Aigburth

21 Manor Road, Oadby, Leicester LE2 2LL
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9.8 103 Reviews
  • Aigburth, Leicester
MHA Aigburth is a care home designed to provide a welcoming and vibrant environment for all its residents. Located in Oadby, Leicester, the modern, en-suite accommodation spread across three floors, the home caters to a range of needs including advanced dementia and residential care for 56 residents.

The en-suite bedrooms are complemented by comfortable communal lounges, a sensory room, and a coffee bar that doubles as a space for family gatherings and celebrations. Regular visits from a chaplain provide multi-faith services, while one-to-one activities are available for residents who prefer quieter, personalised experiences.

The lovely gardens are much more than just outdoor spaces, they are places to relax, connect, and enjoy nature. Beautifully landscaped and maintained by volunteers, the gardens offer a peaceful haven for residents, complete with vibrant flowerbeds, shady seating areas, and accessible pathways.

Its easy to understand why mealtimes are so important at Aigburth. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

With over 60 years of history and a strong connection to the local community, Aigburth is more than a care home, it’s a place where life is celebrated, memories are made, and residents feel valued and supported. Whether you’re searching for yourself or a loved one, for short stays, nursing or dementia care, the team at Aigburth are here to help.

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Care Provided by Aigburth

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (56)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2005

Funding & Fees Guide for Aigburth

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,272 – £1,415
    • Self-Funded Residential Dementia Care £1,424 – £1,563
  • (these prices are only a guideline, please contact Aigburth to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Aigburth Reviews (103)

Total of 103, showing 21-40
9.8

Aigburth has a Review Score of 9.8 (9.843) out of 10, based on 37 reviews in the last 2 years. Over all time Aigburth has 103 reviews.

Overall Experience

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Review from S R (Niece of Resident) published on 21 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Aigburth Care Home is a very welcoming place. The staff are very supportive and caring. The rooms are beautifully clean and ideal for their residents. There are numerous facilities, including the lovely gardens - attractive all year round.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your review. We are so pleased to hear the lovely comments, which will be shared with the team. It is very much appreciated and we hope to continue to provide the best service.


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Review from J W (Respite Resident) published on 31 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife some five years ago had excellent treatment during her end of life. I have had to experience a stay some five years later and the care and events at Aigburth have not deteriorated in the years gone by.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your lovely review. We are so pleased to hear the lovely comments, which will be shared with the team, it is very much appreciated and we hope to continue to provide the best service.


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Review from Aiden F (Son of Resident) published on 10 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Caring staff. Good facilities. Wonderful garden.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind review. I will share it with the team.


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Review from Lynda M (Niece of Resident) published on 28 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt is a resident at Aigburth she is happy there and has the help and support to live her life independently.
The staff are lovely helpful and accommodating and the atmosphere is like a little family-run home.
A big thank you to all the staff for the excellent care you provide to my aunt, we are
blessed to have such wonderful, caring, genuine people.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your lovely review. We are so pleased to hear the lovely comments which will be shared with the team, it is very much appreciated and we hope to continue to provide the best service.


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Review from Rob B (Son of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has been at Aigburth for many years. I have nothing but praise for the staff and the environment they create. Every time I visit, it's clear she is being very well looked after by compassionate and dedicated staff.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your lovely review. We are so pleased to hear the lovely comments which will be shared with the team, it is very much appreciated and we hope to continue to provide the best service.


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Review from Heather S (Daughter of Resident) published on 8 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

As a family, we are incredibly grateful to the staff at Aigburth Care Home for the recent care they have given to our dad following a rapid decline in his mental and physical health. This has been very traumatic for our whole family but everyone at Aigburth has been warm, welcoming and reassuring. This
has been consistent from the home manager to the carers, maintenance team, laundry and kitchen staff. It is wonderful to see the staff interacting in such a positive manner with all the patients and with one another. The individual care and attention to detail that has been shown to Dad has been amazing and we could not have wished for more. The wonderful volunteers have provided lots of opportunities for us, as a family, to become part of the everyday life at Aigburth and we have loved walking in the beautiful garden or going to the Sunday service. It is extra special that we have been able to take our little dog in to see Dad which has helped him to settle and has his brightened day! Thank you.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for such lovely comments about our home. It is appreciated and means a lot to all of us. We are so glad that your father has settled in well and we hope to continue to provide a great service.


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Review from Audrey C (Daughter-in-law of Resident) published on 3 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mother-in-law well looked after by Aigburth since 2021 until her passing at ripe old age of 93 in September. Home is well managed and staff is good at communicating and engaging with family members, inviting them for meetings and updating them on wellbeing of their loved ones. Staff are all caring and
professional. In my mother-in-law's final days, the home was wonderfully accommodating with the large number of family members coming in and out of the home, making a difficult time less stressful. Thank you Aigburth for everything you've done, keep up the good work. Not easy looking after people with dementia, takes special people.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind words. It was a pleasure looking after your mother-in-law and she will be dearly missed by all, she was a lovely lady and we will all have happy memories of her.


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Review from D L (Sister of Resident) published on 25 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

All staff who work for Aigburth Care Home give their best. At times, I believe they would be helped with, if possible, one or two more staff, x few hours or whatever they require a week.
The home is one of the best I have visited. May it always be so.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind words, we hope to continue to provide the best service.


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Review from R S (Daughter of Resident) published on 26 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

On the whole, the standard of care is excellent.
A few things are missed but that is inevitable in such a large place.
The home is spotlessly clean and the staff are always well-presented and friendly.
The organised activities are fabulous.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind review. We are so pleased that you are happy with the care at Aigburth. We do our very best to ensure there is a happy atmosphere – both for the residents and also, their families.


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Review from Rosalind V (Friend of Resident) published on 11 September 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

It is a very friendly home.
The residents are looked after well. The food looks good, as are the rooms.
Lots of entertainment and trips out.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for the lovely words. We hope to continue to provide the best service.


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Review from J H (Granddaughter of Resident) published on 5 September 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Fantastic, caring place where granny is so happy and cared for. Wonderful atmosphere and very welcoming. The activities are really engaging and well-adapted. All the residents are valued highly with staff attention and care exemplary and wow, the gardens are just outstanding!

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for the lovely words. It has been a pleasure looking after your gran for all these years and we hope to continue to provide the best service. We are so pleased she is happy with us.


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Review from Paul L (Son of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My experience of Aigburth has been excellent. It is not easy to see a very close relative suddenly needing 24/7 care, but Aigburth has been the perfect place. All the staff I have contact with have been professional, supportive, and approachable. It has been good to have peace of mind that Mum is in
the best place for her at this stage of her life. The facilities are outstanding and seem more like a hotel. It was wonderful to have the use of the lounge for Mum's birthday, which made for a very special family time. Very thankful for Aigburth and all the staff.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for such lovely comments about our home. It is appreciated and means a lot to all of us. We are so glad that your Mum has settled in well and we hope to continue to provide the best of care. We are so pleased you were able to celebrate your Mum’s birthday in the lounge and had a lovely time.


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Review from R F (Daughter of Resident) published on 18 July 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I was delighted to be invited to an exhibition of residents’ art at Aigburth. My mum has always loved painting and was encouraged to take this up again and submit her work for the exhibition. I felt it gave her focus and huge enjoyment, being out in the garden during the summer.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind words, we really appreciate them. We are pleased you and your mum were able to enjoy the Art Exhibition in the garden and hope you are able to enjoy the rest of the summer.


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Review from G S (Resident) published on 15 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The standard here is very good and the care is sometimes over the top but better that way than the other. Support is good and I have been treated with dignity when the support has been necessary. The staff and management do as well as can be expected when money is on a tight rein. I hope that when the
cost of living improves, the fees will come down proportionately and not stay at the level they are as the utilities do! I find my room on the small side and it is difficult to entertain visitors.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your lovely review and kind words. It is good to hear that you feel well cared for in our home and it is a great pleasure to look after you.


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Review from A T (Daughter of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother received wonderful kind thoughtful care from all staff at Aigburth, especially during her final weeks. I can’t thank them or recommend them enough.
She had a clean comfortable room with a view over the lovely garden which is cared for by several volunteer gardeners.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind words. It was an honour to care for your mum while she was living here, she was a lovely lady and we will all have happy memories of her.


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Review from Richard W (Friend of Resident) published on 23 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having moved four months previous the staff and the care they provided were great. Unfortunately, our friend passed away in March and throughout the last days of her life, the staff were caring and sympathetic.
Overall a lovely care home to be in, it was a pleasure to know everyone staff and residents.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you so much for your kind words. It was a real pleasure to provide care for your friend during the short time she was staying here.


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Review from R B (Daughter of Resident) published on 30 April 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum needed urgent respite care after having a fall at home following a stroke. The manager was able to assess her quickly, a room was available, and my mum was able to go in that same day. All the staff are kind and helpful, as are the lovely volunteers who organise all sorts of activities. My mum
feels safe and supported, and her being at Aigburth has given the family peace of mind. It is not her home, but the staff really try to make it the next best thing. Her only criticism is that the food can be a bit bland!

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind words, it is appreciated and means a lot to all of us. We are so glad that your mum has settled in well and we hope to continue to provide a great service. We have informed our chef/cooks regarding the food.


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Review from Donna K (Daughter of Resident) published on 7 March 2023
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I found the staff to be very friendly and respectful towards my mother, maintained a good standard of personal hygiene which was a concern for me in Mum receiving care outside of the family unit. Really pleased with how the caregiving staff interacted with Mum as she is a very sociable person. I am
happy with the overall care Mum received during her respite stay and would have no issues in returning to this care service.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for such lovely comments for our Home. It is appreciated and means a lot to all of us. We are so glad that your mother has settled in well and we hope to continue to provide a great service.


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Review from E L (Daughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Aigburth Residential Home since February 2022 after being in a previous care home for about 19 months. Her experience in Aigburth has been much more successful since moving to the home. She mixes with the other residents and is much happier now she has been moved from the top floor
to the ground floor. Just before Christmas unfortunately she caught Covid but the staff managed to look after her well during this time and she is now well. The care the staff provided during her period of illness was amazing and the care staff always showed compassion and care to her physical and mental needs. The family will always be grateful to all the staff at the home including the catering staff. Mum always enjoys her food and has a good diet in the home. Thanks to all the staff at Aigburth especially the staff who worked through the recent Christmas period.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind words, we are so pleased your mother has had a successful stay with us and hope she continues to do so.


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Review from Anne W (Daughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aigburth has really been a good experience for my Mum. Since settling she has received great care. Staff are very helpful especially the senior staff we have met. The home is clean and smells fresh. Mum feels welcome, has friends and often says she is very happy there. There are usually two quality
activities a day. Many of these are run by volunteers but staff encourage Mum to attend and also organise and run activities. The garden is beautiful and also tended by volunteers. The food is very good and options appropriate. Visiting is flexible and we are always welcomed. I would not hesitate to recommend Aigburth.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind words, it is very much appreciated. We are very pleased your mum has had a good experience at Aigburth and is happy, we hope it continues this way.


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Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for Aigburth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for Aigburth is calculated as follows: ( (370 Excellents x 5) + (60 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 434 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aigburth is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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