Curtis Weston House has a Review Score of 9.7 (9.708) out of 10, based on 9 reviews in the last 2 years. Over all time Curtis Weston House has 31 reviews.
Review from L B (Son of Resident) published on 28 January 2025
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Reply from Rebecca Mottershead, Manager at Curtis Weston House
Thank you so much for your kind review. It is very much appreciated and I will share your kind words with all the staff. Your mum will be very much missed she was loved by all.
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Review from L B (Daughter-in-law of Resident) published on 23 January 2025
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Reply from Rebecca Mottershead, Manager at Curtis Weston House
Thank you so much for your review. I will share your kind words with all the staff and we look forward to continuing to work together.
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Review from S B (Granddaughter of Resident) published on 23 January 2025
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Reply from Rebecca Mottershead, Manager at Curtis Weston House
Thank you so much for your kind review it is very much appreciated and i will share your kind comments with all the staff. Your grandad is missed very much.
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Review from Mark W (Son of Resident) published on 13 January 2025
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Reply from Rebecca Mottershead, Manager at Curtis Weston House
Thank you so much for your kind review. It's great to hear and I'll share this with all the staff.
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Review from Beverley L (Daughter of Resident) published on 15 August 2024
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Reply from Rebecca Mottershead, Manager at Curtis Weston House
Thank you so much for your kind review; it's a pleasure to be caring for your mum. I will pass on your kind words to the staff. Regards.
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Review from Yasmeen S (Daughter of Resident) published on 9 May 2024
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Reply from Rebecca Mottershead, Manager at Curtis Weston House
Thank you so much for your kind review I will pass on your review to all the staff.
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Review from D Q (Son of Resident) published on 26 March 2024
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Reply from Rebecca Mottershead, Manager at Curtis Weston House
Thank you so much for your lovely review its lovely to hear your mum is settled and feels at home I will pass on your kind words to the staff.
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Review from D M (Daughter of Resident) published on 4 March 2024
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Reply from Rebecca Mottershead, Manager at Curtis Weston House
I would like to thank you for your kind review, it makes us all very happy to hear that your mother and yourself are happy with her care here at Curtis Weston. I will ensure I share your review with the team and look forward to continuing to work with you.
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Review from Shirley P (Daughter of Resident) published on 26 March 2023
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Reply from Cherrill Tyrer, Operations Manager at Curtis Weston House
Thank you for taking the time to complete this review and so pleased to hear that your mother has settled well. I will show the home manager and their team.
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Review from S P (Friend of Resident) published on 23 February 2023
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Review from Jean C (Wife of Resident) published on 26 January 2023
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Review from John S (Son of Resident) published on 19 August 2022
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Review from M N (Granddaughter of Resident) published on 4 May 2022
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Review from Barbara H (Wife of Resident) published on 27 April 2022
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Review from S H (Daughter of Resident) published on 19 April 2022
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Review from Lina P (Niece of Resident) published on 12 April 2022
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Review from Lynne C (Relative of Resident) published on 15 March 2022
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Review from Michael S (Son of Resident) published on 8 March 2022
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Review from J R (Regular Volunteer) published on 30 October 2018
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Reply from Sophie Ferguson, HR Administrator at Curtis Weston House
Thank you for submitting your Review.
If you have any other feedback or suggestions in the future please make them known.
Kind Regards
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Review from Jennifer H (Daughter of Resident) published on 23 October 2018
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The Review Score of 9.7 (9.708) out of 10 for Curtis Weston House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.8 out of 5 from 9 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.808 for Curtis Weston House is calculated as follows: ( (85 Excellents x 5) + (18 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 104 Ratings = 4.808
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Curtis Weston House is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 13 Oct 2022
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Job Title: Care Home Manager
Joined: 2023
Rebecca is the home manager here at Curtis Weston, Rebecca has been with the company since 2019. Rebecca started her career with the company as a carer and loved her role. Throughout her time with the company Rebecca progressed to a senior then to a deputy manager and most recently to be the manager of Curtis Weston a role she is very much enjoying.