Harvey House

Church Lane, Barwell, Hinckley, Leicester LE9 8DG
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8.7 33 Reviews
  • Harvey House, Leicester
Harvey House specialises in residential, dementia and respite care to name a few.

Harvey House is situated in a quiet residential area in Barwell. Residents benefit greatly from staying in such a well-placed location with many local shops and amenities just a short walk away. The home is located near the village centre, enabling residents’ access to maintain independence and enjoy being part of the local the community, if they so wish.

The home is purpose-built care home to allow maximum ease of access and comfort for all residents.

The Home has six lounges, light and modern dining room and bathrooms designed for easy access. Car parking facilities for visiting family and friends as well as a large surrounding garden with bird aviary and fishpond for residents to enjoy. Regular supervised entertainment and activities either as a group or on a one-to-one basis if needed.

One of the main objectives at Harvey House is to provide a caring, safe, and homely environment where residents can feel comfortable, happy, and secure. Operated according to clear policies and procedures designed to produce a high-quality service. This is measured by the satisfaction of residents.

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Care Provided by Harvey House

  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Respite Care
  • Sensory Impairment
  • Younger Adults
  • Care Types Provided
  • Dementia Residential Care
  • Residential Care
  • For a maximum of 44 Service Users
  • Privately Owned
  • Care Offered
  • Alcohol Dependence (past or present)
  • Alzheimer's
  • Anorexia/Bulimia/Self Harming
  • Cancer Care
  • Challenging Behaviour/Psychosis
  • COPD/Pulmonary Disease
  • Epilepsy
  • Head/Brain Injury
  • Hearing Impairment
  • Parkinson's Disease
  • Speech Impairment
  • Stroke
  • Visual Impairment
  • Other Care Provided
  • Convalescent Care
  • End of Life Care
  • Palliative Care

Good to Know

  • Person in charge
  • Lisa Pegg (Registered Home Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (44)
    • Couples/Companion Rooms (0)
    • Single Rooms with ensuite Wet Room (6)
  • Care Home Design/Build
    • Purpose Built: Yes
    • Number of floors: 2

Funding & Fees Guide for Harvey House

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,065 – £1,065
    • Self-Funded Residential Dementia Care £1,065 – £1,265
    • RESPITE Self-Funded Residential Care £1,065 – £1,065
    • RESPITE Self-Funded Residential Dementia Care £1,065 – £1,265

  • Fees are determined alongside dependency assessments that are completed as part of our pre admission assessment process.
  • (these prices are only a guideline, please contact Harvey House to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Smoking not permitted
  • Stairlift
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • Visiting is welcomed anytime. The home do like mealtimes to be protected for residents as it improves Nutritional intake and offers dignity.


  • Parking

  • There is an onsite carpark for visitors


Harvey House Reviews (33)

Total of 33, showing 21-33
8.7

Harvey House has a Review Score of 8.7 (8.688) out of 10, based on 7 reviews in the last 2 years. Over all time Harvey House has 33 reviews.

Overall Experience

  • 17
  • 15
  • 1
  • 0
  • 0

Date Published

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26

Review from Joan H (Daughter of Resident) published on 1 May 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

The care home is wonderful. Mum has been in Harvey House for twelve years and been treated very well in all those years.

Reply from Sophie Ferguson, Hospitality Officer at Harvey House

Dear Ms Hendrie,


Thank you for taking the time to review us on carehome.co.uk


We welcome and appreciate all feedback.


Kind regards,
Sophie Ferguson


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Review from S P (Niece of Resident) published on 12 April 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

I have only praise for all the staff at Harvey House. Everyone is very kind and helpful at all times. Residents are always treated with utmost dignity. High standards of care always.

Reply from Sophie Ferguson, Group Hospitality Officer at Harvey House

Hi,


Thank you for taking the time to review our services at Harvey House - hearing reviews like yours makes us so proud.


Kind regards,


Group Hospitality Officer


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Review from Sally S (Wife of Resident) published on 28 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are very helpful and do a good job!

Reply from Sophie Ferguson, Hospitality Officer at Harvey House

Hi Sally,


Thank you for taking the time to review our services, we welcome and appreciate all feedback.
We are very proud of all of our staff and reviews like this make us even more so.


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Review from John D (Brother of Resident) published on 28 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

In two words " Very Good".

Reply from Sophie Ferguson, Hospitality Officer at Harvey House

Hello John,


Thank you for taking the time to review our services, we welcome and appreciate all feedback.


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Review from A S (Son of Resident) published on 28 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Nice clean environment, friendly and staff are very helpful.

Reply from Sophie Ferguson, Hospitality Officer at Harvey House

Hi Albert,


Thank you for taking the time to review our services at Harvey House. We appreciate and welcome all feedback.


If you have any future suggestions please make them known.


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Review from John W (Husband of Resident) published on 28 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The care home is clean and fresh looking. Visiting is allowed at any time. The staff are always cheerful and helpful.

Reply from Sophie Ferguson, Hospitality Officer at Harvey House

Hello John,


Thank you for taking the time to review our services. We appreciate and welcome all feedback. If you have any future suggestions please make them known to us.


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Review from Maureen D (Wife of Resident) published on 28 February 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

I have been a regular visitor to see my husband for two years. He has settled and happy. The staff are extremely helpful, always very professional. The rooms are always clean with fresh bedding. The food is to a high standard with choices. They have regular activities and the door is open for visitors
to get involved and join in with garden fetes etc. The office door is always open for communication between the management and myself.

Reply from Sophie Ferguson, Hospitality Officer at Harvey House

Hello Maureen,


Thank you for taking the time to review our services at Harvey House. We appreciate and welcome all feedback.
Thanks again for such a positive review, it is great to hear that your Husband is settled and happy.


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Review from Ceris B (Daughter-in-law of Resident) published on 3 April 2017
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

I was very impressed with the staff at Harvey House. They were genuinely caring and thought of our needs as the family as well as those of my partner's mother. We felt she was in a safe place where the staff would be friendly and kind to her. We couldn't have asked for better support when she was put
on end of life care.

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Review from Linda C (Daughter of Resident) published on 4 January 2017
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum first went to Harvey House for a months respite care. We were very keen as a family for her to stay there permanently as she had settled in very well and the staff were amazing with her. Sadly mum passed away after only being a resident for 3 months but the care she received and the support provided
for our family will remain in our hearts much longer.

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Review from Karen C (Daughter of Resident) published on 19 December 2016
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

Unfortunately, we had to find a home to care for mum at very short notice. This was the only home with a room and we were so lucky. Mum settled very quickly and enjoyed the short time she had left. The staff cared for her as if she was their mum, they also looked after her family too. At the end, they
were so caring to all of us. One of the senior staff even came in early to see mum before the undertaker arrived.

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Review from Maureen D (Wife of Resident) published on 2 November 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My husband has been in Harvey House since February 2016. He is happy and very well cared for. The home is very welcoming and the staff are friendly and very professional. His needs are met i.e medication, cleanliness with a light bright room. He enjoys his food, has choices and gets tea coffee whenever
he wants.

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Review from Hayley (Granddaughter of Resident) published on 8 July 2016
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Brilliant home. My grandad says he wishes he had moved in earlier! Lovely atmosphere, very homely. Staff that genuinely care for the residents, I have been particularly impressed with the amount of activities they have. Granddad is very happy which makes me happy. He speaks very highly of the food.
He always enjoys it.

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Review from Nick W (Grandson of Resident) published on 8 October 2015
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My gran has been at Harvey House for around 5 years now. She enjoys living at Harvey House, she gets on well with the staff and enjoys taking part in the activities and trips out. She is always happy when I see her and she tells me all that she has been doing and whats been going on.

Reply from Natalie Vive-Kananda, Development Director at Harvey House

Thank you so much for your well wishes and feedback on Harvey House. We hope that your Grandmother continues to enjoy her stay with us at Harvey House. If there is in any way in which we could improve her stay, please do not hesitate to contact us.


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Current Review Score: 8.7 (8.688)

Overview of Review Score

The Review Score of 8.7 (8.688) out of 10 for Harvey House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.2 out of 5 from 7 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.193 for Harvey House is calculated as follows: ( (31 Excellents x 5) + (40 Goods x 4) + (9 Satisfactorys x 3) + (3 Poors x 2) ) ÷ 83 Ratings = 4.193

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.495 Points relating to the number of positive Reviews for Harvey House is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 44 registered maximum number of service users is 8.8. 7 Positive Reviews ÷ 8.8 = 0.795

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 9 Dec 2023

Overall
Good

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Good

  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Meet the Team (1)

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Lisa Pegg

Job Title: Registered Manager

Joined: 2011

I have worked for LCCL since they started their business in 2012.


I have worked at Harvey House since 2011 and during my employment, I have gained my level 3 and level 5 diplomas in Health & Social care and leadership along with an array of skills.


I have also completed many other training courses such as Mental Health First Aid, Dementia Awareness, Mental Health Conditions and Common Health Conditions just to name a few.


I am also a trained trainer for the Safeguarding of Vulnerable Adults.