Review from Jean R (Daughter of Resident) published on 21 February 2022
Submitted via Website • Report

Overall Experience

Quite simply this is my mum's home. She has lived here for 4 years and regards the staff as family. She shows obvious warmth to the staff and it is returned by them. She is happy and content and the daily routine helps her to live well with dementia. Mum is treated with dignity and care and is seen

as her own person in this community
The staff are friendly and helpful and know all the residents and their relatives. They take a pride in seeing that Mum is appropriately dressed and looking nice. The laundry service is excellent.
The home and Mum's bedroom is always clean and fresh. The food is well cooked and plentiful. Mealtimes are a highlight in my mum's life. There is always a tea trolley in evidence and the kitchen staff are happy to make cups of tea for visitors.
I would be happy to recommend this caring and happy care home.

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Review from S P (Wife of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience

My husband is well looked after. Home always smells fresh and clean. Staff are extremely friendly and nice. I do appreciate them.

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Review from J I (Daughter of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience

My mother has been in the care for 5 weeks and has settled really well. She is always clean and tidy and is looked after really well.
The staff are very friendly and alert to her needs.

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Review from David C (Brother of Resident) published on 22 May 2019
Submitted via Postal Card • Report

Overall Experience

We were made very welcome on our arrival. The staff have since appeared to be very helpful and caring. My sister, who suffers from dementia has settled in very well and improved considerably.

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Review from Chris W (Son of Resident) published on 19 November 2018
Submitted via Postal Card • Report

Overall Experience

Excellent care for my mother, she has been in care for dementia and all the carers and nursing staff and management are all polite, helpful and considerate to my mum's needs.

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Review from D W (Son of Resident) published on 6 November 2018
Submitted via Postal Card • Report

Overall Experience

Mum's care and welfare are managed to our satisfaction. Any issues we raise about her care are acted upon and feedback provided.
Mum had her "favourites" amongst the team and responds accordingly however due to her loss of mobility she does find the chair hoist a very distressing event due to her

"injured" back suffered some time ago.

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Review from F H (Friend of Resident) published on 3 May 2018
Submitted via Postal Card • Report

Overall Experience

When you first step in you can notice the friendliness of the staff. All difficulties that residents have are treated with respect, kindness and dignity. My friend seems very happy there and is looking and feeling well.

Reply from Sophie Ferguson, Group Hospitality Officer at Huntingdon Court

Thank you for your caring review, we are very proud of all of our homes but when you receive reviews like yours it makes us doubly proud thank you.

Kind regards,
Sophie Ferguson

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Review from Graham S (Son of Resident) published on 2 May 2018
Submitted via Postal Card • Report

Overall Experience

Since our mum has been a resident of Huntingdon Court she has been treated with the utmost dignity and care. The staff are always cheerful and nothing is too much trouble for them. The food is excellent. The cleanliness is second to none. There's a lovely little garden where residents can sit on nice

days and enjoy the fresh air.
We as a family can have peace of mind knowing mum is safe and secure.

Reply from Sophie Ferguson, Group Hospitality Officer at Huntingdon Court

Thank you for your heartfelt review. We welcome and appreciate all feedback at Huntingdon Court and LCCL.

Kind regards,
Sophie Ferguson

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Review from Sandra S (Daughter of Resident) published on 20 February 2018
Submitted via Postal Card • Report

Overall Experience

My mother has been a resident at Huntingdon Court for nearly 4 years and is extremely happy with her care. I visit alternate days and have always been impressed with the manner in which all residents are treated with respect and dignity.
Activities are designed to stimulate body and mind and to create

a wonderful environment.

Reply from Sophie Ferguson, Hospitality Officer at Huntingdon Court

Hello Sandra,

Thank you for taking the time to review our services, we appreciate and welcome all feedback. It's great that you comment on our activities as it is an area we are constantly trying to improve and better.

If you have any future suggestions please make them known.

Kind regards,

Hospitality Officer

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Review from Bruce T (Resident) assisted by family/friend published on 20 February 2018
Submitted via Postal Card • Report

Overall Experience

I am very happy. Staff are very good.

Reply from Sophie Ferguson, Hospitality Officer at Huntingdon Court

Hello Bruce,

Thank you for taking the time to review our services. We appreciate and welcome all feedback.

If you have any future suggestions please make them known.

Kind regards,

Hospitality Officer

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Review from Emma B (Granddaughter of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience

When we first visited Huntingdon Court we noticed the homely and caring feel of the home. Over the years my grandfather has been living here, we have seen the home make many improvements in terms of the decor and furnishings. My grandfather has a lovely room and the home and his room are always clean

and tidy.
The thing that has always stood out is the staff, their friendliness, dedication, care and love.
My grandfather has always been happy here and it's clear how much the staff care for him and the others residents. We always feel secure in knowing he is so well cared for and the home always contact us if they are concerned about anything.
The residents are treated with respect and dignity.

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Review from Simon C (Son of Resident) published on 22 June 2017
Submitted via Postal Card • Report

Overall Experience

From the time since my initial investigative visit, their assessment of mum at home, admission and following care, the family have found Huntingdon Court to be an excellent standard. There is an open and honest approach, all of the staff seem to be part of the team and have always been friendly and

approachable. The management actively encourage resident and family involvement and suggestions/criticism for improvement. We would have been happy for mum to stay if it wasn't for the need for nursing care.

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Review from R S (Brother of Resident) published on 12 May 2017
Submitted via Postal Card • Report

Overall Experience

My sister was very well cared for by the staff at Huntingdon Court. The staff were extremely helpful when dealing with the family and I have the highest regard for them.

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Review from Edna F (Wife of Resident) published on 9 February 2017
Submitted via Postal Card • Report

Overall Experience

My husband has improved a great deal after being admitted to Huntingdon Court. At first, he used to stay in his room all day. Now due to the care and attention of the staff, he gets involved in most of the activities. I cannot praise the staff enough.

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Review from Latoya C (Friend of Resident) published on 13 January 2017
Submitted via Website • Report

Overall Experience

I was invited to the Home's Christmas dinner on the 14th Dec 2016. I was greeted with a pleasant smile from a member of staff and the presentation was absolutely beautiful. The meal that was provided was very appetising and pleasing on the eye. All the staff and residents appeared so happy to be there

and by seeing that I felt as if I was a part of the Huntingdon Court family. The Huntingdon Court Manager gave an excellent welcome speech. It was an absolute pleasure to be apart of this function and if held again next year I will definitely attend.

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Review from Pamela G (Resident) published on 29 September 2016
Submitted via Postal Card • Report

Overall Experience

I am an S.R.N and also R.S.C.N. I had two bad falls, due to two blackouts and became very badly bruised. I landed at A&E and eventually found myself a resident, at the above care home. The residents are well cared for in all aspects of care. The carers, male and female are competent and considerate.

The rooms are comfortable and warm. The food and meals are good and plenty. That is my experience of the above care home in a nutshell!

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Review from Sally (Daughter of Resident) published on 1 August 2016
Submitted via Website • Report

Overall Experience

Our mother has blossomed under the care of the Manager and all the staff since joining them in May.
She arrived as a frightened, sedated and lonely lady following a traumatic emergency placement to another local care home.
Mum needs no sedation at all and has grown in her confidence and physical abilities

and is often seen walking around, even dancing, and socialising with other residents.
She enjoys the care and respect given by all the friendly staff and they themselves are led by a dedicated and professional manager.
Meals are enjoyed and the atmosphere of the dining room is pleasant and sociable. We have joined her too on occasions for lunch and been treated beautifully.
Mum has said that she is happy at Huntingdon Court and we are happy knowing that she is being well cared for physically and emotionally.
We have never seen her laugh so much and are so glad that we found this caring oasis for her.
Many thanks to all staff, residents and visitors who show that they care.

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Review from Lynda C (Daughter of Resident) published on 12 July 2016
Submitted via Website • Report

Overall Experience

I felt I must get in touch again after spending 3 weeks with my dear Dad after his health deteriorated further. I thought I couldn't praise you and your staff and your excellent care any more than I have already. How wrong was I?
Twice dad became gravely ill and we thought he was going to leave us.

Indeed an 'end of life' care plan was initiated. We are delighted that our wonderful Dad is still with us. Due in no small part to the care he is receiving from you all. With spending so much time with him I was able to totally observe and feel the warmth in the care he was receiving. Every member of your staff seems to be trained to such a high standard and this goes much further than the tasks that have to carried out on people that are confined to bed. Whatever the procedure it is undertaken with care, warmth and kindness and the utmost respect of dignity. It is so reassuring for us to know and see this because Dad is so special to us and we are heartbroken when we see him so ill.

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Review from Marion M (Friend of Resident) published on 8 July 2016
Submitted via Postal Card • Report

Overall Experience

My friend is at Huntingdon Court as she is very deaf and can't see very well. She is from Wales and has lived in Loughborough nearly all her life. She belongs to the Salvation Army church in Loughborough, been in it for years. She kept having calls because she has Cataracts in both eyes and very deaf.

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Review from Jane (Daughter of Resident) published on 8 July 2016
Submitted via Website • Report

Overall Experience

Our Mother has been in Huntingdon Court now for 6/7 weeks. When she initially went in she was bewildered, sedated (from previous home) and scared.

The transformation is incredible and she is now happy and sociable, well nourished and always well 'turned out'.

We cannot thank enough, the Manager,

and all her amazing staff who have contributed to our Mum looking and feeling well and happy. The care that is shown to her and extended to us is amazing and we can now relax knowing that she is safe and caring hands.

Her room is always smart and clean, the food is wonderful - and we are invited to stay for lunch - or tea - the lemon roulade especially is lovely!

Nothing is too much trouble and one of us has already booked a provisional room!

We are very happy as our Mother is very happy!

Thank you all.

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Huntingdon Court

Care Provided by Huntingdon Court

Good to Know

Funding & Fees Guide for Huntingdon Court

Facilities