Fees are determined according to residents care needs
Kibworth Court has a Review Score of 9.3 (9.341) out of 10, based on 7 reviews in the last 2 years. Over all time Kibworth Court has 38 reviews.
Review from Caroline A (Daughter of Resident) published on 27 February 2024
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Reply from Joanna Katz, Client Liaison Manager at Kibworth Court
Hi Caroline, firstly may I express how sorry I am to hear of your mother's sudden passing. It makes us very proud to hear that the team at Kibworth Court were able to offer you both practical support and compassion during this difficult time whilst taking care to ensure your mother was comfortable during her final days. Thank you for taking the time to write your review I will ensure that this is communicated to the team.
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Review from Claire S (Daughter of Resident) published on 3 January 2024
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Reply from Cos Zinonos, Operations Director at Kibworth Court
Dear Claire. Thank you for your positive feedback with regarding the care delivered to your parents at our home.
Our management and care team always aim to deliver the highest standard of person centred care, and the fact they were able to do this for your parents is very pleasing.
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Review from Michelle M (Daughter of Resident) published on 24 October 2023
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Reply from Cos Zinonos, Operations Director at Kibworth Court
Dear Michelle,
we are very pleased to hear that your Mum had a wonderful 80th at the home. Our Management and team always strive to ensure the highest quality of care within the home. Thank you for your positive feedback.
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Review from G P (Son of Resident) published on 15 April 2023
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Reply from Claire Blank, Marketing at Kibworth Court
Thank you for your open and honest feedback which is valued greatly. It is really appreciated to hear your mum and dad are getting all the care they need and are treated with dignity.
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Review from Sara H (Daughter of Resident) published on 14 April 2023
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Reply from Claire Blank, Marketing at Kibworth Court
Thank you for your kind comments. We are so glad your mum is happy and getting all the care she needs. Our staff do try to provide the best care so it's really valued to hear and that you and your family feel supported too.
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Review from R T (Son of Resident) published on 13 April 2023
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Reply from Claire Blank, Marketing at Kibworth Court
Thank you for your lovely feedback. Our staff take great pride in the care they provide so it's really appreciated to hear by all the staff.
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Review from Dianne M (Daughter of Resident) published on 20 March 2023
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Reply from Claire Blank, Marketing at Kibworth Court
Thank you for your kind feedback. All our staff do try to provide the best care and it's valued to hear residents enjoy the activities.
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Review from Rosanna R (Niece of Resident) published on 28 February 2023
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Reply from Claire Blank, Marketing at Kibworth Court
Thank you for your kind comments and taking the time to send a review. We're so glad to hear how happy your aunt is, it's always good to have positive feedback and greatly appreciated by staff.
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Review from Wendy L (Daughter of Resident) published on 7 February 2023
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Reply from Claire Blank, Marketing at Kibworth Court
Thank you for your lovely feedback, which is really valued to hear. You are welcome for lunch anytime.
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Review from Richard B (Son of Resident) published on 19 January 2023
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Reply from Claire Blank, Marketing at Kibworth Court
Thank you for your lovely feedback which was appreciated by all the staff. I am glad we were there to help at a difficult time to provide the care your mother needed and that she enjoyed the activities.
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Review from Petrina F (Daughter of Resident) published on 16 November 2022
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Reply from Claire Blank, Marketing at Kibworth Court
Thank you for your kind comments. It was a pleasure getting to know you. Our staff take pride in all the care and support they provide so your feedback is greatly appreciated.
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Review from C L (Son of Resident) published on 14 July 2022
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Reply from Claire Blank, Marketing at Kibworth Court
Thank you for your kind feedback, it was our pleasure getting to know you. We take pride in the care our staff provide.
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Review from A H (Cousin of Resident) published on 28 June 2022
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Reply from Claire Blank, Marketing at Kibworth Court
Thank you for your lovely feedback, it was our pleasure getting to know you. Our staff take great pride in all the care they provide.
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Review from Annette C (Daughter of Resident) published on 10 January 2022
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Review from Ruth T-D (Daughter of Resident) published on 6 September 2021
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Review from Jenny s (Daughter of Resident) published on 8 March 2021
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Review from Michael P (Son of Resident) published on 5 August 2020
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Review from Geoff R (Son of Resident) published on 29 July 2020
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Review from Iain M (Son of Resident) published on 27 July 2020
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Review from David F (Son of Resident) published on 14 January 2020
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The Review Score of 9.3 (9.341) out of 10 for Kibworth Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 7 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 4.5 out of 5 from 7 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.863 for Kibworth Court is calculated as follows: ( (69 Excellents x 5) + (11 Goods x 4) ) ÷ 80 Ratings = 4.863
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 4.478 Points relating to the number of positive Reviews for Kibworth Court is based on 7 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 45 registered maximum number of service users is 9. 7 Positive Reviews ÷ 9 = 0.778
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 20 Jan 2023
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