilities as they are being consistently supported by staff performing at their very best too. It's not only a privilege but also a source of joy to spend time in the company of the residents and staff here at Aigburth and I write this having visited many other care homes both in this city and county and in other parts of England too. A resident wrote in the home's New Year magazine 'Soon settled into the routine of the home, enjoying the activities including storytelling, exercise, music etc. I have chatted and made friends with many staff and residents. A relative wrote 'We couldn't have chosen better it is a lovely home with beautiful gardens. The staff are amazing.'

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for taking the time to submit this review for our home; we are pleased to hear how happy you are with the care that we provide for your parents. All feedback is most welcome and your kind words will be shared with the staff team.


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Review from Tracey H (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Well, where to begin - since last September, both my parents have been residents at Aigburth Care Home. I have to say the place is outstanding. It is very well maintained and is always clean and tidy. The rooms are spacious, clean and all rooms have a view of the gardens.
The care that is provided
is amazing, and the staff treat the residents with care, compassion, respect and dignity. All members of staff are very friendly, and welcoming. There are lots of activities each day, and everyone is encouraged to join in. Each day the residents receive a newsletter that provides facts of the day, jokes, and a quiz. Residents also receive a daily menu where they can choose what meals they would like.
There are various areas where you can sit with your loved ones, such as the beautiful gardens, decking area and a foyer where refreshments are available.
I would highly recommend this care home to others.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you so much for taking the time to submit this review for our home. All feedback is most welcome and your kind words will be shared with the staff team.


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Review from N G (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been in Aigburth for just over a year. She is settled and we know most of the staff by name and all by sight. Mum's mobility is deteriorating but I'm confident Aigburth will be able to respond as required.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you so much for taking the time to submit this review for our Home; we are pleased to hear how happy you are with the care that we provide for your mother. All feedback is most welcome and your kind words will be shared with the staff team.


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Review from Elaine H (Daughter of Resident) published on 28 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As the resident's daughter, I am very pleased with the care they are receiving and feel that the resident's needs are being met. I also appreciate the communication with the staff about the welfare of my father.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you so much for taking the time to submit this review for our Home; we are pleased to hear how happy you are with the care that we provide for your father. All feedback is most welcome and your kind words will be shared with the staff team.


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Review from L B (Relative of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff at Aigburth are all very friendly, irrespective of their role. There's a lovely atmosphere and lots of laughs. There are many activities organised for the residents such as gardening club, games, crafts, music performances, day trips out, coffee mornings, and more. There are good menu options
and regular snacks.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind review. We are so pleased that you are happy with the care at Aigburth. We do our very best to ensure there is a happy atmosphere, both for the residents and their families.


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Review from G B (Daughter of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Aigburth for over 9 years and I do not think I could have found a better home for her. She had a major stroke from which she made a poor recovery, is wheelchair- bound and in recent years developed vascular dementia. She has lived on all 3 floors of the home, moving
as her care needs have increased and staff have continually and sensitively reviewed her care requirements involving Mum and myself throughout. Staff encourage Mum to join in with the regular and full programme of activities as she wishes and is able. Her health and well-being are well-monitored.
Mum feels safe and secure with the routine provided, truly cared for, and especially enjoys the variety and quality of the home-cooked food and beautiful gardens. The home is very well-managed and run by a caring and happy staff team, many of whom have worked there a long time. There is also extra excellent support provided by dedicated volunteers.
I would highly recommend!

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you so much for taking the time to submit this review for our Home; we are pleased to hear how happy you are with the care that we provide for your mother. All feedback is most welcome and your kind words will be shared with the staff team.


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Review from Adrian P (Son of Resident) published on 17 January 2025
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care of residents with compassion, dignity and professionalism.
Concerned attitude amongst the staff and this is reflected in the spirit amongst the residents. Excellent hygiene and safety standards.
Welcoming attitude to relatives and visitors.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for taking the time to submit this review for our Home; we are pleased to hear how happy you are with the care that we provide for your mother. All feedback is most welcome and your kind words will be shared with the staff team.


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Review from H L (Resident) published on 17 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I was warmly welcomed into Aigburth at short notice on the 23rd of May 2024 after a spell in hospital. 7 months later I'm still here! Aigburth is a lovely place but would just like to say the following - It would be nice if dining tables were always set with pepper and salt and napkins to see hunting
around. It would be nice if tea and hot food was always piping hot.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind words. We will take your comments on board and hope to continue to provide you with a great service.


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Review from Ruby C (Resident) published on 13 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

In March my two daughters were informed that the home wanted to change the Kingfisher floor to an all-dementia floor and would like me and four or five other residents to move to Treetops. After being on Kingfisher for three years it was a little traumatic but having viewed what would be my room I agreed.
I was able to move items of furniture etc with me and all went well.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for taking the time out to write us a review. I am sorry to hear that it was a traumatic time for you. I'm pleased the move went well in the end. We hope to provide the best service for you.


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Review from G C (Resident) published on 3 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The administration manager is always helpful and available in need. I find the majority of staff understand my willingness to help. The handyman is always happy to help unless he is very busy, he will help the next day. I enjoy the variety of activities offered, whether we want to attend or not. Personally,
for me, the three very good meals are too heavy. I appreciate the freedom to bring any pictures and have them put up in my room and bring in my own furniture that I choose to.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your lovely review and kind words. It is good to hear that you feel well cared for and it is a great pleasure to look after you in our home. We hope to continue to offer the best service to you.


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Review from Lucy W (Daughter of Resident) published on 23 December 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Sadly my mum wasn't at Aigburth for long - but in the time she was there, she was looked after with care and dedication. When she became very poorly, the whole team showed compassion and caring not just to her but to all our family. I would have no hesitation in recommending this care home to others.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind words, it is much appreciated by all at Aigburth. It was a pleasure to look after your mum, she was a lovely lady and we all miss her dearly.


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Review from Stephen T (Son of Resident) published on 24 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very impressed with the care my mother receives at Aigburth and she has been here for three years now. I feel as a relative that I get on much better with the staff now compared with 2021 but to be fair there were a few months when Covid caused visiting regulations to be rigidly enforced. There
is quite a bit of camaraderie among the relatives and I welcome the opportunity for relative meetings on a regular basis. Our family have known Aigburth since it opened.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind review. We are so pleased that you are happy with the care at Aigburth. We do our very best to ensure there is a happy atmosphere, both for the residents and their families.


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Review from J B (Stepson of Resident) published on 24 September 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My stepmother spent the last 8 weeks of her life at Aigburth. She was treated with dignity and respect throughout. The staff communicated very well with the family, helping to take informed decisions at critical times.

Reply from Naeema Adam, Home Manager at Aigburth

Thank you for your kind words, it is much appreciated by all at Aigburth. It was a pleasure to look after your step-mother, she was a lovely lady and we all miss her dearly.


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Review from Simon T (Son of Resident) published on 3 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I could not be more happier with the care that my mum receives at this care home. I could not recommend this home enough to anybody it is outstanding. 100% recommendations for me, for example, my mum always looks clean and well dressed and always looks happy even with dementia.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind words; it is much appreciated by all at Aigburth. We are so pleased that you are happy with the care at the home. We are honoured to have your lovely mum with us.


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Review from J R (Daughter of Resident) published on 19 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother enjoyed the show with the magicians at the end of May. They spent a long time interacting with the residents (and staff) in a way that made everyone feel included and they remembered the names of those they had spoken to.
Mum has been able to recall the fun she had even a couple of weeks
later.

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Review from L G (Sister of Resident) published on 9 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very caring and do their best to look after the residents who all have advanced dementia. There is a nice atmosphere when I visit, often there are birthdays to celebrate and a cake is provided. I can’t think she would get this care at another home.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind review. We are so pleased that you are happy with the care at Aigburth. We do our very best to ensure there is a happy atmosphere both for the residents and also, their families.


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Review from J M (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

So many good things to say about Aigburth. Staff are very friendly, good team spirit, great atmosphere, lots of laughs. There are lots of activities organised for the residents such as gardening club, games, crafting, music performances, day trips out, coffee mornings, and so much more. There are lots
of tasty meals, good menu options from which the residents can choose. Good cleaning regime, spillages are quickly cleared away. Purpose-built as a care home, wheelchair accessible, wide corridors, every room is en-suite with a great garden view, with light and airy communal areas. Visitors are always made to feel welcome no matter what the time of day, you can even enjoy a meal with your loved one. We are so glad we chose Aigburth.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind review. We are so pleased that you are happy with the care at Aigburth. We do our very best to ensure there is a happy atmosphere both for the residents and also, their families.


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Review from H T (Daughter of Resident) published on 2 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Friendly, caring atmosphere. Great facilities and the most beautiful gardens.
The staff are welcoming and approachable. Mum has been supported in maintaining as much independence as possible whilst also having help whenever necessary.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind words. We will share your review with our team.


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Review from John R (Nephew of Resident) published on 29 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have always been very satisfied with the way Aigburth have cared, over 9 years, for my aunt. The facilities are first class and the care excellent, especially over the last few months when my aunt has been extremely frail. They communicate well with my brother and I. I was disappointed that there
was no MHA home for my mother to go into and Aigburth compares well with with the one she is in now, which itself has 5 stars.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your lovely review. We are so pleased to hear the lovely comments, which will be shared with the team. It is very much appreciated and we hope to continue to provide the best service.


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Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for Aigburth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for Aigburth is calculated as follows: ( (370 Excellents x 5) + (60 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 434 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aigburth is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (8)

Top 20 Large Care Home Groups 2025

Recipient: MHA

Date: Friday 31 Jan 2025 More details

Top 20 Large Care Home Groups 2024

Recipient: MHA

Date: Wednesday 31 Jan 2024 More details

Top 20 Large Care Home Groups 2023

Recipient: MHA

Date: Tuesday 28 Feb 2023 More details

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Frequently Asked Questions about Aigburth

What types of Care is Aigburth registered for?

Older Person Care, Dementia, Respite Care & Mental Health Condition are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Aigburth provide?

Palliative Care, Day Care, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Aigburth have?

There are 56 Single Rooms.

What are the Facilities & Services at Aigburth?

Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room & Television point in own room are some of the Facilities & Services.

How far is Aigburth to the centre of Leicester?

2.8 mile(s) as the crow flies, distance by road may be significantly further.