Visiting is permitted at any time. Doorbell on external wall.
Parking on site
Cedar House has a Review Score of 9.9 (9.890) out of 10, based on 23 reviews in the last 2 years. Over all time Cedar House has 59 reviews.
Review from Jean J (Regular Volunteer) published on 2 August 2023
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Reply from Andrew Cohen, Owner at Cedar House
We're so grateful to you Jean, the residents love to see you on your visits. You're one of our team!
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Review from N W (Son of Resident) published on 27 July 2023
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Reply from Andrew Cohen, Owner at Cedar House
Thank you for the positive review. We are all so proud of Cedar House; we have a real home where everyone enjoys a relaxed and caring culture.
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Review from M G (Son of Resident) published on 27 July 2023
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Reply from Andrew Cohen, Owner at Cedar House
We appreciate such positive feedback; it encourages us and drives us to continue doing our best for all our residents.
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Review from Maureen M (Respite Resident) published on 14 July 2021
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Reply from Andrew Cohen, Owner at Cedar House
Maureen,
Thank you for your kind words, it was a pleasure for us to look after you for your respite stay, all our residents and staff enjoyed your company very much.
Please come and visit us again soon.
Lisa and the team.
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Review from Andrew E (Son of Resident) published on 1 October 2020
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Review from Simon T (Son of Resident) published on 17 September 2020
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Review from N H (Son of Resident) published on 15 July 2020
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Review from Kevin U (Son of Resident) published on 15 July 2020
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Review from Tony C (Son of Resident) published on 15 July 2020
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Review from Julie W (Daughter of Resident) published on 13 November 2019
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Review from Linda B (Daughter of Resident) published on 13 May 2019
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Review from Margaret S (Daughter of Resident) published on 18 February 2019
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Review from Ella H (Resident) published on 22 January 2019
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Review from Edwin D (Son of Resident) published on 22 January 2019
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Review from Muriel C (Resident) published on 22 January 2019
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Review from Iris H (Resident) published on 22 January 2019
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Review from Mabel L (Resident) published on 22 January 2019
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Review from Eileen C (Resident) published on 22 January 2019
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Review from Lawrence H (Resident) published on 22 January 2019
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Review from June T (Resident) published on 21 January 2019
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The Review Score of 9.9 (9.890) out of 10 for Cedar House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 23 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.890 for Cedar House is calculated as follows: ( (244 Excellents x 5) + (26 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 272 Ratings = 4.89
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Cedar House is based on 23 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9, which has been reached with 23 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 4 Dec 2019
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Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2007
A highly experienced and devoted caregiver, who has been at Cedar House for over 15 years, the past eight as manager.
Job Title: Deputy Manager
Joined: 2010
Karen has been at Cedar for 10 years, the past eight years as deputy.