Brook House

15 Bell Lane, Husbands Bosworth, Lutterworth LE17 6LA
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9.9 35 Reviews
  • Brook House, Lutterworth
Brook House in the charming village of Husbands Bosworth specialises in residential care for people living with dementia and Alzheimer's and has done so for more than 20 years.

The converted farmhouse is part of a real community and provides residents with spacious living with a choice of single or shared accommodation. The home has 41 luxurious bedrooms with en-suite facilities.

The skilled and compassionate staff take great care in meeting each individual's needs, who also benefit from a wide range of services to promote wellbeing, including occupational and speech therapists and activities.

Visitor hours are unrestricted and all dietary requirements are catered for.

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Care Provided by Brook House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 41 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Michelle Hood (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (4)

Funding & Fees Guide for Brook House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,470 – £1,520
    • Self-Funded Residential Dementia Care £1,470 – £1,520
    • RESPITE Self-Funded Residential Care £1,470 – £1,520
    • RESPITE Self-Funded Residential Dementia Care £1,470 – £1,520

  • All costs included in fees except Chiropody, Hairdressing and Dentist which are optional extras.
  • (these prices are only a guideline, please contact Brook House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Brook House Reviews (35)

Total of 35, showing 1-20
9.9

Brook House has a Review Score of 9.9 (9.866) out of 10, based on 12 reviews in the last 2 years. Over all time Brook House has 35 reviews.

Overall Experience

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Date Published

35
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4
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23

Review from G H (Son of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been a resident at Brooke House Care Home for nine months and in that time, she has been extremely well looked after. All the staff at the home are very well-trained with a lot of care and attention given to the needs of the residents who get treated with the dignity and respect you would
expect from such an excellent care home. I couldn't wish for a better or safer environment in which to look after my mother, helping her to enjoy her later years as much as she possibly can.

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Review from D H (Son of Resident) published on 30 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Brook House for 6 weeks, post-fall recovery, with very little notice my mother was admitted. The home manager and the managing director were extremely helpful with the admission.
On visiting my mother, the staff were very accommodating, nothing was too much trouble, my mom said
all the staff were extremely helpful, the meals were restaurant quality, support with personal care needs was with privacy, dignity and respect, activity and reablement were very good.
Overall, I would highly recommend Brook House to my family, friends and the local community. In my opinion, Brook House is outstanding with its care delivery and attention to detail.

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Review from M B (Respite Resident) published on 28 August 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I spent six weeks at Brook House for respite following an accident. It was most definitely the right place to be. The whole place was kept spotlessly clean. Staff were very able and willing to minister to all one's needs without exception. The meals were superb all fresh & very tasty. I would without
hesitation recommend Brook House for professional care in all medical circumstances.

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Review from J L (Daughter of Resident) published on 15 May 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum felt she had made a new family whilst she was at Brook House for respite care. The love and care she received got her back on her feet and back to her flat.
Brook House is super clean, organised, friendly, it has multiple areas inside and out for everyone to enjoy, it's welcoming to visitors,
the food is delicious and there are plenty of activities. The staff are lovely, they work so well together and make every effort for each individual's well-being. Mum had a very happy time there.

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Review from V P (Daughter of Resident) published on 7 November 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother stayed at Brook House for respite care and settled so well she is staying permanently. She enjoys the company, the activities, and the food! All of the staff that I have met are caring and considerate and are aware that Brook House is my mum's home as well as their workplace. It is an excellent
care home.

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Review from Julie B (Daughter-in-law of Resident) published on 24 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

We have been using Brook House for a number of years for respite care for my mum-in-law. They have amazing staff who are so caring and make my mum-in-law feel so welcome. The staff are so approachable and easy to chat to and we know how safe and cared for my mum-in-law will be while we're away which
for us is so important. Wouldn't use anywhere else.

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Review from C L (Daughter of Resident) published on 19 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My father suffered a major stroke. If it wasn’t for the prompt action of the carers, my father would be in a lot worse condition. They recognised early warning signs and called an ambulance, without hesitation. They were super calm, efficient and reassuring when dealing with the paramedics, my father
and myself. Whilst my father was in hospital, Brook House Care Home genuinely asked to be updated with his progress. Upon his discharge, everything was in place ready for him and he received a lovely, warm welcome. He has since needed a lot more care and support which has been there in abundance. The thought they put into adapting to my father's new needs is so refreshing and much appreciated. The communication is second to none, the staff have endless patience when he gets frustrated and he is treated with the utmost dignity, kindness and respect. We have total confidence he is in the best hands.

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Review from S H (Daughter of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brook House Care Home was highly recommended by a friend and was definitely the right choice for Mum who has dementia. All the staff are wonderful - highly professional, caring and compassionate, exhibiting patience and understanding to all the residents. The bedrooms are very comfortably furnished,
the food is first-class and the range of activities that are provided is outstanding. It has taken such a weight off my mind to know that Mum is safe and so well cared for after we had to make the difficult decision for residential care.
10/10 from me and my family!

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Review from Sally T (Daughter of Resident) published on 18 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brook House is such a welcome, warm and loving environment. Staff go above and beyond to make everyone feel welcome, comfortable and so well cared for. I can’t speak more highly of amazing care they give. It has given me so much reassurance and peace of mind that my Mum is in the best environment possible
with love, warmth and friendly faces all around.

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Review from Tim J (Son of Resident) published on 16 October 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and caring and we feel that my mum is in safe hands. Staff are very flexible with visits and are very accommodating for these visits. Staff understand Mum's difficulties and frailties and always treat her with great respect.

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Review from J B (Wife of Resident) published on 31 May 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has Alzheimer’s and severe mobility, he was first accepted by Brooke House for respite care which has slowly increased since his health has deteriorated. It is more likely that he will become a permanent resident in the near future. I am so impressed by the care and kindness which he has
always received and the support and reassurance that we, as his family, have also received. It is a happy house, with excellent food, a daily offering of games and entertainment, regular hands on introduction to animals which is therapeutic for all. I have so much gratitude for the wonderful staff at Brooke House.

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Review from Janet S (Sister of Resident) published on 21 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister entered Brook House in July 2022. On my first visit, I was impressed with the home and staff. Since then my sister has had excellent care. The staff are so loving and caring. Their attention to detail is outstanding. The home is well maintained, food and drink are plentiful and of a good standard.
The activities and fun days are well run. I am very satisfied with the care my sister gets at Brook House. Thanks to all the members of staff.

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Review from Jan T (Widow Widower) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband, who had Vascular Dementia and Parkinson’s Disease, was a resident of Brook House from April 2022 until November 2022 when he passed away.
I have only praise for every aspect of Brook House, especially all of the wonderful staff and their unfailing respect, kindness and loving care, which
they gave not only to my husband but to all of our family.
The rooms are warm and cosy, cleanliness is paramount and the food is exceptional with wine available for those who like a glass with their meals.
The enrichment activities are many and varied, not only the organised events but also the impromptu ones when someone starts to sing and then all of the residents are singing - lots of fun for everyone!
My daughter and I visited other care homes and when we came away after looking around Brook House she summed it up perfectly, when she said, ‘Mum we’ve seen several ‘care homes’ but Brook House is a ‘home that cares’, and it does.

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Review from Matthew S (Son of Resident) published on 28 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brook House care home is a fabulous place, and I am super happy that they are looking after my mum (who has dementia). There is a real brightness about the place, which shines through from the moment you are greeted at the door with a big smile. All the facilities are excellent, the food is absolutely
gorgeous, having tried it for myself, and there is always something going on.
The most important thing I can say about Brook House is that they really care about their residents and treat them with the dignity they all deserve.
Top place and lovely team who are patient, understanding and kind.

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Review from Jacqueline S (Daughter of Resident) published on 24 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Absolutely love Brook House Care Home, everyone is so welcoming, the food is to die for. Everyone looks so happy and contented and lots to do, there's never a dull moment. What a lovely way to spend the last years of life.

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Review from R T (Regular Volunteer) published on 20 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brook House Care Home is truly a home-from-home. On entering you are always greeted by chatter and laughter from both residents and staff. Everyone always greets you in a friendly manner and the residents always seem very content and happy. The staff take time to engage with the residents and there
are always a variety of activities and events being held. In the better weather, there are weekly trips out in the minibus. Residents are encouraged and supported to go out with their friends and family and any visitors are always made very welcome. The food served is of a very high standard and everyone really enjoys their meal times and some even enjoy a glass of wine two!
It is always a pleasure to visit for the day.

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Review from Caroline G (Niece of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt arrived just before the pandemic and stayed until her death, aged 92, in December 2022. Thank goodness she was there! She had Alzheimer's and vascular dementia, used a stoma bag and was very deaf. The care provided by Brook House was exemplary - her physical needs were met with kindness and
tact. When she was ill, the GP was contacted swiftly. My aunt relaxed, and her wonderful smile returned. She enjoyed the meals and started to put on much-needed weight. Her long-term leg ulcers disappeared. The staff are always cheerful and chatty, and the layout of the sitting room for older residents makes for a happy and busy atmosphere where no one is left out or ignored. There are lots of activities. Management and staff were always available to chat, and nothing was too much trouble. They did everything possible to make her happy and comfortable and to look after her family too. I strongly recommend Brook House to anyone looking for the very best quality of care.

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Review from R C (Husband of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My dear wife began to show signs of forgetfulness in the summer of 2019. Towards the end of that year, she was hospitalised with an unrelated condition and the doctors advised me that she had Alzheimer's. For the next two years, I looked after her at home, but she developed other issues and it became
evident that she needed professional care on a full-time basis. I considered and rejected home care and spent much time searching on care home websites for a suitable care home. I visited Brook House and liked the homely atmosphere. After an assessment from the manager my wife entered the home in October 2021. The family and I visit on a regular basis, and it's evident that we could not have chosen better. My wife, occasionally in a quiet mood, is happy and well-settled at Brook House. I'm still surprised at how cheerful, friendly and welcoming the staff are. Surprised because I'm well aware that it is not an easy job.

Reply from Krishna Patel, Director at Brook House

Thank you for your kind words, we will pass on your comments to our team.


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Review from Dina W (Daughter of Resident) published on 17 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum has lived at Brook House Care Home for about six years, I looked at all local homes before making a choice. Mum has always loved it here and calls it home. The staff are warm and friendly as is the home. The food is home cooked and is lovely. There are lots of outings, visitors' entertainment,
crafts and more. Wouldn't want mum to live anywhere else.

Reply from Krishna Patel, Director at Brook House

Thank you for your kind words, we will pass on your comments to our team.


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Review from B S (Daughter of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have found the staff at Brook House Care Home to be kind, thoughtful, enthusiastic and extremely helpful for my mum.
The accommodation is clean, safe and well maintained, the food is lovely and there is lots of it and drinks are always available.
A lovely home for my mum.

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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Brook House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Brook House is calculated as follows: ( (124 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brook House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Frequently Asked Questions about Brook House

What types of Care is Brook House registered for?

Older Person Care, Dementia, Respite Care & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Brook House provide?

Day Care, Physiotherapy & Own GP if required are other types of care provided.

How many Rooms does Brook House have?

There are 33 Single Rooms and 4 Couples/Companion Rooms.

What are the Facilities & Services at Brook House?

Own Furniture if required, Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Brook House to the centre of Lutterworth?

6.0 mile(s) as the crow flies, distance by road may be significantly further.