Brook House

15 Bell Lane, Husbands Bosworth, Lutterworth LE17 6LA
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9.9 38 Reviews
  • Brook House, Lutterworth
Brook House in the charming village of Husbands Bosworth specialises in residential care for people living with dementia and Alzheimer's and has done so for more than 20 years.

The converted farmhouse is part of a real community and provides residents with spacious living with a choice of single or shared accommodation. The home has 41 luxurious bedrooms with en-suite facilities.

The skilled and compassionate staff take great care in meeting each individual's needs, who also benefit from a wide range of services to promote wellbeing, including occupational and speech therapists and activities.

Visitor hours are unrestricted and all dietary requirements are catered for.

Care Provided by Brook House

  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 41 Service Users
  • Privately Owned
  • Care Offered
  • Alzheimer's
  • COPD/Pulmonary Disease
  • Epilepsy
  • Hearing Impairment
  • Parkinson's Disease
  • Prader-Willi Syndrome
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Own GP if required
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Michelle Hood (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (4)
    • Single Rooms with ensuite Wet Room (17)
    • Couples/Companion Rooms with ensuite Wet Room (2)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Year Purpose Built: 2015
    • Number of floors: 2

Funding & Fees Guide for Brook House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,600 – £1,650
    • Self-Funded Residential Dementia Care £1,600 – £1,650
    • RESPITE Self-Funded Residential Care £1,600 – £1,650
    • RESPITE Self-Funded Residential Dementia Care £1,600 – £1,650
  • All costs included in fees except Chiropody, Hairdressing and Dentist which are optional extras.


  • (these prices are only a guideline, please contact Brook House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
Total of 38, showing 1-20
9.9

Brook House has a Review Score of 9.9 (9.865) out of 10, based on 15 reviews in the last 2 years. Over all time Brook House has 38 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

My mother initially moved to Brook House for emergency respite care when she became unwell. The move was very sudden and distressing for her, having lived independently until she was 90. The staff were kind and considerate helping her to adjust and settle in. They were also very supportive of my sister
and me as we were upset that we had not managed to look after Mum at home. We were always welcomed when we visited and given regular updates on how Mum was settling in. When it became clear that Mum would have to stay for longer than a couple of weeks she was able to move to a slightly bigger room that was brighter and had easier access to the ensuite facilities. We really appreciated this. Mum continues to be well cared for. The staff listen to our requests and are always kind and supportive.

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Overall Experience  Overall Experience 5.0 out of 5

Mum has been at Brook House Care home for almost three years. She has always been treated with kindness and respect, any concerns that she has had or that I've had have been listened to and addressed quickly and without fuss , I have complete trust in those caring for Mum.

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Overall Experience  Overall Experience 4.0 out of 5

I found the home clean & tidy, the staff were good. We had our lunch with my brother and it was hot, tasty and very nice. My brother was happy and content. I left feeling he was being well looked after.

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Overall Experience  Overall Experience 5.0 out of 5

The home as a calm and relaxing feel, the staff are pleasant and kind they look after the residents well I went to see my brother who had been so ill my sister and myself had lunch there the food was lovely and well presented the gardens are well kept 2 dog's roaming round and a pets corner. When I
left the home I felt so good knowing my brother was so looked after thankyou all from the family.

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Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Brooke House Care Home for nine months and in that time, she has been extremely well looked after. All the staff at the home are very well-trained with a lot of care and attention given to the needs of the residents who get treated with the dignity and respect you would
expect from such an excellent care home. I couldn't wish for a better or safer environment in which to look after my mother, helping her to enjoy her later years as much as she possibly can.

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Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Brook House for 6 weeks, post-fall recovery, with very little notice my mother was admitted. The home manager and the managing director were extremely helpful with the admission.
On visiting my mother, the staff were very accommodating, nothing was too much trouble, my mom said
all the staff were extremely helpful, the meals were restaurant quality, support with personal care needs was with privacy, dignity and respect, activity and reablement were very good.
Overall, I would highly recommend Brook House to my family, friends and the local community. In my opinion, Brook House is outstanding with its care delivery and attention to detail.

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Overall Experience  Overall Experience 5.0 out of 5

I spent six weeks at Brook House for respite following an accident. It was most definitely the right place to be. The whole place was kept spotlessly clean. Staff were very able and willing to minister to all one's needs without exception. The meals were superb all fresh & very tasty. I would without
hesitation recommend Brook House for professional care in all medical circumstances.

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Overall Experience  Overall Experience 5.0 out of 5

Mum felt she had made a new family whilst she was at Brook House for respite care. The love and care she received got her back on her feet and back to her flat.
Brook House is super clean, organised, friendly, it has multiple areas inside and out for everyone to enjoy, it's welcoming to visitors,
the food is delicious and there are plenty of activities. The staff are lovely, they work so well together and make every effort for each individual's well-being. Mum had a very happy time there.

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Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Brook House for respite care and settled so well she is staying permanently. She enjoys the company, the activities, and the food! All of the staff that I have met are caring and considerate and are aware that Brook House is my mum's home as well as their workplace. It is an excellent
care home.

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Overall Experience  Overall Experience 5.0 out of 5

We have been using Brook House for a number of years for respite care for my mum-in-law. They have amazing staff who are so caring and make my mum-in-law feel so welcome. The staff are so approachable and easy to chat to and we know how safe and cared for my mum-in-law will be while we're away which
for us is so important. Wouldn't use anywhere else.

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Overall Experience  Overall Experience 5.0 out of 5

My father suffered a major stroke. If it wasn’t for the prompt action of the carers, my father would be in a lot worse condition. They recognised early warning signs and called an ambulance, without hesitation. They were super calm, efficient and reassuring when dealing with the paramedics, my father
and myself. Whilst my father was in hospital, Brook House Care Home genuinely asked to be updated with his progress. Upon his discharge, everything was in place ready for him and he received a lovely, warm welcome. He has since needed a lot more care and support which has been there in abundance. The thought they put into adapting to my father's new needs is so refreshing and much appreciated. The communication is second to none, the staff have endless patience when he gets frustrated and he is treated with the utmost dignity, kindness and respect. We have total confidence he is in the best hands.

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Overall Experience  Overall Experience 5.0 out of 5

Brook House Care Home was highly recommended by a friend and was definitely the right choice for Mum who has dementia. All the staff are wonderful - highly professional, caring and compassionate, exhibiting patience and understanding to all the residents. The bedrooms are very comfortably furnished,
the food is first-class and the range of activities that are provided is outstanding. It has taken such a weight off my mind to know that Mum is safe and so well cared for after we had to make the difficult decision for residential care.
10/10 from me and my family!

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Overall Experience  Overall Experience 5.0 out of 5

Brook House is such a welcome, warm and loving environment. Staff go above and beyond to make everyone feel welcome, comfortable and so well cared for. I can’t speak more highly of amazing care they give. It has given me so much reassurance and peace of mind that my Mum is in the best environment possible
with love, warmth and friendly faces all around.

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Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and caring and we feel that my mum is in safe hands. Staff are very flexible with visits and are very accommodating for these visits. Staff understand Mum's difficulties and frailties and always treat her with great respect.

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Overall Experience  Overall Experience 5.0 out of 5

My husband has Alzheimer’s and severe mobility, he was first accepted by Brooke House for respite care which has slowly increased since his health has deteriorated. It is more likely that he will become a permanent resident in the near future. I am so impressed by the care and kindness which he has
always received and the support and reassurance that we, as his family, have also received. It is a happy house, with excellent food, a daily offering of games and entertainment, regular hands on introduction to animals which is therapeutic for all. I have so much gratitude for the wonderful staff at Brooke House.

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Overall Experience  Overall Experience 4.0 out of 5

My sister entered Brook House in July 2022. On my first visit, I was impressed with the home and staff. Since then my sister has had excellent care. The staff are so loving and caring. Their attention to detail is outstanding. The home is well maintained, food and drink are plentiful and of a good standard.
The activities and fun days are well run. I am very satisfied with the care my sister gets at Brook House. Thanks to all the members of staff.

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Overall Experience  Overall Experience 5.0 out of 5

My husband, who had Vascular Dementia and Parkinson’s Disease, was a resident of Brook House from April 2022 until November 2022 when he passed away.
I have only praise for every aspect of Brook House, especially all of the wonderful staff and their unfailing respect, kindness and loving care, which
they gave not only to my husband but to all of our family.
The rooms are warm and cosy, cleanliness is paramount and the food is exceptional with wine available for those who like a glass with their meals.
The enrichment activities are many and varied, not only the organised events but also the impromptu ones when someone starts to sing and then all of the residents are singing - lots of fun for everyone!
My daughter and I visited other care homes and when we came away after looking around Brook House she summed it up perfectly, when she said, ‘Mum we’ve seen several ‘care homes’ but Brook House is a ‘home that cares’, and it does.

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Overall Experience  Overall Experience 5.0 out of 5

Brook House care home is a fabulous place, and I am super happy that they are looking after my mum (who has dementia). There is a real brightness about the place, which shines through from the moment you are greeted at the door with a big smile. All the facilities are excellent, the food is absolutely
gorgeous, having tried it for myself, and there is always something going on.
The most important thing I can say about Brook House is that they really care about their residents and treat them with the dignity they all deserve.
Top place and lovely team who are patient, understanding and kind.

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Overall Experience  Overall Experience 5.0 out of 5

Absolutely love Brook House Care Home, everyone is so welcoming, the food is to die for. Everyone looks so happy and contented and lots to do, there's never a dull moment. What a lovely way to spend the last years of life.

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Overall Experience  Overall Experience 5.0 out of 5

Brook House Care Home is truly a home-from-home. On entering you are always greeted by chatter and laughter from both residents and staff. Everyone always greets you in a friendly manner and the residents always seem very content and happy. The staff take time to engage with the residents and there
are always a variety of activities and events being held. In the better weather, there are weekly trips out in the minibus. Residents are encouraged and supported to go out with their friends and family and any visitors are always made very welcome. The food served is of a very high standard and everyone really enjoys their meal times and some even enjoy a glass of wine two!
It is always a pleasure to visit for the day.

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Current Review Score: 9.9 (9.865)

Overview of Review Score

The Review Score of 9.9 (9.865) out of 10 for Brook House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 15 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 15 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.865 for Brook House is calculated as follows: ( (155 Excellents x 5) + (22 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 178 Ratings = 4.865

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brook House is based on 15 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 15 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jan 2019

Overall
Good

  • Caring

    Good
  • Effective

    Requires improvement
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (3)

Michelle

Michelle Hood

Job Title: Registered Manager

Joined: 1997

Michelle has worked at Brook House since she was only 17 years old! We are now very proud to call her our Manager as of 2018, as she has led us to achieve many great awards and continues to strive for what is best for Brook House!


Karen

Karen Brett

Job Title: Deputy Manager

Joined: 1996

Karen has worked for us for decades and she is a much loved employee by staff, visitors and our residents. We are honored to have her on board!


Rosie

Rosie Crossan

Job Title: Deputy Manager

Joined: 2017

Rosie has worked for us for over 8 years and again, is a much loved member of staff by everyone! Rosie is always willing to give a helping hand and is reliable when you need her!


Frequently Asked Questions about Brook House

What types of Care is Brook House registered for?

Older Person Care, Dementia, Respite Care, Physical Disability & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brook House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Own GP if required & End of Life Care are other types of care provided.

How many Rooms does Brook House have?

There are 33 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Brook House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brook House to the centre of Lutterworth?

6.0 mile(s) as the crow flies, distance by road may be significantly further.