Huntingdon Court has a Review Score of 9.4 (9.442) out of 10, based on 10 reviews in the last 2 years. Over all time Huntingdon Court has 45 reviews.
Review from C N (Daughter of Resident) published on 10 January 2025
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Reply from Charlene Limb, Manager at Huntingdon Court
Thank you for the very kind words, we all do our best for mum.
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Review from Victoria M (Daughter of Resident) published on 3 January 2025
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Reply from Charlene Limb, Manager at Huntingdon Court
This is lovely to hear and mum is a pleasure to look after, always happy to accommodate and support needs.
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Review from Annette H (Wife of Resident) published on 19 December 2024
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Reply from Kaylie Ward, Manager at Huntingdon Court
This is so lovely and it is our pleasure to have him and he makes us smile and yourself to support.
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Review from C B (Grandson of Resident) published on 9 July 2024
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Reply from Sahini Chatla, Customer Relationship Manager at Huntingdon Court
Thank you for your feedback. We're sorry to hear about your experience at Huntingdon Court. We are refurbishing our facilities whenever required and are working towards improving the quality of residents' experience. We are currently investigating the issues you've raised and will update you on the outcome. We are once again sorry that you are not satisfied with our service.
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Review from Carolyn J (Daughter of Resident) published on 23 February 2024
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Review from Alexandria S (Sister of Resident) published on 20 October 2023
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Review from Robert D (Brother of Resident) published on 29 June 2023
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Review from S B (Niece of Resident) published on 23 June 2023
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Review from Linda W (Daughter of Resident) published on 31 May 2023
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Review from S K (Daughter of Resident) published on 19 May 2023
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Review from D H (Son of Resident) published on 27 December 2022
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Review from Dawn W (Daughter of Resident) published on 27 December 2022
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Review from Gill G (Next of Kin) published on 4 August 2022
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Review from Anna M (Friend of Resident) published on 12 July 2022
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Review from Stephen H (Son of Resident) published on 29 June 2022
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Review from Derek T (Cousin of Resident) published on 9 June 2022
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Review from K M (Niece of Resident) published on 23 May 2022
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Review from A W (Brother-in-law of Resident) published on 18 March 2022
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Review from Andrew E (Son of Resident) published on 14 March 2022
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Review from A M (Daughter of Resident) published on 8 March 2022
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The Review Score of 9.4 (9.442) out of 10 for Huntingdon Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.542 for Huntingdon Court is calculated as follows: ( (91 Excellents x 5) + (13 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 118 Ratings = 4.542
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.9 Points relating to the number of positive Reviews for Huntingdon Court is based on 9 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 9 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 8 Aug 2023
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Recipient:
Huntingdon Court
Date: Monday 19 Feb 2018 More details
Recipient:
Leicestershire County Care Ltd
Date: Saturday 01 Apr 2017 More details
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