The home's fees excludes costs such as hairdressing, chiropody and opticians. This is not an exclusive list and further information will be advised directly with the home's manager.
The home knows and understands the importance of visiting relatives residing at the home by family and friends and actively encourages it. The home also encourages visitors to join them at special events such as Summer Garden Parties, Christmas Pantomime, etc.
There is parking on site for all visitors.
Kibworth Knoll has a Review Score of 9.3 (9.319) out of 10, based on 6 reviews in the last 2 years. Over all time Kibworth Knoll has 20 reviews.
Review from Andrew D (Son of Resident) published on 25 September 2023
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Reply from Andrew Cohen, Owner at Kibworth Knoll
Thank you for sharing your thoughts and experiences regarding your father's care at Kibworth Knoll. We truly appreciate your feedback, and it is heartening to hear that your father has been well taken care of during his three years at our care home.
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Review from J D (Son of Resident) published on 22 September 2023
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Reply from Andrew Cohen, Owner at Kibworth Knoll
Thank you so much for your kind words and feedback about The Knoll. We are delighted that your mum receives excellent care from our dedicated team. It's wonderful to know that we could promptly accommodate your family's needs and we're pleased to hear that our staff have formed a positive rapport with your mum, ensuring her needs are met attentively.
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Review from P M (Friend of Resident) published on 21 September 2023
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Reply from Andrew Cohen, Owner at Kibworth Knoll
Thank you very much for your heartwarming feedback about Kibworth Knoll. We're thrilled to hear that your friend and her sister have received excellent care during their five years as residents. It's especially meaningful to know that our staff's friendliness and dedication to treating residents like family members have made a positive impact.
We deeply appreciate your recommendations to friends, as they help us continue to provide a high standard of care and support to more individuals and their families.
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Review from J P (Daughter of Resident) published on 18 September 2023
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Reply from Andrew Cohen, Owner at Kibworth Knoll
Thank you for your praise, our staff welcome the comments and value your feedback.
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Review from A R (Daughter of Resident) published on 18 September 2023
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Reply from Andrew Cohen, Owner at Kibworth Knoll
Thank you for entrusting us with the care of your Mum, and please know that we are always here to support you and your family. Your Mum's satisfaction and well-being remain our top priorities, and we look forward to continuing with the utmost care and respect.
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Review from T J (Power of Attorney of Resident) published on 15 September 2023
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Reply from Andrew Cohen, Owner at Kibworth Knoll
Thank you for your kind and positive words; our staff really appreciate when all their hard work and commitment is recognised.
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Review from Susan J (Niece of Resident) published on 28 July 2020
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Review from Andrew Alastair M (Son of Resident) published on 28 July 2020
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Review from Amanda A (Daughter of Resident) published on 28 July 2020
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Review from Andrew (Nephew of Resident) published on 27 July 2020
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Review from Helen (Daughter of Resident) published on 26 July 2020
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Review from Sheila T (Cousin of Resident) published on 26 July 2020
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Review from Janet (Daughter of Resident) published on 26 July 2020
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Review from Wendy J (Sister of Resident) published on 26 July 2020
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Review from Celia (Daughter of Resident) published on 26 July 2020
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Review from Jacqueline N (Daughter of Resident) published on 15 October 2018
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Review from L W (Daughter of Resident) published on 28 December 2017
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Review from Maggie D (Daughter of Resident) published on 30 November 2017
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The home was always clean and cared for. He had a lovely room and there was always a warm welcome
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Review from Susan B (Niece of Resident) published on 31 October 2017
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The home has reassured us with any concerns we have had all members and staff could not have been more caring.
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Review from Marcia S (Daughter of Resident) published on 28 October 2017
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The Review Score of 9.3 (9.319) out of 10 for Kibworth Knoll is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 6 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.4 out of 5 from 6 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.886 for Kibworth Knoll is calculated as follows: ( (62 Excellents x 5) + (8 Goods x 4) ) ÷ 70 Ratings = 4.886
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.433 Points relating to the number of positive Reviews for Kibworth Knoll is based on 6 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 = 3.6
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 36 registered maximum number of service users is 7.2. 6 Positive Reviews ÷ 7.2 = 0.833
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 21 Sep 2019
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Joined: 2004
Lucy is an accomplished leader and runs a superb care home.