Highbury Residential Home

38 Mountsorrel Lane, Sileby, Loughborough LE12 7NF
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9.3 8 Reviews
  • Highbury Residential Home, Loughborough
Highbury is a twenty-four capacity Loughborough care home known for its skilled residential and dementia care, all carried out in a person-centred manner.

Residential care can be sourced on a permanent or short-term basis, with carers supported a friendly social atmosphere that makes Highbury a great place to both live and visit.

Versatile diary and facilities enable the home to incorporate a wide range of activities and entertainments, supporting good physical and emotional health during time spent in care.

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Care Provided by Highbury Residential Home

  • Type of Service
    • Residential Home
  • Privately Owned
  • For a maximum of 27 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Respite Care
  • Younger Adults
  • Care Offered
  • Alzheimer's
  • Parkinson's Disease
  • Stroke
  • Other Care Provided
  • Day Care
  • Own GP if required

Good to Know

  • Owner
  • Hawthorne Care Ltd
  • Person in charge
  • Jennifer Sheehy (Manager)
  • Admission Criteria
    • Ages 50+
  • Room Information
    • Single Rooms (21)
    • Couples/Companion Rooms (3)
  • Care Home Design/Build
    • Purpose Built: No
    • Last Refurbishment: 2021

Funding & Fees Guide for Highbury Residential Home

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • NHS Continuing Healthcare (CHC) Funding
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,200 – £1,200
    • Self-Funded Residential Dementia Care £1,200 – £1,200
    • RESPITE Self-Funded Residential Care £1,200 – £1,200
    • RESPITE Self-Funded Residential Dementia Care £1,200 – £1,200
  • (these prices are only a guideline, please contact Highbury Residential Home to find out the exact price for your requirements)

Facilities

  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Residents Internet Access
  • Television point in own room
  • Wheelchair Access
  • Visiting

  • The residents love having visitors, especially family. To keep the residents safe, please do not visit if experiencing any symptoms of Covid or the flu - temperature, coughing or stomach problems. Families welcome to visit anytime, however, the home do ask friends to ring ahead prior to visiting. Children under the age of 16 must be with a responsible adult.


  • Parking

  • There is limited parking on site


Highbury Residential Home Reviews (8)

9.3

Highbury Residential Home has a Review Score of 9.3 (9.300) out of 10, based on 6 reviews in the last 2 years. Over all time Highbury Residential Home has 8 reviews.

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  • 5
  • 3
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Review from Karl W (Son of Resident) published on 19 April 2024
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been in Highbury for 3 weeks now and we are very satisfied with the care and attention that she has received so far. The manager is very concerned that the home gives the very best service. The staff are all friendly and my mother says that overall she is very satisfied. If things continue
like this we will all be very happy and would recommend this home to anyone.

Reply from Jennifer Sheehy, Manager at Highbury Residential Home

Thank you for your very kind words. The care team always go above and beyond.


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Review from Liz L (Daughter of Resident) published on 8 April 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

The staff are so wonderful, very caring and attentive.
The food is very good too.

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Review from Andrew P (Son of Resident) published on 18 March 2024
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Highbury has a relaxed but caring atmosphere nothing seems too much trouble for the staff and managers. I have been very impressed by the personal touches added to the care. The home is thoughtfully decorated and this adds to the overall ambiance of the surroundings. I feel very lucky that my parents
were able to gain places at Highbury.

Reply from Jennifer Sheehy, Manager at Highbury Residential Home

Thank you for your kind words. We too feel lucky to have you all part of our Highbury family.


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Review from Jon G (Son of Resident) published on 19 December 2023
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum spent six weeks in Highbury following her discharge from hospital. The home provided first-class respite care as she continued her recovery from ill health until she was ready to return home. What I observed during my mum’s stay was the care and compassion shown towards her and fellow residents
by every staff member. Nothing was too much trouble for the staff who were excellently led by the manager.

Reply from Jennifer Sheehy, Manager at Highbury Residential Home

It was a pleasure to look after your mum and we were thrilled she recovered enough to go home. Thank you for your kind words.


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Review from Dawn B (Granddaughter of Resident) published on 26 June 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Highbury Residential Home has looked after and cared for my nan to a very high standard, the staff are always friendly to residents and visiting family members. My nan has often said that she feels well looked after which puts our minds at rest that she is settled and happy at Highbury. The recent redecoration
of the communal areas really brightens the place up and the garden is also looking great for residents to enjoy. The visiting entertainers (bands, keyboard players etc) are also lovely touch for the residents to enjoy. I would have no hesitation to recommend Highbury Residential Home to others.

Reply from Jennifer Sheehy, Manager at Highbury Residential Home

Dawn thank you for your lovely comments. We are very lucky to have a great care team and very supportive families.


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Review from R C (Husband of Resident) published on 16 May 2023
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has Alzheimer's, however, she knows me by sight and loves to sing along to 70s/80s songs on my visits. She seems at home and settled most times, still says she's got to go home to her mum on most visits but is very well looked after and seems happy in her surroundings.

Reply from Jennifer Sheehy, Manager at Highbury Residential Home

Thank you for this lovely review. Your wife is a delight to look after and she always has a smile on her face when we tell her you are coming for a visit.


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Review from Lydia P (Daughter of Resident) published on 13 August 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

I have both my mum and an aunty who live at Highbury. I cannot fault the care and attention they have received. The staff are brilliant, I have got to know them quite well as I have been visiting for about 3 years now. They are very friendly, always make you welcome, love you to visit and always have
a chat and update you with any concerns.
I know things are a little different at the moment but normally I see the residents enjoying light exercise classes, crafts and singing. They have their fingernails painted and hair and feet done regularly.
The food looks lovely and I see the rooms being cleaned regularly.
I couldn't wish for them to be in a better place.

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Review from Nina B (Daughter of Resident) published on 27 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mum had to move into Highbury at the end of August as her health was deteriorating. She had lived with us for several years and it was a hard decision to make.
We chose Highbury as it seemed very "home" like and not overcrowded. The staff were brilliant, always made you feel welcome when you visited
and nothing was too much trouble.
The food was really good and I ate there some days myself. The home always looked clean. We could take mums personal items for her bedroom.
It didn't matter what time we turned up to visit or when we wanted to take mum out everyone was always helpful.
They have a lovely garden and if they are able residents can go out whenever they want to.
Mum had her hair done once a week in the home and there were a couple of parties for Halloween and Christmas.
Although mum passed away just before Christmas its a shame she never got to see the garden in summer.
If I had to choose a home again I would still choose Highbury.

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Current Review Score: 9.3 (9.300)

Overview of Review Score

The Review Score of 9.3 (9.300) out of 10 for Highbury Residential Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 6 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.6 out of 5 from 6 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.700 for Highbury Residential Home is calculated as follows: ( (50 Excellents x 5) + (19 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 70 Ratings = 4.7

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.6 Points relating to the number of positive Reviews for Highbury Residential Home is based on 6 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 27 registered maximum number of service users is 5.4, which has been reached with 6 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 30 Nov 2022

Overall
Requires improvement

  • Caring

    Good

  • Effective

    Good

  • Responsive

    Good

  • Safe

    Requires improvement

  • Well-led

    Requires improvement

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (0)

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Frequently Asked Questions about Highbury Residential Home

What types of Care is Highbury Residential Home registered for?

Older Person Care, Dementia, Respite Care, Learning Disability, Mental Health Condition & Younger Adults are the registered (by the Care Quality Commission) categories of Care.

What additional types of Care does Highbury Residential Home provide?

Day Care & Own GP if required are other types of care provided.

How many Rooms does Highbury Residential Home have?

There are 21 Single Rooms and 3 Couples/Companion Rooms.

What are the Facilities & Services at Highbury Residential Home?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Highbury Residential Home to the centre of Loughborough?

4.8 mile(s) as the crow flies, distance by road may be significantly further.