Bethel Bethesda Residential Home

Equity Road East, Earl Shilton, Leicester LE9 7FY
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9.1 7 Reviews
  • Bethel Bethesda Residential Home, Leicester
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Care Provided by Bethel Bethesda Residential Home

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 34 Service Users
  • Privately Owned
  • Other Care Provided
  • Convalescent Care
  • Palliative Care
  • Physiotherapy

Good to Know

  • Owner
  • Cooper Residential Homes Ltd
  • Person in charge
  • Emily Lumb (Registered Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (32)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Last Refurbishment: 2022
    • Number of floors: 1

Funding & Fees Guide for Bethel Bethesda Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £950 – £1,050
  • (these prices are only a guideline, please contact Bethel Bethesda Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Ground Floor Accommodation only
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Television point in own room
  • Wheelchair Access
  • Parking

  • Parking is available on-site to the rear of the home.


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Bethel Bethesda Residential Home Reviews (7)

9.1

Bethel Bethesda Residential Home has a Review Score of 9.1 (9.097) out of 10, based on 5 reviews in the last 2 years. Over all time Bethel Bethesda Residential Home has 7 reviews.

Overall Experience

  • 7
  • 0
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Date Published

7
2
5
5
2

Review from Margaret M (Daughter of Resident) published on 14 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Bethel Bethesda is a rather unassuming looking home and is homely without the luxury decor of some of its competitors locally. However, I cannot really find adequate words to describe the absolutely exceptional level of care given to my mother at Bethel Bethesda. Every single person from management
to carers and domestics have treated her with the utmost kindness and respect, going above and beyond our expectations in their standard of care. It is a family run business and it shows. Mum was previously in 2 other care homes and Bethel Bethesda has proved to be far superior to the others, a real home from home as opposed to a care facility. We are so very grateful to the Bethel Bethesda team for everything they have done not only for mum but for our entire family.

Reply from Regan Laffar, Commercial Manager at Bethel Bethesda Residential Home

Thank you for your kind words. It is our pleasure to care for your mum.


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Review from A B (Daughter of Resident) published on 5 November 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My 94-year-old mother was a resident at Bethel Bethesda Home Residential Home for seventeen months following a hospital admission and until her recent death.
The home is a warm and welcoming place with a very homely atmosphere. It has been tastefully modernised over recent years and is maintained very
well with high standards of safety, cleanliness and infection control.
Most importantly, is the wonderful care and a fantastic staff team who provide excellent person-centred care at all times. Management and staff work really well as a team and all staff, whatever their roles, are professional and efficient, kind and caring.
The home benefits from a weekly 'clinic' from the GP practice, which is an amazing service! This means that doctors can quickly respond to residents' changing health issues but in between emergencies or changes to medication can also be made promptly. District nurses also attend when needed.
End-of-life care was exemplary and support to families was greatly appreciated. Thank you all.

Reply from Regan Laffar, Commercial Manager at Bethel Bethesda Residential Home

Thank you for your kind words, it was our pleasure to care for your mother and she will be dearly missed by all at Bethel Bethesda Residential Home.


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Review from Susan P (Daughter of Resident) published on 22 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was only a resident for a few months before having to move to a nursing home. But we can not fault the care she received.
The management and all the staff have a caring and compassionate approach and nothing is too much trouble. We were always greeted with a smile and the continuity of staff made
it feel relaxed, friendly, and a happy place.
As a family, we appreciate everything they have done for Mum and the fantastic help and support with Mum's onward journey.
We felt relaxed knowing Mum was in a safe place and extremely well looked after and would highly recommend Bethal Bethesda Residential Home.

Reply from Regan Laffar, Commercial Manager at Bethel Bethesda Residential Home

Thank you for your kind words, Susan. Mum will be missed by all at the home but we all wish her the very best with her move. Best Wishes, Regan.


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Review from Alison H (Daughter of Resident) published on 4 July 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I am so grateful to the whole team at Bethel Bethesda Residential Home for the wonderful care they provided for the last couple of years of my dear mum's life. They go above and beyond to make sure that the residents are safe and well. There is always a positive and happy vibe and they often organise
music, games and activities for the residents. Whenever I visited I felt completely at ease and reassured that Mum was receiving the best care possible.
I live abroad so communication can sometimes prove difficult but they always kept me informed of any changes in Mum's health or anything else that I needed to know and were very understanding of my situation. I feel very comforted knowing that they were at Mum's side when she passed as I couldn't be there, I know she was in very good hands with them and that she was happy to call Bethel Bethesda her home.

Reply from Regan Laffar, Commercial Manager at Bethel Bethesda Residential Home

Thank you for your kind words, Alison. It was our pleasure to care for your mum and she will be dearly missed.


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Review from Julie K (Daughter of Resident) published on 26 June 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was admitted to Bethel after a stroke and spent several weeks in hospital. The care she received was exemplary.
Sadly she passed away after only a few weeks but the staff kept my family updated on Mum's deteriorating condition regularly; towards the end often stayed over shift to ensure we were
updated.
Doctors were contacted as required and we were always informed.
The manager and all staff involved in Mum's care were extremely caring and compassionate; at a very difficult time for us as a family. We felt reassured that Mum was getting the best care possible in her circumstances.
We really felt that the staff went over and beyond in their dedication to making her last few days as comfortable and dignified as humanly possible. We will always be grateful for that.

Reply from Regan Laffar, Commercial Manager at Bethel Bethesda Residential Home

Thank you for your kind comments about Bethel Bethesda Residential Home. It was our pleasure to look after Mum for the short period that she was with us. Many Thanks, Regan


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Review from S L (Daughter-in-law of Resident) published on 21 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law was admitted to the home after spending eight weeks in hospital. The information the manager was given on her needs were very limited, they were unaware that she was currently not weight bearing. Very quickly they carried out an assessment of her needs and completed a care plan, the
family were involved in this.
There was also a mental capacity assessment and deprivation of liberty carried out, again family were involved in this.
It is clear that all staff treat her with respect and offer choices around all aspects of her daily living.
Her bedroom is always clean and refreshments are always available.
To avoid isolation my mother-in-law is always encouraged to participate in entertainment and access communal areas.
Diet and fluids are always monitored and recorded, concerns are raised and acted on quickly.
Medical professionals are contacted when required and the family informed of the visit and outcome.
As a family, we feel she is safe and well looked after. Very well led home.

Reply from Regan Laffar, Commercial Manager at Bethel Bethesda Residential Home

Thank you for taking the time to leave a review and for your kind words.


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Review from Hewins G (Resident) published on 17 January 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I've lived here for a few months now and I am very happy. Everyone is very caring, they're ever so good I can't fault them. Plenty of food and drink, which is varied. I have enjoyed the entertainment and activities since moving here.

Reply from Regan Laffar, Commercial Manager at Bethel Bethesda Residential Home

Thank you for taking the time to complete this review and for your lovely comments Hewins. As a family-run business we take huge pride in providing truly person-centred care and your review is most appreciated.


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Current Review Score: 9.1 (9.097)

Overview of Review Score

The Review Score of 9.1 (9.097) out of 10 for Bethel Bethesda Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 5 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.2 out of 5 from 5 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.862 for Bethel Bethesda Residential Home is calculated as follows: ( (52 Excellents x 5) + (4 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 58 Ratings = 4.862

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.235 Points relating to the number of positive Reviews for Bethel Bethesda Residential Home is based on 5 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 = 3.5

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 34 registered maximum number of service users is 6.8. 5 Positive Reviews ÷ 6.8 = 0.735

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 21 Dec 2021

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Bethel Bethesda Residential Home

What types of Care is Bethel Bethesda Residential Home registered for?

Older Person Care, Dementia & Respite Care are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Bethel Bethesda Residential Home provide?

Palliative Care, Convalescent Care & Physiotherapy are other types of care provided.

How many Rooms does Bethel Bethesda Residential Home have?

There are 32 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Bethel Bethesda Residential Home?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Wheelchair Access, Ground Floor Accommodation only, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Bethel Bethesda Residential Home to the centre of Leicester?

8.7 mile(s) as the crow flies, distance by road may be significantly further.