Aigburth

21 Manor Road, Oadby, Leicester LE2 2LL
Submit a Review
9.8 103 Reviews
  • Aigburth, Leicester
MHA Aigburth is a care home designed to provide a welcoming and vibrant environment for all its residents. Located in Oadby, Leicester, the modern, en-suite accommodation spread across three floors, the home caters to a range of needs including advanced dementia and residential care for 56 residents.

The en-suite bedrooms are complemented by comfortable communal lounges, a sensory room, and a coffee bar that doubles as a space for family gatherings and celebrations. Regular visits from a chaplain provide multi-faith services, while one-to-one activities are available for residents who prefer quieter, personalised experiences.

The lovely gardens are much more than just outdoor spaces, they are places to relax, connect, and enjoy nature. Beautifully landscaped and maintained by volunteers, the gardens offer a peaceful haven for residents, complete with vibrant flowerbeds, shady seating areas, and accessible pathways.

Its easy to understand why mealtimes are so important at Aigburth. Like everything here the residents are at the heart of everything, and they play an active role in shaping the menus, ensuring meals reflect their tastes, preferences, and traditions.

With over 60 years of history and a strong connection to the local community, Aigburth is more than a care home, it’s a place where life is celebrated, memories are made, and residents feel valued and supported. Whether you’re searching for yourself or a loved one, for short stays, nursing or dementia care, the team at Aigburth are here to help.

Show Aigburth on the Map

Care Provided by Aigburth

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 56 Service Users
  • Voluntary / Not for Profit Owned
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care

Good to Know

  • Admission Criteria
    • Ages 60+
  • Room Information
    • Single Rooms (56)
    • Single Rooms with ensuite Wet Room (56)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2005

Funding & Fees Guide for Aigburth

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,272 – £1,415
    • Self-Funded Residential Dementia Care £1,424 – £1,563
  • (these prices are only a guideline, please contact Aigburth to find out the exact price for your requirements)

Facilities

  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Kitchenette
  • Television point in own room
  • Wheelchair Access

Aigburth Reviews (103)

Total of 103, showing 61-80
9.8

Aigburth has a Review Score of 9.8 (9.843) out of 10, based on 37 reviews in the last 2 years. Over all time Aigburth has 103 reviews.

Overall Experience

  • 83
  • 20
  • 0
  • 0
  • 0

Date Published

103
14
20
37
66

Review from Shirley T (Daughter of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum is happy and well cared for at Aigburth where the staff are lovely and there is a family atmosphere. I always feel welcome when I visit. Even during the Covid 19 crisis, they were able to help Mum celebrate her birthday and send super videos and photos to her family. Of all the activities, Mum particularly
loves the sing songs.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your kind words. We know it is difficult during this time when families cannot come and visit their loved ones; but Mum is in safe, capable and loving hands and we will do everything we can to keep you all updated throughout. We look forward to seeing you again.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from John S (Son of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has settled in well after the first six months. It's as if she has always been there.
The en-suite room is excellent, with lovely views over the garden. The staff and volunteers do an outstanding job, always cheerful and helpful. They don't just carry out their normal duties, but happy to volunteer
to give extra help. Trips and activities are non stop. Lots for her to do. Many thanks. Well done.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your show of appreciation for all of us at Aigburth. It’s been a pleasure with mum here, and she does enjoy helping around with the activities. We hope to carry on exactly as we are over the years to come.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Ruth C (Daughter of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Both of my parents have been at Aigburth for 18 months now. It is a super purpose-built place with excellent facilities. The staff are very helpful and friendly and do a marvellous job of attending to all of my patents needs, often above and beyond the call of duty. I honestly believe that Mum and Dad
could not be in a better place. As a family, we know that they are well looked after and are safe. The daily entertainment programme and beautiful gardens are the icing on the cake. I would not hesitate in recommending this facility.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your words of support and appreciation. The 18-months have flown by since mum and dad have been with us. It is an absolute pleasure having them with us, and we will continue to do our very best for them.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S J M (Daughter of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Mum moved into Aigburth six months ago and very quickly became much happier than she was living alone in her own home. She had not been looking forward to going into a care home and it has taken a bit of getting used to, but she is a lot less worried about things than she used to be. The staff are
kind and friendly and the atmosphere is calm and happy.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your kind words; we are very glad that Mum is settling in and is happy here.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bernadotte W (Daughter of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have been very impressed by the kindness and loving care shown to residents and relatives during this crisis point. The staff have made a real effort to keep us up to date with what is happening and finding ways we can maintain some contact with our relatives.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your kind words of support and appreciation towards our staff. We all appreciate it a lot and hope to carry on for years to come.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Marion T (Daughter of Resident) published on 16 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely well-led home. Residents are extremely well looked after by a team of very caring carers, who are truly dedicated.

Reply from Shraddha Chaudhuri, Administration Manager at Aigburth

Thank you for your support and kind words throughout. It is a pleasure to be able to take care of your mum.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Gail P (Daughter of Resident) published on 10 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been living at Aigburth for three years and is very well looked after and cared for. She is very happy there and we find the carers are always smiling, happy and very helpful and very attentive to Mum's needs. The food at Aigburth is very nice, Mum is fed very well with good nourishing
food. The entertainment is very good with lots of singing and encouragement for all the residents to join in.
Mum is well-liked and loved at Aigburth and I’m so happy that Mum is living there.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Christopher B (Partner of Resident) published on 5 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My partner took up residence at Aigburth at the beginning of November 2019. In the short time that she has been there, I can honestly say that I can not fault the care that she is receiving in this excellent care home. All of the staff that I have encountered are extremely sensitive to her needs and
have done everything they can to help her to adjust to her new circumstances.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from K R (Son-in-law of Resident) published on 4 December 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

It's really encouraging for family members and friends to be greeted by friendly staff, who are always willing to help and give advice.
Mum has settled very well into life at Aigburth and generally has interesting and encouraging comments to make about her days spent in care.
Keep up the challenging
work......you all do a great job.
Thank you

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J C (Wife of Resident) published on 13 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in this care home for 2 months and seems very happy and I have been happy with the care.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Caroline R (Daughter of Resident) published on 24 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Since my mum moved to Aigburth in June she has gone from strength to strength. The carers are so lovely and she enjoys being part of the activities. She is happy and this, in turn, makes it much easier for us knowing she is so settled. The accommodation and food are first class.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from J P (Daughter of Resident) published on 24 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Excellent care home with kind and thoughtful staff throughout the whole home.
Excellent links with other organisations to provide assistance in the gardens which are just lovely.
The home looks to reinvest in new areas or trips out for the residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Colin U (Son of Resident) published on 23 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, bright, clean and comfortable home. The standard of care is excellent, staff are kind, considerate and caring to all needs. The atmosphere is happy and cheerful. The staff go to great lengths to ensure everyone is happy and are always there to talk to if you are down or worried about anything.
Meals are varied and have a good choice of menu each day. Overall a really nice home to stay in when you cannot cope at home any more.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Joe E (Son of Resident) published on 23 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Dad has been at Aigburth for almost 2 years. Dad likes living there and attends most of the activities. On the whole, the family are happy with the care provided. On the few occasions, there have been issues we feel that we have been listened to and efforts made to resolve them.
The majority of
staff are good, but a few stand out for going the extra mile! One of those is the person who’s musical talents and patience are greatly appreciated. There is another lady, she is lovely with all the residents and I know that when her shift is on, Dad is always well presented.
The gardens are lovely with a good selection of flowers, it is a shame that residents are not encouraged and enabled to use them more, especially during good weather.
I know from experience how care homes vary and I have recommended Aigburth to several people.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from S L (Daughter of Resident) published on 23 October 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am very happy with the care my father receives at Aigburth. He has been a resident for over 18 months. We were very worried about how he would settle as his attitude to care homes was always very negative. However, he has settled in and the carers know him well. He is treated with dignity and with
an understanding of his dementia. It is easy to visit and the staff are very accommodating. He enjoys the garden as it's lovely as well as a peaceful place to sit and have a walk-in.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from R B (Daughter of Resident) published on 25 July 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father's move to Aigburth was very smooth. The staff are kind, considerate, professional and helpful.
Dad has settled very well, he is enjoying the company and the activities. We as a family are happy that we have found somewhere we know where he will be well looked after and be safe.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Bridget H (Sister of Resident) published on 31 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister has been at Aigburth for five years and I have been very satisfied with the care she has received and the staff are understanding and patient - I could not ask for more. I am always contacted if there is a query which is very comforting.

Reply from Jade Bown, Deputy Home Manager at Aigburth

Thank you for taking the time to submit this review for our Home; we are pleased to hear how happy you are with the care that we provide to your sister. All feedback is most welcome and your kind words will be shared with the staff.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jonathan B (Grandson of Resident) published on 30 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My grandmother has been a resident at Aigburth for approaching seven years. As I imagine it is for many, it was a traumatic experience for her to leave her home and move into residential care, but I often reflect on how lucky we were to have found Aigburth. The team have worked so hard to make her
comfortable, happy, entertained and stimulated - she never has a bad word to say about any of them. Although I live some distance away, I'm always kept appropriately informed of any wellbeing issues or material requirements she may have. Both my grandmother and I entirely trust the judgement of the team, who know her very well - they take fantastic care of her and at 99 years old she is living as happy and dignified a life as she possibly could be. A very special place.

Reply from Jade Bown, Deputy Home Manager at Aigburth

Thank you for completing a review for our home, your kind words are greatly appreciated. We are very glad to hear that you are happy with the care being provided to your grandmother. All feedback is most welcome and your comments will be shared with the staff team.


Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Carole P (Daughter of Resident) published on 7 May 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My Mum has been a resident at Aigburth for over 4 years. She is very happy, treated with dignity and well cared for. The home goes out of its way to make residents feel “at home” and residents are encouraged, on many levels, to be pro-active in their care, with regular residents meetings, gardening
clubs and outings. The activities provided are excellent and there is always lots of fun and laughter going on. I am very happy with the care at Aigburth.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Review from Jenny I (Daughter of Resident) published on 18 January 2019
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

A place that is first and foremost home for its residents who are treated with dignity, respect and love. Staff who care for residents and a wide variety of daily activities led by an outstanding activities coordinator. Outstanding environment and level of care and attention to individual needs of
residents.

Facilities

Care / Support

Cleanliness

Treated with Dignity

Food & Drink

Staff

Activities

Management

Safety / Security

Rooms

Value for Money

Current Review Score: 9.8 (9.843)

Overview of Review Score

The Review Score of 9.8 (9.843) out of 10 for Aigburth is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.8 out of 5 from 37 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 37 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.843 for Aigburth is calculated as follows: ( (370 Excellents x 5) + (60 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 434 Ratings = 4.843

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Aigburth is based on 37 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 56 registered maximum number of service users is 11.2, which has been reached with 37 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Jul 2019

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

Loading

Loading

Loading

Loading

Loading

Loading

Loading events

Meet the Team (0)

There are no Team Members posted yet