Aigburth

21 Manor Road, Oadby, Leicester LE2 2LL
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9.8 103 Reviews
  • Aigburth, Leicester
MHA Aigburth is a care home designed to provide a welcoming and vibrant environment for all its residents. Located in Oadby, Leicester, the modern, en-suite accommodation spread across three floors, the home caters to a range of needs including advanced dementia and residential care for 56 residents.

The en-suite bedrooms are complemented by comfortable communal lounges, a sensory room, and a coffee bar that doubles as a space for family gatherings and celebrations. Regular visits from a chaplain provide multi-faith services, while one-to-one activities are available for residents who prefer quieter, personalised experiences.

The lovely gardens are much more than just outdoor spaces, they are places to relax, connect, and enjoy nature. Beautifully landscaped and maintained by volunteers, the gardens offer a peaceful haven for residents, complete with vibrant flowerbeds, shady seating areas, and accessible pathways.

Its easy to understand why mealtimes are so important at Aigburth. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

With over 60 years of history and a strong connection to the local community, Aigburth is more than a care home, it’s a place where life is celebrated, memories are made, and residents feel valued and supported. Whether you’re searching for yourself or a loved one, for short stays, nursing or dementia care, the team at Aigburth are here to help.

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Care Provided by Aigburth

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (56)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2005

Funding & Fees Guide for Aigburth

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,272 – £1,415
    • Self-Funded Residential Dementia Care £1,424 – £1,563
  • (these prices are only a guideline, please contact Aigburth to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Aigburth Reviews (103)

Total of 103, showing 41-60
9.8

Aigburth has a Review Score of 9.8 (9.843) out of 10, based on 37 reviews in the last 2 years. Over all time Aigburth has 103 reviews.

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Review from Carole C (Friend of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The carers are very kind, diligent and sensitive to my friend's needs. He has been unwell in various ways and I have been very impressed by the efforts made by all the staff to take good care of him and to gain medical help from outside the home as and when it is necessary.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind words, we really appreciate them. We hope to carry on providing the best of care.


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Review from Denise F (Daughter of Resident) published on 16 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Having been ill myself over the Christmas period, it was so good to know my mum was being so well looked after, so I could concentrate on getting well again. The staff are wonderful and I appreciated the way they kept my mum informed without worrying her, but also put my mind at rest. Thank you to all
and happy new year.

Reply from Naeema Adam, Administration Manager at Aigburth

Thank you for your kind words. It is very much appreciated and we hope to be of service for many more years.


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Review from Susan D (Daughter of Resident) published on 17 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I can not praise Aigburth care home enough. Mum has been in nearly three years now. She really enjoyed all the activities earlier on but just recently has had a few problems. The staff, all the staff whatever they do, are wonderful with her, that includes the night-time staff. She so enjoyed the jubilee
celebrations. Thank you all.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for such lovely comments for our Home. It is appreciated and means a lot to all of us. We are so glad that the last few years have been good for mum and we hope it continues to be so.


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Review from Emma L (Daughter of Resident) published on 20 April 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aigburth feels like a home from home. All of the staff and support workers are lovely and genuinely care for the residents. Everyone has gone over and above to help my parents to settle, giving suggestions and making alterations to the living arrangements to meet their needs. It has not been an easy
time for any of us, but all the staff have been keen to make this work. I believe it is fair to say that my mum will never know the lengths people have gone to in order to make sure that she is safe and cared for at this stage in her life. I would recommend Aigburth to anyone faced with making a decision about which care home is suitable for their loved one.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your thoughtful words of encouragement. It has been a pleasure to have both mum and dad with us and knowing that they are settling down is heartening to know. Your words are much appreciated.


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Review from Sarah E (Daughter of Resident) published on 15 March 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum has been at Aigburth since August last year. She has been made to feel very welcome and all the staff speak to her with kindness and respect. She has recently been poorly and we were so pleased that she was able to stay at Aigburth with kind people looking after her rather than go onto a strange
hospital ward where they wouldn’t be aware of her special needs. The home has a weekly visit from a local GP surgery and the nurse/practitioner is second to none. She really understands the residents and is great with relatives too! Me and my sister are very pleased with the care given to my mum and the communication that we get from the Seniors if they feel there is something that we need to know. We have often witnessed carers' kindness towards residents when the carers don’t know we are around which is very reassuring for us. The gardens are a real asset to the home and are enjoyed by many of residents. We feel very fortunate that my Mum is being cared for at Aigburth.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your kind words about Aigburth. We are very glad that Mum is happy with us and that the love bestowed on her from our team gives her a sense of joy. Thank you for being so loving and caring and we are thrilled to have you as part of our Aigburth family.


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Review from A G (Friend of Resident) published on 17 February 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I visit many homes in the Midlands but have never come across such a stimulating, friendly, and caring one as Aigburth. The residents, volunteers, and staff radiate warmth and kindness. Well done to everyone.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your kind words of appreciation and we hope that you continue to visit us at Aigburth.


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Review from John C (Son of Resident) published on 7 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed with the quality of care provided to my Dad. All the staff are friendly and helpful. It is reassuring to know that my Dad is happy at Aigburth and is helped to get as much out of life as he can.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for taking the time out to send us thoughtful and kind words. Your dad is much loved by all of us and we hope to have him singing and smiling with us for many more years.


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Review from S F (Niece of Resident) published on 7 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Aunt became a permanent resident at the end of October 2021. My whole family have been very pleased with how well she has settled in. We were concerned as we had hoped that she would be able to stay in her bungalow for the rest of her life. Unfortunately, this wasn't possible and, after making the
difficult decision to find residential care for her, the Manager here was very helpful and supportive. The care staff are mainly kind and caring even though they are very busy and there are some who will go out of their way to be helpful. The covid restrictions have been difficult, as, when she was at her home we visited at least once, every day but we know that she is safe and well-cared-for.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your thoughtful words and we are very glad that your aunt has settled in well and that we have been able to allay your fears and concerns for her.


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Review from Ben E (Son of Resident) published on 6 December 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

We as a family are very pleased that we chose Aigburth care home for our Dad. The staff and management work very hard to ensure he has the best of care in a happy environment. They are very informative about Dad's health care needs and always make me feel welcome when visiting.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your thoughtful words and for always bringing cheer to the home when you visit. We are very glad the family are happy that dad is living with us and we hope to carry on providing the best of care.


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Review from Karen N (Daughter of Resident) published on 9 November 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father transferred to Aigburth earlier this year. I can't praise the whole process highly enough. My gorgeous Dad settled quickly and soon became a member of the Aigburth/Rosedale family. He has a lovely room with a huge window looking onto the fabulous gardens, garden visits really are just like
taking a walk in a private park. The staff are absolutely amazing and myself and the family can't thank the team enough for the wonderful care that my beloved father receives. Great entertainment is provided and plenty of activities are available and I love that we are kept up to date with photographs on the FaceBook page. It has been a hugely difficult year for everyone, especially those of us with family in a care home, but MHA and Aigburth have had and continue to have the safety and well-being of our loved ones at the heart of everything that they do and decisions that they make. My heartfelt thanks to everyone involved in the professional, dedicated and compassionate care that my father receives.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your lovely words. It has been wonderful having your father with us and it has been extremely heartening to see him settle in so well. We will continue to do the best we can and ensure that he is happy and healthy living with us.


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Review from Veronica L (Daughter of Resident) published on 30 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother went to Aigburth for three weeks of respite care. I was very impressed with the happy atmosphere in the home. Also, everywhere was so light and spacious. The staff were so upbeat and friendly. I would be happy for Mum to have another little holiday there.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your lovely words. It has been delightful having Mum with us and we were sad to see her leave. We would be thrilled to have her back with us even if it is for a short break. From all of us at Aigburth, stay safe and well and always know, we are just a phone call away. Thank you once again.


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Review from Annmarie H (Niece of Resident) published on 22 June 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My aunt and uncle were both moved into Aigburth for respite care, initially, the family were very anxious about the decision but following a meeting with the Management team our anxieties were put at bay. There were a number of times in the meeting where the phrases 'we want this to feel like their
home', 'we are one big family', were mentioned and the manager and her team have lived up to this. In these challenging and uncertain times the staff are caring and professional they make a difference. Our thanks go to all the staff for what they have done to help in settling my aunt and uncle into Aigburth also for the support of my aunt during this difficult time, it is greatly appreciated by us all.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

It has been an absolute pleasure having your aunt and uncle with us. Although these are difficult times for all of us and more so for aunty, she has made it easy for us as she is such a lovely and very brave lady who is always smiling and friendly. We hope we are able to spend many more happy years with her. The staff are thrilled that she has settled in well.


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Review from Heather D (Granddaughter of Resident) published on 21 April 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother was cared for at Aigburth for two years and I cannot fault the care she received. The staff are extremely caring, and it felt as though they treated my grandmother as a member of their own family. I was kept regularly updated by her key worker, particularly since the outbreak of covid,
when visiting had to be more restricted. The home is well managed and it was always easy to contact the manager or staff by phone. I would particularly rate the care for residents with dementia; staff would always display a patient caring manner when presented with challenging behaviour. Staff would appropriately involve the GP with any issues relating to health and update me regarding this. The residents' rooms are pleasant and comfortable. I am very thankful that I chose Aigburth to be my grandmother's home, and would not hesitate in strongly recommending this care home.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you so much for your kind words and for taking the time out to write us a review. Your grandmother was very special to us in more ways than one. She was fun to be with, lively, enjoyed chatting to us, and enjoyed her music and dance with the care staff on Rosedale. She is sorely missed and we will always have her in our hearts. We are very glad too that you selected Aigburth for her as she was a mountain of a personality and it would have been our loss completely if she was not here with us. Stay safe and take care.


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Review from Bernard L (Husband of Resident) published on 25 November 2020
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

For two years my wife has been happy and contented at Aigburth Care Home. Her en suite room is light and comfortable and looks out on the garden.
The staff at all levels are pleasant and competent. They provide plenty of cheerful activities and obviously enjoy caring for their elderly and vulnerable
folk.
Any problems or health matters have been noticed and dealt with immediately.
We, the family, have peace of mind and feel very fortunate that my wife is safe in the good hands of a care home with such high standards.
Thank you, Aigburth.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your recommendation and we are extremely glad that your wife is happy with us. We hope to keep providing the safe and loving care to your wife, that she deserves, and we love giving. I will take this opportunity on behalf of all staff in saying thank you for your kind words and we hope you and the family are all keeping safe and well.


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Review from Barry M (Son of Resident) published on 10 November 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I can only say a huge 'thank you' to the staff and volunteers at Aigburth - every one of them - who work together to produce a caring and genuinely loving environment for my 95-year-old mum who has lived in Aigburth for more than four years.


I have never heard her have anything other than praise

for the care staff, the activities and the food. For our part we have peace of mind knowing she is well cared for and content in Aigburth.


During lockdown the staff have contacted us with any concerns or requirements such as clothes or toiletries. They have always been there to reassure us, or answer any questions we may have. There appears to be a low turnover of staff which I consider to be important for the residents, a sign of a contented staff and a well organised system.


My mother looks forward to the morning newsletter showing the activities available and a menu so she can plan (and to some extent control) her choices for the day.


Aigburth Care Home is exactly that - a home that cares.


Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for such thoughtful and kind words of praise for Aigburth. It is during these strange times that families like yours and mum happy with us keeps our spirits high and smiles intact. We hope to carry on providing a caring environment for all of our residents and families and last but not least, our staff. Thank you once again and please stay safe.


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Review from Alison S (Daughter of Resident) published on 16 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Aigburth was recommended to us when looking for a home for my mother and we are extremely happy with the care provided. The staff obviously love their jobs and create a very happy and caring environment. The quality and variety of meals is exceptional and I often hear from my mother about what a lovely
dinner she's had. Her health and weight have noticeably improved since moving to Aigburth. The entertainments programme is varied and delivered daily by the very talented team, who keep everyone active in a fun way and they are loved by all. As visitors, we are always treated as much a part of the Aigburth family as the residents and feel welcome. We have peace of mind knowing how well my mother is being cared for and can't thank all the staff enough for what they do.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your kind words of support and appreciation. We are extremely glad that mum is happy with us at Aigburth and enjoys the entertainment and varied meals. She has settled in well and is very much part of the Aigburth family, as are you. Stay safe and well.


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Review from Chistine H (Daughter of Resident) published on 16 September 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Our mother moved into Aigburth at the beginning of July, when her dementia progressed to a level that her previous care home was not qualified to deal with. It was a very difficult and emotional time for us all and made even more so because of the lockdown restrictions. All the staff at Aigburth were
absolutely brilliant; their understanding and support helped to make the situation so much easier for our mother and indeed for us. Mother settled in very quickly, she became more alert and established a warm and gentle rapport with staff. Her room was light and airy, with a view over the beautiful gardens. Food was excellent and activities were inclusive and fun and she was able to join in and enjoy them.
Unfortunately, our mother took a sudden turn for the worse and passed away after only a few weeks but we cannot thank the staff enough for making her feel valued and cared for, for the dignity and respect with which she was treated and for the love that she was shown.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your support and appreciation throughout. It saddened us deeply when we lost mum. She was loving and gentle, and all the staff adored her. We miss her and are happy that we could give you and the rest of the family some source of comfort in her last days. Stay safe and stay well.


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Review from Lynn B (Daughter of Resident) published on 9 June 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The management and staff are very kind, caring and approachable at this home. The food is of a very good standard. The residents are treated with care, kindness and dignity. There is a very good activity program which all residents are encouraged to take part in. The garden is very well kept and there
is a lovely decking area which is used regularly in the summer. All the staff are doing a great job at this most difficult time. The office sends a weekly bulletin and updates us on everything regarding the virus. A big thank you to everyone for keeping my mother as safe as possible.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your words of support and appreciation. This means a lot to us and we hope we can carry on providing you with the assurance that your mother is cared for at all times. We hope to be able to see you all soon once again.


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Review from Heather E (Daughter of Resident) published on 21 May 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Aigburth for two years now and not only is she settled, happy and content but we have seen improvements in both her physical and mental well being, brought about by the wonderful all-round care she receives from all the staff and volunteers.
The staff are so lovely, genuinely kind,
caring, fun and dedicated. They know Mum well and have a good understanding of her dementia and treat her with respect and dignity.
There is a real family and homely atmosphere created by the staff and volunteers, and an amazing entertainments team and the gardens are beautiful.
As a family, we are always made to feel as though we are part of an extended family and we know Mum could not have a better home.
Even in these challenging and difficult times, all the staff have gone above and beyond to ensure not only Mum continues to be well cared for but we as a family are reassured that she is loved and in the safest of hands.
We cannot thank you enough.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your kind words and support since mum has been with us. You are part of the Aigburth family and will continue to be so. I am glad you have seen improvements in mum as we feel she has definitely made a lot of progress and is well settled in. From all of us at Aigburth, we wish you good health and happiness and hope to be of support to all of you for many more years to come.


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Review from Brian M (Son of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The last few weeks have made me realise how much I owe the carers. In the most challenging of times, my experience has been that they have put my Mum's care first, meeting the concerns of relatives by proactive communication second and their own needs last; at a time when so many are consumed by dealing
with their own needs first.
Such selflessness sets an inspiring example but will pass unnoticed unless we acknowledge it. So a big thank you to you all.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your support and appreciation. The staff try their best, and we all love our residents as if they are our own families. It’s the least we can do when you are unable to visit at these strange times, as well as knowing that your loved ones are well looked after and cared for. Thank you for your daily emails for Mum; she loves reading them.


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Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for Aigburth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for Aigburth is calculated as follows: ( (370 Excellents x 5) + (60 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 434 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aigburth is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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