Huntingdon Court

Regent Street, Loughborough LE11 5BA
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9.4 45 Reviews
  • Huntingdon Court, Loughborough
Huntingdon Court is located in a quiet residential area of Loughborough with local shops and amenities just a short walk away.

Huntingdon Court has 43 comfortable bedrooms, four lounges, two dining rooms, a delightful garden and a quiet and peaceful sensory room.

The entire building is purpose-built for a maximum ease of access and comfort for all the residents.

The company specialises in providing care for residents who are elderly and who suffer from dementia, learning disability, mental health conditions, physical disability and sensory impairment.

Care Provided by Huntingdon Court

  • Type of Service
  • Residential Home
  • Privately Owned
  • For a maximum of 43 Service Users
  • Primary Care Categories
  • Dementia
  • Learning Disability
  • Mental Health Condition
  • Older Person Care
  • Physical Disability
  • Sensory Impairment
  • Care Offered
  • Alzheimer's
  • Hearing Impairment
  • Speech Impairment

Good to Know

  • Person in charge
  • Charlene Limb (Home Manager)
  • Admission Criteria
    • Ages 65+
  • Room Information
    • Single Rooms (41)
    • Couples/Companion Rooms (1)
  • Care Home Design/Build
    • Purpose Built: Yes

Funding & Fees Guide for Huntingdon Court

  • Funding Types Accepted
  • Self funding (Private)
  • Local Authority with Top-Up
  • Local Authority
  • Weekly Charges per Person
    • Self-Funded Residential Care £1,065 – £1,600
    • Self-Funded Residential Dementia Care £1,065 – £1,600
  • (these prices are only a guideline, please contact Huntingdon Court to find out the exact price for your requirements)

Facilities

  • Bar/Café
  • Close to Local shops
  • Gardens
  • Lift
  • Near Public Transport
  • Own Furniture if required
  • Residents Internet Access
  • Stairlift
  • Television point in own room
  • Wheelchair Access
Total of 45, showing 1-20
9.4

Huntingdon Court has a Review Score of 9.4 (9.442) out of 10, based on 10 reviews in the last 2 years. Over all time Huntingdon Court has 45 reviews.

Overall Experience

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Overall Experience  Overall Experience 5.0 out of 5

The care my mum has received since coming here has been second to none. All the staff have been so helpful, friendly and courteous.
I would not hesitate in recommending Huntingdon Court and cannot thank them enough for everything they have done and are continuing to do!

Reply from Charlene Limb, Manager at Huntingdon Court

Thank you for the very kind words, we all do our best for mum.


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Overall Experience  Overall Experience 4.0 out of 5

Overall I'm very happy with the care my mother receives at Huntingdon Court. The staff are always polite, attentive to my mother's needs, competent and compassionate. There are always different activities happening, the well-being activities coordinator is a staff and should be recognised for the work
that she does. I know working in the care/nursing sector can be so challenging at times but I feel all staff try their best to make a difference.

Reply from Charlene Limb, Manager at Huntingdon Court

This is lovely to hear and mum is a pleasure to look after, always happy to accommodate and support needs.


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Overall Experience  Overall Experience 5.0 out of 5

My husband has been a resident at Huntingdon Court since September and in that time he has been extremely well looked after.
The entire team genuinely make every effort to ensure his needs are met.
Every member of staff from management to carers, kitchen staff, domestics and laundry knows and treats
him and his fellow residents with
care, respect and compassion.
Always on the ball when it comes to the right time to call in the professional services e.g. Doctors, SALTS, District Nurse, ensuring I am
aware/involved.
Links with GP surgery are very good.
Always welcoming when I visit.

Reply from Kaylie Ward, Manager at Huntingdon Court

This is so lovely and it is our pleasure to have him and he makes us smile and yourself to support.


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Overall Experience  Overall Experience 1.0 out of 5

How this care home has so many good reviews is beyond me, frankly the place should be shut down in my opinion.
The photos at the top of this review page are not of this care home, the interior looks nothing like this, the home is dated and in desperate need of refurbishment and modernisation, they
say a picture paints a thousand words, these pictures are painting a thousand lies. My relative has managed 10 days before we've taken the decision to remove them from the home, for a person with Alzheimer's the deterioration they've had in the last week has been unbelievable compared to several months prior in their own and relatives homes. The food in inedible, most of the carers are more interested in their mobile phones than actually looking after residents, the have little engagement with the residents and some of them, who I will refrain from naming here, are downright rude. Residents personal belongings regularly go missing or are "lent" to other people without permission!

Reply from Sahini Chatla, Customer Relationship Manager at Huntingdon Court

Thank you for your feedback. We're sorry to hear about your experience at Huntingdon Court. We are refurbishing our facilities whenever required and are working towards improving the quality of residents' experience. We are currently investigating the issues you've raised and will update you on the outcome. We are once again sorry that you are not satisfied with our service.


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Overall Experience  Overall Experience 5.0 out of 5

Mum was transferred to Huntingdon Court in November 2023 after Covid and associated infections left her unable to walk and needing 24/7 care. The staff were very kind, patient and understanding. Mum settled in well and we were very happy with the standard of care she was given.
It really says a lot
about a Care Home when you can visit at any time and are always made to feel welcome.
We even got to decorate Mum's bedroom and fitted it out with new curtains and duvet. It was lovely that she at last got to have family photos on display.
Unfortunately Mum passed away unexpectedly in February 2024. The staff were again very kind and helpful, and we cannot thank them enough.

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Overall Experience  Overall Experience 5.0 out of 5

Having moved my sister from her previous care home to Huntingdon Court we both couldn't be happier, it's a clean and welcoming facility with lovely carers who never find it too much trouble to do whatever you ask of them.
All the residents look clean and cared for and the food is really good, especially
the cakes.
It may not be the poshest care home but it's beautifully clean and definitely one of the sweeter-smelling places.
Her stay was going to be respite only but two weeks in and she's decided to make it her home.

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Overall Experience  Overall Experience 5.0 out of 5

Was a bit concerned when I read the CQC report but went and viewed the property and agreed with his daughter that he should go there. From when we moved my brother in the care that he received was outstanding. We went to see him at different times of day and night and the care was very good.
Unfortunately
my brother has now passed away and I would like to thank all the staff that looked after him thank you all very much for the care you showed my brother

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Overall Experience  Overall Experience 4.0 out of 5

Wow what a transformation. I felt the home lacked a homely feel, now that most of the rooms here have been decorated with that lovely homely feel. It's so nice to see photos of the service users when I visited my relation. The activities coordinator is always interacting playing games also taking service
users out. It's so lovely to also see the service users celebrate birthdays.

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Overall Experience  Overall Experience 5.0 out of 5

Excellent care given to my mum. The staff are so loving and caring and dedicate their time to making sure all the residents feel safe and comfortable. Mum is always dressed nicely and she is now so relaxed and happy. Lots of activities for the residents to do. All staff are so dedicated and deserve
full recognition of all their hard work.

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Overall Experience  Overall Experience 5.0 out of 5

My dad moved into Huntingdon Court about a year ago. The management changed and the current management team and administrator are first class. They are knowledgeable, approachable and reactive. The carers/team leaders are knowledgeable, skilled and kind, looking after Dad as an individual, and providing
a high level of care. The activities coordinator is fantastic, working really hard to provide a wide range of daily activities and special occasion entertainment. My family is made very welcome and it feels like a family home to all of us. The cleaning/laundry are all carried out to a high standard. There is a ready supply of beautifully cooked food, always tailored to Dad’s current nutritional needs. The home was tired a year ago but that is improving with redecoration of the lounge, cinema room and visitor’s room. Further rooms are shortly to be updated. Most importantly there is a sense of homeliness and a real desire from management and all staff to look after dad. He’s very happy

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Overall Experience  Overall Experience 5.0 out of 5

My mother needed to go into care as her mental condition deteriorated, and Huntingdon Court was the chosen care home by social services due to the urgency. My wife, a retired NHS matron, researched the latest CQC report, which did not make good reading or fill us with confidence. However, the manager
of the home during my mother's assessment prior to admission did not shy away from the CQC criticism when questioned, responding in a positive and enthusiastic manner that gave us reassurance.
I can honestly say, having visited my mother several times in the home, that the Huntingdon Court environment is one of total warmth, professionalism and genuine loving care for the residents that have had a remarkably positive effect on my mother, who suffers from dementia. Well done, Huntingdon team, for all your hard work!

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Overall Experience  Overall Experience 5.0 out of 5

After losing my mum and my dad having dementia, we needed somewhere safe and welcoming. The staff at Huntingdon Court are absolutely amazing. He has a lovely, cosy room, and with the downstairs lounges, he can sit and be involved with other residents and staff or sit in the quieter lounge and enjoy
peace without being alone. Thank you so much - a massive weight lifted.

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Overall Experience  Overall Experience 3.0 out of 5

This home is very tired and the rooms are small with only a sink. With money spent, it could be a lot better. The staff are excellent.

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Overall Experience  Overall Experience 4.0 out of 5

The staff at Hunting Court are exceptional. All are helpful, friendly and accommodating. From the delicious smells around meal times, I would say the food is very good and I have been offered to partake on many occasions, but haven't been able to stay. The place itself, unfortunately, is very dated.
The rooms would be better with Jack and Jill bathrooms between rooms, as opposed to them having just a sink in each room and everyone having to share with everyone. Would be possible in my opinion. The building is big enough. The garden is a little unkempt, only bits being done by residents' families. The common rooms are lovely with seating enough for all residents to watch TV together, sing-song, play games etc. There is always fresh fruit and juice or tea and coffee available on the side in these areas. The visiting rooms however are sparse and not very inviting. There have been management issues for a good while, but I have been informed that problems have been sorted, and things are being put in place to improve the interior etc. Care is more important than anything, which is what is ample here. Will be fabulous with renovations.

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Overall Experience  Overall Experience 5.0 out of 5

My father has been very happy here, everyone has been wonderful to him. We're very grateful for everything they do for him. Thank you.

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Overall Experience  Overall Experience 5.0 out of 5

Find staff very friendly and helpful.

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Overall Experience  Overall Experience 5.0 out of 5

MY aunt has resided at Huntingdon Court Loughborough for the last four years. She loved being at the home where she was really well cared for by wonderful staff. Toward the end of her stay when her health deteriorated she was so cared for and they did everything to make her comfortable. She was so happy
there.

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Overall Experience  Overall Experience 4.0 out of 5

The manager and her staff are very helpful, attentive and caring. The home is very clean and organized.

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Overall Experience  Overall Experience 5.0 out of 5

Great staff.
Very clean.
Looked after my mother very well.
Good food and rooms.

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Overall Experience  Overall Experience 5.0 out of 5

My sister and I have always been pleased with the care that Mum has received at the home. The staff are all kind and friendly when we phone or visit in person. She is always clean and tidy in her appearance. Although her room is a little dated, to us that does not matter. Her care and well being comes
first and that's what she receives at the home. My only concern is that they seem to be short-staffed at times given that most of the residents have Alzheimer's dementia and I think their needs are greater at times.

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Current Review Score: 9.4 (9.442)

Overview of Review Score

The Review Score of 9.4 (9.442) out of 10 for Huntingdon Court is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.5 out of 5 from 10 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 4.9 out of 5 from 9 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.542 for Huntingdon Court is calculated as follows: ( (91 Excellents x 5) + (13 Goods x 4) + (7 Satisfactorys x 3) + (1 Poors x 2) + (6 Very Poors x 1) ) ÷ 118 Ratings = 4.542

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 4.9 Points relating to the number of positive Reviews for Huntingdon Court is based on 9 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 = 3.9

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 43 registered maximum number of service users is 8.6, which has been reached with 9 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Performance

Care Quality Commission (CQC) Rating

Date: 8 Aug 2023

Overall
Good

  • Caring

    Good
  • Effective

    Good
  • Responsive

    Good
  • Safe

    Good
  • Well-led

    Good

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Bed Vacancies

Please Contact Us for Latest Vacancies

Awards / Recognitions (3)

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Frequently Asked Questions about Huntingdon Court

What types of Care is Huntingdon Court registered for?

Older Person Care, Dementia, Learning Disability, Mental Health Condition, Physical Disability & Sensory Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Huntingdon Court have?

There are 41 Single Rooms and 1 Couple/Companion Room.

What are the Facilities & Services at Huntingdon Court?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Stairlift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Huntingdon Court to the centre of Loughborough?

0.4 mile(s) as the crow flies, distance by road may be significantly further.