Brook House

15 Bell Lane, Husbands Bosworth, Lutterworth LE17 6LA
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9.9 35 Reviews
  • Brook House, Lutterworth
Brook House in the charming village of Husbands Bosworth specialises in residential care for people living with dementia and Alzheimer's and has done so for more than 20 years.

The converted farmhouse is part of a real community and provides residents with spacious living with a choice of single or shared accommodation. The home has 41 luxurious bedrooms with en-suite facilities.

The skilled and compassionate staff take great care in meeting each individual's needs, who also benefit from a wide range of services to promote wellbeing, including occupational and speech therapists and activities.

Visitor hours are unrestricted and all dietary requirements are catered for.

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Care Provided by Brook House

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 41 Service Users
  • Primary Care Categories
  • Dementia
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Other Care Provided
  • Day Care
  • Own GP if required
  • Physiotherapy

Good to Know

  • Person in charge
  • Michelle Hood (Manager)
  • Admission Criteria
    • Ages 18+
  • Room Information
    • Single Rooms (33)
    • Couples/Companion Rooms (4)

Funding & Fees Guide for Brook House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,470 – £1,520
    • Self-Funded Residential Dementia Care £1,470 – £1,520
    • RESPITE Self-Funded Residential Care £1,470 – £1,520
    • RESPITE Self-Funded Residential Dementia Care £1,470 – £1,520

  • All costs included in fees except Chiropody, Hairdressing and Dentist which are optional extras.
  • (these prices are only a guideline, please contact Brook House to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Phone Point in own room
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access

Brook House Reviews (35)

Total of 35, showing 21-35
9.9

Brook House has a Review Score of 9.9 (9.866) out of 10, based on 12 reviews in the last 2 years. Over all time Brook House has 35 reviews.

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23

Review from Jane W (Daughter of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

It's a bit daunting for everyone when the time comes to need that extra care. The thing about Brook House is it is a family; the staff work extremely hard to make it a home-from-home, and they succeed. The excellent food (and odd tipple), regular activities, and fun make it a very jolly environment,
but more importantly, it is a very caring environment. Each resident is treated as an individual, and their individual needs are addressed accordingly. My mother went into Brook House from an independent living facility, she has always been a very independent person, but sadly now she can't walk and has to depend on others to help her. In Brook House, she has only to press her buzzer, day or night, and someone will pop in to help her. She is very comfortable, well cared for and happy. From my point of view, I feel I have handed over the baton to the Brook House staff as I know they will take really good care of her but completely keep me in the picture.

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Review from Wendy B (Daughter-in-law of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother-in-law, who has vascular dementia, came to live here in December 2022 to the present day. This is a warm, caring, homely environment in which she settled straight away. She enjoys the activities that take place here, which she is encouraged to participate in. There is a really good choice
of food from a substantial menu. What she enjoys most is the fact that she has company whenever she wants it, but can also retire at any time to the privacy of her own cosy room. This is well furnished. The staff show empathy and understanding at all times, and her needs are totally met both physically and mentally.

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Review from Sarah C (Niece of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are simply wonderful, my auntie feels very happy and extremely well cared for at Brook House Care Home. I wish for my auntie there were a few more like minded residents like my auntie as many suffer from Alzheimer's and Dementia, she's very sociable so misses chatting to people who can remember
the conversation but obviously this is nothing to do with Brook House and luckily the staff are so lovely they make up for it.

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Review from S B (Daughter of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

At Christmas, due to unforeseen circumstances we required emergency respite care for my Dad. Brook House Care Home were brilliant and able to accept my dad at very short notice. He stayed for just over two weeks. Prior to this my dad has stayed for one night a week for the past few months. My dad has
Alzheimers and enjoys the activities and the social interaction with staff and other residents.

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Review from E D (Daughter of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Brook House Care Home creates a very homely atmosphere. The staff are all very caring and accommodating and nothing is too much trouble. There is a real feeling of family. It is so reassuring to know that Mum is so well cared for in every way. I have no hesitation in recommending this wonderful care
home.

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Review from Izzy S (Daughter of Resident) published on 15 February 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What can I say about this most amazing home? I picked this home for my mum over eighteen months ago in preparation for when she would need care and support, which she did in October 2022. Their experience, knowledge and understanding of care is second to none, their desire to go above and beyond is
unparalleled with anything else I've experienced and I've a background in assessing care and health. But above all the most essential element of what they deliver is love, care, compassion, respect, dignity, fun and safety. All staff without exception support everyone with such love and patience, they are tender, understanding and want to do their best for everyone in what can be very challenging and exhausting situations. Residents are treated like family, each resident is treated as an individual, listened to, supported as a human being with a life to live. They are surrounded by love. There are plenty of fab activities, day trips, chickens, hairdressing etc. It's clean and vibrant. I want no more than this for my mum.

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Review from Denise M (Daughter of Resident) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was attending Brook House for eight or nine months for the day, weekend, or week for us to have respite mum thought it was a hotel prior to mum going in full-time last March 2020. I cannot praise this home enough mum had vascular dementia and they were fantastic with her, sadly mum passed away Feb
2021 they treated mum with such care, love and dignity. The home was always spotless and was clean and beautifully well kept and a big thank you to you all to the cleaners, cooks, laundry, carers and management, I would recommend Brook House to anyone if you want your loved ones to be well cared for and loved then this is the home for your loved ones I cannot speak highly enough truly amazing.

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Review from August (Daughter of Resident) published on 13 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot praise Brook House, the fabulous manager and wonderful staff highly enough. The care, kindness and respect all the staff have given and continue to give my Dad is nothing short of excellent. The pandemic has been difficult for so many people but the staff at Brook House have been absolutely
brilliant throughout, always cheerful and exceptionally helpful. Going that extra mile for the residents and their families is what they all do naturally, nothing is ever too much trouble. Thank you so much to everyone at Brook House for the truly amazing job you all do.

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Review from Greg (Son of Resident) published on 12 May 2021
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Mum was in Brook House for Three and half years and can honestly say we couldn't have asked for any more from the staff at Brook House, they look after the residents like no other. The staff are very welcoming and very caring looking after all the resident's needs.
I can't recommend Brook House enough,
I would recommend them to anyone considering a loved one needing to go into a care home.

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Review from David H (Cousin of Resident) published on 23 December 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My cousin entered Brook House for full 24-hour care in 2012. I had no idea how it might turn out given that she had recently fallen and broken her hip. I should not have worried. For the next 7 years, the staff at the care home looked after her as if she were one of the family. I could not have asked
for more. I had always worried about having to seek the best way of ensuring that she had a good quality of life to look forward to despite her dementia. At every level, she was well catered for. The most satisfying element of her time at Brook House was that the dedicated and committed members of staff (mostly long-serving) unfailingly ensured that she had something to look forward to each day. Even when she became unwell.
I can't thank too much the carers who, for a number of years, became her new extended family and made her smile and laugh so much.
Thank you, again, Brook House for everything you did for her.

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Review from Alex T (Nephew of Resident) published on 26 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt passed away in December 2019; having spent the last three years of her life at Brook House. In every respect, I firmly believe that it would have been hard to find a better care home for her. She was not diagnosed as a dementia sufferer, and she chose Brook House over the many others that we
looked at. It had a homely feel. Having visited her just about every day, I feel that I am in a position to truthfully assess the care she received, the accommodation and related facilities, the food and access to professional medical individuals. My aunt never suffered fools gladly, and every staff member that I came into contact with, all treated her with dignity and respect. She had some favourites of course and enjoyed a laugh. Whenever there were any medical issues or emergencies, I was always contacted and kept informed. Although she latterly ate like a sparrow, she often told people 'on the outside' that the food provided was excellent and her room was first-class.

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Review from Matthew K (Son of Resident) published on 24 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My family and I would not hesitate to recommend Brook House. The management and staff could not be more accommodating, and frequently went out of their way to go above and beyond our expectations. Nothing was ever too much trouble, and my mum loved being there throughout her stay.

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Review from Christine C (Daughter of Resident) published on 4 February 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

When my mother arrived at Brook House aged 98 she was a confused old woman who had given up- she felt she had lived long enough. The love and care of the staff reawakened her interest in life. She began to take an interest in food visits and activities. UTI’s were promptly treated and her confusion
diminished.
She felt loved and cared for and was rarely without a smile. She enjoyed her independence within the home and if she came to grief being adventurous with her walker she was skilfully patched up to go on her merry way again. She died aged 101 enjoying life, safe, loved and well cared for.
I never had a worry about her care. Her adventures were celebrated. Her love of the occasional Prosecco at 10 in the morning or being taken to the park in a wheelchair only to get up and go on the swings!
My heartfelt thanks to everyone at Brook House for the kisses, caresses and the small kindnesses that gave my mother a good end to her life when she died surrounded by your love and care.

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Review from Lisa E (Daughter of Resident) published on 11 September 2018
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum was diagnosed with Alzheimer's 5 years ago. She remained at home for as long and as safely possible. She moved into Brook House 20 months ago. The manager and staff made her welcome and took the time to find out all about the lady that she used to be. She was cared for by the minimum of staff,
to ensure she bonded with and recognised her carers as friends. My father was warmly welcomed every day when he visited and was offered a free lunch every time. The care mum received was second to none and as she deteriorated the family was comforted in a kind, caring and compassionate way.
Sadly mum passed away while in their care. The staff cared for her in her last few days with such love that I cannot begin to thank them. I can honestly say if anyone needs to place a loved one with dementia in residential care, Brook House may not be the smartest but it provides the best care I have ever seen.
I and the whole family would like to thank you from the bottom of our hearts.

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Review from Jayne K (Daughter of Resident) published on 7 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother lived at Brook house for 7 years, her dementia steadily progressed until she sadly passed away in April this year. I cannot thank the Manager and her team enough for the excellent care and love they gave my mum. The kindness and support they gave to the family in mums final days was tremendous.
She
is a amazing manager, she is so dedicated and I was so reassured that mum was being well cared for at all times.

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Current Review Score: 9.9 (9.866)

Overview of Review Score

The Review Score of 9.9 (9.866) out of 10 for Brook House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.9 out of 5 from 12 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 12 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.866 for Brook House is calculated as follows: ( (124 Excellents x 5) + (17 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 142 Ratings = 4.866

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Brook House is based on 12 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 41 registered maximum number of service users is 8.2, which has been reached with 12 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 15 Jan 2019

Overall
Good

  • Caring

    Good

  • Effective

    Requires improvement

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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