Hadrian House

Garden Street, Thurmaston, Leicester LE4 8DS
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9.4 75 Reviews
  • Hadrian House, Leicester
Hadrian House is situated in a quiet village of Thurmaston, where residents benefit greatly from staying in such a location with many local shops and amenities just a short walk away. This purpose-built care home allows maximum ease of access and comfort for all residents. Specialising in residential, dementia and respite care to name a few.

The Home has four lounges, light and modern dining room and bathrooms designed for easily access. Car parking facilities for visiting family and friends as well as large surrounding gardens which are secured for residents to enjoy. Regular supervised entertainment and activities either as a group or on a one-to-one basis if needed.

One of the main objectives at Hadrian House is to provide a caring, safe, and homely environment where residents can feel comfortable, happy, and secure. Operated according to clear policies and procedures designed to produce a high-quality service. This is measured by the satisfaction of residents.

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Care Provided by Hadrian House

  • Primary Care Categories
  • Dementia
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 43 Service Users
  • Privately Owned
  • Care Offered
  • AIDS/HIV
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Bariatric Care/Obesity
  • Bipolar/Manic Depression
  • Cancer Care
  • Cerebral Palsy
  • Challenging Behaviour/Psychosis
  • Colitis & Crohn's Disease
  • COPD/Pulmonary Disease
  • Drug Dependence (past or present)
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Huntington's Disease
  • Korsakoff Syndrome
  • Motor Neurone Disease
  • Multiple Sclerosis
  • Muscular Dystrophy
  • Neuropathic
  • Orthopaedic
  • Parkinson's Disease
  • Schizophrenia
  • Speech Impairment
  • Spina Bifida & Hydrocephalus
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • Day Care
  • End of Life Care
  • Independent Living Training
  • Palliative Care
  • Physiotherapy

Good to Know

  • Person in charge
  • Laura-Ann Radu (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (43)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (4)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Hadrian House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,150 – £1,500
    • Self-Funded Residential Dementia Care £1,150 – £1,500
    • RESPITE Self-Funded Residential Care £1,150 – £1,500
    • RESPITE Self-Funded Residential Dementia Care £1,150 – £1,500
  • (these prices are only a guideline, please contact Hadrian House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Minibus or other transport
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Phone Point in own room
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • No limits of time that visitors are permitted, although ask not to visit during the night, unless otherwise agreed.


  • Parking

  • There is parking spaces in front of the home for visitors.


Hadrian House Reviews (75)

Total of 75, showing 1-20
9.4

Hadrian House has a Review Score of 9.4 (9.374) out of 10, based on 18 reviews in the last 2 years. Over all time Hadrian House has 75 reviews.

Overall Experience

  • 39
  • 31
  • 2
  • 0
  • 3

Date Published

75
4
5
18
57

Review from N L (Husband of Resident) published on 3 March 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife is very happy at Hadrian House. The staff are nice and look after her very well.

Reply from Laura-Ann Radu, Manager at Hadrian House

Thank you for your lovely feedback, we really appreciate your kind words.


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Review from S J (Daughter of Resident) published on 15 January 2025
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Staff and friendly and helpful. Toilets could be cleaned more often.

Reply from Laura-Ann Radu, Manager at Hadrian House

thank you for your feedback, the toilets are on a regular scheduled, please if you see the toilet dirty in between the cleans you can tell a member of staff and they will happily clean them.


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Review from Brian D (Husband of Resident) published on 11 November 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My wife has been in Hadrian House for about one year now and my family have found it to be a pleasant experience. The staff are all excellent, and any worries I have are dealt with straight away. All in all, it has made a difficult time for my family and I as pleasant as possible.

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Review from L F (Daughter of Resident) published on 31 October 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Care and support are good. Very attentive staff to residents' needs. Always someone to reassure the resident's relative if needed. Premises could do with an update as several areas in the building are looking very tired. Also, make the garden more appealing to the residents and visitors.

Reply from Laura-Ann Radu, Manager at Hadrian House

Thank you for your feedback, the internal areas are in progress, would you like to come and speak to me about the garden as your views are important to us.


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Review from M H (Sister of Resident) published on 4 June 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My sister was admitted to Hadrian House on the advice of social services. The staff and management made her very welcome and have shown care and consideration in her short time here. They also helped relieve the stress I have been experiencing throughout this whole process.

Reply from Sahini, Customer Relationship Manager at Hadrian House

Thank you for sharing your positive feedback about Hadrian House. We are delighted to hear that your sister has felt welcomed and cared for during her stay. We also appreciate your kind words regarding the relief of your stress throughout this process. It's important to us that both our residents and their families feel supported.


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Review from D M (Daughter of Resident) published on 22 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum has been a resident for approximately two years. She has been looked after well by the staff. She can be a little difficult at times due to her dementia, but the staff are patient with her and try to accommodate her needs. My concerns are that she does lose a lot of clothes I have provided. I'm
not really sure if they get lost during laundry service. Accommodation is clean but is very tired and could do with a lick of paint.

Reply from Laura-Ann Radu, Manager at Hadrian House

Thank you for your review, I have already looked into your mum's clothes going missing and we have spoken about this, if you are still unhappy and her clothes are still going missing please come and see me.


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Review from S D (Wife of Resident) published on 5 January 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 3.0 out of 5

Generally I feel my husband is looked after well, but find it difficult to find out information from staff about his health etc. Only learned about a fall he had, weeks later, and he told me he had blood taken, at first was told it hadn't happened, then weeks later again, learned it had happened. Need
to be more open with the relatives. Facilities poor.

Reply from Laura-Ann Radu, Manager at Hadrian House

Thank you for your response, I am deeply sorry you feel that way, when you are next in I would like to offer you a meeting with me to talk through any concerns you may have to see why this is happening and to discuss your concerns regarding the facilities.


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Review from David H (Son of Resident) published on 4 January 2024
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

The carers who work at Hadrian House are wonderful as is the manager.
They care and help the residents in every way, whether that be in their room or in public spaces and also make me so welcome to visit my mother at any time.
The perfect place for my mother to be and to live at.

Reply from Laura-Ann Radu, Manager at Hadrian House

Thank you for your response, I am happy that the staff made you feel welcome to see your mum and that this is a perfect place for her to live, I will inform the staff of your kind words.


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Review from P W (Brother of Resident) published on 5 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I find all the staff very helpful and considerate.

Reply from Laura-Ann Radu, Manager at Hadrian House

Thank you for your review, I'm very pleased that you find all the staff helpful and considerate.


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Review from G W (Brother of Resident) published on 2 October 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

All staff are patient and understanding to the residents. All visitors are made to feel welcome in a friendly atmosphere. During the broken lift situation, they coped with added pressures put upon them. With thanks to all the staff and management.

Reply from Laura-Ann Radu, Manager at Hadrian House

Thank you very much for your response, the staff have worked very hard while the lift has been out, thank you for mentioning that.


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Review from Alice B (Granddaughter of Resident) published on 7 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

What a wonderful setting. My grandad came to Hadrian House mid June for some respite care, and after seeing a massive improvement in him we made the decision to keep him there and he is now a permanent resident of Hadrian House. The staff go above and beyond, treat the residents with care and dignity.
We are a large family and my Grandad receives several visitors a day- staff are always welcoming and happy to see you. Meals are lovely, facilities are lovely and we are just so pleased Grandad is happy. Residents are taken out on trips, and they have in-house areas such as a bar and hairdressers, which are wonderful. I myself work in a day nursery so I am aware of the importance of safeguarding and other policies and see this being followed well. I must make a special mention to one staff member, who has been exceptional. I have nothing bad to say about this setting, our experience so far has been great. Thank you Hadrian House.

Reply from Laura-Ann Radu, Manager at Hadrian House

Thank you for the review. I will be sure to share this with all the team here at Hadrian House, we are so pleased that you decided to bring your grandad back to us and how well he is doing.


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Review from Charlotte K (Granddaughter of Resident) published on 2 August 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My Grandad (94 years old) first went into Hadrian House for 2 weeks of respite in June 2023.
We were extremely nervous as he had previously been into another home and we had a terrible experience so we had to take him out of the home due to poor care after one night. The care my grandad is receiving
is amazing. All of the staff are extremely friendly and attentive. My grandad settled in extremely well, so much so he s now a permanent resident. I visit my grandad every day. I am extremely happy with the care that all the residents are receiving they are all treated like family members. Thanks for looking after my grandad. I will be forever grateful to you all.

Reply from Laura-Ann Radu, Manager at Hadrian House

Thank you for the review. I will be sure to share this with all the team here at Hadrian House, I am so pleased that you are happy with the quality of care that your grandad is receiving from our team, our team care to their best ability and I'm so happy that this is seen by others.


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Review from Angela C (Daughter of Resident) published on 27 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Lovely, homely, caring all the staff are amazing.
Making the decision to put my mum in her home was not an easy one but seeing her in the home was reassured us that we absolutely made the right choice!
She loves it she looks healthy and well physically although her memory remains the same. Mum is
better with regularity and continuity of care.

Reply from Laura-Ann Radu, Manager at Hadrian House

Thank you for the review. I will be sure to share this with all the team here at Hadrian House I am so pleased that you are happy with the quality of care that your mum is receiving from our team.


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Review from E T (Daughter of Resident) published on 27 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Hadrian House is like a real home from home for both my mum, who's been there for 18 months now, and for me on my weekly visits. Since Mum arrived she has thrived with the loving care she has been given. The nurses and carers see to her every need with a smile, a joke or a kiss and Mum loves the attention.
For my part I'm often greeted with a drink after my long drive, then Mum and I enjoy a tasty lunch together. Mum and I couldn't be happier with her care.

Reply from Laura-Ann Radu, Manager at Hadrian House

Thank you for the review. I will be sure to share your review with all the team. I am pleased that you are happy with the quality of care that your mum is receiving from our team and that you are greeted with a drink.


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Review from David S (Nephew of Resident) published on 13 June 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have visited Hadrian House about every two weeks for the last year and a half. I do this partly so I can personally check that my aunt is being properly cared for. So far I have never seen anything that would cause me concern. My aunt is always clean and tidy and properly fed. All of the staff seem
both kind and diligent. Hadrian House itself always looks clean, tidy and well maintained. The only complaint my aunt has ever made is that she doesn't like the way they do her hair. So far my experience is that Hadrian House is about as good as it can be and better than some places I have seen that cost much more. They achieve a good standard with limited funding.

Reply from Laura-Ann Radu, Manager at Hadrian House

Thank you David for your review. I will be sure to share this with all the team. we do have an activities board when you visit next time to look at.


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Review from Gayna L (Daughter of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I cannot recommend Hadrian House highly enough. Our mother has blossomed since coming here a year ago. Testament to the care and engagement of the staff. Their affection is heartening to see. Bathed in natural light, the purpose built building is inviting and welcoming. The foot is plentiful and tasty.
Excellent.

Reply from Laura-Ann Radu, Manager at Hadrian House

Thank you for the review. I will be sure to share this with all the team. I am so pleased that you are happy with the quality of care that your mother is receiving from our team.


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Review from C S (Son of Resident) published on 28 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff are very good and a very good care home.

Reply from Laura-Ann Radu, Manager at Hadrian House

Thank you for your review, we value your feedback. This will be shared with the team at Hadrian House.


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Review from A W (Daughter of Resident) published on 23 March 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The first time I walked into Hadrian House I knew it was the perfect place for my mum. All the staff were caring, down to earth and very jolly. The residents are treated with respect and genuine affection. and there's a proper family feel to the place.
I was particularly struck with the activities
based around remembrance day which teased out memories from all the residents. Couldn't be happier.

Reply from Stuart Vive-Kananda, Director at Hadrian House

Thank you for the review. I will be sure to share this with all the team at Hadrian. I am so pleased that you are happy with the quality of care that your mother is receiving from the team.


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Review from J B (Daughter of Resident) published on 28 June 2022
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Once the Covid rules were relaxed and the residents were allowed to use the Communal lounges again, my mother refused to leave her room except for bathroom breaks. Her eyesight had deteriorated quite quickly and she also has problems with her hearing at times, and she kept maintaining that she was alright
where she was, in her room, where she knew where everything was. The staff were so good with her, keeping an eye on her and popping in for chats despite their considerable workload. They kept asking her would she like to go down to the lounge, to which she always replied no. The decision was always left to mum and her wishes were always respected. I was convinced she would never leave her room again. And then, there was a breakthrough. She not only went down to the lounge but also agreed to go outside for the Jubilee party. Since then she has been spending more and more time and has benefited from being in company. I cannot thank the staff enough for their patience and understanding.

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Review from Y H (Aunt of Resident) published on 27 June 2022
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Generally pretty good, lack of response when she presses her buzzer.
Food is generally not suitable for dinners, she cannot eat chewy or hard food only caters to the majority of residents. no choice of vegetables that she liked. Tea is served over and over again if asked for anything different.

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Current Review Score: 9.4 (9.374)

Overview of Review Score

The Review Score of 9.4 (9.374) out of 10 for Hadrian House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.4 out of 5 from 18 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 16 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.374 for Hadrian House is calculated as follows: ( (112 Excellents x 5) + (74 Goods x 4) + (24 Satisfactorys x 3) + (4 Poors x 2) ) ÷ 214 Ratings = 4.374

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Hadrian House is based on 16 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 16 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 25 Aug 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

View Latest Report

Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (1)

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Meet the Team (1)

Laura-Ann

Laura-Ann Radu

Job Title: Care home manager

Joined: 2015

Laura-ann is the care manager at Hadrian House she has been in the position since January 2023. She has been working for the company since 2015 and had a break for 6 months in 2022-2023.


Frequently Asked Questions about Hadrian House

What types of Care is Hadrian House registered for?

Older Person Care, Dementia, Respite Care, Mental Health Condition, Physical Disability, Sensory Impairment & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Hadrian House provide?

Palliative Care, Day Care, Convalescent Care, Physiotherapy, Independent Living Training & End of Life Care are other types of care provided.

How many Rooms does Hadrian House have?

There are 43 Single Rooms.

What are the Facilities & Services at Hadrian House?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Hadrian House to the centre of Leicester?

3.5 mile(s) as the crow flies, distance by road may be significantly further.